sososwim.com Avis 218

TrustScore 4 sur 5

4,0

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Looks exactly how it looks in on the website and ships pretty quick (live in the USA and take about a week). Order from them 3 times and had no issues or issues with the 1 return. Would recommend si... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

I love my new 1 piece! Thick fabric, very good quality. Very fast delivery! Unfortunately part of the stitching is slightly undone on the top but this is not noticeble. I didn’t notice until I had wor... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Lovely thick material, very smooth. When trying on I’ve noticed the where the straps meet the front there is gathering at the top of bust area of the swimsuit (got the original plunge cut) Would prefe... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

Unfortunate. I ordered a one piece swim suit after saving up for a bit - these suits are a little pricey but for the sustainability, I am willing to pay a bit more. The suit came around 10 days after... Voir plus

L'entreprise a répondu


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4,0

Bien

TrustScore 4 sur 5

218 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 90 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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Noté 5 sur 5 étoiles

Best swimsuit I’ve ever owned ‼️✨

Best swimsuit I’ve ever owned ‼️ This swimsuit has such a comfortable and supportive cut and DOES NOT MOVE. It comes in such flattering colours and has a perfect amount of coverage to skin ratio for me. This summer it came with me to France, Belgium, Germany, and Switzerland (pictured) from the UK and was the only swimwear I wanted or needed.

12 septembre 2025
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Réponse de sososwim.com

yayy so glad you love <33

Noté 5 sur 5 étoiles

Love love love these suits

Love love love these suits!
I’m a UK 8/10 34DD and bought the original suit in a small. Fits me perfectly, is so flattering and supportive.
I then bought 2 of the long sleeved swimsuits (one black, one lime) and would recommend sizing up. The small was just a little tight across the shoulders/back so would have preferred to exchange for the medium but bought in the sale so unable to exchange.

1 septembre 2025
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Réponse de sososwim.com

Yayyy so glad you love your pieces xxx

Noté 5 sur 5 étoiles

I've purchased multiple swimsuits from…

I've purchased multiple swimsuits from soso swim- the bikinis and swimming costumes are Great quality fits amazingly. Especially as I have a small waist in comparison to my hip

10 septembre 2025
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yay so glad you love them xx

Noté 5 sur 5 étoiles

Really happy :)

I have been contemplating ordering from Soso for over a year, and finally decided to jump in and order the round neck swimsuit. The updated size guide helped massively as I was between sizes and would have ordered a size too small without it, but it fits perfectly. It feels like an investment piece which I will be able to wear year on year. Arrived rather quickly and love the drawstring bag the suit comes with. Will be ordering more pieces!

1 septembre 2025
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Réponse de sososwim.com

Hi Emily, thanks so much for this review! It makes us SO happy to hear that our new size guide is working well for you <3

Noté 4 sur 5 étoiles

def need to size up but love the…

def need to size up but love the sustainability of it

18 septembre 2025
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Réponse de sososwim.com

hiii kiele, so happy you love the piece! we have a style specific size guide on each page, which indicates which sizes to size up/down on and which ones fit true to size. hopefully that helps when shopping in the futuree <33

Noté 5 sur 5 étoiles

I was nervous about buying a swimsuit…

I was nervous about buying a swimsuit online because of not knowing what the fit would be like, but decided to risk it given how unflattering swimwear is from high street shops. So glad I did as I loved the yellow bandeau swimsuit. It's one of the most flattering swimming costumes I've ever had. I got a Size XS and S. I was between sizes really but kept the XS as the Small was a bit baggy on the bum for me, and I'd rather have a little tight when swimming than the other way round. I'm a UK 6-8 and 32C.

7 octobre 2025
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Yay Charlie thanks so much for your lovely review <33

Noté 1 sur 5 étoiles

Terrible customer service and communication

Received my order after much excitement only for it to arrive broken, the straps stitching had become undone meaning it couldn’t be worn. I filled out the returns form flagging that the item was broken on arrival. I got an email explaining my money was due to come back in a week, a week passed and nothing had happened so I emailed, messaged on Instagram, and used the online chat forum to no response. The costumer service is atrocious, not only is it slow, whoever is responding is blunt and not helpful. I eventually got a bad response saying my money wasn’t coming back as the Item was broken! That is the whole reason for my return in the first place!!!!! I’ve since emailed, messaged and again used the online forum, to no response. I’m incredibly disappointed as I was so looking forward to using my costume and probably would’ve repurchased one in the future.

22 septembre 2025
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Réponse de sososwim.com

Hi Mollie, We're really sorry about the mixup here! I believe our team has now sorted this for you, but feel free to reach out again if you need anything else x

Noté 5 sur 5 étoiles

First purchase, very satisfied

First experience buying from Soso Swim and I'm satisfied with everything so far! I had one of their bikini set in my mind for months and I do not regret waiting ; I received the bikini within a week. The shape and colors combo are everything !! It comes in a small cotton pouch which I find super useful for transporting your bikini wherever.
I'd just say make sure to size up because it's a little small but I did read the size guide before buying so I ordered an S instead of an XS.
I did not have the opportunity to wear it much since, so I hope the quality matches the rest and that it'll be long-lasting, but it does look like it will.

10 août 2025
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Réponse de sososwim.com

Aww so glad you love your swimsuit <33

Noté 5 sur 5 étoiles

The quality of the product is amazing

The quality of the product is amazing, feels thick and is super comfortable especially if you’re in the sea/beach as won’t go see through when wet and could stay in it all day! The size guide on the website is extremely helpful and goes into more detail than any other brand I’ve seen and as a bigger cup girlie I really appreciated the real girl size measurements. If you have a larger cup size, would recommend sizing up (it does say this on the website too)! Love the colours and will be buying another soon.

6 septembre 2025
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Réponse de sososwim.com

Thanks Alannah for this lovely feedback <33

Noté 5 sur 5 étoiles

My favourite swim

Soso swim has been my fav swimwear company for the past couple of years. Not just because they are sustainable but because the quality is top notch which can be hard to find.
I habe absolutely lived in all of my one pieces for surfing every day and they are still in perfect condition - made to last.
I find both my scoop neck one pieces and bikinis so so flattering and comfortable.
Highly recommend!
Also great customer service xxx

6 octobre 2025
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Réponse de sososwim.com

yayy thank you for this lovely review Charlotte <333 so glad you love your pieces xx

Noté 5 sur 5 étoiles

My swimsuit is PERFECT


My swimsuit is PERFECT. I was looking for a good quality onepiece for travelling next year that will withstand snorkelling, diving, boat trips etc. the quality (thickness, fit and colour) is outstanding. It’s so flattering on my size 10-12 body. I’m actually waiting to get a bikini hehe. I really contemplated whether £80 for a swimsuit was worth it but I can truly say I feel it is for a SoSo Swim. They even come in little canvas bags! Also, customer service is top notch. Thank you ladies!! Xox

9 septembre 2025
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Réponse de sososwim.com

Hii Lucy, thanks so much for your lovely feedback! hope you have the best time travelling <333

Noté 5 sur 5 étoiles

I bought a one piece suit and It wasn’t…

I bought a one piece suit and It wasn’t quite a match for me, also I accidentally cut it while opening the package… Despite all of the that SoSo Swim responded me with kind understanding, replace my swimsuit and were very supportive on my way to get the perfect fit! Now, I’m writing this from the beach at could be more happy in my new swimsuit.

3 septembre 2025
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Réponse de sososwim.com

Hey Olha, Thanks so much for your feedback, LOVE that you're writing from the beach hehe. Have a fab time xx

Noté 2 sur 5 étoiles

the swim suit it self is nice

the swim suit it self is nice, the material feels like good quality. the sizing is so off i brought an xs and its so baggy around the bum area i cannot even wear them.

23 juillet 2025
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Réponse de sososwim.com

Hi Tara! So sorry you had a problem with the sizing. We know this can be tricky so we've done a lot of work recently to update our size guides! There are now different size guides specific to each style available on the product page. You can find pics of girls wearing all diff sizes, with diff body types + all of their measurements for transparency. Hope this helps next time you purchase lovely xx

Noté 2 sur 5 étoiles

I really wanted to love these suits

I really wanted to love these suits. They have such nice shapes and color combinations but unfortunately due to the material camel toe is out of control. This isn’t something I struggle with on the reg so it’s def the suit material. I order two different swimsuits and they both are that way. Even bought something to help but due to material you can see the patch.

31 août 2025
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Réponse de sososwim.com

Hi Kristin! Thank you so much for your honest feedback. We’re really sorry to hear our swimsuits didn’t feel comfortable for you. All of our pieces are made with double-lined econyl, which is a super high quality, thick fabric that’s designed to be supportive and flattering, so this isn’t something we usually hear. Sometimes the fit can vary depending on the style/size, so it might be worth trying a different cut if you’d be open to it. We’d love to help you find something that works perfectly for you!! Feel free to drop us an email and we’ll look after you xx

Noté 2 sur 5 étoiles

Here me out

Hear me out - This is a small boutique swimwear company that mostly does online orders. These bathing suits are on the higher end cost wise and so customer service, especially via email, should be top priority.

I ordered a swim suit this Sunday. Realized that the size was wrong, and within the same non working day sent them an email, asking them to please switch my size. It was on a Sunday, so it could have been caught for Monday morning.

It’s now Thursday, and I’ve sent them 3 emails, and a follow up on their website chat box in order to get in touch with them.

Absolute radio silence.

However, when I just checked another negative review that was posted on trusted pilot 3 days prior, they have already responded.

Customer communication and service doesn’t seem high up on their priority list.

I am also from a different North American country where I will be paying high import fees for their swimwear. This has definitely left a not SoSo amazing taste in my mouth. Will be needing a return and won’t be purchasing again from this company in the future.

19 août 2025
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Réponse de sososwim.com

Hi CD, We're so sorry to hear about your experience! It’s definitely not the level of service we want to give. Our customer care team usually responds within 24–48 hours, so something clearly went wrong here and we apologise for the delay and frustration it caused.

We'd love to help sort this out for you as quickly as possible- if you’re still waiting on a reply, could you please resend your email to info@sososwim.com(and maybe check your spam just in case)? We'll make sure it’s picked up right away. Thank you for your patience, and we’re really sorry again that this has been your first impression of us xx

Noté 5 sur 5 étoiles

Stunning timeless pieces!

Stunning timeless pieces that i will be buying again & again.

Customer service were great when i needed to return too!

1 avril 2025
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Thanks so much Bell <333

Noté 1 sur 5 étoiles

I bought the wired bikini top and after…

I bought the wired bikini top and after 3 uses while backpacking, the fabric next to the wire started to rip and rub against my skin causing a red rash. I can’t wear this bikini now and they haven’t responded to my emails. Wouldn’t recommend buying anything from them as their customer service is shocking - no offer of refund or exchange unless I pay to send it back which is ridiculous when it was poorly made.

25 août 2025
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Réponse de sososwim.com

Hi Rhi, we’re so sorry to hear about this! we completely understand how frustrating this must be and we’d love to make it right. we can’t actually find any emails from you. please can you drop us an Insta DM? once we have your details we’ll sort this asap for you xx

Noté 5 sur 5 étoiles

Quality pieces

I had been wanting to buy from soso for so so long. Purchased two pieces in size 14. Love them against my complexion! Would love to buy a swimming costume too but waiting for my size to come back in stock

12 juin 2025
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Réponse de sososwim.com

yayyy so glad you love <33

Noté 1 sur 5 étoiles

AVOID THIS CON!!

AVOID THIS CON!!
I ordered a small, and it was way too small for me and went too far up my bum, wedgie central - and then I returned it - the hygiene sticker on and everything. I then followed up for a refund, and they wrote to me telling me the swimsuit was extremely dirty and that they cannot issue me a refund. But they could send it back to me. I couldn't even believe how they managed to do that, as I tried it on once. I asked for photos to prove it - I didn't hear back. I wrote to them 3 more times, then someone called Gemma - wrote and told me she had "already written to me once before" and then "attached the photos" - I have never had an email from her, it wasn't in our chain back and forth and there were no photos attached even though she claimed to. I would avoid this company at all costs. Still haven't received my refund, nor my swimsuit back at all because I still don't believe it was dirty so i'd rather re-sell it to try to get money back. What is wrong with people.

1 août 2025
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Réponse de sososwim.com

Whilst processing your return we noticed that it was dirty which falls outside of our returns policy.
Our return policy here: https://www.sososwim.com/pages/returns As requested, we require all items to be returned to us in the same quality as they were delivered. I know sometimes things happen and we have done our best to fix this issue, sadly were not successful so we will be unable to sell this on. Because of this, we won't be able to offer you a refund or exchange.
We hope you understand and thank you again for supporting our business.

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