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Lisez les avis des autres

Noté 1 sur 5 étoiles

Tienen anuncios de propiedades en alquiler con son scam, no hay manera de contactar con la empresa para informarles, el email de contacto no existe y el formulario de contacto no funciona. Sin emb... Voir plus

Noté 1 sur 5 étoiles

Bookiply has killed Spain-holiday.com I used to advertise a few properties successfully on SH website with great flexibility, photos, flexible pricing etc. getting many bookings but this has entirely... Voir plus

Noté 1 sur 5 étoiles

We booked an apartment and were all set to go, flights booked, etc. A few days later we received an email to say our booking was cancelled and we were due a refund; we received our money but they trie... Voir plus

Noté 1 sur 5 étoiles

Spain holiday destinations for me are a thing of the past. Most places are all 60's to 70's hotels and purpose built units. The money they have taken over the years has clearly not gone back anyw... Voir plus

À propos de l'entreprise

  1. Location de vacances

Informations provenant de diverses sources externes

Spain holiday Rentals in Spain. Spain-Holiday offer vacation rentals in Spain. Spain holiday lettings in Spanish holiday homes in Spanish villas in Spain holiday Accommodation for rent in Malaga,Alicante,Barcelona,Costa del Sol,Costa Blanca,Costa Brava and mallorca


Coordonnées de contact

1,7

Mauvais

TrustScore 1.5 sur 5

126 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Noté 1 sur 5 étoiles

Anuncios Falsos. Scam

Tienen anuncios de propiedades en alquiler con son scam, no hay manera de contactar con la empresa para informarles, el email de contacto no existe y el formulario de contacto no funciona.
Sin embargo los anuncios falsos si que te dirigen a la plataforma de pago con tarjeta.
Soy el propietario de una propiedad que aparece sin mi autorización y que veo que se puede reservar fechas que ya están resrvadas. Es un scam.
No uséis esta pagina para reservar un alquiler vacacional os quedareis sin casa y sin dinero

9 juin 2024
Avis spontané
Noté 1 sur 5 étoiles

TERRIBLE SERVICE y son booked to stay at the Acta…

My son booked to stay at the Acta voroport Hotel in Barcelona a Tuesday to Friday short break his flight was cancelled by easyjet so he couldn't mate the trip because no other flight available he phoned the hotel what a waste of time they didn't care no chance of a full or even part refund or possible moving the booking they didn't care very bad service once they've got your money they are not bothered

24 août 2023
Avis spontané
Noté 1 sur 5 étoiles

Do not use

Not a trustworthy broker. The house we rented was substandard, but also had no running water for three days of seven and a couple of power cuts… PLUS, two of the trip switches burned out in the fuse board, melted! It could have been a tragedy. Spain holiday brokered an offer of 30% off one night out of seven… worked out at €100. Or we could leave and get a refund for the remaining nights… there were 15 of us including nine kids. No help was offered to find alternative accommodation. They were truly useless to us.
Hint: use the chargeback function of your credit card.

12 août 2023
Avis spontané
Noté 1 sur 5 étoiles

Spain holiday destinations for me are a…

Spain holiday destinations for me are a thing of the past.
Most places are all 60's to 70's hotels and purpose built units.
The money they have taken over the years has clearly not gone back anywhere in a decent reinvestment.
Unfriendly hotel staff, Poor quality rooms, tacky shopping and greasy food.
With everywhere else on offer these days Spain seems to have fell to the bottom of the list.

22 juin 2023
Avis spontané
Noté 1 sur 5 étoiles

Scam beware!!

Scam beware!!! If you look at people who leave positive reviews , they also leave positive reviews on other scam websites….

17 juillet 2022
Avis spontané
Noté 1 sur 5 étoiles

This company is just a big scam

This company is just a big scam! They steal your money! The house we rented with our kids were so moist! We told them as soon as we got i the house, by email, that we couldnt accept it.

We couldn’t sleep at all. The next morning the kids had headaches, we were swollen, and I had a very bad cough

We have contacted them so many times. Trying to find a solution. They send a man out. He had a dehumidifier with him. But he also said that it wouldn’t be enough and left. We had all the Windows and doors open an nothing helped.

Lisa casteele from Spain-holiday first answer was, that it’s normal because the house is near the harbor.

Secondly, after admitting that the house smelled bad, she suggested that we should just have the windowds open, in order to "reduce" the moist and mold.

NOW today, she claims that there is NO SMELL at all.

All this off course documented by emails and pictures.

We left the house & rented another ( Spain Holiday did not want to come up with an alternative ).

We told Lisa Casteele AND their "customerservice" that we wanted it solved amicably.

But this company is a scam - check their trustscores online ( i didnt, foolish enough)...

Stay away from this company! They steal your money with a smile and gives flips you afterwards.

Here you see the house with your own eyes ( photos mainly from the bedrooms ).

We are going to report these scammers to the local authorities, tourismboard etc., and we will have our lawyer follow this up, as urgently as possible. he will have a field day.

And for anyone interested, please hold your breath for updates!!! 😂😂👍🏻

Update 8th july : we sent you all documentation & your response is “there was no smell” even with written confirmation from your own agent.

1 juillet 2022
Avis spontané
Logo de Spain-holiday.com

Réponse : Spain-holiday.com

Dear Ghazal,

I am very sorry to read this review. I have been looking through our bookings and emails and I was not able to find anything under your name. Could you please contact support@spain-holiday.com with this case (we would need the Holiday home ID and/or booking ID), as we would like to assist you and help you come to an agreement with the homeowner. I believe this is a booking you made directly with the homeowner and not through our booking system, but in any case, we would like to investigate it.
I am looking forward to receiving your email.
Thank you and have a nice day.

Kind regards,
Spain-Holiday.com

Noté 1 sur 5 étoiles

No Response......

I have never used the company before and had reservations about the quality of the website. Made a reservation, no contact from the owner, the companys landline is not working and then I read these reviews. Thanks but no thanks.

1 juin 2022
Avis spontané
Noté 1 sur 5 étoiles

The end of an era

The recent reviews here say it all. They go from 5 stars to 1 star overnight in mid 2021 co-inciding with the takeover of Spain Holiday by Bookiply. Spain Holiday, as was, was a fantastic company to deal with. We were with them for 18 years. Professional, helpful and instantly reactive, their service was beyond reproach. Now, they have sold out to these German interlopers whose only concern is to elbow thenselves into the process and charge avhwfty percentage for the priveledge. And all this without reference to the Spain Holuday hosts before the dirty deed was done. The legality of it must be questionable.

If I had wanted to advertise on another platform such as Airbnb, I could and would have done so. With only one house to rent out, why do I need a third party to intervene and charge through the nose to do so. They say they will interface with the guests initially, but they know nothing about your property or the area. Also the inability to choose or correspond with prospective guests because of their insistance on instant booking serves only their purposes. Unless you really don't care who is renting your house, it is just unacceptable.

All in all, a great, great shame. I fear for the long term viabilty of this new arrangement and for the ex-Spain Holiday staff and owners caught up in it

17 mai 2022
Avis spontané
Noté 1 sur 5 étoiles

I would avoid.

Used to be a great product, good people and service. Sadly I guess they went for the cash in the end. My advert ends soon and I am off. Others at least have a great opportunity to fill the gap they have left.

27 mars 2022
Avis spontané
Noté 1 sur 5 étoiles

I did not sign over to bookiply and I am penalised in many ways

I did not sign over to bookiply. Since I paid for 2 full years of subscription for both my properties I would have expected some level of service now that they have been taken over but they can't get it together. I was told all my problems are because I didn't sign up to bookiply . It can take a week or more for them to answer an email. The calanders are supposed to synch with Bookiply/holidu, I've been told, every 24/48 hours, well 3 weeks later and calanders are still not synched properly. Not that I am getting any where near the enquiries I used to, they have fallen off a cliff but if the calander is showing booked for dates that are not I guess I'm not going to get any enquiries. Shame on spain-holiday, completely ruined now, after 20 years I'm out. Don't bother signing up with them, or holidu/bookiply as it is now known, you can't even write your own description of your own home!

10 février 2022
Avis spontané
Noté 1 sur 5 étoiles

Bookiply has killed Spain-holiday.com

Bookiply has killed Spain-holiday.com
I used to advertise a few properties successfully on SH website with great flexibility, photos, flexible pricing etc. getting many bookings but this has entirely ended a few months before Bookiply took SH over. I never ever had a single inquiry or booking anymore.

27 janvier 2022
Avis spontané
Noté 2 sur 5 étoiles

Well presented site but increasingly over complicated

This app is great if you are uncertain of what you want and know exactly when you want to go but is useless if you want to check up on a property whose ref numberyou aleady know. Why on earth do you type in a ref for Spain and get properties from all continents.?
Holiday Lettings used to be great for its simplicity but is also falling into that trap.
In its favour, the descriptions seem to be reliable but is it really necessary to put dates in when you are flexible in when you want to go. We are in the fortunate position of finding an owner who will be flexible enough to book start and finish dates that target the cheapest flight fares. If you are retired and take advantage of cheap air fares, use HolidayLettings. We actually found our preferred property through the relationship built up with the owner through Holiday Lettings

16 novembre 2021
Avis spontané
Noté 1 sur 5 étoiles

Furious villa owner

Spain-Holiday.com RAN an excellent web site for private holiday villa owners.
What a complete debarcle. Having paid up front for 12 month advert after 3 months my advert is non existent.
No forewarning of Spain-holiday closing business to loyal customers. Is this legal to take your money and run? Shame on you. The alternative offered is not acceptable which is to advertise with Bookiply and charge my guests an extra 35% and loose personal contact until all monies have been paid. That's Owners Direct and Spain-holidays GONE Surely someone else can follow suit and supply an honest , fee free , platform for owners to advertise.

28 octobre 2021
Avis spontané
Logo de Spain-holiday.com

Réponse : Spain-holiday.com

Dear Paul,

Thank you for taking the time to review Bookiply.
Your advert can be found here https://www.spain-holiday.com/s/Teulada%20(Spain),%20Spain?adults=2 and is visible to all guests using the website.

We are sorry to hear that our new commission model does not appear as attractive to you as our old subscription package. Although we are no longer able to offer you the subscription model you were used to and liked, we are convinced that you would not regret trying out our upgraded service.
We also want to clarify a few points regarding the new Spain-Holiday & Bookiply offering:

- The money you paid for your Spain-Holiday subscription is in no way lost: you receive Bookiply credit for all remaining days of your subscription. This means, the Bookiply service will be completely free for you until your credit runs out.
The Bookiply commission to homeowners in Spain is 5-6%. The final price paid by the traveler also includes portal commission (same as if you managed listings on these portals individually), yet in no case does the commission reach as much as 25%, 30% or 35%.
- As a Bookiply host, you get in direct contact with your guests after the booking is made. This way, you do not spend time handling inquiries from users who do not end up booking your property and can focus on taking care of your actual guests on-site.

As discussed previously, we offer you to try our new service completely risk-free using your existing Spain-Holiday credit. We do not require exclusivity or minimum term, so you can take your time testing it out and considering alternatives.

Whether or not you choose to proceed, we wish you all the best and hope you find a solution that meets the needs of your vacation rental business!

Kind regards,
Your Bookiply Team

Noté 1 sur 5 étoiles

Spain-Holiday is destroy by bookiply

I totally agree with the reviews saying that Spain-Holiday - which USED to be one of, if not the best, rental sites on which owners could advertise their rental property - has now totally destroyed itself by joining up with Bookiply. They now insist on instant booking and the property owner has no communication with potential guests until after they have booked. For this the owner pays commission and so does the guest. How does this benefit the owner or the guest. They do not respond in a timely way to owners queries. They are amateurs. Do not advertise your property on Bookiply or Spain Holiday and keep them well away from other platforms that you may use such as VRBO or Airbnb. Use Simply Owners instead.

21 octobre 2021
Avis spontané
Logo de Spain-holiday.com

Réponse : Spain-holiday.com

Dear Judy,

Thank you for taking the time to review Bookiply.
It appears that you have not had personal experience with instant booking - therefore, we would like to explain why we operate this way:
It gives your listing more visibility: Up to 70% of travellers are looking to book accommodation directly. On booking portals such as Airbnb, Instant Booking is one of the top 3 most popular filters travellers use to narrow down their search results. Instant booking is especially important for international travellers, because It reduces the language barrier and simplifies the booking process. By offering instant booking, you attract more guests and increase your bookings.
It saves you a lot of time. You do less administrative work and don’t spend time handling inquiries from users who do not end up booking your property. Instead, you can focus on taking care of your actual guests on-site.

Instant booking is only one of numerous features that benefit Bookiply homeowners. Your benefits include:

More bookings and higher revenues through more visibility online and a professionally optimised listing;
Less admin work: a single account to log into, fully automated payouts, and a multilingual customer service team that handle all communication with portals and defend your interests in case of booking-related issues.

We invite you to try it for yourself completely risk-free

Bookiply does not require any advance payments, exclusivity or minimum contract duration.

Whichever solution you end up choosing for your vacation rental, we wish you all the best and a successful season 2022!

Kind regards,
The Bookiply Team

Noté 1 sur 5 étoiles

I completely agree with the last 5 one…

I completely agree with the last 5 one star reviews - Spain-holiday.com is dead and gone! I have advertised my house on Spain-holiday.com for more than 5 years and now they really try to rip me off with a setup where the total costs for the landlord and the guests are exceeding 30-35%. And they are trying to hide the cost structure - it took me at least 10 e-mails to get the full overview and they tried to push me in to migration with a discount of EUR 90 - what a joke, it would have cost me more than EUR 2.000, if I had accepted to migrate and my guests would have to pay at least 15-25% more to rent my house. It is a big scam and it certainly looks like a cartel! I have moved to the SimplyOwners website and I am pleased with the decision!

18 octobre 2021
Avis spontané
Logo de Spain-holiday.com

Réponse : Spain-holiday.com

Dear Bo,

Thank you for taking the time to review Bookiply. We are sorry to hear that our pricing structure was not clear to you after the demo you had received - our Sales team will take this as a learning.
We sincerely wish you had made personal experience with the Bookiply service before rating it. What our homeowners love about Bookiply is the rapid increase in bookings they get through higher visibility online and a massive reduction of admin work - this, by far, compensates for the possible increase in absolute costs.
We invite you to try it for yourself completely risk-free - Bookiply does not require any advance payments, exclusivity or minimum contract duration.
Needless to say, we wish you all the best with whichever solution you choose for your vacation rental.

Kind regards,
Your Bookiply Team

Noté 1 sur 5 étoiles

SPAIN-HOLIDAY IS NO LONGER…

SPAIN-HOLIDAY IS NO LONGER SPAIN-HOLIDAY
There is a lot of false information on their website.
Spain-Holiday is gone, do not advertise with Spain-Holiday now through Holidu and Bookiply. My adverts which I have paid more than Euro 1000 each for a year are not even showing at all, and they do not offer any refund ! They say it wouldn't be happening if I had signed up to the new model through Bookiply. Very disappointing after all these years and very sad to see Bookiply spoiling a good company...

13 octobre 2021
Avis spontané

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