This is now our 5th caravan from Spinney Staffordshire (formerly North Staffordshire Caravans). It started with a Bailey Discovery purchased in 2004 for approx. £7,500, sold by Andrew. Over the year... Voir plus
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Lisez les avis des autres
Absolutely superb from start to finish when purchasing our new caravan from Spinney. Hannah, Will, Tina, Barry were all fantastic. Loved the welcome and attention we were given by everyone. Nothing is... Voir plus
Collected our first Motor Home today from Spinney’s Cheshire. Dealt with Mark all the way through the Purchase, excellent service. We had an hour induction with Tony, he was brilliant, very thorough... Voir plus
Went in on a whim to have a look a small 2 berth caravan Ryan gave me some keys for me to have a look inside each of them, no pressure was put on me while i looked around. After finding the one i want... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Concessionnaire de camping-cars
- Camping
- Magasin d'articles de loisirs
- Concessionnaire de mobilhomes
- Concessionnaire de véhicules à moteur
- Atelier de réparation de camping-cars
Écrit par l'entreprise
Spinney Motorhomes and Caravans are the largest family run dealership in the UK. Established in 1975 Spinney have since offered the very best in motorhomes, caravans, campervans, servicing and accessories across five branches. With the very best brands in motorhomes (Elddis, Auto-Trail, Swift, Roller Team, Rapido, Bailey, Coachman, Adria and the latest manufacturer ACE motorhomes) and the biggest caravan manufacturers (Bailey, Coachman & Swift). All used motorhomes and caravans come with a comprehensive used service, warranty and handover. Giving you peace of mind so that you can enjoy your motorhome, touring caravan or campervan for years to come! Cheshire | Flintshire | Staffordshire | Warwickshire | Northants
Experience Your dream with Spinney
Écrit par l'entreprise
- With 5 branches across the UK, Spinney are the largest family run motorhome and caravan dealer in the UK.
Coordonnées de contact
Spinney, Knutsford Road, Cranage, Holmes Chapel, Cheshire, CW48HJ, Royaume-Uni
- 01477535808
- marketing@spinney.co.uk
- www.spinney.co.uk
4,7
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 96 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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I’ve just sold my touring caravan to…
I’ve just sold my touring caravan to Spinney.
Rob got in touch after finding my advert on auto trader.
We negotiated over email and Rob was genuine and fair with his valuation.
Once the driver Mark arrived, he checked over the caravan and the documents to make sure it was as advertised.
Shortly after, the money we agreed was transferred into my bank.
The whole process by both gentlemen was honest, professional and friendly.
A breath of fresh air in the caravan industry.
Would definitely recommend.
3 juin 2026
Avis spontané
Réponse de Spinney Motorhomes & Caravans
Thank you for taking the time to share your experience.
We are delighted to hear that the process of selling your touring caravan to Spinney was straightforward and positive from start to finish.
It's great to know that Rob provided a fair and honest valuation and that Mark ensured everything was handled professionally upon collection. We pride ourselves on offering a transparent, hassle-free service, so it's particularly rewarding to hear that both team members delivered the level of service we strive for.
Your comments about the process being honest, professional and friendly are greatly appreciated, and we will be sure to pass your kind words on to Rob and Mark.
Thank you once again for your recommendation. We wish you all the very best for the future.
Do not use this company
Do not use this company. Never reply to emails never return calls always in a meeting or off site when you need to speak to certain people.
Warranty work carried out and made a mess of it and had to go back again. Now van is damage and guess what …. It wasn’t us it must’ve been there before we had it. Liars and absolutely incompetent of carrying out work and looking after your pride and joy. Again DO NOT USE
The only people trustworthy at Spinney are Ann Ashton, Ian the delivery guy and Jo Wilson (now left) after many years there I believe
3 juin 2026
Avis spontané
Réponse de Spinney Motorhomes & Caravans
Thank you for your review. Having considered the matter, we are unable to accept liability for a small dent, approximately the size of a pen tip, on a caravan that has been in your ownership for over two years. Given the length of time that has elapsed since purchase, we are unable to determine when or how the damage occurred.
Great service from James at Spinney…
Great service from James at Spinney Northampton van ready on time and everything as promised would recommend
1 juin 2026
Réponse de Spinney Motorhomes & Caravans
Thank you for your wonderful feedback.
We are delighted to hear that you received great service from James at our Northampton branch. It's fantastic to know that your van was ready on time and that everything was delivered as promised.
Your recommendation means a great deal to us, and we will be sure to pass your kind comments on to James and the team.
We wish you many happy travels in your new van and thank you for choosing Spinney.
Parts Delight
I ordered two awning poles for an awning originally supplied by Spinney Deeside back in February, I have still not had the parts. Every time I call I get promised they will chase them up and call me back but nothing.
I was once told that they were coming from somewhere in Eastern Europe and were on their way to Holland and will be there in a few days. Nothing, very, very poor service.
I am delighted to update my unfavourable review regarding my parts problem.
I collected my poles this morning and the response from Spinney Deeside couldn't have been better it seems that they pulled out all the stops to get the parts for me and were very apologetic for the delay in fulfilling my order Five Stars
8 février 2026
Avis spontané
Réponse de Spinney Motorhomes & Caravans
Thank you for your review. We are sorry for the delay and appreciate your patience while waiting for these parts.
We have located your order and can confirm that the awning poles are now due to arrive imminently. Unfortunately, these parts have been subject to delays from our suppliers which is out of our control, this has ultimately has affected the delivery timescale.
We have also been unable to contact you directly, as the telephone number we have on the order does not connect. If your contact details have changed, please get in touch with our shop team so we can ensure you receive any further updates.
We apologise for the inconvenience caused and expect to have your parts with you very shortly.
Really good experience.
Really good experience.Staff helpful and accessible
Handover thorough and useful
28 mai 2026
Réponse de Spinney Motorhomes & Caravans
Thank you for taking the time to leave your feedback.
We are delighted to hear that you had a really good experience with us and that you found our team helpful and accessible throughout the process.
It's also great to know that the handover was thorough and useful, as we strive to ensure all customers feel confident and well-informed before setting off in their new vehicle.
We appreciate your kind comments and wish you many enjoyable adventures ahead.
Very chaotic and excessiveivly long…
Very chaotic and excessiveivly long handover nobody seemed to know what was happening. Took over 6 hours with us kept waiting without any explanation from the staff. Having now got our caravan we have warranty issues that Spinneys are interested in sorting out. They always say “we’ll call you back” we are still waiting after several phone calls.
9 avril 2026
Réponse de Spinney Motorhomes & Caravans
Thank you for taking the time to share your feedback. We are very sorry to hear about your experience, both during the handover process and with the subsequent warranty issues.
We understand how frustrating it must have been to experience such a lengthy handover without clear communication, and we apologise that we did not meet the standard of service you expected from us.
We are also concerned to hear about the difficulties you have encountered in getting your warranty concerns addressed. Please accept our sincere apologies for the lack of follow-up and communication.
To resolve this, a member of our team will contact you today to arrange a booking for your caravan to be inspected and for the outstanding issues to be addressed. We appreciate your patience and the opportunity to put things right.
Thank you for bringing this matter to our attention.
Colin cheers mate wicked job!
29 mai 2026
Réponse de Spinney Motorhomes & Caravans
Thank you for your fantastic feedback! We're delighted to hear that Colin did a great job and made such a positive impression.
We'll be sure to pass your comments on to him. Thanks again for taking the time to share your experience, and we look forward to seeing you again in the future.
Réponse de Spinney Motorhomes & Caravans
Thank you for your kind feedback. We are delighted to hear that you found our staff friendly, helpful, and supportive throughout your experience with us.
Your comments are greatly appreciated and will be shared with the team. Thank you for choosing us, and we look forward to assisting you again in the future.
Mark was very welcome very helpful …
Mark was very welcome very helpful made it very smooth
Neil on the handover was very helpful and thorough.
23 mai 2026
Réponse de Spinney Motorhomes & Caravans
Thank you for your lovely feedback. We are delighted to hear that Mark made you feel welcome and helped make the purchasing process smooth and enjoyable.
We're also pleased to know that Neil provided a helpful and thorough handover, ensuring you felt confident and well-informed.
We will be sure to pass on your kind comments to both Mark and Neil. Thank you for choosing us, and we wish you many happy adventures ahead.
Great customer experience
Great customer experience. Friendly efficient knowledgeable helpful staff, regardless of which Department
Was frustrated to experience some issues with the Caravan so soon off to collection however the service I received to take it straight in and deal with the issues was 1st Class and much appreciated
23 mai 2026
Réponse de Spinney Motorhomes & Caravans
Thank you for your kind feedback. We are delighted to hear that you had a great customer experience and found our team friendly, efficient, knowledgeable, and helpful across all departments.
We understand how frustrating it can be to encounter issues with your caravan so soon after collection, and we appreciate your understanding. We are pleased that our team was able to respond quickly and provide the support needed to resolve the issues promptly.
Your comments mean a great deal to us, and we are grateful for the opportunity to put things right. We wish you many enjoyable trips in your caravan and look forward to assisting you again in the future.
Really enjoyed our experience with…
Really enjoyed our experience with Spinney Cheshire. We saw a motorhome we liked at a different branch. John arranged to bring across for us to view, went through the necessary details and 2 weeks later we were part exchanging our campervan and driving away in our new motorhome. Handover day was great and special thanks to Neil who showed us around our new van. Thanks again to the team at Spinney.
22 mai 2026
Réponse de Spinney Motorhomes & Caravans
Thank you for your wonderful feedback. We are delighted to hear that you enjoyed your experience with Spinney Cheshire and that the process of purchasing your new motorhome was smooth and enjoyable.
It's great to know that John was able to arrange for the motorhome to be brought across for you to view and guided you through everything you needed to know. We're also pleased that your handover day was such a positive experience and that Neil took the time to ensure you were familiar with your new motorhome.
We will be sure to pass on your kind comments to both John and Neil, as well as the wider team. Thank you for choosing Spinney, and we wish you many happy adventures in your new motorhome.
Excellent experience with Spinney…
Excellent experience with Spinney Cheshire from start to finish. The sales team member Mark was friendly and extremely helpful throughout the purchase of our motorhome. The technical handover by Hayley was outstanding — everything was explained clearly and thoroughly, with some top tips. Highly recommended for anyone considering a motorhome purchase.
18 mai 2026
Réponse de Spinney Motorhomes & Caravans
Thank you for your wonderful feedback. We are delighted to hear that you had an excellent experience with Spinney Cheshire from start to finish.
It's great to know that Mark provided friendly and helpful support throughout your motorhome purchase, and that Hayley's handover was both thorough and informative. We will be sure to pass on your kind comments to them both.
Thank you for your recommendation. We truly appreciate your support and hope you enjoy many happy adventures in your new motorhome.
Réponse de Spinney Motorhomes & Caravans
Thank you for taking the time to leave us your feedback. We're pleased to hear that our team was patient and helpful, and that we were able to provide you with a positive experience. Your comments are very much appreciated.
Ease of hanover and peace of mind
Simon made sure the purchase of my campervan was a stress free and professional process, all the more reassuring as it was completed while I was half way around the world in New Zealand.
Clive was brilliant during the hand over detailing the functionality of the van.
Many thanks to all involved - I love my new van.
21 mai 2026
Réponse de Spinney Motorhomes & Caravans
Thank you so much for your wonderful feedback. We’re delighted to hear that Simon made the purchase of your campervan such a stress-free and professional experience, especially while you were all the way over in New Zealand.
It’s also fantastic to know that Clive provided a brilliant handover and clearly explained all the functionality of your new van. We’ll be sure to pass your kind comments on to them both.
Thank you again for choosing Spinney, and we’re thrilled to hear you love your new van. We hope you enjoy many amazing adventures ahead.
What Amazing Service! Thank You!
Buying a Swift Voyager 540 from Spinney Warwick was an absolute delight from our first telephone call with Alan from Sales, a relaxed viewing, plenty of time to ask questions in person and afterwards via email. Alan and Jayne were wonderful during the process of buying the vehicle and extras that were added. Gary gave us a great handover on collection day too. All of this was faultless! However, what has really blown us away is how helpful Alan, Jayne and Mark in the Service department have been with snagging issues since our purchase! Emails have been answered quickly, phone calls returned promptly and nothing has been too much trouble! Even fairly basic questions have been patiently answered! Thank you all so much to all at Spinney Warwick! We carefully chose you because your reviews were so good but even then you have exceeded expectation! Thank you!!
1 mai 2026
Réponse de Spinney Motorhomes & Caravans
Thank you so much for your amazing feedback. We’re absolutely delighted to hear that your experience purchasing your Swift Voyager 540 from Spinney Warwick was such a positive one from start to finish.
Alan will be thrilled to hear your kind comments about his relaxed and helpful approach, and Jayne will really appreciate your praise for all her support throughout the buying process and arranging your extras. We’re also pleased to hear Gary provided a great handover experience on collection day.
What means even more to us is your feedback about the aftersales support you received from Alan, Jayne and Mark in our Service department. Providing ongoing help and support after purchase is incredibly important to us, so it’s wonderful to know the team responded quickly, kept communication flowing and were always happy to help with any questions or snagging issues.
Thank you again for choosing Spinney Warwick and for placing your trust in us based on our reviews. We’re delighted we were able to exceed your expectations, and we hope you enjoy many fantastic adventures in your new motorhome.
Great Staff
Great Staff, straightforward and understood exactly what I wanted.
Ryan was great to work with, easy going and flexible
18 mai 2026
Réponse de Spinney Motorhomes & Caravans
Thank you for your lovely feedback. We’re so pleased to hear that our team made the process straightforward and understood exactly what you were looking for.
Ryan will be delighted to hear your kind comments about his easy going and flexible approach. We really appreciate your support and hope you enjoy many wonderful adventures ahead.
Top staff. Real pleasure to deal with
Amazing dealer to buy a new motorhome from.
Brian Shanley who sold us the motorhome is a really great guy, friendly and obliging. Would also like to give a shout out Alan Rumney who did our handover. What a mine of information! He was really helpful. All the Spinney staff who we dealt with on pick up day were friendly. A credit to Spinney.
Would definitely recommend buying from Spinney Warwick.
Thanks
14 mai 2026
Réponse de Spinney Motorhomes & Caravans
Thank you so much for your wonderful feedback. We’re delighted to hear you had such a positive experience purchasing your new motorhome from Spinney Warwick.
Brian will be thrilled to hear your kind comments about his friendly and helpful service, and Alan will really appreciate your praise for the handover and all the helpful information he provided. It’s also fantastic to know that everyone you met on collection day made you feel welcome and well looked after.
Your recommendation means a great deal to us, and we hope you enjoy many amazing adventures in your new motorhome.
Excellent customer service
Excellent customer service. No problem when changing the pick up date. The running of the caravan fully explained and all questions answered. Would highly recommend. Our thanks to Barry.
21 mai 2026
Réponse de Spinney Motorhomes & Caravans
Thank you for your fantastic feedback. We’re delighted to hear you received excellent customer service and that changing your collection date was made easy for you.
It’s wonderful to know everything was fully explained during the handover and that all your questions were answered. Barry will be especially pleased to hear your kind comments and recommendation.
We hope you enjoy many happy adventures in your caravan and look forward to seeing you again in the future.
Thing we pointed out to fix we're not…
Thing we pointed out to fix we're not done on collection
24 mai 2026
Réponse de Spinney Motorhomes & Caravans
Thank you for your feedback. We’re sorry to hear that the items you had pointed out for repair were not completed by the time of collection.
We understand how disappointing and frustrating this must have been, especially when collecting your vehicle. Please accept our apologies for this experience. Customer satisfaction is very important to us, and your comments will be shared with the team so we can improve our processes moving forward.
We do appreciate you bringing this to our attention and hope we can restore your confidence in us going forward.
First class service
We were looked after & Barry one of the sales team was really helpful & communication when needed was great
Would definitely recommend Spinney caravan & motorhome x
23 mai 2026
Réponse de Spinney Motorhomes & Caravans
Thank you for your wonderful feedback. We’re so pleased to hear you were well looked after and that Barry was really helpful throughout your experience. It’s also great to know the communication and support when needed was spot on.
We truly appreciate your recommendation and we hope you enjoy many fantastic adventures ahead.
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