Sportingbet Avis 

After signing up with no problems I received a promotional email, bet £20 on the last race at York to receive a £5 free bet. Not a fantastic offer but thought I'd give it a go. Now the trouble is my horse had the audacity to win. I thought great I've won £117 and also a free bet! But alas this did not go down too well with sportingbet. My account is immediately closed and numerous requests for proof of id followed. Then the excuses.... Your passport is 9 years old the pictures are fuzzy this "to me to you" went on for TWO weeks before I'm finally allowed to withdraw my cash. The only way I could prompt a quick response was a threat to report them to IBAS. So what about that free bet I'd qualified for.... Apparently they have now suspended my account which in their eyes means I am not entitled to the free bet. Now I know the issue is only over a measly £5 free bet but my principles tell me that it should be honoured. If this was an honest company they would agree so I'm going to have force them to honour an agreement that took place as soon as I placed my bet.
DO NOT TOUCH THIS COMPANY. READ THE REVIEWS. IF YOU WON THEY TRY ALL WAYS TO NOT PAY OUT.

I moved to SB to bet mainly because my regular bookies stopped doing acca insurance and SB were doing a promotion on acca ins. I placed my bets i had a free bet no problems, then i won 325, the deposit for the bet was made on my prepaid MasterCard (like to keep my gambling separate from my living expenses) and SB said the card wouldn't allow me to withdraw to it, id had this before so knew it was a legitimate reason to not get my winnings. I couldn't remember what previous bookies had done but remember it was resolved easily and quickly, with SB it was a little more stressful. They said just do a bank transfer which wouldn't go through, the way SB said to proceed didn't marry up with what 2 of my banks was saying. I spoke to customer services got through to them easily but i found the 1st representative a bit blunt, not very understanding after a semi heated conversation she said she would elevate a dispute to payments i would be contacted within 24 hours. 24 hours passed no contact so I rang them I wanted my winnings ! 2nd representative was similar in tone imo to the 1st so I said I wanted a manager to call me thats when customer services level raised. Within the hour a manager called and handled everything beautiful and later that day my money was in my bank via PayPal. So in summary if you like me use those prepaid cards check the withdrawal procedure to save stress. I was on the verge of never placing a bet with them ever again but the manager was professional and restored my faith in SportingBet.

Their official twitter account hasn't tweeted since March 2018 (6 months) so don't bother contacting them through that as they won't reply. Their chat service works, but they are extremely rude and unprofessional on it. Spoke to a Christine who terminated the chat before I'd finished. Won't be touching this company with a bargepole and I suggest you don't either.

Total disgrace company! they let you lose, no problem. the let you win a little bit on free spins no problem but oh wait, what's that I won 200 by picking the right horse for once? they are now refusing a withdrawal because I actually won something! what is the point of playing if when you win they are not going to pay out!
Sham company, avoid and go to one of the big boys who actually pay out when you win!

I’ve been trying to get my money out for nearly a month without success. They send conflicting info about their processing of the payment and say it’ll take between 2 & 10 days but nothing arrives then they give another later date that they say the payment was processed and still nothing received. AVOID Sportingbet whatever you do

An absolute joke of a company. Do not even waste your time. I tried to place £1.25 each way on two horses at Newmarket to win no more than £45 and they restricted me to 1p! I've been an occasional punter for several years, smallish stakes and no big wins at all. Then this happens. Seriously, avoid these cowboys like the plague.

This is the worst bookmakers I have an account with, they always give best prices on oddschecker but when you go to place a bet with them they will restrict your bet to only a few pounds, it's just pointless having an account with them.

V bad experience. Couldn't withdraw money after winning; contacted staff but were very unhelpful. Also have a friend who had her account banned for no reason and didn't get any response when emailing staff.

Definitely going to stick to sites like Eazibet instead, recomment other SA betters do too.

We ask that you send us a copy of your self-certified proof of identity. This means that you send us a photo with proof of identity next to your face. A proof of identity is a government-issued ID card (driver's license, passport or identity card).

We need this document to confirm your account details and to complete the security clearance.

You can email your digital photo to support@s... We accept files in jpeg and pdf format.

Your documents are kept in a secure database and only tested by a team of specialists.

This is an automatically generated email, please do not reply to this message. If you have further questions, you can always contact us: ...............

Thank you for your collaboration.

Best regards,

Your Sportingbet team

all this after I send it a clear copy of my passport

Very bad I'm playing the slot machines more than 50 € they don't give you time to play and winn even 1€ plus
Waste of time and money

Woeful. Registered & deposited £50. 3 bets in, totaling £13.75 and I can no longer place a bet. I did 3 Yankee's. If you're not killing brain cells on slots or doing 68-fold football acca's, I'm guessing they don't want you.

I would of give them no stars but had to give them one with the start up bonus they make it so difficult to understand its a con how they do it as I received the first 10 pound but after that you need to make bets more than 1.5 my 3rd bet I made 1.45 and missed the cut as they said but never told me this until I questioned it I kept depositing alot of money to try and get the bonus and wasted alot of time and kept wondering why i didnt receive it but i had to phone them for this as they were happy to take my money and say nothing even not a message to say you failed to meet the bonus instructions on there website or by email no communication I spoke to live chat fella which he was very unhelpful was like a broken record no symphony in my understanding due to the bonus structure being so unclear and not even a good will gesture. As I though as long as u betted more than 1.5 five times to receive the second stage of the bonus u got it but it has to be 5 times in a row and plus u miss out on the third stage aswell if u don't do it not like other company's which are very understanding and professional. Very bad company won't last long after reading it has 1.8 out of 10 tells it all. Also one person doesn't know from the next person and passes the information from one part of the company to the other when there probably sitting on the other side of the room STAY WELL CLEAR!!!!!!!!!!!!!!!!!!!!!!!

Because I dared to complain about no deposit limit option they closed my account what a joke

Terrible bookie, avoid them like the plague.

They are as unscrupulous as they come and should be shut down as what they do must be illegal.

Scam site. offer free bet bonus then won't give it to you. wiki sportingbet tells you just how bad owner is, had to sell part of the company for a dollar cause it had 13m dollar debt !!!

Terrible company. Once you start winning you are banned or heavily restricted with them! SportingBet should lose their license to be a UK bookmaker as they clearly are not one! Any UK bookmaker that refuses or restricts a punter's bet should not be allowed to continue just because that punter has a winning account. Ban SportingBet and do Britain and all punters a favour!

Worst service by South African staff would not void bet for pitcher not being listed when the terms state the pitchers are to be listed at the start.

30 minutes waiting for 2 responses and again asked me what the query was when returning

I wouldn't associate yourself with any of sportingbet gambling sites. I created an account and upon opening spoke with a chat advisor to check account was open and eligible.
They did not tell me at that point that i was under any self-exclussion so I proceeded to make deposit after being inticed into a promotion advert they had.
I made several deposits that day equating roughly to £300 I almost lost all until a £1 accumulator came in at £950 roughly. As you can imagine i was over the moon with the result couldn't believe it! I was going to cash out all but held by the bonus terms i withdrew £756 and placed some further bets with some of the remainder balance in order to achieve the bonus if possible.
The following day i placed some bets in the morning then checked to see if i could find progress of my withdrawle it showed that it was still available to reverse meaning not yet processed which they do in hope you revers and give back to them.
I emailed them asking them to process if possible quicker as i wasnt going to be reversing as my account was overdrawn and i wouuld like to avoid any charges.
I then went for a cycle with neighbour all afternoon came back at 15;00 couldnt login and so i called them they then told me that they responded to my email and the response was closure of my account the woman i spoke with was named 'Stephanie' she seemed to feed off my frustration she was very cold, abrupt unsympathetic she enjoyed telling me that my account had been closed as i had previously requested a self-exclsuion bearing in mind i verified account upon opening they had took up until i won and withdrew money and emailed them to decide they will cancel my account.
My heart sank as during my cycle i had already prempted paying some debt off with the winnings, and the more i tried to reason with her the more she would cut me off, i tried to speak with supervisor manager anyone but her however she refused i called back numerous times she answered every call and said everytime i call it will be her, i asked if that would be everyday of the week and she didn't respond.
I then asked when the self-exclusion was requested as i had no relocolection of this.... turned out was 2011, and as per there terms and conditions you can self0-exclude minimum 6 months to maximum 5 years so my self exclsuion request had expired, THHIS BEING 2017.
I have sent all the details as a complaint to IBAS in hope they will make things right, i sincerely ask anyone who has experienced similar issues with sportingbet to come forward as they shouldn't be getting away with it, put your complaints forward to IBAS so we can be heard.
I also noticed other complaints against Stephanie and i totally get where your all coming from. I hope to find other forums to post my feedback and
I will update resolution through IBAS.
Hope this helps anyone thinking to use this online betting site to think twice!
Thanks for having the patience to read through this complaint.

SB (previously Sporting Odds) used to be my favourite online bookie. I recently placed each way singles on two horses 5-1 and 14-1 along with an each way double. They both finished 2nd. However they returned at 7-1 and 33-1 respectively, therefore just like the other bookmakers I place bets with, I fully expected Best Odds Guaranteed to enhance my returns. I was horrified to see I was only paid out at the original odds. It is already difficult to try and win, but when you do, SB cannot even offer like for like. I closed my account and will now stick to placing bets with 'fair' bookmakers who wish to look after their clients.