Late delivery but good product Phone line dead and emails returned not delivered Please sort out SportsGB
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Lisez les avis des autres
Great prices, easy to use web site, and good communication from them with a promised delivery time. However I feel they need to review their carrier as the carrier told me a totally different deliver... Voir plus
L'entreprise a répondu
ordered trainers, took weeks to arrive but they need to be exchanged, followed the link in the order confirmation but no instructions to follow from there as suggested, just the sales website......ema... Voir plus
Exceptional service from SportsGB! When my main item was out of stock, they quickly processed a refund while still honoring free delivery for my smaller purchase. The package arrived the next day with... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We are SportsGB - dedicated to supporting you in your chosen passion, whether that is Cycling, Running, Swimming, Fitness, or a myriad of Team Sports. With top-notch customer service and most orders dispatched the day they are placed, Your Play is Our Passion!
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295 avis
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A répondu à 10 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Réponse de SportsGB
Good Morning. Thank you for the feedback and great review, we are delighted that you are happy with the service.
Kind regards Sportsgb
Immediate response to my email and my…
Immediate response to my email and my problem was sorted straight away.
9 juin 2025
Avis spontané
Réponse de SportsGB
Good Morning. Thank you for the feedback and great review, we are delighted that you are happy with the service.
Kind regards Sportsgb
Navy Regatta Jacket
I got the jacket I wanted at a really great discounted price, even with P & P it was still a lot cheaper than other websites were advertising it.
6 juin 2025
Avis spontané
Réponse de SportsGB
Good Afternoon. Thank you for the feedback and great review, we are delighted that you are happy with the service.
Kind regards Sportsgb
Réponse de SportsGB
Good Afternoon. Thank you for the feedback and great review, we are delighted that you are happy with the service.
Kind regards Sportsgb
good comms and very good price fast…
good comms and very good price fast delivery
25 mai 2025
Avis spontané
Réponse de SportsGB
Good Afternoon. Thank you for the feedback and great review, we are delighted that you are happy with the service.
Kind regards Sportsgb
Absolute joke of a site, avoid at all costs!
Very poor. Will never use again. 20 days it took for my item to arrive. Only advised me that the item was out of stock (despite available to order for me on the website) 6 days after I placed my order. Refused to let me have an alternative item in the same price category. 20 days sat with my money without any shame, or apology what so ever. Customer service piss poor. Absolute joke of a site, do not use. You have been warned
9 mai 2025
Avis spontané
Réponse de SportsGB
Thank you so much for sharing your feedback and review with us. We sincerely apologise for the delay in dispatching your item. We understand how frustrating it can be to wait longer than expected, and we truly appreciate your patience. We did send an email to inform you that the supplier was temporarily out of stock. Good Afternoon, Thank you for your recent order. I am truly sorry to inform you that the item you ordered is temporarily out of stock, but it is expected to arrive in approximately 2 weeks. Rest assured, your order will be dispatched immediately once the goods arrive. Please accept our heartfelt apologies for this delay. We are committed to keeping our customers updated on the progress of their orders. If you had requested to cancel the order, we would have promptly taken care of that for you. Kind regards Sportsgb
Great company to deal with for quality products at great prices.
Refreshing to deal with a company that is slick in it's operation, competitive on pricing offering first class service with an environmental twist.
Would recommend any cyclist looking for a good deal on quality products to give this company a go.
Will definitely being using them again in the future.
23 mai 2025
Avis spontané
Réponse de SportsGB
Good Morning. Thank you for the feedback and great review, we are delighted that you are happy with the service.
Kind regards Sportsgb
Great Company
My daughter wanted a particular bag and SportsGB were so much cheaper than other places I had looked at.
They kept me well informed, and delivery was super quick.
I would highly recommend them, and will definitely be back.
Thank you 👍
15 mai 2025
Avis spontané
Réponse de SportsGB
Good Morning. Thank you for the feedback and great review, we are delighted that you are happy with the service.
Kind regards Sportsgb
delivery seemed a bit slow compared to…
delivery seemed a bit slow compared to similar
24 mai 2025
Avis spontané
Réponse de SportsGB
Good morning. Thank you so much for taking the time to share your review and feedback with us. We truly understand how important it is for you to receive your items promptly. Some of our products do have an extended lead time, which we clearly display underneath the products on our website. This is because we source these items from our suppliers, allowing us to offer a wide range of over seventy thousand products and deliver great value to our customers. We sincerely apologise for any inconvenience this may have caused. Please share your order number with us, and we will gladly look into the delivery time frames for you. kind regards Sportsgb
Great price and fast delivery
Great price and fast delivery - can't ask for more !
20 mai 2025
Avis spontané
Réponse de SportsGB
Good Morning. Thank you for the feedback and great review, we are delighted that you are happy with the service.
Kind regards Sportsgb
Great + efficient customer service
Great + efficient customer service, refunded me the difference in price for helmet change instantly (change due to stock limitations). Can’t wait to send it cheers guys !
16 mai 2025
Avis spontané
Réponse de SportsGB
Good Morning. Thank you for the feedback and great review, we are delighted that you are happy with the service.
Kind regards Sportsgb
items arrived very promptly
I was sceptical based on the fact both items I bought needed to be ordered in but it took less than a week and items arrived very promptly and at the cost and items on offer it can't be beaten. very happy!
21 mai 2025
Avis spontané
Réponse de SportsGB
Good Morning. Thank you for the feedback and great review, we are delighted that you are happy with the service.
Kind regards Sportsgb
Product exactly as described
Product exactly as described, delivered promptly.
Good value.
9 mai 2025
Avis spontané
Réponse de SportsGB
Good Afternoon. Thank you for the feedback and great review, we are delighted that you are happy with the service.
Kind regards Sportsgb
Very good price,with a fast…
Very good price,with a fast service,more than happy
7 mai 2025
Avis spontané
Réponse de SportsGB
Good Afternoon. Thank you for the feedback and great review, we are delighted that you are happy with the service.
Kind regards Sportsgb
Good service and a quick turnaround.
8 mai 2025
Avis spontané
Réponse de SportsGB
Good Afternoon. Thank you for the feedback and great review, we are delighted that you are happy with the service.
Kind regards Sportsgb
Excellent service.
8 mai 2025
Avis spontané
Réponse de SportsGB
Good Afternoon. Thank you for the feedback and great review, we are delighted that you are happy with the service.
Kind regards Sportsgb
Réponse de SportsGB
Good Afternoon. Thank you for the feedback and great review, we are delighted that you are happy with the service.
Kind regards Sportsgb
Great hiking leggings at a great price
Great hiking leggings at a great price. I liked them so much I ordered a second pair but in a different colour.
Delivery could be a bit quicker, but they did arrive in the time stated.
10 mai 2025
Avis spontané
Réponse de SportsGB
Good Afternoon. Thank you for the feedback and great review, we are delighted that you are happy with the service.
Kind regards Sportsgb
Simply ordered the item at the cheapest…
Simply ordered the item at the cheapest cost I could find online and it arrived quickly.
5 mai 2025
Avis spontané
Réponse de SportsGB
Good Afternoon. Thank you for the feedback and great review, we are delighted that you are happy with the service.
Kind regards Sportsgb
They lie about the delivery times
They lie about the delivery times. This is especially frustrating for me because I need to find an alternative close to my cycling holidays. So I have to spend a day running around London to find cycling shoes that fit me.
6 mai 2025
Avis spontané
Réponse de SportsGB
Good afternoon. Thank you for your feedback and review. We display the lead times of products beneath them on the website when they are available for order. Additionally, we include the lead times in our confirmation email. Kindly provide your order number so that we can offer a detailed response or address any issues that may have caused the delay, thereby enhancing our services. Kind regards Outdoorgb.
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