Spreadshirt UK Avis 

10 989
TrustScore 4.5 sur 5

4,3

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Lisez les avis des autres

Noté 4 sur 5 étoiles

The quality of shirt and print are amazing . The only fault I have is when I made the order gor two shirts one had the same backprint as the other and I didn't realise until the order went through. It... Voir plus

Noté 4 sur 5 étoiles

Delivery was as stated, rubbery type printing was very good on one of there designes that we chose. Would have been 5 stars if the actual T shirt was of better quality slightly thin but overall very... Voir plus

Noté 5 sur 5 étoiles

Have used Spreadshirt a few times before, usually to make custom print shirts. The design tools have continued to improve, and the range of tops have done the same. Yeh, prices never come down of c... Voir plus

Noté 4 sur 5 étoiles

Great products. Unfortunately i wasn't able to embroider the shirts because the font is too small. I would like to have a more forthcoming service to have the spreadshirt team format the file so it wo... Voir plus

À propos de l'entreprise

  1. Magasin de vêtements imprimés

Écrit par l'entreprise

Quickly and easily create a customized product that includes personal text, photos, or designs.

Your One-Stop-Shop for Customized Products

Écrit par l'entreprise

Your products, your way
Over 15 years of experience makes Spreadshirt an industry leader in custom gear. Choose from over 500,000 designs, and capitalize on up to 70% savings. There’s even a 30-day return policy. Best of all, you have 100% creative control, allowing you to design your picture-perfect gear.

Satisfaction Guaranteed

Shirt doesn’t fit? Send it back within 30 days!

Exchange your product within 30 days of the order date without any hassle. Regardless of the reason, we’ll offer to exchange the item or provide you with a credit for your next order. Refunding the purchase price is also possible as long as you didn’t personalise the product yourself. To initiate a return, simply reach out to our helpful and knowledgeable Service Team.

Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

11 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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Comment cette entreprise utilise Trustpilot

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4,3

Tous les avis

(10 989)

135 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

I really love this concept

I really love this concept! I like graphic T-Shirts, but found it so difficult to find affordable ones with designs I like. I don’t want to walk around with one saying “Balenciaga”, certainly don’t want to pay a fortune for it! Spreadshirt uses excellent quality fabric, and you can find anything you want on your T-Shirt, even design your own. It has caused an entirely new problem for me - I now have too many, and still feel there is perhaps a fabulous motive I haven’t got yet!

29 avril 2026
Noté 5 sur 5 étoiles

Brilliant service

Brilliant service! The T-shirts were decent quality and the printing was really clear. I’ll definitely use them again. My only suggestion would be that the T-shirts are wrapped in cellophane as they’re easier to give as a gift. Thank you very much!

24 avril 2026
Noté 1 sur 5 étoiles

They put the wrong address

They put the wrong address, never got the package, emailed them twice about it, never got an answer nor a refund. Big scam

21 avril 2026
Logo de Spreadshirt UK

Réponse de Spreadshirt UK

Hi Daphne, thank you for your feedback.

I'm sorry to hear about the issues with your delivery. 

We have responded to your email - we received only one email from you. Please provide your reply so we can proceed. Thank you very much.

Best regards,
Nina from Spreadshirt

Noté 1 sur 5 étoiles

Very disappointing experience and…

Very disappointing experience and customer service.

I placed an order and reported issues on 05/03/2026. I followed up again on 25/03/2026 and also contacted customer service by phone on 26/03/2026, where I was told to send another email.

As of 21/04/2026, I have still received absolutely no response.

The problems with the order:

Three hoodies were incorrectly printed (back logo placed far too low compared to the confirmed design)
A pair of slippers tore within less than a month of normal use

I have spent €1,797.76 on this website this year, so being completely ignored as a customer is extremely disappointing.

At this point, it’s not even about the mistake anymore—it’s about the complete lack of communication.

I’m still hoping for a proper resolution, but I would strongly advise caution when ordering here based on my experience.

21 avril 2026
Avis spontané
Logo de Spreadshirt UK

Réponse de Spreadshirt UK

Hello Dennis, thank you for your feedback.

We are very sorry to hear about your dissatisfaction with both the order and the customer service. However, we would like to note that we have responded to your email. Unfortunately, we were not able to locate any other previous messages from you in our system - only a record of the phone call.

We fully understand your frustration and sincerely apologize for the misunderstanding and the lack of clear communication. Thank you for bringing this to our attention. 

My colleagues will handle your complaint as carefully as possible and will offer you the best available solutions.

If you have any further questions, please feel free to reply to the email.

Kind regards,
Nina from Spreadshirt

Noté 1 sur 5 étoiles

Avoid like the plague - loads of better companies out there

This company used to be great - hence all the (historic) good reviews. Absolutely terrible now - hence all the (recent) terrible reviews. Still waiting for my tshirt weeks later - it’s apparently been sent from Germany which is absolutely not made clear when you order it from the UK. Attempted to complain and get a refund but the form on their website doesn’t work. At this point I can only conclude it’s pretty much a scam. Avoid them like the plague. I assume there will be some kind of nonsense response here but my money has pretty much been stolen and they couldn’t care less. Enjoy the £20 you absolute crooks.

4 avril 2026
Avis spontané
Logo de Spreadshirt UK

Réponse de Spreadshirt UK

Hi, thank you for your feedback.

We’re really sorry to hear that your order has not arrived. We completely understand how frustrating this must be.

As requested, we will issue a full refund for your order.

If you have any further questions or need any additional assistance, please don’t hesitate to reach out.

Best regards,
Nina from Spreadshirt

Noté 1 sur 5 étoiles

Completely useless website was unable…

Completely useless website was unable to order can not share basket Evan logged in and phoned to get advice and continued to not allow us to purchase Evan after trying 8 times with multiple ways I was still in able to purchase the product unfortunately I think there is a really problem with the website currently it continues to come up black or simply say it does not ship to this address Evan knows have tried multiple addresses both in and out of cities

19 avril 2026
Avis spontané
Logo de Spreadshirt UK

Réponse de Spreadshirt UK

Hi, thank you for your feedback, and we’re really sorry to hear about the issues you experienced with our website.

We understand how frustrating this must have been, especially after multiple attempts to place your order.

Unfortunately, we don’t have your contact details, so we’re unable to reach out to you directly to assist further.
Please feel free to contact us at service@spreadshirt.net, and our team will be happy to help you resolve this issue and complete your order.

Best regards,
Nina from Spreadshirt

Noté 1 sur 5 étoiles

Ordered on the 31st March…delivery…

Ordered on the 31st March…delivery should be between 8-10th April….item still not in the uk…it’s now the 13th April

13 avril 2026
Logo de Spreadshirt UK

Réponse de Spreadshirt UK

Hi Dee, thank you for your feedback.

We apologize for the delay in the arrival of your order.

I have sent you an email with the tracking information; you can see it is still in transit.

Please accept our apologies for the delay, and feel free to contact us anytime if you have any questions.

Best regards,
Nina from Spreadshirt

Noté 3 sur 5 étoiles

Order still not arrived

Order still not arrived, apparently no way of tracking order after it leaves Austria.

11 avril 2026
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Réponse de Spreadshirt UK

Hello Mr Reeves, thank you for your feedback. 

I'm sorry to hear that your parcel hasn’t arrived yet.

According to the tracking information, it is currently being processed by customs.

I’ve sent you a link so you can check the tracking details yourself.

I hope it will arrive soon - please let me know if it doesn’t.

For further questions, please don't hesitate to contact us again.

Best regards,
Nina from Spreadshirt

Noté 1 sur 5 étoiles
Logo de Spreadshirt UK

Réponse de Spreadshirt UK

Hello G., thank you for your feedback.

I'm sorry to hear that your orders have not arrived.

I have just sent you two emails regarding the delivery, including tracking links.
Could you please check them and respond if you need any further assistance?

We are looking forward to hearing back from you.

Kind regards,
Nina from Spreadshirt

Noté 1 sur 5 étoiles

customer service

Reached out to them with a few issues with putting designs on their badges and the recurring issue of the design being put on perfectly and then when you save it they automatically move the design to the the left.

The response i got from their customer support was awful regarding this, the first person didn't bother to answer my 2 queries and just told me she had no clue what i was going on about and then the second person essentially told me a bog standard answer which did not help one bit.

Makes a customer feel fobbed off like they do not care about customers at all, after working in customer service for 10 years their is a lot to improve on

30 mars 2026
Avis spontané
Logo de Spreadshirt UK

Réponse de Spreadshirt UK

Dear Mark,

Thank you for taking the time to write to us!

I am very sorry to hear that the service you received through customer support did not help with the difficulties you were experiencing.

We will get in touch with our external department to explore ways to improve this type of issue and deliver a complete and satisfactory service. Since we receive many emails every day, it would be helpful if you could include your store number in your email. This will allow us to quickly identify that the issue concerns your online store.

We apologize for the inconvenience.

Kind regards,

Lyra -Spreadshirt

Noté 1 sur 5 étoiles

Not received

Ordered 19th March. No sign of it.

30 mars 2026
Logo de Spreadshirt UK

Réponse de Spreadshirt UK

Hello,

Thank you for your message.

I am sorry to hear that your delivery is taking longer than expected. I have sent you an email with the tracking link for your order. Could you please check your inbox?

Our customer service remains at your disposal for any questions regarding the delivery of your order. We are here to help! 

Kind regards,
Claire from Spreadshirt

Noté 2 sur 5 étoiles

Poor Print quality

Poor Print quality.
Nice design tool, shame the t-shirts aren't better.
Poor colour opacity on their digital prints.

Stay off the black ink on white (+black ink on other shirt colours) printing.
other reviews say the same... however my black tshirt is great....
customer service still terrible.

26 mars 2026
Avis spontané
Logo de Spreadshirt UK

Réponse de Spreadshirt UK

Dear Michael,

Thank you for your review.

I sincerely apologize once again for the disappointment you experienced with your purchase on our website. We have reached out to you via email to discuss a possible solution, such as a replacement shipment or a refund. Could you please check your email at your earliest convenience so that we may promptly resolve this matter to your satisfaction?

We are here to assist you and remain available should you require any further assistance.

Kind Regards, 
Claire from Spreadshirt

Noté 1 sur 5 étoiles

AVOID - POOR COMS - POOR SUPPORT

Not at all impressed with this company.

While creating a bespoke printed hoodie, I uploaded an image of the Union Jack flag. On my laptop, the image file displayed as a full rectangle (the correct flag shape). However, after placing the order and reviewing the confirmation, I noticed the preview on the website showed the corners of the image cut off — the blue sections behind the red lines had been trimmed on all four corners.

I immediately emailed the company requesting that the order be placed on hold with a clear “DO NOT SHIP” instruction. You can imagine my frustration when I received a shipping notification the following morning anyway.

Customer service has now told me there is nothing they can do until the garment arrives. This means I have to wait around two weeks for the incorrect item to be delivered, and then — if they agree to replace it — potentially wait another two weeks for a replacement.

Appalling customer service and completely unreasonable policies when it comes to resolving issues.

I will be raising a credit card dispute.

AVOID. AVOID. AVOID.

4 mars 2026
Avis spontané
Logo de Spreadshirt UK

Réponse de Spreadshirt UK

Dear customer,

Thank you for your feedback!

I apologize that your order was not promptly placed on hold as you requested.

In the mass of orders, singular items can not be found during their time in our production hall. This is the only way to guarantee our speedy delivery times.

Kindly wait for the order to arrive so we can verify the outcome. We have never stated that a reprint or refund is not possible.

Please remain patient and do not hesitate to email us. The number you provided does not correspond to an order with us. You may also reach out to us at service@spreadshirt.net  if you prefer.

Best regards,

Lyra-Spreadshirt

Noté 5 sur 5 étoiles

excellent customer service

the sweatshirt i ordered was too small, so i accepted a voucher instead of exchange or refund, a voucher that is valid for five years.
that's what i call excellent customer service

17 février 2026
Avis spontané

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