I have now had four sessions with Mary and can honestly say that she has been wonderful. Talking things through with Mary has helped so much. Mary is very perceptive too and has a very clear way of e... Voir plus
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Having stopped smoking by weight ballooned. So worked with Katy a Nutritionist to help me understand my eating habits more than just put myself onto a diet adding more pressure to myself. Katy is br... Voir plus
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A while before the online appointment you'll get reminders. Then dead on time you'll get the call. Spent enough time.e explaining. In fact it was a more n personal experience than my own Dr's. Excel... Voir plus
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I had my mental health consultation then received no follow up whatsoever. I didn't get an email or any kind of contact to let me know the next steps so I was left confused and quite let down to be ho... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Square Health was founded by the team behind the Doctors Chambers group of companies, and was set up to provide holistic medical, technological and claims-related solutions for insurers. The business is the result of over 20 years of experience within the healthcare sector. Our founders are doctors who also have a deep understanding of the complex requirements of the insurance industry. We have an established infrastructure; access to over 5,000 medical specialists across the UK, 200 staff spread across two UK offices and a software development team of over 100. Expanding on the clinical heritage of the group, Square Health offers an extensive range of medical services, including but not limited to: medical screening, 2nd opinion services, health MOTs, appointment booking services, virtual and face-to-face GP consultations, specialist referrals, physiotherapy sessions, counselling and dietician appointments— all of which can be arranged in short timescales and are supported via our bespoke cutting edge technology and software solutions.
Coordonnées de contact
Crown House, William Street, SL4 1AT, Windsor, Royaume-Uni
- 0330 822 1776
- https://www.squarehealth.com/contact
- www.squarehealth.com
4,3
Excellent
345 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
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Great service
Great service. Even with it being the weekend. Got an evening appointment and a referral letter ready to contact the specialists on Monday. Thank you
27 juin 2026
Avis spontané
Réponse de Square Health
Hi Sarah,
We really appreciate you sharing your experience with our digital GP service as your first Trustpilot review.
It’s good to know that you were able to secure an evening appointment over the weekend and receive the referral letter in time to contact the specialist team on Monday. Having that next step ready can make a real difference when you’re trying to move your care forward without losing time.
We’re pleased the service was there when you needed it.
Kind regards,
Square Health Team
This was very positive
This was very positive, made this appointment when I couldn’t get one soon enough with my own GP. I had a text reminder, I had space to fully explain my symptoms and provide photos, I had a reminder before the appointment and a very useful video consultation with an actual doctor.
27 juin 2026
Avis spontané
Réponse de Square Health
Hi Paul,
We really appreciate you sharing such a detailed account of your experience.
It’s good to know the service gave you a timely option when an appointment with your usual GP wasn’t available soon enough. Being able to provide information and photographs beforehand, along with receiving reminders ahead of the consultation, can help the doctor make better use of the appointment time.
We’re also pleased that the video consultation gave you enough space to talk through your symptoms properly and receive useful medical guidance from a GP.
Kind regards,
Square Health Team
Professional & empathetic
Wanted to get a second opinion on a wooden splint that was stuck behind my hand nail. Doctor was very attentive, offered great advice and also helped me get access to the right resources to resolve my issue.
They took time to listen to my concerns & the issue at hand and were also very reassuring and offered me great advice on how I could resolve
Great service and was there to be utilised, when I needed it
21 juin 2026
Avis spontané
Réponse de Square Health
HI Jaskarn,
We appreciate you taking the time to share such detailed feedback about your consultation.
It’s reassuring to know that the doctor carefully considered the wooden splinter beneath your fingernail, gave you clear guidance and pointed you towards the appropriate support to have it dealt with safely.
We’re also pleased that you felt able to explain your concerns fully and that the advice helped put your mind at ease. Being able to access that support at the point you needed it is exactly what the service is there for.
Kind regards,
Square Health Team
Réponse de Square Health
Hi Yusuf,
We’re grateful that you took the time to share your feedback.
It’s good to know that arranging the appointment felt straightforward and that the consultation gave you useful guidance to take away. Clear, practical advice can make a real difference when you’re looking for support with a health concern.
Kind regards,
Square Health Team
Really quick appointment with GP
Really quick appointment with GP. Needed a referral, GP was great and got my referral within 5 minutes of the consultation
3 juillet 2026
Avis spontané
Réponse de Square Health
Hi Yasmin,
We appreciate you sharing your experience of using the digital GP service.
It’s good to know that you were able to speak with a doctor without a long wait and that the consultation led to the referral you needed. Receiving it within minutes meant you could move on to the next stage of care without unnecessary delay.
We’re pleased the process worked so efficiently for you.
Kind regards,
Square Health Team
Every one is so helpful and kind and…
Every one is so helpful and kind and understanding and help.you all the way through your appointments
3 juillet 2026
Avis spontané
Réponse de Square Health
Good afternoon,
We really appreciate you taking the time to share your experience with us.
It’s reassuring to know that the team made you feel supported throughout your appointments and helped guide you through each stage of the process. Feeling listened to and well looked after can make a real difference when accessing healthcare, so we’re pleased that came across consistently.
Kind regards,
Square Health Team
I was impressed by the ease of the whole process.
The website was straight forward to use. The availability of an appointment was extremely fast. The Doctor I was connected with was both thorough and yet patient waiting for my answers. Understood my concerns and delivered the referral we agreed upon by email immediately after the consultation. I was impressed by the ease of the whole process.
18 juin 2026
Avis spontané
Réponse de Square Health
Hi William,
We’re grateful that you took the time to share such detailed feedback about your experience.
It’s good to know that navigating the website and securing an appointment both felt uncomplicated, particularly when you were looking to speak with a doctor promptly.
We’re also pleased the GP gave you the time to answer fully, explored your concerns carefully and agreed a clear way forward with you. Receiving the referral by email immediately afterwards meant you could take the next step without any unnecessary hold-up.
We appreciate your comments and are glad the whole process worked so well for you.
Kind regards,
Square Health Team
It was easy to arrange and there was…
It was easy to arrange and there was not a long wait for the appointment.
Doctor was very friendly and not rushed, enabled a video link to better judge the problem.
Explained fully his reasoning and made a referral to a specialist
5 juin 2026
Avis spontané
Réponse de Square Health
Hi John,
We appreciate you taking the time to share such detailed feedback about your appointment.
It’s encouraging to know that arranging the consultation was straightforward and that you were able to speak with a doctor without a lengthy wait. We’re also pleased the doctor gave you enough time to explain the concern properly and used the video connection to gain a clearer understanding of the issue.
It’s good to hear that the clinical reasoning was explained clearly and that the appointment resulted in a referral to the appropriate specialist.
Kind regards,
Square Health Team
Fantastic prompt service both wirh…
Fantastic prompt service both wirh doctor, prompt refferal and sorted. Amazing
22 juin 2026
Avis spontané
Réponse de Square Health
Hi Kirsty,
We’re grateful that you took the time to share your experience.
It’s good to know that you were able to speak with a doctor promptly and that the referral was arranged without unnecessary delay. Having a clear outcome and knowing what happens next can make a real difference when you’re seeking medical support.
We’re pleased the service helped resolve things quickly for you.
Kind regards,
Square Health Team
Great service
I used this service when I needed help for my son. I found it very helpful and I would highly recommend it.
3 juin 2026
Avis spontané
Réponse de Square Health
Hi Jack,
We really appreciate you sharing your experience of using the service for your son.
It’s reassuring to know that you were able to access the guidance you needed at the right time and that the support provided felt useful for your family.
Thank you for your recommendation. It means a great deal to know you’d feel confident suggesting the service to others.
Kind regards,
Square Health Team
The entire consultation was…
The entire consultation was surprisingly brief, generic, and rather superficial. I was not satisfied with it at all. Apart from being asked a few questions and receiving a printable PDF practice worksheet, that was essentially all it consisted of. Overall, my opinion of the consultation is below average, and I found it quite disappointing.
10 juin 2026
Avis spontané
Réponse de Square Health
Dear Mr Jones,
Thank you for your review.
We're sorry to hear that the appointment didn't meet your expectations. Without knowing the service you used and the reason for the appointment, it's difficult to provide any additional context or guidance, however, we'd be more than happy to discuss this with you in more detail if you'd like us to.
Feel free to contact us on 0330 822 1776 or via the email address on the app.
Kind regards,
Square Health Team
Réponse de Square Health
Hi Andrew,
We’re grateful that you took the time to share your feedback.
It’s good to know that the service gave you useful support and felt like a worthwhile way to access medical guidance when you needed it.
We really appreciate your comments.
Kind regards,
Square Health Team
Happy with this service
Easy to book an appointment and Dr Iman Salehi was polite, listened and gave great recommendations. Seems like a good alternative to going to a private gp.
3 juin 2026
Avis spontané
Réponse de Square Health
Good afternoon,
We appreciate you taking the time to share your experience of the service.
It’s encouraging to know that arranging the appointment felt straightforward and that Dr Salehi gave you the time to explain your concerns before offering clear, practical guidance.
We’re also pleased the digital GP service felt like a convenient option alongside visiting a private practice in person.
Kind regards,
Square Health Team
I needed to see a GP and I couldn’t get…
I needed to see a GP and I couldn’t get past the receptionist at my own GP. I took the referral letter down to surgery and fortunately got them to act on it. The private GP identified what was needed and I was quickly sent to a specialist
23 juin 2026
Avis spontané
Réponse de Square Health
Hi Daniel,
We appreciate you taking the time to share how the digital GP service helped you move things forward.
It’s good to know that the doctor recognised what was needed, prepared the referral letter, and gave you a clear route to the specialist support required. We understand how frustrating it can feel when you’re struggling to access the next stage of care, so we’re pleased the consultation helped create that opportunity.
We’re glad the referral was acted on promptly and that you were able to see the appropriate specialist without further delay.
Kind regards,
Square Health Team
The appointment was very well organised…
The appointment was very well organised and quite helpful. The doctor gave me a detailed explanation that has really helped improve my condition. I applaud the service 👏
21 juin 2026
Avis spontané
Réponse de Square Health
Hi Augustina,
We’re grateful that you took the time to share your experience with us.
It’s good to know that the appointment ran smoothly and that the doctor took the time to explain your condition and the recommended next steps in enough detail to make a meaningful difference.
We’re especially pleased to hear that the advice you received has helped you feel better and move forward with greater confidence.
Kind regards,
Square Health Team
Excellent treat by the digital GP
Excellent treat by the digital GP. Prescription came through very quick and was easy to deal with.
23 juin 2026
Avis spontané
Réponse de Square Health
Hi Bea,
We appreciate you sharing your feedback about the digital GP service.
It’s good to know that the consultation gave you the support you needed and that your prescription was issued promptly afterwards. We also understand how important it is for the next steps to feel clear and straightforward, particularly when treatment is required.
We’re pleased the overall process worked well for you.
Kind regards,
Square Health Team
Mental Health Service
I used the mental health service to see a therapist ( Chris Haylock ) the session was much more helpful and fulfilling than i had initially expected especially with it being a 30 min session. i’m very glad i reached out and i will definitely use the services again.
25 juin 2026
Avis spontané
Réponse de Square Health
Hi Ellie,
We really appreciate you sharing your experience of using the mental health service.
It’s encouraging to know that your session with Chris gave you more value than you’d anticipated, particularly within the 30-minute appointment. Taking that first step to speak with someone isn’t always easy, so we’re pleased the conversation left you feeling that reaching out had been worthwhile.
It’s also good to hear that you’d feel confident using the service again in the future.
Kind regards,
Square Health Team
Very experienced doctor who dealt with…
Very experienced doctor who dealt with my condition diagnosis in a very polite and professional manner.
20 juin 2026
Avis spontané
Réponse de Square Health
Hi Michael,
We appreciate you taking the time to leave your feedback.
It’s good to know that the doctor drew on their clinical knowledge to assess your condition and explain the diagnosis in a clear, respectful way. Feeling confident in both the advice given and the manner in which it’s delivered can make a real difference during a consultation.
Kind regards,
Square Health Team
Great experience with online GP
Great experience with online GP. She actually listened! Referred me on sraight away ( as per NHS and NICE guidelines). Great experience all round.
5 juin 2026
Avis spontané
Réponse de Square Health
Hi Kirstie,
Thank you for your review.
It’s reassuring to know that the online GP gave you the time to explain your concerns properly and made you feel heard throughout the appointment.
We’re also pleased that she was able to assess the situation and arrange the referral promptly, giving you a clear next step without unnecessary delay.
We really appreciate you sharing how well the whole process worked for you.
Kind regards,
Square Health Team
Excellent personal service
Excellent personal service and very easy to use web site. Would highly recommend
22 juin 2026
Avis spontané
Réponse de Square Health
Hi Hazie,
Your comments about both the website and the support you received are really appreciated.
It’s good to know that the online process felt straightforward and that the service itself still had a personal, attentive feel. That combination is exactly what we want members to experience when accessing healthcare remotely.
We’re grateful for your recommendation.
Kind regards,
Square Health Team
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