Once we had got round the Internet issues the appointment went really well The ENP said she would refer me to a consultant who I am seeing next week! My dr surgery said 6 weeks wait before they c... Voir plus
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Dreadful company. They obtained my very personal data under false pretence then used it in a way that caused me great distress. They have refused to remove the data while they do an investigation whic... Voir plus
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Excellent service. Easy to use and managed to speak to a Doctor within the hour. Normally they use zoom so you can see each other. My camera wasn't working properly but I managed to send photos and h... Voir plus
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I used this service in desperation as my own GP practice wouldn’t give me an appointment to discuss an ongoing case. The Doctor Care system was easy to navigate and punctual. The Doctor was so profess... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
At Doctor Care Anywhere, we make it easy for you to book a same day appointment with our qualified GPs, 365 days a year, via a high-quality video on your browser, our app, or by telephone.
Coordonnées de contact
19-21 Great Portland Street, W1W 8QB, London, Royaume-Uni
- 0330 088 4980
- contactus@doctorcareanywhere.com
- doctorcareanywhere.com
4,3
Excellent
1 k avis
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Dreadful company
Dreadful company. They obtained my very personal data under false pretence then used it in a way that caused me great distress. They have refused to remove the data while they do an investigation which might take up to 42 business days. They do not comply with Caldicott Principles on data use and show no sense of care that their actions are causing harm.
1 mai 2026
Avis spontané
Réponse de Doctor Care Anywhere
Hi Louise,
We are very sorry to hear about your experience and the distress this situation has caused you. We take concerns regarding the handling of personal data extremely seriously and appreciate you bringing this matter to our attention.
Please be assured that your complaint is currently being investigated thoroughly in line with our internal procedures and data protection obligations. While investigations of this nature can take time to ensure all relevant information is carefully reviewed, we understand the importance and sensitivity of the concerns you have raised.
We recognise the impact this has had on you and are committed to providing a full response once the investigation has been completed. In the meantime, we thank you for your patience and understanding.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Very poor service
Very poor service. In my experience clinicians cancel already booked appointments or don't show up and send emails saying that they were there and accuse the patient of being a no show. Avoid.
Update on 05/05/26: In addition to getting an email saying I was a no show when I had been logged on to the app and waiting for nearly 15 mins then email also said that the consultant has tried to phone me. I had no missed call, no voice mail so I think this was just a standard message that they send when the consultant does not show up.
2 mai 2026
Avis spontané
Réponse de Doctor Care Anywhere
Hi Stephen,
Thank you for taking the time to leave your review. We are sorry to hear about your experience whilst using Doctor Care Anywhere. Your feedback is valuable in ensuring we provide a high standard of care to all patients and enable us to identify areas of improvement.
We have sent you a request for further information to ensure your feedback can be investigated. Please can you reply within 3 days with this information. If you need to discuss your concerns urgently, please contact our Patient Experience team on 0330 088 4980.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Brilliant Service
The GP I spoke to was kind, caring, and considerate. She listened carefully to what I had to say, took an interest in my concerns, and made the onward referral on promptly.
6 avril 2026
Avis spontané
Réponse de Doctor Care Anywhere
Hi Jane,
Thank you for taking the time to share your experience. We’re really pleased to hear that the clinician made you feel listened to and supported, and that your concerns were taken seriously. Providing compassionate, attentive care and ensuring timely referrals are both very important to us, so it’s great to know this came across in your appointment. We’ll be sure to pass your kind feedback on to the team.
Early Resolution Team
Doctor Care Anywhere
Réponse de Doctor Care Anywhere
Hi Alexandra,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Fabulous
An absolutely fabulous service! It’s truly amazing how quickly you can speak to a doctor. Thank you
27 avril 2026
Avis spontané
Réponse de Doctor Care Anywhere
Thank you for your kind feedback, Nadeem.
We’re pleased to hear you were able to speak to a clinician quickly and had a positive experience. Your comments are greatly appreciated.
If you need any further assistance, please feel free to reach out.
Best regards,
Early Resolution Team
Doctor Care Anywhere
Réponse de Doctor Care Anywhere
Dear Mark,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
After gettingnowhere to see annhs GP I…
After gettingnowhere to see annhs GP I contacted Dr Care Anywhere. Fast appointment. Lovely doctor - brilliant service
20 avril 2026
Avis spontané
Réponse de Doctor Care Anywhere
Dear Glenn,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Brilliant Doctor in every respect
The GP understood fully my symptoms and I was referred to a specialist within days.
20 avril 2026
Avis spontané
Réponse de Doctor Care Anywhere
Dear P,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Got an appointment within 2 hours
Got an appointment within 2 hours, nice doctor, listened well to my symptoms and gave her opinion. All worked very well, would definitely use again
24 avril 2026
Avis spontané
Réponse de Doctor Care Anywhere
Dear Graham,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
The dr was very attentive to my…
The dr was very attentive to my symptoms giving me advice as well as a temporary medication until I could see my local gp
12 avril 2026
Avis spontané
Réponse de Doctor Care Anywhere
Thank you for your feedback, Karen. We’re really pleased the clinician took the time to listen and support you with advice and interim care while you arranged follow-up with your GP. Wishing you all the best with your ongoing care.
Early Resolution Team
Doctor Care Anywhere
Réponse de Doctor Care Anywhere
Thank you for taking the time to share your experience, David. We’re really pleased to hear that you felt listened to and supported by our clinicians—providing attentive, understanding care is something we strive for every day.
Your feedback means a great deal to us, and we’ll be sure to pass your kind comments on to the team. If there’s ever anything more we can do for you, please don’t hesitate to get in touch.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Excellent service
Excellent service. Easy to use and managed to speak to a Doctor within the hour. Normally they use zoom so you can see each other. My camera wasn't working properly but I managed to send photos and had a detailed and thorough consultation. Prescription sent via email within 10 mins.
7 avril 2026
Avis spontané
Réponse de Doctor Care Anywhere
Dear Nicola,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Prompt appointment and referral for knee pain
Phone appointment on same day as I submitted the request. Excellent and pleasant doctor. Recommendation to proceed to physio. First physio session now booked for next week. Brilliant
9 avril 2026
Avis spontané
Réponse de Doctor Care Anywhere
Dear Tamsin,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Quick, helpful and efficient service
Very quick to get an appointment. Saw a doctor via a video link who was able to offer treatment and a way forward.
7 avril 2026
Avis spontané
Réponse de Doctor Care Anywhere
Dear Louise,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Quick efficient service
Quick, efficient service, would definitely recommend. The doctor I saw was professional, knowledgable and Altruistic.
2 avril 2026
Avis spontané
Réponse de Doctor Care Anywhere
Dear Nik,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Excellent customer service
Excellent customer service. Staff are very knowledgeable and answered all my questions in a professional and timely manner.
13 avril 2026
Avis spontané
Réponse de Doctor Care Anywhere
Dear Mark,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
So so much quicker
Once we had got round the Internet issues the appointment went really well
The ENP said she would refer me to a consultant who I am seeing next week!
My dr surgery said 6 weeks wait before they can even offer me an appointment!
Let alone write a referral letter which also took 6 weeks last time!
So so much better with Dr Care anywhere
15 avril 2026
Avis spontané
Réponse de Doctor Care Anywhere
Dear Sheena,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Good interaction to start.
All really easy to book an appointment. This was on a Sunday. Couldn't get facetime but that didn't matter as there was nothing to see. My app was for a very bad back , which happened on holiday and is recurring. I explained everything to the GP and said I only had a few strong painkillers left. Therefore he said the pharmacist would ring within 2 hours, so i could pick some up. Unfortunately no phone call. Phoned my GP up the following morning but he had not prescribed anything. So I had to make another appointment with my GP for a prescription. On line is good, but hesitant if I would ring again on a weekend.
29 mars 2026
Avis spontané
Réponse de Doctor Care Anywhere
Dear Claire,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Réponse de Doctor Care Anywhere
Dear Phil,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
Réponse de Doctor Care Anywhere
Dear Justin,
Thank you for taking the time to leave your review. Your feedback is valuable in ensuring we continue to provide a high standard of care to all patients. We will ensure your feedback is shared with the relevant team.
Kind regards,
Early Resolution Team
Doctor Care Anywhere
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