Just wanted some radiator baglav clips was ordering off newest iPhone but could not get checkout button to work. Spoke to Tracey H who advised me of a workaround which worked perfectly. Tremendous cus... Voir plus
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Lisez les avis des autres
Ordered some Clips for compact side panel and end panel clips to replace old broken ones. These where slightly thinner than the ones I replaced which made them easier to install and holds the panels i... Voir plus
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Everything went smoothly as I hoped. The online ordering was straightforward and the super quick delivery was a bonus. I haven’t had the radiators unpacked as yet, but they are packaged very well a... Voir plus
L'entreprise a répondu
Was happy with the various parts received. Replaced some very old/broken parts. Efficient delivery. Only negative is the one photo on the website. Would have been useful to have seen the reverse too a... Voir plus
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À propos de l'entreprise
- Fournisseur d'équipements de chauffage
- Magasin d'articles de salle de bains
- Fournisseur de matériaux de construction
- Fournisseur de chauffage
- Magasin de rénovation
- Magasin de radiateurs
À propos de Stelrad Ltd
Écrit par l'entreprise
Thank you for leaving a review
With more than 2.5 million radiators delivered last year, Stelrad continues to go from strength to strength offering a unique combination of choice, quality, reliability and availability, with a sector leading 99% delivery within 72 hours service anywhere in the UK and Ireland.
contact us SHOP NOW
Bringing radiator style into UK homes
Écrit par l'entreprise
- Stelrad UK's No.1 Radiator Brand
- Sign up now to receive news and discounts
- Receive up-to-date news about our latest products, discounts, offers and more direct to your inbox, sign up now https://www.stelrad.com/
FREE DELIVERY ON ORDERS OVER £200
Delivery lead time up to 72 hours
FREE DELIVERY ON ORDERS OVER £200, UK MAINLAND ONLY.
Coordonnées de contact
Marriott Road, S64 8BN, Mexborough, Royaume-Uni
- 0800 876 6813
- info@stelrad.com
- www.stelrad.com
4,6
Excellent
4 k avis
A répondu à 98 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
It was easy to order what I wanted
It was easy to order what I wanted. They also delivered in a timely manner and when they said they would..!
6 janvier 2026
Réponse : Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Stacey
The efficiency impressed me
9 janvier 2026
Avis spontané
Réponse : Stelrad Ltd
Thank you for your 4* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Stacey
Réponse : Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Stacey
Efficient delivery very nice design
Good delivery kep updated on time scale. Lifted radiator into home.
Packaged really well. Plumber fitted like the look and design
27 janvier 2026
Réponse : Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Stacey
Cosy home
Great service. Love my new radiator, it’s made my house feel like a home. Cosy.
27 janvier 2026
Réponse : Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Stacey
Excellent service
Excellent service, good tracking information, delivered on time and with care.
27 janvier 2026
Réponse : Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Stacey
Great service and products
6 janvier 2026
Réponse : Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Stacey
Slightly better product than other cheaper ones
Rads can be quite cheap from other sources and there is nothing wrong with them. Stelrad carries a British premium and is worth it if you are able to get a deal as I did with this one. Otherwise…
Quick and easy purchase direct and quick delivery. Excellent
5 janvier 2026
Réponse : Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Stacey
The best radiators
The best radiators. Really good website easy to order and the lowest price . In some cases half the price of elsewhere. Delivered really fast too. Used to buy them from wickes but direct is actually easier and cheaper. Recommended.
26 janvier 2026
Réponse : Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Amy
Réponse : Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Amy
Terrible website
The mobile website is so stressful to use.
There’s a flicking banner that’s always present. It can’t be turned off. It’s extremely off putting.
Also a message us tab that can’t be dismissed. It just obscures your view, how many people actually use that?
Too much going on and very stressful to use. Very poorly designed and more concerned with marketing pressure gimmicks than customer experience.
I like Stelrad but have shopped elsewhere, I just couldn’t stand it.
8 février 2026
Avis spontané
Réponse : Stelrad Ltd
Hello,
Thanks for sharing this feedback, we’re really sorry for the frustration caused by the mobile site. We’re currently reviewing the mobile experience, including the banner and message tab, to make it much easier to use. We appreciate you highlighting this and hope to give you a smoother experience next time.
Kind regards,
Stelrad Marketing Team
Réponse : Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Amy
Excellent service
Excellent service - I initially order wrong radiators. They quickly changed order for me / refunded difference etc. Great radiators too. Thanks!
23 janvier 2026
Réponse : Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Amy
Radiator Good communication re the order and…
Good communication re the order and it’s delivery
21 janvier 2026
Réponse : Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Amy
The radiators arrived swiftly
The radiators arrived swiftly, the delivery guys were great bringing them into the house, very helpful and pleasant.
20 janvier 2026
Réponse : Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Amy
Very good quality easy to install looks very good
Easy to select style and size pleased with price and quality delivered on time with care and well packaged could not be faulted in any way would recommend this company
Ps have purchased this company's radiators before and am always pleased with longterm performance and durability
24 novembre 2025
Réponse : Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Amy
Delivery was awful
Delivery was awful, order over Christmas with delivery expected on 8th Jan, notification that they cannot delivery due to icy conditions and goods not arrived at depot, fine. Received notification of a different delivery date, then date cancelled again as goods not arrived. Another date given but only one of the 3 arrived. 2nd arrived a week later and no notification on the 3rd. I contacted Stelrad direct and and the lady was very helpful and ordered another be dispatched right away, and so finally 3rd one arrived but no notifications at all about the 3rd one. Luckily we were not in a rush for them
30 décembre 2025
Réponse : Stelrad Ltd
Thank you for sharing your feedback. We are so pleased to hear our team was able to resolve the issue for you, though we sincerely apologise for the delivery frustrations you faced over the Christmas period. The lack of notifications you described does not meet our usual standards, and we will feed this back to our courier to ensure better tracking for future orders. We’re glad the radiators finally arrived and appreciate your patience throughout. Thanks Stacey
I'm not a plumber but a competent…
I'm not a plumber but a competent DIYer. I needed to replace a radiator and wanted to purchase the exact size of the previous one. I rang customer services and they were very helpful and pointed me in the right direction, so I was able to order a perfect replacement. It arrived within 48 hours and I fitted it without any problems. PERFECT
19 janvier 2026
Réponse : Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Amy
Réponse : Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Amy
No problems
19 janvier 2026
Réponse : Stelrad Ltd
Thank you for your 4* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Amy
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