Just wanted some radiator baglav clips was ordering off newest iPhone but could not get checkout button to work. Spoke to Tracey H who advised me of a workaround which worked perfectly. Tremendous cus... Voir plus
L'entreprise a répondu
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Just wanted some radiator baglav clips was ordering off newest iPhone but could not get checkout button to work. Spoke to Tracey H who advised me of a workaround which worked perfectly. Tremendous cus... Voir plus
L'entreprise a répondu
Ordered some Clips for compact side panel and end panel clips to replace old broken ones. These where slightly thinner than the ones I replaced which made them easier to install and holds the panels i... Voir plus
L'entreprise a répondu
Everything went smoothly as I hoped. The online ordering was straightforward and the super quick delivery was a bonus. I haven’t had the radiators unpacked as yet, but they are packaged very well a... Voir plus
L'entreprise a répondu
Was happy with the various parts received. Replaced some very old/broken parts. Efficient delivery. Only negative is the one photo on the website. Would have been useful to have seen the reverse too a... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
With more than 2.5 million radiators delivered last year, Stelrad continues to go from strength to strength offering a unique combination of choice, quality, reliability and availability, with a sector leading 99% delivery within 72 hours service anywhere in the UK and Ireland.
Écrit par l'entreprise

Delivery lead time up to 72 hours
Marriott Road, S64 8BN, Mexborough, Royaume-Uni
A répondu à 98 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Good choice of radiator types and sizes. Delivered quickly.

Réponse : Stelrad Ltd
Well packaged and delivered safely. Quality of radiators is great and fitting was easy

Réponse : Stelrad Ltd
Quick response and delivery. Contacted company with questions and very helpful

Réponse : Stelrad Ltd
Excellent service,- the best prices, prompt delivery and great support from customer services if you have any issues. I have brought from them on several occasions now.

Réponse : Stelrad Ltd
The company was so efficient, made it all so easy and quick service

Réponse : Stelrad Ltd

Réponse : Stelrad Ltd
The plastic replacement radiator end caps arrived in perfect condition despite being sent in a plastic bag which offered no protection. The fixing prongs of one of the end caps had pierced through the plastic postal bag. I would have thought that a small cardboard box would have offered more protection and would have been more environmentally friendly.
The time between ordering and delivery was longer than I anticipated and I felt the delivery cost was excessive.

Réponse : Stelrad Ltd
Very good products and excellent customer service, easy recommendation

Réponse : Stelrad Ltd
Very quick delivery. Smooth experience from start to finish. Excellent products.

Réponse : Stelrad Ltd
Graham was great, his technical knowledge and manner was second to none.

Réponse : Stelrad Ltd
Simple ordering service, excellent communication throughout the ordering and delivery service, great delivery driver.

Réponse : Stelrad Ltd

Réponse : Stelrad Ltd
Simplicity of the ordering system and range of products available. I have purchased previously and was more than happy to do so again. The delivery times were prompt also the delivery team were friendly, polite and efficient.

Réponse : Stelrad Ltd
Experience with Stelrad was very good, good quality radiators, managed to get a bit of a sale. TRV's are maybe a little expensive but tbh, the quality is far superior to average on market. Easy enough to install. Doesn't come with the wall fixings which is fine as I had a lot spare anyway. Delivery was quick.

Réponse : Stelrad Ltd
Easy to order and delivery was quick too. Overall excellent.

Réponse : Stelrad Ltd
Good product and price, quickly delivered.
Box lid was not taped on at delivery (no tape residue present either) but product inside was well packaged and complete.

Réponse : Stelrad Ltd
Very prompt service, the radiators was delivered without any scratches

Réponse : Stelrad Ltd
Easy ordering kept in the loop re deliveries my return was handled very quickly

Réponse : Stelrad Ltd
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