Stelrad Ltd Avis 4 215

TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Just wanted some radiator baglav clips was ordering off newest iPhone but could not get checkout button to work. Spoke to Tracey H who advised me of a workaround which worked perfectly. Tremendous cus... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Ordered some Clips for compact side panel and end panel clips to replace old broken ones. These where slightly thinner than the ones I replaced which made them easier to install and holds the panels i... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Everything went smoothly as I hoped. The online ordering was straightforward and the super quick delivery was a bonus. I haven’t had the radiators unpacked as yet, but they are packaged very well a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Was happy with the various parts received. Replaced some very old/broken parts. Efficient delivery. Only negative is the one photo on the website. Would have been useful to have seen the reverse too a... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur d'équipements de chauffage
  2. Magasin d'articles de salle de bains
  3. Fournisseur de matériaux de construction
  4. Fournisseur de chauffage
  5. Magasin de rénovation
  6. Magasin de radiateurs

À propos de Stelrad Ltd

Écrit par l'entreprise

Thank you for leaving a review

Stelrad has been a leading supplier of radiators since 1936 and is now the largest supplier of radiators in the UK and Ireland. It has developed into a ‘one stop shop’ for all things radiators, offering standard steel panel radiators, premium panel radiators, decorative and designer radiators as well as special energy saving and safety radiator ranges – there’s a range and design for every application.

With more than 2.5 million radiators delivered last year, Stelrad continues to go from strength to strength offering a unique combination of choice, quality, reliability and availability, with a sector leading 99% delivery within 72 hours service anywhere in the UK and Ireland.


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Bringing radiator style into UK homes

Écrit par l'entreprise

Stelrad UK's No.1 Radiator Brand
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FREE DELIVERY ON ORDERS OVER £200

Delivery lead time up to 72 hours

FREE DELIVERY ON ORDERS OVER £200, UK MAINLAND ONLY.

Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

4 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 98 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Good choice of radiator types and…

Good choice of radiator types and sizes. Delivered quickly.

5 février 2026
Logo de Stelrad Ltd

Réponse : Stelrad Ltd

Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Amy

Noté 5 sur 5 étoiles

Well packaged and delivered safely

Well packaged and delivered safely. Quality of radiators is great and fitting was easy

4 février 2026
Logo de Stelrad Ltd

Réponse : Stelrad Ltd

Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Amy

Noté 5 sur 5 étoiles

Quick response and delivery

Quick response and delivery. Contacted company with questions and very helpful

14 janvier 2026
Logo de Stelrad Ltd

Réponse : Stelrad Ltd

Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Amy

Noté 5 sur 5 étoiles

Excellent service,- the best prices

Excellent service,- the best prices, prompt delivery and great support from customer services if you have any issues. I have brought from them on several occasions now.

4 février 2026
Logo de Stelrad Ltd

Réponse : Stelrad Ltd

Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Amy

Noté 5 sur 5 étoiles

Top quality radiator at a great price.

Top quality radiator at a great price.

4 février 2026
Logo de Stelrad Ltd

Réponse : Stelrad Ltd

Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Amy

Noté 3 sur 5 étoiles

Replacement Radiator endcaps

The plastic replacement radiator end caps arrived in perfect condition despite being sent in a plastic bag which offered no protection. The fixing prongs of one of the end caps had pierced through the plastic postal bag. I would have thought that a small cardboard box would have offered more protection and would have been more environmentally friendly.
The time between ordering and delivery was longer than I anticipated and I felt the delivery cost was excessive.

1 février 2026
Logo de Stelrad Ltd

Réponse : Stelrad Ltd

Thank you for your review, I will pass your feedback on. Thanks Amy

Noté 5 sur 5 étoiles

Great service from stelrad

Very good products and excellent customer service, easy recommendation

13 janvier 2026
Logo de Stelrad Ltd

Réponse : Stelrad Ltd

Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Amy

Noté 5 sur 5 étoiles

Radiators

Very quick delivery. Smooth experience from start to finish. Excellent products.

29 janvier 2026
Logo de Stelrad Ltd

Réponse : Stelrad Ltd

Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Amy

Noté 5 sur 5 étoiles

Friendly staff

12 janvier 2026
Logo de Stelrad Ltd

Réponse : Stelrad Ltd

Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Stacey

Noté 5 sur 5 étoiles

Graham was great

Graham was great, his technical knowledge and manner was second to none.

30 janvier 2026
Logo de Stelrad Ltd

Réponse : Stelrad Ltd

Thank you for your 5* review
We will be sure to pass this onto Graham. Thanks Stacey

Noté 5 sur 5 étoiles

First class service.

Simple ordering service, excellent communication throughout the ordering and delivery service, great delivery driver.

11 janvier 2026
Logo de Stelrad Ltd

Réponse : Stelrad Ltd

Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Stacey

Noté 5 sur 5 étoiles

Range of products.

Simplicity of the ordering system and range of products available. I have purchased previously and was more than happy to do so again. The delivery times were prompt also the delivery team were friendly, polite and efficient.

2 février 2026
Logo de Stelrad Ltd

Réponse : Stelrad Ltd

Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Stacey

Noté 5 sur 5 étoiles

Experience with Stelrad was very good

Experience with Stelrad was very good, good quality radiators, managed to get a bit of a sale. TRV's are maybe a little expensive but tbh, the quality is far superior to average on market. Easy enough to install. Doesn't come with the wall fixings which is fine as I had a lot spare anyway. Delivery was quick.

11 janvier 2026
Logo de Stelrad Ltd

Réponse : Stelrad Ltd

Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Stacey

Noté 4 sur 5 étoiles

Good product and price

Good product and price, quickly delivered.

Box lid was not taped on at delivery (no tape residue present either) but product inside was well packaged and complete.

28 janvier 2026
Logo de Stelrad Ltd

Réponse : Stelrad Ltd

Thank you for your 4* review - I will feed this into the distribution team.
If you have any photos of your product please feel free to send them to marketing@stelrad.com.
Thanks Stacey

Noté 5 sur 5 étoiles

Very prompt service

Very prompt service, the radiators was delivered without any scratches

8 janvier 2026
Logo de Stelrad Ltd

Réponse : Stelrad Ltd

Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Stacey

Noté 3 sur 5 étoiles

Radiators were good

Radiators were good. Delivery was poor.

7 janvier 2026
Logo de Stelrad Ltd

Réponse : Stelrad Ltd

Thank you for your review, I will look into what has happened and feed this back to the courier company, apologies for the inconvenience caused- thanks Stacey

Noté 4 sur 5 étoiles

Easy ordering kept in the loop re…

Easy ordering kept in the loop re deliveries my return was handled very quickly

28 janvier 2026
Logo de Stelrad Ltd

Réponse : Stelrad Ltd

Thank you for your 4* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Stacey

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