I’m disappointed with the service so far. I have been waiting a long time for a response and no one has contacted me to resolve the issue. The lack of communication is very frustrating. I hope the com... Voir plus
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REFLEXOLOGY Level 4 course. Hi, for anyone relaxed about studying from home, and planning on earning a bob, and fairly laid back, its a good choice. Alison Brown must be great in person too because... Voir plus
L'entreprise a répondu
I have just completed the Chinese Medical Theory Level 5 course with Stonebridge. As there was no deadline on the course, it went well with my time schedule. The learning materials were clear and the... Voir plus
After nervously submitting my first assignment for my Pharmacology - Introduction Level 2 course i expected a bit of a wait to hear back ...i was wrong! my nerves and anxiousness were dissolved in an... Voir plus
À propos de l'entreprise
À propos de Stonebridge Associated Colleges
Écrit par l'entreprise
About Stonebridge Associated Colleges
Coordonnées de contact
Wilson House, Lorne Park Road, , BH1 1JN, Bournemouth, Royaume-Uni
- +44 (0) 1288 356300
- info@stonebridge.uk.com
- www.stonebridge.uk.com
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5 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I am happy to get quick and clear…
I am happy to get quick and clear responses.
Thank you
16 mai 2023
Avis spontané
Réponse de Stonebridge Associated Colleges
Good evening Blessing
Thank you for taking the time to leave us a review! We are pleased that you are happy with the support you have received. We will ensure your kind words are passed back to the teams :)
Please do not hesitate to reach out should you need anything in the further, we are always happy to help.
Kind Regards,
The Customer Journey Team
Get good student Support from the tutor.
10 mai 2023
Avis spontané
Réponse de Stonebridge Associated Colleges
Good evening BS,
Thank you for taking the time to leave us a review! We are pleased that you are happy with the tutorial support you have received. We will ensure your kind words are passed back to the tutorial teams :)
Please do not hesitate to reach out should you need anything in the further, we are always happy to help
Kind Regards,
The Customer Journey Team
Hi Hilary
Hi Hilary, I would like to say thank you for your time and the file back regarding my Assignment results that, I received which gives me a energy to go ahead with my course activities for the next step. Thanks again and have a great day ahead. Abel Kacou
2 mai 2023
Avis spontané
Réponse de Stonebridge Associated Colleges
Good afternoon Abel,
Thank you for taking the time to leave us a review! We are pleased that you are happy with the tutorial support you have received. We will ensure your kind words are passed back to Hilary :)
Please do not hesitate to reach out should you need anything in the further, we are always happy to help
Kind Regards,
The Customer Journey Team
A great way to expand your knowledge
I decided to enrole for the Diet and Nutrition course level 3 after having children. It was a perfect way to keep my brain ticking over, learn from a distance, do something that i found interesting and add another skill on my CV. Hilary Clarke my tutor has been extremely supportive, giving me great feedback and has been very patient when there have been long gaps between submitting assignments. Thank you.
7 mai 2023
Avis spontané
Réponse de Stonebridge Associated Colleges
Good afternoon Jacs
Thank you for taking the time to leave us a review! We are pleased that you are happy with the tutorial support you have received. We will ensure your kind words are passed back to Hilary - she will be so pleased :)
Please do not hesitate to reach out should you need anything in the further, we are always happy to help
Kind Regards,
The Customer Journey Team
Clinical Nutrition Level 4
Clinical Nutrition Level 4
A great way to nurture my knowledge and gain understanding in my own time. Stonebridge College is a professional online courses' provider. My tutor Hilary Clark is amazing. She always sends me constructive feedback and this encourages me to keep on going and feel motivated. The feedback gives me insight of my work. I really appreciate her comments and approach of correction. Feedback received within 24 - 48 hours. Thank you Hilary. I definitely recommend Stonebridge College.
6 mai 2023
Avis spontané
Réponse de Stonebridge Associated Colleges
Good afternoon Angela
Thank you for taking the time to leave us a review! We are pleased that you are happy with the tutorial support you have received. We will ensure your kind words are passed back to Hilary - she will be so pleased :)
Please do not hesitate to reach out should you need anything in the further, we are always happy to help
Kind Regards,
The Customer Journey Team
First Class Customer Service
I spoke to Julie from Customer Services, she was extremely helpful and patient as I wanted to change my course. I can't thank her and Karen from SSO Dept for all their help
3 mai 2023
Avis spontané
Réponse de Stonebridge Associated Colleges
Good morning Jennifer
Thank you for taking the time to leave us a review! We are pleased that you are happy with the service you have received. We will ensure your kind words are passed back to Julie and Karen :)
Please do not hesitate to reach out should you need anything in the further, we are always happy to help
Kind Regards,
The Customer Journey Team
Fast, simple & efficient
Fast, simple & efficient. I requested a course transfer, I sent an email and within 24hrs I had a response and once confirmed by transfer was complete. Great clear communication!
3 mai 2023
Avis spontané
Réponse de Stonebridge Associated Colleges
Good morning Rachel
Thank you for taking the time to leave us a review! We are pleased that you are happy with the service you have received. We will ensure your kind words are passed back to Karen :)
Please do not hesitate to reach out should you need anything in the further, we are always happy to help
Kind Regards,
The Customer Journey Team
Stonebridge College fantastic
Stonebridge College is a fantastic online course provider; they offer plenty of helpful support and the tutors are very prompt with their feedback and are always ready to help.
My tutor Alison Brown is very helpful and provides support and positive feedback on my coursework.
I will definitely be using Stonebridge College again to progress with my career.
2 mai 2023
Avis spontané
Réponse de Stonebridge Associated Colleges
Good afternoon Miss J Beck
Thank you for taking the time to leave us a review! We are pleased that you are happy with the tutorial support you have received. We will ensure your kind words are passed back to Alison :)
Please do not hesitate to reach out should you need anything in the further, we are always happy to help
Kind Regards,
The Customer Journey Team
I would like to say thank you to the…
I would like to say thank you to the wonderful Stonebridge college for providing a fantastic level 3 TA diploma and special thanks to my tutor Lisa Conway, who has been extremely supportive and helpful from the beginning and guiding me throughout the course to enable me to complete my course to the highest standards. And straight after, I gained a job opportunity in the same field of the course I completed with the college. So all good results!
10 février 2023
Avis spontané
Réponse de Stonebridge Associated Colleges
Good evening Assia
Thank you for taking the time to leave us a review! We are pleased that you are happy with the tutorial support you have received. We will ensure your kind words are passed back to Lisa - she will be so pleased :)
Please do not hesitate to reach out should you need anything in the further, we are always happy to help
Kind Regards,
The Customer Journey Team
My tutor Sukhy has been amazing
My tutor Sukhy has been amazing, feedback has been very useful and easy to follow to assist me to pass my assignments so far, I wouldn’t have got this far without sukhys positive support.
25 avril 2023
Avis spontané
Réponse de Stonebridge Associated Colleges
Good afternoon Donnal,
Thank you for taking the time to leave us a review! We are pleased that you are happy with the tutorial support you have received. We will ensure your kind words are passed back to Sukhvinder - he will be so pleased :)
Please do not hesitate to reach out should you need anything in the further, we are always happy to help
Kind Regards,
The Customer Journey Team
Excellent course
Excellent course, bringing in a wide range of learning to enhance the experience. Jill Edwards outstanding tutor, great feedback notes and fast marking so you understand your progress
21 avril 2023
Avis spontané
Réponse de Stonebridge Associated Colleges
Good afternoon Liz
Thank you for taking the time to leave us a review! We are pleased that you are happy with the tutorial support you have received. We will ensure your kind words are passed back to Jill - she will be so pleased :)
Please do not hesitate to reach out should you need anything in the further, we are always happy to help
Kind Regards,
The Customer Journey Team
I have received the help needed to fix…
I have received the help needed to fix an issue with my password to login.
Thank you
19 avril 2023
Avis spontané
Réponse de Stonebridge Associated Colleges
Good afternoon Kayi
Thank you for taking the time to leave us a review! We are pleased that you are happy with the service you have received. We will ensure your kind words are passed back to Julie :)
Please do not hesitate to reach out should you need anything in the further, we are always happy to help
Kind Regards,
The Customer Journey Team
I’ve just finished my “Complete Nail…
I’ve just finished my “Complete Nail Technician Level 2” course and was sold by the accreditation of ABC, which is a respected and
recognisable qualification.
When my certificates came through they head lined QLS and no where on my certificate does it mention ABC at all, which it should have head lined with this ( all my emails of passing mention ABC and that’s not what I received)… ABC is a recognised qualification by the government and ofqual, QLS is not I did check!!! …. I purchased my course before all your criteria’s changed in 2021 too so nothing should have changed for me …
I feel completely cheated by this.
I payed for ABC Certificate and not QLS … even if ABC is part of QLS it’s not what I bought into.
QLS maybe a high qualification within the “quality license scheme” but it holds no validity with ofqual or the government which is what I was promised with an ABC certificate when purchasing this course …
I would really like this to be sorted please


15 avril 2023
Avis spontané
Réponse de Stonebridge Associated Colleges
Good afternoon Rochelle,
We were disappointed to read this feedback, and can assure you this is not the normal experience for interactions with our teams.
We would love the opportunity to make this right, so if you are able, please contact us directly on CustomerServices@learndirect.com to provide us with further information, we can then investigate this matter further.
Kind regards
Customer Support Team
CHILD BEHAVIOUR DIPLOMA COURSE
CHILD BEHAVIOUR DIPLOMA COURSE
Great way to expand my knowledge and gain further understanding in my own time studying at home. Working with Natasha Beukes has been awesome, always coming back quickly with feedback and encouraging comments.
17 avril 2023
Avis spontané
Réponse de Stonebridge Associated Colleges
Good afternoon Karen
Thank you for taking the time to leave us a review! We are pleased that you are happy with the tutorial support you have received. We will ensure your kind words are passed back to Natasha - she will be so pleased :)
Please do not hesitate to reach out should you need anything in the further, we are always happy to help
Kind Regards,
The Customer Journey Team
REFLEXOLOGY Level 4 course.
REFLEXOLOGY Level 4 course.
Hi, for anyone relaxed about studying from home, and planning on earning a bob, and fairly laid back, its a good choice. Alison Brown must be great in person too because I always feel pumped after her comments. Thanks Alison
Aside, This was instead of a refund, along with a course I wont pursue. I will make my money back though because I tried reflexology techniques on a friend and she hadn't felt that relaxed in over 10 years. Wow! energized on day 3. who knew ?
11 avril 2023
Avis spontané
Réponse de Stonebridge Associated Colleges
Good Morning,
Thank you for your lovely review.
We're so happy to hear that you enjoyed your time on our course and felt pumped with every comment from Alison Brown. I'll be sure to pass this kind feedback on to her to hopefully pump her up in return. Great to hear that you're already putting your reflexology skills to the test.
Warmest Regards
The Customer Journey Team
Amazing Response
It was an experience that exceeded expectation, in the sense that I wasn't expecting response as fast as it came. The management is 'top notch'
5 avril 2023
Avis spontané
Réponse de Stonebridge Associated Colleges
Good evening Karen
Thank you for taking the time to leave us a review! We are pleased that you are happy with the service you have received. We will ensure your kind words are passed back to the teams :)
Please do not hesitate to reach out should you need anything in the further, we are always happy to help
Kind Regards,
The Customer Journey Team
Excellent service
5 avril 2023
Avis spontané
Réponse de Stonebridge Associated Colleges
Good afternoon Roselle
Thank you for taking the time to leave us a review! We are pleased that you are happy with the service you have received. We will ensure your kind words are passed back to the teams :)
Please do not hesitate to reach out should you need anything in the further, we are always happy to help
Kind Regards,
The Customer Journey Team
Avoid at all costs - it's a scam!
Update: It's now the 11th April and I still haven't received any request for further information. They are just ignoring me, as I've responded by email to their response. So their initial response was a total lie!
This College scams people in thinking they are building a professional future. I asked for proof of benchmarking for my course (as advertised) as I needed proof to join a professional organisation, and was ignored three times.
I sent in a formal letter of complaint and this has also been ignored.
I've reported them to the Advertising Standards Authority for false advertising, and will be taking my complaint to Trading Standards too, as they've completely ignored my request for my money back.
Avoid this College at all costs.
The student number was added to this review, when it was submitted and so the College is perfectly able to find me. Saying that they can't is further proof that they aren't interested in dealing with my complaint, and if they can't find me, how can they have requested further information?
3 avril 2023
Avis spontané
Réponse de Stonebridge Associated Colleges
Good morning Jan
We were disappointed to read this feedback. The awarding body certification provided upon completion of a course will indicate the level of a course, however if this is not deemed sufficient by an external organisation we would ask that they contact us directly so that we can assist with this.
However - we have requested some further information from you, as we are unable to pinpoint any one student account this refers to from the name ‘Jan Baker' on this review, so you may be registered under a different name. Being unable to identify you means we can't contact you directly - please respond so that we can assist you further.
Kind regards
Customer Support Team
This is such a good way to study
This is such a good way to study. You can do the work in your own time and the feedback from Alison was quick and precise. Looking forward to continuing my learning 😊
3 avril 2023
Avis spontané
Réponse de Stonebridge Associated Colleges
Good evening Charlotte
Thank you for taking the time to leave us a review! We are pleased that you are happy with the tutorial support you have received. We will ensure your kind words are passed back to Alison - she will be so pleased :)
Please do not hesitate to reach out should you need anything in the further, we are always happy to help
Kind Regards,
The Customer Journey Team
I have had a good experience with learn…
I have had a good experience with learn direct and they have been great with feedback when I needed help with my work. The course is well structured and has lots of aids to help you with your studies. I would highly recommend this company as it gives you the opportunity to do the work in your own time.
23 mars 2023
Avis spontané
Réponse de Stonebridge Associated Colleges
Good evening James
Thank you for taking the time to leave us a review! We are pleased that you are happy with the service you have received. We will ensure your kind words are passed back to the teams :)
Please do not hesitate to reach out should you need anything in the further, we are always happy to help
Kind Regards,
The Customer Journey Team
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