Ellesmere Port Store First

Ellesmere Port Store First Avis

La note en étoile d'un produit correspond à la moyenne de tous ses avis.


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Vendu par Store First Self Storage

storefirst.com

•

1,4 k Avis

4,9

Les informations sur cette page sont basées uniquement sur les avis produits écrits par des clients de Store First Self Storage via Trustpilot.


Ce que les clients ont mis en évidence

Service client

4,9

27 notes

Emplacement

4,9

27 notes

Qualité

4,8

27 notes

Personnel

4,8

26 notes

Rapport qualité / prix

4,7

27 notes

Détails du produit

Tous les avis


Noté 5 sur 5 étoiles

Very friendly and helpful staff

Service client: 5
Emplacement: 5
Qualité: 5
Personnel: 5
Rapport qualité / prix: 5
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Réponse de Store First Self Storage

Thank you for the 5 stars all round for our Ellesmere Port storage! We're thrilled you've found the team to be friendly and helpful through the process. Thanks again for choosing Store First.

Noté 5 sur 5 étoiles

A fantastic service overall. I have got to know most members of staff at the Cheshire Oaks site. Nothing is too much trouble. The Manager, Kat, is very welcoming and totally understands customer needs. Her team are focused & thrive on attention to detail. We have more than one Unit as a family member is moving back to Wirral. They have been so helpful from the start. We would not hesitate in recommending their services.

Service client: 5
Emplacement: 4
Qualité: 4
Personnel: 5
Rapport qualité / prix: 4
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Réponse de Store First Self Storage

Thank you for your wonderful review! We’re delighted to hear that Kat and the team at Ellesmere Port have made such a positive impact with their welcoming, attentive service. It’s great to know we’ve been able to support your family’s storage needs so well. Your recommendation means a lot to us!

Noté 5 sur 5 étoiles

Nice an clean an staff always really helpful especially kaz the manager all staff go out the way to makesure your happy

Service client: 5
Emplacement: 5
Qualité: 5
Personnel: 5
Rapport qualité / prix: 5
Logo de Store First Self Storage

Réponse de Store First Self Storage

Thank you for your lovely feedback! We’re thrilled to hear that you find our facility nice and clean, and that our team, especially Kat the manager, goes out of their way to ensure your happiness. Thank you for being a valued Store First customer!

Noté 5 sur 5 étoiles

Brilliant staff. Premises very clean and tidy. I will be recommending it to my friends and family

Service client: 5
Emplacement: 5
Qualité: 5
Personnel: 5
Rapport qualité / prix: 5
Logo de Store First Self Storage

Réponse de Store First Self Storage

Thank you for your wonderful feedback! We’re delighted to hear that you find our Ellesmere Port team brilliant and the premises clean and tidy. Your recommendation to friends and family means a lot to us. We’re always here to provide the best service!

Noté 5 sur 5 étoiles

Fantastic customer service.

Service client: 5
Emplacement: 5
Qualité: 5
Personnel: 5
Rapport qualité / prix: 5
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Réponse de Store First Self Storage

Thank you for your fantastic feedback! We’re delighted to hear you experienced excellent customer service at Ellesmere Port. Thanks for choosing Store First!


Noté 5 sur 5 étoiles

Number 1 for all your storage needs. Highly recommended.

Service client: 5
Emplacement: 5
Qualité: 5
Personnel: 5
Rapport qualité / prix: 5
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Réponse de Store First Self Storage

Thank you for the glowing review for our Ellesmere Port self storage! We're glad to hear we're number 1 for storage needs and thank you again for your 5 star recommendation.

Noté 5 sur 5 étoiles

Great to deal with !

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Réponse de Store First Self Storage

Thanks so much for leaving a 5 star review for our Ellesmere Port store - we're pleased to hear you've had a 5star worthy experience.

Noté 1 sur 5 étoiles

Pushy before payment, invisible after. Customer service flatlines the moment the invoice clears

Service client: 1
Emplacement: 4
Qualité: 3
Personnel: 1
Rapport qualité / prix: 2
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Réponse de Store First Self Storage

Thank you for your review. Whilst we always have high ratings for our customer service at our Ellesmere Port store and our store staff follow an enquiry process, which is designed to not be aggressive or pushy, we have looked at your account and understood that you signed your agreement on the 6th October and did not move into the storage unit until the 24th October, therefore you had queried your move in date charges. We have now passed this over to the regional manager to investigate further and they will be in contact.

Noté 5 sur 5 étoiles

Would recommend to others

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Réponse de Store First Self Storage

Thank you! We really appreciate your recommendation.

Noté 5 sur 5 étoiles

Immaculate storage facility, helpful and extremely efficient staff , fair prices and brilliant communication, would use again and highly recommend

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Réponse de Store First Self Storage

Thank you for the fantastic feedback! We’re thrilled you found our facility immaculate, our team helpful, and our service efficient. We really appreciate your recommendation and look forward to welcoming you again!

Noté 5 sur 5 étoiles

Wonderful service would highly recommend!

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Réponse de Store First Self Storage

Thank you so much! We’re delighted you enjoyed the service and really appreciate your recommendation.

Noté 5 sur 5 étoiles

Very well managed by Kat and the whole team are brilliant fantastic units

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Réponse de Store First Self Storage

Thank you for your feedback! We’re delighted to hear Kat and the team looked after you so well, and that you’re happy with the units.

Noté 5 sur 5 étoiles

Kat has always helped us with any issues, she’s always very helpful. Service is 10/10 would definitely recommend this place for storage. Great offers easy access clean & just what we needed.👍 Thanks again👍

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Réponse de Store First Self Storage

Thank you for the fantastic feedback! We’re thrilled Kat and the team have been so helpful and that you’ve had a 10/10 experience. We really appreciate your recommendation and are glad the storage met all your needs!

Noté 5 sur 5 étoiles

Storage First in Ellesmere Port - recomend!

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Réponse de Store First Self Storage

Thank you for the 5 stars and recommendation!

Noté 5 sur 5 étoiles

Brilliant place

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Réponse de Store First Self Storage

Thanks so much for the review for Ellesmere Port. We're thrilled to hear you've found the storage facilities brilliant and 5 star-worthy. Thanks again for choosing Store First

Noté 5 sur 5 étoiles

Clean , easy access, simple no fuss to move to smaller or bigger units . Staff are very helpful at all times

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Réponse de Store First Self Storage

Thank you for taking the time to leave us a 5 star review! We're pleased to hear you've had a fuss-free storage experience and found our Ellesmere team to be very helpful. Thanks again for choosing Store First!