Sean at Store First has been fantastic. He has guided us through the process of renting a unit seamlessly. He explained everything thoroughly without being overbearing or trying to hard sell anythin... Voir plus
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Lisez les avis des autres
Sean at Safestore Ellesmere Port branch has been helpful throughout but excelled when making a suggestion to save me money that I hadn’t thought of myself. Highly recommend as they put the customer... Voir plus
L'entreprise a répondu
Excellent customer service .Nice clean efficient with great facilities.24 hours a day access.The free van pick up saved me multiple trips with the car. All delivered with a great price I would highly... Voir plus
L'entreprise a répondu
Easy access with plenty of trolleys to use. The lighting is adequate for moving stuff around but a bit minimal for sorting within the storage unit, although other units may be different.
L'entreprise a répondu
À propos de l'entreprise
À propos de Store First Self Storage
Écrit par l'entreprise
At Store First, we believe in offering the best value self storage units, which is why we include a free collection service, flexible contracts, and an exclusive 50% discount for the first 12 weeks. Our facilities also provide free Wi-Fi, kitchen areas, boardroom access, and parking, making storage more convenient than ever.
Store First is the UK’s number one choice for self storage units, offering individuals and businesses a secure, modern, and cost-effective storage solution. Whether you’re moving house, renovating, or need extra space for your business, we provide clean, spacious, and easily accessible storage units in a variety of sizes to suit your needs.
Unlike outdated lock-ups and garage spaces, our purpose-built self storage centres are designed for convenience and security. We offer secure 24-hour access, CCTV monitoring, alarms, and fob-entry systems, ensuring your belongings are safe at all times. Plus, every unit comes with a free heavy-duty padlock for added security.
Our friendly, knowledgeable teams are on hand to provide exceptional customer service, and with locations across the UK, Store First delivers hassle-free, all-inclusive self storage tailored to your needs.
Coordonnées de contact
Royaume-Uni
- info@storefirst.com
- www.storefirst.com
4,8
Excellent
1 k avis
Demande des avis aux clients
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A répondu à 92 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Réponse de Store First Self Storage
Thank you for the great review for our Ellesmere Port store! We're thrilled to hear the process was easy and efficient for you and our team have been able to help with your storage needs. Thanks again for choosing Store First!
Réponse de Store First Self Storage
Thank you for the great review and 5 stars - we're thrilled to hear you've found the place and price to be great. Thanks again for choosing us!
Very polite staff
Very polite staff who have been extremely helpful at all points. Easy to use service that's not over complicated or priced. You can't really ask for much more than that.
Added extras like good size carts for wheeling everything around and simple entry/exit just make it better still.
15 mai 2026
Réponse de Store First Self Storage
Thank you for taking the time to leave such a wonderful review! We're thrilled that you found our staff helpful, our prices fair, and our setup convenient. Those carts definitely save some heavy lifting! We appreciate your business and hope to see you again soon.
Réponse de Store First Self Storage
Thank you for your lovely review! We’re so pleased to hear our reception team made a great impression and that you found them polite and helpful. Thanks again for choosing us!
Made life so much easier fantastic storage and service
Fantastic, I had down sized property and all my stuff filled my new place giving me no room to decorate or for the plastering to be done.
Son only had a small van.
They came with a van waited while my son and mate filled the van with my stuff then went to the lock up we're my son met him nice polite lad then put it in storage. 64.00 for the month and that was with the young man and van. Special offer on at the moment.
My son said mum plenty more room for more stuff no problem and I can go down any time you like.
Excellent service, fantastic communication all insured as well. I would highly recommend them.
Happy customer.
12 mai 2026
Réponse de Store First Self Storage
Thank you so much for your amazing review! We’re really pleased we could help make things easier during your move and decorating. It’s great to hear the collection service, storage space and communication all made the process stress-free for you.
We’ll make sure your kind words are passed on to the team too, especially the driver. We’re glad your son was impressed with the extra space as well! Thank you again for the recommendation and for choosing us!
Frankie was so helpful and the location…
Frankie was so helpful and the location is superb
13 mai 2026
Réponse de Store First Self Storage
Thank you for your lovely review! We’re so pleased to hear Frankie was so helpful and that you loved the location too. We’ll be sure to pass your kind words on to the team. Thanks again for choosing us!
Storage unit
The staff are so friendly and cannot do enough for you. Your always felt welcome. Nothing is ever too much for the staff
13 mai 2026
Réponse de Store First Self Storage
Thanks for the glowing review! We’re so glad you felt welcome and well-supported by our Barnsley team. We’re always here to help whenever you need us!
Super Facility and Staff
I have recently completed a period of using the Glasgow (Linwood) storage site. From first booking the unit to checking out the Team made sure I was happy with the arrangements and regulations to be followed. I was initially shown to my unit personally. Nothing was a problem to the Staff and checking out by Kevin was smooth. I had no problem with accessibility to the unit day or night. I wouldn't hesitate to use this facility again.
12 mai 2026
Avis spontané
Réponse de Store First Self Storage
Thank you so much for the detailed review! We’re thrilled to hear your experience at our Glasgow site was seamless from start to finish. It’s great to know that the 24/7 access and personal walkthroughs made a difference for you. We’ll be sure to give Kevin a special shout-out for making your move-out so smooth. We’d be happy to help you again whenever you need us!
Very helpful friendly and gave me all…
Very helpful friendly and gave me all the information needed definitely recommend
12 mai 2026
Réponse de Store First Self Storage
Thank you so much for the recommendation! We’re delighted to hear that our Wakefield team provided the friendly service and clear information you needed. Thanks again for choosing Store First!
Exellent service. Supportive and friendly staff members
Supportive and friendly staff members. Good facilities.
12 mai 2026
Réponse de Store First Self Storage
Thank you so much for the kind words! We are thrilled to hear that you enjoyed our facilities and felt well-supported by our team. Providing a friendly and helpful environment is our top priority - thanks again for choosing us!
Very good service
Very good service, Megan was great very nice to talk to and had a laugh. She needs a big pay wise as she’s always working.
9 mai 2026
Avis spontané
Réponse de Store First Self Storage
Thank you for the 5-star shout-out for Megan! She’s a hard worker and we’re lucky to have her. We’re so glad she could make your visit a pleasant one. We look forward to seeing you again soon!
Excellent Team Of People
Store First has the very best team working for them at their Burnley store. They provided me with the best customer service explaining everything very clearly. No problems with the payments or refunds either. Everything happened in a very timely manner.
They also offer very good prices and great deals too. Extremely neat and clean environment all around.
Well done to Leslie, Elfie, Dan and Leah!
10 mai 2026
Réponse de Store First Self Storage
Thank you for choosing Store First Burnley! We’re committed to providing clear communication and great value, so we’re glad you enjoyed our competitive pricing and clean facilities.
It’s fantastic to hear that our team provided you with 5-star service. We appreciate your recommendation and look forward to seeing you around the store again soon!
Five Star Service ⭐️⭐️⭐️⭐️⭐️
Excellent, first-class customer service, provided by friendly professionals who know what they are doing and made me feel extremely comfortable & welcome.
Thank you & a huge "Shout out to Alwyn & Maria for such exceptional service.
10 mai 2026
Réponse de Store First Self Storage
Thank you for the fantastic five-star review! We’re delighted to hear you felt so welcome and comfortable with the service at our Blackburn centre. We really appreciate you taking the time to share your experience - thanks again for choosing us!
Great service
10 mai 2026
Réponse de Store First Self Storage
Thank you for the 5 stars for our Blackburn storage! We're pleased to hear you've experienced great service with the team - thank you for choosing us!
Informative and friendly staff very…
Informative and friendly staff very competitive rates
9 mai 2026
Réponse de Store First Self Storage
Thank you for your great review! We’re really pleased to hear you found our team friendly and informative, and that our rates are competitive. We appreciate you taking the time to share your experience and hope we can continue to provide a service you’re happy with!
The customer care has been very good…
The customer care has been very good all the staff are courteous and helpful and the opening offer is good value So far so good
9 mai 2026
Réponse de Store First Self Storage
Thank you for the lovely review! We’re so pleased to hear you’ve had a positive experience with our Ellesmere Port team so far. It’s great to know the customer care, helpful staff and great value opening offer have all made a good impression. We really appreciate your feedback and look forward to continuing to provide a great service!
Helpful and informative
9 mai 2026
Réponse de Store First Self Storage
Thank you for your review for our Ellesmere Port store! We’re really pleased to hear you found the team in Ellesmere Port helpful and informative. Providing friendly support and clear advice is something we always aim for. Thanks again for choosing us!
Réponse de Store First Self Storage
Thank you for the 5 stars for our Burnley storage! We’re really pleased to hear you received such great service from the team. Our staff pride themselves on being helpful and knowledgeable, so your feedback is hugely appreciated. Thanks again for taking the time to leave a review!
Great customer service
Great customer service, good rates, always willing to help. Unit feels safe and secure, easily accessible. Can't recommend enough
17 avril 2026
Réponse de Store First Self Storage
Thank you for the amazing review for our Preston storage! We’re delighted to hear you’ve had such a positive experience with us in Preston. Providing great customer service and flexible, secure storage at competitive rates is exactly what we aim for! We really appreciate the recommendation - thanks again for choosing us.
Staff are friendly and very helpful
Staff are friendly and very helpful. Storage space is clean & well organised. Really appreciated the 50% discount offer on first 12 weeks storage plus boxes etc. Access is straightforward. Couldn't ask for more.
18 avril 2026
Réponse de Store First Self Storage
Thank you so much for your wonderful feedback! We’re delighted to hear that you found our staff friendly and helpful, and that our storage space met your expectations. It’s especially rewarding to know you appreciated the discount offer and the added value of the boxes—we’re here to make your experience as seamless as possible!
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