Sean at Store First has been fantastic. He has guided us through the process of renting a unit seamlessly. He explained everything thoroughly without being overbearing or trying to hard sell anythin... Voir plus
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Lisez les avis des autres
Sean at Safestore Ellesmere Port branch has been helpful throughout but excelled when making a suggestion to save me money that I hadn’t thought of myself. Highly recommend as they put the customer... Voir plus
L'entreprise a répondu
Excellent customer service .Nice clean efficient with great facilities.24 hours a day access.The free van pick up saved me multiple trips with the car. All delivered with a great price I would highly... Voir plus
L'entreprise a répondu
Easy access with plenty of trolleys to use. The lighting is adequate for moving stuff around but a bit minimal for sorting within the storage unit, although other units may be different.
L'entreprise a répondu
À propos de l'entreprise
À propos de Store First Self Storage
Écrit par l'entreprise
At Store First, we believe in offering the best value self storage units, which is why we include a free collection service, flexible contracts, and an exclusive 50% discount for the first 12 weeks. Our facilities also provide free Wi-Fi, kitchen areas, boardroom access, and parking, making storage more convenient than ever.
Store First is the UK’s number one choice for self storage units, offering individuals and businesses a secure, modern, and cost-effective storage solution. Whether you’re moving house, renovating, or need extra space for your business, we provide clean, spacious, and easily accessible storage units in a variety of sizes to suit your needs.
Unlike outdated lock-ups and garage spaces, our purpose-built self storage centres are designed for convenience and security. We offer secure 24-hour access, CCTV monitoring, alarms, and fob-entry systems, ensuring your belongings are safe at all times. Plus, every unit comes with a free heavy-duty padlock for added security.
Our friendly, knowledgeable teams are on hand to provide exceptional customer service, and with locations across the UK, Store First delivers hassle-free, all-inclusive self storage tailored to your needs.
Coordonnées de contact
Royaume-Uni
- info@storefirst.com
- www.storefirst.com
4,8
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 92 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Very quick response to my initial…
Very quick response to my initial enquiry. I needed to get a unit organised quickly and acheived this the following morning.
Neil was professional and friendly.
A very simple fuss free process.
7 mai 2026
Réponse de Store First Self Storage
Response:
Thank you for your fantastic review and 5 stars for our Wakefield store! We’re so glad we could help you organise your unit quickly and efficiently—it’s what we aim for. Neil will be thrilled to hear he made the process smooth and stress-free for you. We truly appreciate your feedback, thanks again for choosing us!
Excellent site
17 avril 2026
Réponse de Store First Self Storage
Thanks so much for the 5 stars for our Derby storage! We're thrilled you've found the facilities excellent. Thanks again for choosing Store First!
From my initial call to filling the…
From my initial call to filling the unit, the customer service has been first-class. Not only that, but the pricing is very competitive, saving me over £100 a month compared to what I was paying back in Manchester.
17 avril 2026
Réponse de Store First Self Storage
Thank you so much for your glowing review! We’re thrilled to hear that you had a seamless experience from start to finish and that our customer service met your expectations. It’s especially rewarding to know we could save you money while providing top-quality service—that’s what we strive for. We truly appreciate your trust and look forward to serving you again in the future!
Excellent storage facility excellent…
Excellent storage facility excellent staff who helped with everything first class good value for money
17 avril 2026
Réponse de Store First Self Storage
Thank you so much for your fantastic review! We’re so glad you found our storage facility excellent and our staff helpful—it’s what we aim for every day. We truly appreciate your kind words and the value you placed on your experience. Thanks for choosing us!
Can’t remember his name but said he had…
Can’t remember his name but said he had not long started had glasses made the whole experience simple showed me around explained everything in great detail had such a laugh with him great employee excellent customer service
6 mai 2026
Réponse de Store First Self Storage
Thank you so much for your wonderful feedback! We’re delighted to hear that you had such a positive experience with our team member. Customer service is at the heart of what we do, so we really appreciate your great review. Thanks again for choosing us.
Friendly staff
Friendly staff, very helpful. Good safe clean and secure storage, easy access, good facilities.
6 mai 2026
Réponse de Store First Self Storage
Thank you so much for your kind words for our Blackburn store! We’re thrilled to hear that you found our staff friendly and helpful, and that you felt safe, secure, and satisfied with our facilities. Thanks again for choosing us.
Ace facility
Absolutely brilliant - the gentlemen at the front desk are both attentive and helpful, too.
Good-sized trolleys and clean, pristine storage space.
3 mai 2026
Réponse de Store First Self Storage
Thanks for your brilliant feedback on our Glasgow store!
We’re really pleased to hear the team at reception were attentive and helpful, that’s exactly the standard we aim for. It’s also great to know you’ve found the facilities clean and well maintained, and that the trolleys have made moving items easier for you. We really appreciate you taking the time to share your feedback!
A great storage unit company
A great storage unit company, we recently downsized from a 100 sq ft unit down to a 75 sq ft unit and the transition was handled perfectly.
They made sure the new unit was on the same floor and near the lift.
Overall the staff are friendly, the units are easy to access and their is a lift nearby.
5 avril 2026
Réponse de Store First Self Storage
Thanks for your great feedback on our Store First Leeds site! We’re really pleased to hear your move from the 100 sq. ft unit to the 75 sq. ft unit went smoothly, that’s exactly the kind of seamless transition we aim for. It’s great the team were able to keep you on the same floor and close to the lift to make things easier.
We also appreciate your comments on the friendly staff and easy access around the site. Thanks again for choosing us 😊
Staff member was very helpful friendly…
Staff member was very helpful friendly explained everything clearly showed us around explained how things work price was very good. Keep up the good work
3 mai 2026
Réponse de Store First Self Storage
Thanks for your lovely feedback! We’re really pleased to hear the team were friendly and helpful and took the time to clearly explain everything and show you around. It’s great that you felt confident with how things work and found the pricing good value too.
The staff are very friendly and…
The staff are very friendly and helpful, the price is good, Connor was the driver for the free pick up service and was great and really helpful. So to sum up great staff service and price.👍
3 mai 2026
Réponse de Store First Self Storage
Thanks for your great feedback on our Store First Manchester site!
We’re really pleased to hear the team were friendly and helpful and that you found the pricing competitive. It’s great to know Connor looked after you so well during the free pickup service too, we’ll make sure he sees your kind comments.
Overall, it’s brilliant to hear you had such a positive experience with both the service and value. Thanks again for taking the time to share it 😊
Excellent personal service with honest…
Excellent personal service with honest and open advice.
I would recommend without hesitation
1 mai 2026
Réponse de Store First Self Storage
Thanks for your great feedback on our Store First Rushden site!
We’re really pleased to hear you received excellent personal service and found the advice honest and open, that’s exactly the kind of support we aim to provide. It’s also brilliant to know you’d recommend us without hesitation, that really means a lot.
Michael was excellent and was able to…
Michael was excellent and was able to recommend the best size of unit for me. He took me around and made sure I knew where it was and how to access it. Very warm, friendly service.
2 mai 2026
Réponse de Store First Self Storage
Thanks for your lovely feedback on our Store First Glasgow site!
We’re really pleased to hear Michael looked after you so well and helped recommend the right size unit. It’s great that he took the time to show you around and make sure you felt confident with access and location too.
Warm, friendly service is exactly what we aim for, so it’s brilliant to hear that came through in your experience. Thanks again for choosing us!
Very helpful
Very helpful, supplied van for my items . Everything explained clearly . Nothing too much trouble . Someone always on hand to help . Very good on price and offers
12 avril 2026
Réponse de Store First Self Storage
Thanks for your great feedback on our Store First Barnsley site!
We’re really pleased to hear the team were so helpful and that the van service made your move easier. It’s great that everything was clearly explained and that nothing was too much trouble throughout your experience.
We also appreciate your comments on having support on hand when needed and on the pricing and offers, we always aim to keep things straightforward and good value.
Rented first unit
Rented first unit; process very straightforward...staff helpful and supportive.
2 mai 2026
Réponse de Store First Self Storage
Thanks for your feedback on our Store First Glasgow site! We’re really pleased to hear the process for renting your first unit was straightforward and that the team were helpful and supportive throughout. That’s exactly the kind of experience we aim to deliver.
The staff and whole experience has been…
The staff and whole experience has been second to none facilitates brilliant and everyone so helpful highly recommend
1 mai 2026
Avis spontané
Réponse de Store First Self Storage
Thanks for your fantastic feedback on our Store First Blackburn site! We’re really pleased to hear the team made such a strong impression and that you found the whole experience to be top quality. It’s great to know the facilities and staff support stood out, that means a lot to us. We really appreciate the recommendation!
The staff were very helpful and helped…
The staff were very helpful and helped me with what I needed
30 avril 2026
Réponse de Store First Self Storage
Thanks for your kind words! We’re thrilled to hear the staff at Rushden were so helpful and made sure everything went smoothly for you.
Réponse de Store First Self Storage
Thank you for the 5 stars for our Rushden storage! We're thrilled you have found the team lovely and they've been able to help with your storage needs. Thanks again for choosing Store First.
Good price and great staff.
Good price and great staff.
Location is better than some.
Could do with some better trolleys, but know that some customers would destroy them.
On last visit, I was not able to find small trolleys.
Clean and well lit
10 avril 2026
Réponse de Store First Self Storage
Thank you for your thoughtful feedback! We’re glad you found our price competitive and our staff great—that’s what we aim for every day.
We appreciate your note about the trolleys and understand the challenge. While we do our best to keep them in good condition, we know some customers unfortunately don’t treat them with care. We’ll take your feedback on board to see how we can improve availability and quality.
We’re also happy to hear the facility is clean and well-lit—those are priorities for us. Thanks again for taking the time to share your experience!
Réponse de Store First Self Storage
Thank you for your lovely feedback! We’re really glad our team made a positive impression. Friendly, helpful service is exactly what we aim for, so it’s great to hear that came across. Thanks again for choosing us!
Great service from the team and very clean storage areas
Great service from the team. Clean spacious storage. Would highly recommend them.
19 février 2026
Réponse de Store First Self Storage
Great to hear you had such a positive experience! Thank you for your kind words about the team and our facilities. We’re really pleased you found the storage clean and spacious, and it means a lot that you’d recommend us.
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