They returned the vehicle on limp mode with engine lights on then refused to rectify following a routine recall. Then tried to charge me thousands to rectify loads of issues the vehicle allegedly had.... Voir plus
L'entreprise a répondu
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They returned the vehicle on limp mode with engine lights on then refused to rectify following a routine recall. Then tried to charge me thousands to rectify loads of issues the vehicle allegedly had.... Voir plus
L'entreprise a répondu
Quick service done while I waited . For the performance a modern 911 offers £250 pa at 80,000 miles is very cheap motoring compared to other performance cars I have owned. When you factor in the lack... Voir plus
L'entreprise a répondu
Top service. Friendly staff. Clear communication and pricing. Courtesy car provided. Job finished on time. All in all a great experience and top notch customer service!
L'entreprise a répondu
While the service to the vehicle was as good as you would expect from a Porsche dealership, what raised it a step higher was the excellent, professional and friendly attitude I encountered with each... Voir plus
L'entreprise a répondu
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Écrit par l'entreprise
Electric Avenue, NG2 1RS, Nottingham, Royaume-Uni
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They returned the vehicle on limp mode with engine lights on then refused to rectify following a routine recall. Then tried to charge me thousands to rectify loads of issues the vehicle allegedly had. Not!

Réponse de Stratstone - Porsche Centre Nottingham
Efficiency Dealt with. Thankyou for bringing Kevin home on both occasions. Regards Denise &. Kevin Wallace

Réponse de Stratstone - Porsche Centre Nottingham
Daryll listined to our needs and supplied them perfectly

Réponse de Stratstone - Porsche Centre Nottingham
The receptionist was very helpful and Charlie the service advisor was extremely thorough and helpful.

Réponse de Stratstone - Porsche Centre Nottingham
The caller experience is probably the worst I have seen in some time; trying to book a car in for service took numerous calls, with no one taking accountability or even bothering to call me back.

Réponse de Stratstone - Porsche Centre Nottingham

Réponse de Stratstone - Porsche Centre Nottingham

Réponse de Stratstone - Porsche Centre Nottingham
Dropped into Porsche Nottingham on a lunchtime needing a replacement tyre fitted. Booked the car in for a while you wait appointment the following morning. Experienced the usual courteous, timely and efficient service during the booking and throughout the appointment.

Réponse de Stratstone - Porsche Centre Nottingham

Réponse de Stratstone - Porsche Centre Nottingham
Top service. Friendly staff. Clear communication and pricing. Courtesy car provided. Job finished on time. All in all a great experience and top notch customer service!

Réponse de Stratstone - Porsche Centre Nottingham
The staff involved made the whole experience an extremely positive one.
Nothing was too much trouble, the whole experience was conducted with a “can do” perspective by everyone.

Réponse de Stratstone - Porsche Centre Nottingham
Have enjoyed very good service from three departments, sales, parts and service. Currently feeling very grateful.

Réponse de Stratstone - Porsche Centre Nottingham
Usual high quality experience of expectations management and of course engineering!

Réponse de Stratstone - Porsche Centre Nottingham

Réponse de Stratstone - Porsche Centre Nottingham
Really poor customer service originally. Having voiced this, it improved significantly, but on the sale day the service level dropped to a new low.
Buying an expensive luxury car should be an exciting experience - this was a chore
I certainly did not feel like a customer.

Réponse de Stratstone - Porsche Centre Nottingham
This was my first visit to Porsche Centre Nottingham for a Summer Health Check on my much-loved Gen 2 Boxster, and I wanted to leave a special mention for Charlie, the Service Apprentice who looked after me.
Charlie was professional, friendly and completely natural throughout the whole visit. She made me feel genuinely welcome from the moment I arrived, kept me informed, and her enthusiasm for both the role and the Porsche brand really shone through.
She is a real credit to Porsche Centre Nottingham, and I’m sure she has a fantastic career ahead of her.
Thank you, Charlie, for making my first visit such a positive experience.
A special thank you also to Lesley, a wonderful host, for making my visit to Porsche Centre Nottingham today such a memorable experience. Her warm welcome, genuine hospitality, delicious BLT and endless refreshments made me feel like I’d been transported to Stuttgart!
Thank you so much 🙏

Réponse de Stratstone - Porsche Centre Nottingham
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