Very poor service. Wasted whole day without doing any work on the car. Car needed system upgrade which did not happen. Did not provide any courtesy car or uber vouchers
Établissement
Changer d'établissementMarsland Street 24, SK1 2AH Stockport, England, GB
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Lisez les avis des autres
The ladies on reception are always pleasant and efficient. Met with Tom Boniface a really nice knowledgeable chap who sorted everything. Thanks everyone
Purchased my 2nd vehicle from Porsche Stockport. Always received a warm welcome from the reception staff who have been always eager to please and ready to offer a refreshment the minute I walk throug... Voir plus
L'entreprise a répondu
Refreshingly honest approach to car sales. Prompt responses to emails and genuine advice in terms of accessories/add-ons. We bought 2 new cars off them at same time and felt valued and appreciated. Re... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Concessionnaire automobile
- aussi dans
- Centre de contrôle technique
- Fabricant de voitures
- Garage automobile
- Service de vidange d'huile
- Vendeur de voitures d'occasion
Écrit par l'entreprise
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Écrit par l'entreprise
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Coordonnées de contact
Marsland Street 24, SK1 2AH, Stockport, England, Royaume-Uni
- 0161 476 9090
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Réponse de Stratstone - Porsche Centre Stockport

Réponse de Stratstone - Porsche Centre Stockport

Réponse de Stratstone - Porsche Centre Stockport
I’ve just bought a new car from Porsche…
I’ve just bought a new car from Porsche Stockport and I can honestly say I’ve never had such a good experience with a sales guy James king sold me the car and he was brilliant so nice, no pressure, I told him what I was looking for and he found me exactly that, lovely guy very informative never rushed me and was so kind and thoughtful. I picked the car up yesterday and I’m over the moon thank you James and not forgetting the girls in reception especially the lovely Sue xx

Réponse de Stratstone - Porsche Centre Stockport
Highly recommend Porsche Centre
As always, excellent, professional and friendly service from all the team at Stockport Porsche centre.

Réponse de Stratstone - Porsche Centre Stockport
Love the car the performance feels…
Love the car the performance feels luxury. Customer service is excellent too ..

Réponse de Stratstone - Porsche Centre Stockport

Réponse de Stratstone - Porsche Centre Stockport
Georgia was great and I was happy to…
Georgia was great and I was happy to get my car serviced and audio fixed. The experience could of been improved with the following:
My car was not cleaned after my service and the mileage was incorrect on the service invoice. Mike did mention when it came back in that it would be cleaned properly and they were sorry they couldn't get around to it.
After my second visit due to water ingress and damage to my amplifier. My car was washed outside but covered in bird droppings by the time I could collect it. The inside was not cleaned again. Also this repair took around 2 weeks and a loan car would of been really helpful.
I hope this feedback helps create a better experience in the future.
Thank you.

Réponse de Stratstone - Porsche Centre Stockport
Excellent Customer Service from Michael
I recently took my car in for a service, which also included investigating an issue with the rear camera washer.
While the technical issue is still being looked into, I would like to recognise Michael for the way he handled my case. He was professional, responsive, and kept me informed throughout the process. He followed up when promised, answered my questions patiently, and made sure I understood what was happening at each stage.
Even when an issue cannot be resolved immediately, good communication and taking ownership make a significant difference to the overall customer experience. Michael demonstrated both, and I genuinely appreciate his professionalism and dedication. Thank you for your support.

Réponse de Stratstone - Porsche Centre Stockport

Réponse de Stratstone - Porsche Centre Stockport

Réponse de Stratstone - Porsche Centre Stockport

Réponse de Stratstone - Porsche Centre Stockport
Good service with a loan car back up.
Updates can sometimes take longer than expected so useful to have a replacement car which I had.

Réponse de Stratstone - Porsche Centre Stockport

Réponse de Stratstone - Porsche Centre Stockport
A smooth and professional service…
A smooth and professional service provided by Porsche Stockport dealership.

Réponse de Stratstone - Porsche Centre Stockport
Pleasant staff
Pleasant staff, but difficult to phone staff and slow to call back when not available.

Réponse de Stratstone - Porsche Centre Stockport

Réponse de Stratstone - Porsche Centre Stockport
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