Very poor service. Wasted whole day without doing any work on the car. Car needed system upgrade which did not happen. Did not provide any courtesy car or uber vouchers
Établissement
Changer d'établissementMarsland Street 24, SK1 2AH Stockport, England, GB
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Lisez les avis des autres
Purchased my 2nd vehicle from Porsche Stockport. Always received a warm welcome from the reception staff who have been always eager to please and ready to offer a refreshment the minute I walk throug... Voir plus
L'entreprise a répondu
The ladies on reception are always pleasant and efficient. Met with Tom Boniface a really nice knowledgeable chap who sorted everything. Thanks everyone
Refreshingly honest approach to car sales. Prompt responses to emails and genuine advice in terms of accessories/add-ons. We bought 2 new cars off them at same time and felt valued and appreciated. Re... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Concessionnaire automobile
- aussi dans
- Centre de contrôle technique
- Fabricant de voitures
- Garage automobile
- Service de vidange d'huile
- Vendeur de voitures d'occasion
Écrit par l'entreprise
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Écrit par l'entreprise
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Coordonnées de contact
Marsland Street 24, SK1 2AH, Stockport, England, Royaume-Uni
- 0161 476 9090
4,4
Excellent
243 avis
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Great service
11 décembre 2025
Réponse de Stratstone - Porsche Centre Stockport
Hello George,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Great organised visit for my oil…
Great organised visit for my oil service and part replacement. Mike looked after me very well and helped me pre-plan for 2026 my MOT.
17 décembre 2025
Réponse de Stratstone - Porsche Centre Stockport
Hi Kerry,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Mike at Dealership
Have a lovely day!
Stratstone Brand Customer Services
Really poor service.
Really poor service.
My 3 year old car broke down evening of 25th November. Porsche Assist sent a third party to recover my vehicle to my home due to the dealership being closed. Third party recovery damaged the car.
Called Porshce Centre Stockport on 26th November for advice on how to get the car to the dealership. Person I spoke to couldn't have had a worse attitude. Was told to call Porsche Assist as it was "nothing to do with me or the dealership" and was basically told it wasn't their problem.
Car was collected and taken to the dealership on 26th November. Wiring fault caused the traction control and spoiler modules to fail.
Car collected from Porsche Centre Stockport on 1st December. Upon arriving home, the spoiler was stuck in the extended position and wouldn't retract. Next time I started the car I received a Chassis Error. Called John who had dealt with the original repair, but he was unavailable. Called twice on 1st December and twice on 2nd December and had to complain before I got a call back. Was told I couldn't be seen until 17th December so complained and was booked in for Friday 5th December.
Needed to cancel the appointment and also had further issues with the car to discuss.
Called twice on 3rd December to cancel the appointment with no call back. Also called twice on 4th December with no call back. It is now 4pm on 5th December and still no call back.
I would not recommend Porshce Centre Stockport on the back of this. The calls were regular and the service was amazing when they wanted my money for the car, but the aftersales service has left me questioning whether I want to keep the car or sell it and spend my money elsewhere!
5 décembre 2025
Réponse de Stratstone - Porsche Centre Stockport
Hi Stephen,
Thanks for leaving us this feedback.
Please accept my apologies for the lack of communication you have received from the dealership, I will ensure that this is addressed internally.
Thank you,
Porsche Centre Stockport Customer Services
Excellent Service
25 novembre 2025
Réponse de Stratstone - Porsche Centre Stockport
Hello Andrew,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Customer Services
Réponse de Stratstone - Porsche Centre Stockport
Hello Steve,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Fantastic experience with Des & Nathan
Fantastic experience with both Desmond and Nathan at Porsche Stockport. Thank you both for all your help and support on my career it was a pleasure to be served by you both.
20 novembre 2025
Avis spontané
Réponse de Stratstone - Porsche Centre Stockport
Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Customer Services
Everything is super nice!
12 novembre 2025
Réponse de Stratstone - Porsche Centre Stockport
Hello Andrew,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Porsche Centre Stockport Customer Services
Réponse de Stratstone - Porsche Centre Stockport
Hello David.
Thanks for sharing your feedback on your experience with Porsche Centre Stockport .
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at stratstonecustomercare@stratstone.com. They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Porsche Centre Stockport Customer Services
Réponse de Stratstone - Porsche Centre Stockport
Hello David, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
Stratstone Customer Services,
stratstonecustomercare@stratstone.com.
Réponse de Stratstone - Porsche Centre Stockport
Hi Martin,
Thank you for your positive feedback and your time.
Customer Services
Efficient and helpful
Efficient and helpful, going the extra mile to resolve an issue I had
16 octobre 2025
Réponse de Stratstone - Porsche Centre Stockport
Hi Robert,
We're happy to hear that our team was efficient and helpful in resolving your issue.
Customer Services
Réponse de Stratstone - Porsche Centre Stockport
Hi George,
We appreciate you sharing your positive experience and are happy you were satisfied with our exceptional service and professionalism.
Customer Services
1st time using Porsche Stockport…Sloppy…
1st time using Porsche Stockport…Sloppy and Complacent and will be back to Wilmslow instead
3 octobre 2025
Réponse de Stratstone - Porsche Centre Stockport
Hi James,
We appreciate your feedback and we're sorry your visit wasn't satisfactory.
We'll address your concerns to improve our service.
Customer Services
Réponse de Stratstone - Porsche Centre Stockport
Hello Mr English,
We're happy to hear that our team delivered excellent, timely work.
Customer Services
Great service on service department as…
Great service on service department as always. Great work!
10 janvier 2025
Réponse de Stratstone - Porsche Centre Stockport
Hi Mr Hewitson,
A huge thanks for taking the time to rate your recent experience with us.
The leadership team love to see such great feedback!
Have a nice day,
Customer Services
Service and MoT
They did what they said they would do. The whole process was easy. Steve managed the work and was so helpful and friendly as were all the team. Will be back next time things are due for the car.
22 septembre 2025
Réponse de Stratstone - Porsche Centre Stockport
Hi Loretta,
We're happy to hear that the process was easy and that we delivered on our promises.
We appreciate that Steve was helpful and friendly.
Thank you for your feedback and future custom.
Customer Services
Great service from the dealership
Booked the car in quickly, serviced next day and great service from the dealership.
16 septembre 2025
Réponse de Stratstone - Porsche Centre Stockport
Hello Weston,
We're happy to hear the booking and service were quick, and that you received great service from our dealership!
Take care,
Customer Services
Mr Michael was Very good.
10 septembre 2025
Réponse de Stratstone - Porsche Centre Stockport
Hi,
Thank you for your positive feedback; we appreciate it.
Customer Services
Read the Warranty small print!!
Vehicle had major service, then few weeks later engine fault and loss of power.
Porsche Stockport unable to find fault. Refused further checks as under Warranty. (Cost savings) so returned vehicle without repair. Fast forward few weeks I broke down with kids in car and now red engine warning. Fault with injector and a week without a vehicle. Car been running with faulty injector for over 3 months so now I potentially have a time bomb and will need to renew Warranty every year or risk a hige repair bill. Not happy at all. Dont bother with Porsche assist either as you get a offered a Macan empty on fuel or Enterprise rent a car.
13 septembre 2025
Réponse de Stratstone - Porsche Centre Stockport
Hello,
We appreciate you bringing this to our attention.
We're sorry to hear about the engine fault, loss of power, and subsequent breakdown with your children.
We'll investigate why the issue wasn't identified and the concerns with the warranty service and Porsche assist.
Your feedback is valuable.
Customer Services
Friendly and efficient service
3 septembre 2025
Réponse de Stratstone - Porsche Centre Stockport
Hi Greg,
We appreciate you taking the time to leave us this wonderful feedback regarding your recent experience with our services.
Customer Services
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