All the staff members I spoke to where lovely, as well as the order came in quickly and efficient. The order was perfect and I like how you use paper bags for orders.
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Lisez les avis des autres
Bought a size too small so went in store to return and buy the correct size (order details and website state you can't exchange an order). Luckily, however, the person at the till was kind enough to d... Voir plus
The staff in the bluewater superdry store were sitting around chatting & not paying any attention to your customers. When I made my purchase, the store was empty & the woman on the till was half aslee... Voir plus
Friendly staff, great items in store. Only 1 issue is a concern on accessibility and how packed the shop floor is with merchandise, barely much room to move in between clothes racks, quite uncomfortab... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements
- Magasin de vêtements pour hommes
- Magasin de vêtements de plein air
- Magasin de streetwear
- Magasin de vêtements pour femmes
À propos de Superdry - Bluewater
Écrit par l'entreprise
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensCoordonnées de contact
Upper Thames Walk, DA9 9ST, Greenhithe, Royaume-Uni
- 01322 313673
4,7
Excellent
515 avis
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Staff in store were great when ordering…
Staff in store were great when ordering this item when the size required was unavailable on the visit.
25 novembre 2024
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Réponse de Superdry - Bluewater
Hi,
Thank you for your kind review.
We're delighted to hear that you had a positive experience and that you love your new coat. We appreciate you taking the time to share your feedback.
We hope you have a lovely Christmas,
Superdry
Items were delivered promptly
Items were delivered promptly, and packaged well. The website is easy to use.
24 novembre 2024
great product well made at an excellent…
great product well made at an excellent price store was very well presented and staff were friendly
23 novembre 2024
The friendliness and professionalism of…
The friendliness and professionalism of the staff. Excellent experience.
25 novembre 2024
Large amount of coats to choose from
Large amount of coats to choose from, everything was priced clearly, and with a variety of sizes.
23 novembre 2024
Shopped at the Bluewater store to try…
Shopped at the Bluewater store to try get a jacket, requested assistance from a member of staff. Very helpful and informative. Overall happy with my experience.
22 novembre 2024
Réponse de Superdry - Bluewater
Hello,
Thank you for great feedback!
We always aim to offer the best service to our customers every time, so we're really pleased to see your comments about our Bluewater store.
Thanks so much for shopping with us.
Superdry Team
Friendly staff
Friendly staff, great items in store. Only 1 issue is a concern on accessibility and how packed the shop floor is with merchandise, barely much room to move in between clothes racks, quite uncomfortable. Whilst shopping, a women with a buggy could not get through space with ease, anyone using a wheelchair would find it incredibly difficult to get around.
18 novembre 2024
Réponse de Superdry - Bluewater
Hello,
Thank you for reviewing your shopping experience at our Bluewater store.
We always aim to offer the best service to our customers every time, so we appreciate your comments so we can learn and improve.
Thanks so much for shopping with us, we really appreciate it!
Superdry Team
Lovely service
Lovely service. Very happy with my purchase
Was able to try on loads of coats until I was happy. Lots of choice.
21 novembre 2024
It was overall a nice experience
It was overall a nice experience. The shop assistant was nice. She helped me to pick up nice and cosy jacket for my teenager girl
18 novembre 2024
Exceptional service
Very helpful assistant who looked up specific information regarding a jacket I was interested in buying. Couldn’t have been more helpful. Showed me info online.
Pleasant attitude. We need more people like him !!
18 novembre 2024
The lady who assisted us in the ship…
The lady who assisted us in the ship was amazing! So helpful and gave great advice to my daughter trying to choose a cost. Thanks
18 novembre 2024
I would of given this coat 5 stars but…
I would of given this coat 5 stars but the hood is very big, you can't see when you have it up. Besides from that, I love it.
14 novembre 2024
Réponse de Superdry - Bluewater
Hello,
We appreciate your feedback and are glad you love the coat.
We understand your concern about the hood's size. We'll take your comment into consideration for future designs.
Thank you,
Superdry
Réponse de Superdry - Bluewater
Hello,
Thank you for leaving us a great review.
At Superdry, we want our customers to have a really positive experience, so we're really pleased to read your comments about our Bluewater store.
Thank you for shopping with us, we hope to see you again soon.
Superdry Team
Réponse de Superdry - Bluewater
Hello,
We appreciate you sharing your feedback about your experience at our Bluewater store.
We always aim to offer the best service to our customers every time, so we're really pleased to read your comments.
Thanks so much for shopping with us.
Superdry Team
Brilliant service from the store
Brilliant service from the store. Sales assistant helped me order the product I wanted as they did not have the size I needed in stock. It was delivered free within a couple of days.
27 octobre 2024
Staff was very lovely and went above…
Staff was very lovely and went above and beyond to help with s
23 octobre 2024
Réponse de Superdry - Bluewater
Hello,
Thank you for taking the time to leave a great review about your Bluewater store shopping experience.
We endeavor to give our customers a really positive experience, so we really appreciate your great feedback.
Thank you for shopping with us!
Superdry Team
Sales assistant was really friendly and…
Sales assistant was really friendly and answered all my questions. Cashier was very pleasant too!
18 octobre 2024
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