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Superdry - Cambridge Avis 

197
TrustScore 4.5 sur 5

4,5

30-31 Petty Cury, CB2 3NB Cambridge, GB


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Lisez les avis des autres

Noté 1 sur 5 étoiles

I often shop at Superdry and have a lot of clothes from there. I went into the Cambridge store to check how much money I had on two gift vouchers. The gift vouchers are 'One4all', so they can be u... Voir plus

Noté 5 sur 5 étoiles

Great service. We found a coat we liked in the store, but they didn’t have the size we needed so a very kind and friendly girl working in the shop, ordered it on line and we had it delivered to our ho... Voir plus

Noté 5 sur 5 étoiles

Excellent in store customer service and quality item. Accidentally ordered the wrong length trousers. Dealt with quickly, efficiently and professionally with staff member in store. She was also very p... Voir plus

Noté 5 sur 5 étoiles

I purchased two jackets from the Superdry Cambridge store and was very happy with the range of clothing available and the service provided. Due to both jackets being subjected to an online sale price,... Voir plus


À propos de l'entreprise

  1. Magasin de vêtements
  2. Magasin de vêtements pour hommes
  3. Magasin de vêtements de plein air
  4. Magasin de streetwear
  5. Magasin de vêtements pour femmes

À propos de Superdry - Cambridge

Écrit par l'entreprise

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Coordonnées de contact

  • 30-31 Petty Cury, CB2 3NB, Cambridge, Royaume-Uni

  • 01223 464361

4,5

Excellent

TrustScore 4.5 sur 5

197 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,5

Tous les avis

(197)

13 321 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent service

Excellent service, staff very helpful. Shorts arrived quickly and are perfect.

25 août 2022
Logo de Superdry - Cambridge

Réponse de Superdry - Cambridge

Hi, Thank you for taking the time to give us your feedback. We always do our best to give our customers a positive experience, so it's really good to hear that everything's gone well. Thanks so much for taking the time to give us your feedback.
Kind regards,
Superdry Care

Noté 5 sur 5 étoiles

Great customer service

The staff were so helpful in store. After a quick stock check, was able to order us exactly what we were after. Arrived before the date we given and my son is chuffed to bits.
We’ll done Superdry. Fantastic customer service.

3 août 2022
Logo de Superdry - Cambridge

Réponse de Superdry - Cambridge

Hi Sally,

We appreciate you sharing your feedback with us. We always do our best to give our customers a positive experience, so we're really happy to to read your comments. Thanks so much for your review and comments.

Superdry Care

Noté 5 sur 5 étoiles

Wonderful friendly staff and extremely…

Wonderful friendly staff and extremely knowledgeable

30 juillet 2022
Logo de Superdry - Cambridge

Réponse de Superdry - Cambridge

Hello Rupert,

Thank you for taking the time to leave a review. At Superdry, we want our customers to have a really positive experience, so we're really happy to to read your comments. Thanks so much for taking the time to give us your feedback.

Superdry Care

Noté 5 sur 5 étoiles

Staff where amazing so friendly and…

Staff where amazing so friendly and very helpful

28 juillet 2022
Logo de Superdry - Cambridge

Réponse de Superdry - Cambridge

Hi,

We appreciate you sharing your feedback with us. We always aim to offer the best service to our customers every time, so we're really pleased that you love your new purchase. Thanks for taking the time to leave a review. We really appreciate it.

Superdry Care

Noté 5 sur 5 étoiles

The store assistant was really helpful…

The store assistant was really helpful and made sure my returns were dealt with correctly. He then went on to assist me with alternative purchases. I will use the Cambridge store again due to the way I was looked after.

27 juillet 2022
Logo de Superdry - Cambridge

Réponse de Superdry - Cambridge

Hi,

We appreciate you sharing your feedback with us. We endeavour to give our customers a really positive experience, so we're really pleased that you love your new purchase. Thanks again for the review. We really appreciate it.

Superdry Care

Noté 5 sur 5 étoiles

Very nice products

Very nice products, good quality, nice colours, on time delivery, on spot sizes

20 juillet 2022
Logo de Superdry - Cambridge

Réponse de Superdry - Cambridge

Hi Laura,

Thank you for sharing your feedback with us. We endeavour to give our customers a really positive experience, so we're really pleased that everything has gone smoothly. Thanks so much for taking the time to give us your feedback.

Superdry Care

Noté 5 sur 5 étoiles

Very kind and professional customer…

Very kind and professional customer support. Very impressive. Thanks.

18 juillet 2022
Logo de Superdry - Cambridge

Réponse de Superdry - Cambridge

Hello Joon,

We appreciate you taking the time to review your recent experience with us. At Superdry, we want our customers to have a really positive experience, so we love to hear from happy customers. Thanks for taking the time to leave a review. We really appreciate it.

Superdry Care

Noté 5 sur 5 étoiles

Staff were very helpful and ordered…

Staff were very helpful and ordered what we wanted as they did not have stock. Picked up next time we went in no worries.

13 juillet 2022
Logo de Superdry - Cambridge

Réponse de Superdry - Cambridge

Hi Tim,

Thank you for sharing your feedback with us. We endeavour to give our customers a really positive experience, so we're really pleased that everything has gone smoothly. Thanks so much for taking the time to give us your feedback.

Superdry Care

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service, the staff could not have been more helpful

12 juillet 2022
Logo de Superdry - Cambridge

Réponse de Superdry - Cambridge

Hello,

Thank you for taking the time to leave a review. We always do our best to give our customers a positive experience, so we're really happy to to read your comments. Thanks so much for your review and comments.

Superdry Care

Noté 5 sur 5 étoiles

The manager in the Cambridge branch was…

The manager in the Cambridge branch was very professional and allowed me to easily order an out of stock item. Well done!

11 juillet 2022
Logo de Superdry - Cambridge

Réponse de Superdry - Cambridge

Hi,

We appreciate you taking the time to review your recent experience with us. At Superdry, we want you to have a great experience, so we love to hear from happy customers. Thanks again for the review. We really appreciate it.

Superdry Care

Noté 5 sur 5 étoiles

Great clothes

Great clothes, even better customer service in store. Maisie at your Cambridge store is amazing.

27 juin 2022
Logo de Superdry - Cambridge

Réponse de Superdry - Cambridge

Hi Catherine,

Thank you for taking the time to leave a review. We always do our best to give our customers a positive experience, so it's really good to hear that everything's gone well. Thanks for taking the time to leave a review. We really appreciate it.

Superdry Care

Noté 5 sur 5 étoiles

Very helpful and speedy ordering…

Very helpful and speedy ordering straight to the shop. Lovely shirt. I will be back

21 juin 2022
Logo de Superdry - Cambridge

Réponse de Superdry - Cambridge

Hello Harriet,

We appreciate you sharing your feedback with us. We always aim to offer the best service to our customers every time, so we love to hear from happy customers. Thanks so much for your review and comments.

Superdry Care

Noté 5 sur 5 étoiles

Great customer service and love the…

Great customer service and love the fact they send you product that isn’t in the store with no postage costs

28 mai 2022
Logo de Superdry - Cambridge

Réponse de Superdry - Cambridge

Hello Barnaby,

We appreciate you taking the time to review your recent experience with us. We always aim to offer the best service to our customers every time, so we're really pleased that everything has gone smoothly. Thanks again for the review. We really appreciate it.

Superdry Care

Noté 5 sur 5 étoiles

Super service

Tried l/s top in shop - needed bigger size staff ordered one arrived soon. Quality item organic cotton! Very please 😄

26 mars 2022
Noté 5 sur 5 étoiles

Staff were very helpful

Staff were very helpful, polite and let myself and my daughter browse the shop in peace. I perfect balance! The sizes are absurd however, A large fitted by size 8 daughter.

17 mars 2022
Noté 1 sur 5 étoiles

Incorrect refund amount

- I have just discovered that I’ve only been refunded for one pair of jeans when I returned 2 pairs. I have emailed tonight so hopefully this will soon be resolved. This has now been resolved.
Make sure you check your refund amounts.

29 janvier 2022
Logo de Superdry - Cambridge

Réponse de Superdry - Cambridge

Hi - Apologies for the delay - we can see that this has since been resolved and refunded for you. Sorry again for the delay - but thanks for the feedback!
Kind regards,
Superdry Care

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