Bought a shirt before Xmas in central Edinburgh which was too small.Returns policy says have to go back to store but store now closed! Tried online and went round in circles - wouldn't accept order nu... Voir plus

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Lisez les avis des autres
The staff were so helpful and considerate. I am 75 and they were youngsters who could not do enough to make sure that I got what I wanted and what was right for me. It’s not often that young staff hav... Voir plus
High quality clothing, atmosphere is perfect and it feels like I’m somewhere tropical. I like the changing rooms too! The only thing I would say that needs a bit improvement is the energy of the staf... Voir plus
The company does exactly what it says. I have shopped in store and online for years and welcome this company to continue to serving the customer the products it sells. Online shopping keeps you update... Voir plus
À propos de l'entreprise
- Magasin de vêtements
- Magasin de vêtements pour hommes
- Magasin de vêtements de plein air
- Magasin de streetwear
- Magasin de vêtements pour femmes
À propos de Superdry - Edinburgh
Écrit par l'entreprise
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensCoordonnées de contact
14/22, Princes Mall, EH1 1BQ, Edinburgh, Royaume-Uni
- 01315 583328
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I love this brand
I love this brand. Such lovely clothes and a bit different to other brands, which is what I like. I’m a small woman and love their tops and jackets. Unfortunately, men’s sizing doesn’t seem to be as good since my 17 yr old son can’t find a jacket small enough. They seem slim enough but very long, and wide on the shoulders. However, for women’s clothing, 5 stars!
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Goods quality is fine but..
Goods quality is fine. Personnel kindness and assistance less…

Réponse de Superdry - Edinburgh
Hard to find clothes that adjust to my…
Hard to find clothes that adjust to my shape. Small waist and broad shoulders - I either find myself wearing clothes that are baggy around my waist or way too tight around my shoulders. Superdry was perfect.
Fast, efficient and very nice service
I was in a rush buying a gift and I went to buy a back pack. One client advisor assisted me, telling me the features of the backpacks and the guarantee. Service was fast, efficient and very nice. Thank you very much!
I had to exchange my jacket for a…
I had to exchange my jacket for a larger size and the young man in the Edinburgh store was extremely helpful. It was a joy to shop there
Patricia Berry
I lost my sun glasses on the cashier…
I lost my sun glasses on the cashier pls call me if they found them ,, on ur store in Edinburgh my phone number +96597940929 gucci sun glasses

Réponse de Superdry - Edinburgh
Such a unique store style and product…
Such a unique store style and product range great experience
The staff were friendly and were able…
The staff were friendly and were able to help answer all my questions and exchanged my faulty jacket
Shopping was relaxed and no staff…
Shopping was relaxed and no staff coming over to ask if you need help, as I always find this annoying, friendly staff, and I will definitely be back to look at more clothes/jackets.
Special thanks to David
Special thanks to David, who was very helpful during our shopping at Superdry store at Saint James Quarter in Edinburgh.
super service!
Great t shirts
Product was good
Product was good, staff very attentive and friendly. Thought the shop was quite hard to navigate with the amount of stock on the shop floor.

Réponse de Superdry - Edinburgh
Awesome
Store had a great selection of clothes and staff were very friendly and helpful.
Signage saying discount upto 70%…
Signage saying discount upto 70% off,nothing I seen in your store had anywhere near that discount on price tag, no real bargains to be had very disappointing.
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