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Superdry - Edinburgh Avis 

262
TrustScore 4 sur 5

4,2

14/22, Princes Mall, EH1 1BQ Edinburgh, GB


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Lisez les avis des autres

Noté 1 sur 5 étoiles

Bought a shirt before Xmas in central Edinburgh which was too small.Returns policy says have to go back to store but store now closed! Tried online and went round in circles - wouldn't accept order nu... Voir plus

Noté 5 sur 5 étoiles

The staff were so helpful and considerate. I am 75 and they were youngsters who could not do enough to make sure that I got what I wanted and what was right for me. It’s not often that young staff hav... Voir plus

Noté 5 sur 5 étoiles

High quality clothing, atmosphere is perfect and it feels like I’m somewhere tropical. I like the changing rooms too! The only thing I would say that needs a bit improvement is the energy of the staf... Voir plus

Noté 5 sur 5 étoiles

The company does exactly what it says. I have shopped in store and online for years and welcome this company to continue to serving the customer the products it sells. Online shopping keeps you update... Voir plus


À propos de l'entreprise

  1. Magasin de vêtements
  2. Magasin de vêtements pour hommes
  3. Magasin de vêtements de plein air
  4. Magasin de streetwear
  5. Magasin de vêtements pour femmes

À propos de Superdry - Edinburgh

Écrit par l'entreprise

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Coordonnées de contact

  • 14/22, Princes Mall, EH1 1BQ, Edinburgh, Royaume-Uni

  • 01315 583328

4,2

Bien

TrustScore 4 sur 5

262 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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4,2

Tous les avis

(262)

14 116 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Helpful staff

The assistant in Edinburgh store was very helpful as I could not find what I was looking for.

24 novembre 2023
Noté 5 sur 5 étoiles

Just bought a long puffer jacket from…

Just bought a long puffer jacket from Superdry to keep me warm in winter. Amazing stuff! Very light and warm. Not the cheapest but I think it’s worth the price. Just got 2 sizes bigger so can wear a jumper underneath and still have some space. The shop is a bit overcrowded with stuff but the staff friendly and helpful.

20 novembre 2023
Noté 5 sur 5 étoiles

I like the perfect quality

I like the perfect quality, the item is so comfortable as well.

23 octobre 2023
Logo de Superdry - Edinburgh

Réponse de Superdry - Edinburgh

Hi, Thank you for sharing your feedback with us. We endeavor to give our customers a really positive experience, so we love to hear from happy customers. Thanks again for the review. We really appreciate it. If you loved your new purchase, don't forget to leave a product review as well!
Kind regards, Superdry Care

Noté 5 sur 5 étoiles

Amazing customer service

Had two different employees help me with an order I needed to return and repurchase online and they were so attentive as if I was the only person in the room!

8 octobre 2023
Noté 5 sur 5 étoiles

Jacob Henley Jumper…

I ordered a jumper in the Edinburgh branch, on delivery I found my size choice was too small. I returned it to the shop, the staff were excellent there was no fuss on the return and they were able to reorder a more suitable size, thoroughly professional and delivery of the replacement jumper was prompt, great service all round.

27 septembre 2023
Noté 5 sur 5 étoiles

Excellent service both on in store…

Excellent service both on in store purchases and a home delivery.
Quick with good updates on the deliveries.

11 septembre 2023
Logo de Superdry - Edinburgh

Réponse de Superdry - Edinburgh

Hi Margaret,

Thank you for sharing your feedback with us. We always aim to offer the best service to our customers every time, so its really good to hear that everything’s gone well. Thanks so much for taking the time to give us your feedback.

Kind regards,

Superdry Care

Noté 5 sur 5 étoiles

Quality down

Really good quality jacket ideal for chilly spring/autumn conditions. The look and feel is great - has a lovely Patagonia/TNF look with a classy matt sheen.

Great staff and store manager at the St. James Court Shopping Centre outlet.

2 septembre 2023
Noté 5 sur 5 étoiles

Perfect

Staff is friendly. Refund is fast than expected. Parcel delivery on time.

24 juillet 2023
Logo de Superdry - Edinburgh

Réponse de Superdry - Edinburgh

Hi, Thank you for taking the time to give us your feedback. At Superdry, we want our customers to have a really positive experience, so we're really happy to read your comments. Thanks so much for your review and comments.
Kind regards, Superdry Care

Noté 4 sur 5 étoiles

Been a while since I've shopped

It's been a while since I've shopped for new clothes. I forgot how sizes can be a problem with Superdry. Forgetting you often need to buy a size bigger.

As I ordered online it was disappointing to get delivery and not everything fit properly.

As for quality, it's the same as always. Good to high quality.
Sometimes I feel the stitching could be better. Lots of loose threads, which you don't expect for the premium price.

Would that stop me buying from Superdry. No! I like the selection of shirts and t-shirts and jackets. Trainers not for me and wish you had boot cut jeans for men.

I also used to be a massive fan of your leather shoulder bag range. Which you had in every colour. Not sure why you stopped making them. I had a collection of 12 of them.

I always enjoy shopping at Superdry. Picking a t-shirt is like being able to pick the colour from a paint chart, so many to choose from and match to things.

Thank You

25 juin 2023

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