Liverpool store. I didn’t catch the name of the shop assistant but I needed help with an online enquiry, I returned the next day to collect my coat and ended up exchanging for a different size. The gi... Voir plus
Établissement
Changer d'établissementMSU2a South John Street, Liverpool One Shopping Centre, L1 8BJ Liverpool, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Super dry is a good clothing company I used the website for years and not once have I ever been let down.
Issues with order delivered to store but then it was mistakenly retuned to warehouse. Had to order item again this time in store. Collected parcel from store but on opening parcel at home item still... Voir plus
Superdry clothes are top quality. Any clothing that I've purchased in the past have lasted a long time. I visited the store in Liverpool, which had a wealth of range and stock, well presented, and the... Voir plus
À propos de l'entreprise
- Magasin de vêtements
- Magasin de vêtements pour hommes
- Magasin de vêtements de plein air
- Magasin de streetwear
- Magasin de vêtements pour femmes
À propos de Superdry - Liverpool
Écrit par l'entreprise
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensCoordonnées de contact
MSU2a South John Street, Liverpool One Shopping Centre, L1 8BJ, Liverpool, Royaume-Uni
- 01517 077733
4,7
Excellent
243 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Brilliant processes!
Brilliant processes!
I ordered for a gift for friend’s husband and ordered wrong size. My friend checked label on his other SuperDry garments and so I also ordered the correct size. I collected from the Liverpool shop and was expecting a problem as I needed to return. It was very smooth and didn’t even need to produce my card for a refund - it was automatically refunded!
The staff were very helpful and efficient.
20 janvier 2025
Top quality products.
Top quality products.
The staff are also very kind and respectful.
19 janvier 2025
Excellent Service and very reliable
Excellent Service and very reliable.
Lovely staff in Liverpool L1 store.
10 janvier 2025
I received the wrong colour
I received the wrong colour, but have kept it as its too close to Christmas to start changing things
13 décembre 2024
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Réponse de Superdry - Liverpool
Hello,
Thank you for your 5-star review!
We're so happy to hear you enjoyed the product and our service. We strive to provide a positive experience for all our customers.
We hope you have a lovely Christmas,
Superdry
Good experience
Didn't have the product in store so alternatives were suggested. When non of these were acceptable the store person ordered the product online. No hassle, pleasant staff.
25 novembre 2024
Staff were very polite and friendly
19 novembre 2024
Friendly and happy staff
Friendly and happy staff, very helpful and made the experience enjoyable. Was not harassed by the staff trying to be pushy and sell.
2 novembre 2024
Réponse de Superdry - Liverpool
Thank you for taking the time to give us your feedback. At Superdry, we want you to have a great experience, so it's really good to hear that everything's gone well. Thanks again for the review. We really appreciate it.
Kind regards,
Superdry Customer Care
Excellent
Excellent communication, delivery etc, great staff in store attentive & friendly
25 octobre 2024
Réponse de Superdry - Liverpool
Hello,
Thank you for your review about your online shopping experience.
At Superdry, we want our customers to have a really positive experience, so we really value your feedback about our Liverpool store.
Thank you for shopping with us.
If you loved your new purchase, don't forget to leave a product review too.
Superdry Team
Réponse de Superdry - Liverpool
Hello,
Thank you for taking the time to give us your feedback.
At Superdry, we want you to have a great experience, so we really appreciate your kind comments about our Liverpool store.
Thank you for shopping with us, we really appreciate it!
Superdry Team
Réponse de Superdry - Liverpool
Hello,
Thank you for sharing your 5 star review with us.
At Superdry, we want you to have a great experience, so we are delighted with your feedback regarding our Liverpool store and our range.
Thanks so much for shopping with us, we really appreciate it.
Superdry Team
Réponse de Superdry - Liverpool
Hello,
Thank you for taking the time to review your recent shopping experience at our Liverpool store.
At Superdry, we want you to have a great experience, so we appreciate your valued 5 star review.
Thanks so much for shopping with us, we really appreciate it!
Superdry Team
Staff in shop in Liverpool were…
Staff in shop in Liverpool were brilliant,Fully satisfied with the coat I bought excellent value and very warm.
17 septembre 2024
Very helpful and friendly staff
14 septembre 2024
The lady who took care of us was…
The lady who took care of us was extremely polite and kind
23 août 2024
Sale staff were friendly and not pushy
Sale staff were friendly and not pushy, you still accept cash quality of clothes is great.
26 juillet 2024
Products too high up .no staff about to help . Nobody came near to ask if I needed help
Shop too dark and staff didn't seem interested
14 juillet 2024
Réponse de Superdry - Liverpool
Hello,
We appreciate you sharing your feedback with us.
At Superdry we want customers to have a positive experience every time so we are sorry to hear this.
We have taken on board your valuable feedback so we can improve.
Thank you for shopping with us, we really appreciate it.
Superdry Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.