the colleagues were all super helpful and kind. all a credit to the store. i had a couple questions which were quickly and easily answered and i was showed many options. such lovely customer serv... Voir plus
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Lisez les avis des autres
The staff at the cashier( the initial purchase) seemed a bit annoyed and was asking for original ID documents . Not felt like coming to Superdry again
Good music but always so loud, it hurts the ears, our children can't stand the extremely high volume, especially my ADHD son. I can't even understand what the staff from till is saying, always struggl... Voir plus
L'entreprise a répondu
We received a great service from the Peterborough shop in Queensgate shopping centre. They didn't have the item in the store but the shop assistant ordered it on line to be sent to our home address. S... Voir plus
À propos de l'entreprise
- Magasin de vêtements
- Magasin de vêtements pour hommes
- Magasin de vêtements de plein air
- Magasin de streetwear
- Magasin de vêtements pour femmes
À propos de Superdry - Peterborough
Écrit par l'entreprise
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensCoordonnées de contact
35-37 Queensgate Centre, PE1 1NT, Peterborough, Royaume-Uni
- 01733 873028
4,4
Excellent
195 avis
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Really good quality clothes
Really good quality clothes
Nice and thick clothing
Lovely and soft clothing
All in all Exceptional Quality
Very friendly and polite staff
31 décembre 2023
Good quality clothes
Good quality clothes. Easy site to navigate. Always loads of designs to choose from. I did collect at store which was very straight forward. Great staff and friendly. Good choice of stuff in store too, almost too tempting to buy more!
20 décembre 2023
The service was great.
10 décembre 2023
Good experience
1 décembre 2023
Staff knowledgeable and helpful
1 décembre 2023
I recently bought a jacket for me…
I recently bought a jacket for me daughter and still haven’t received it evri are looking into the delivery they have told me to contact super dry I explained in the msg has I am now that I approached a member of Superdry staff at the shop in Peterborough he told me I would have to deal with delivery company evri which I have been trying to do but they have told me to contact you
I put a msg on this page last week and still no reply from yourself ???? Very disappointed pointed in no reply
13 novembre 2023
I never received my order (a birthday…
I never received my order (a birthday present for my son), as the courier company Evri failed miserably to find my address. After the first attempt they asked for more details and I gave them detailed instructions where my property is, ie which house number I am next to and my mobile number. Instead of finding me, my address was changed on the delivery and the parcel was returned to sender. Nobody rang me to check. Until Superdry start using a decent courier, I won't be ordering anything from them again.
19 octobre 2023
Great company 5 stars jacket didn't fit…
Great company 5 stars jacket didn't fit no more my sizes got money back easy thank you
22 octobre 2023
Product is great but I would expect…
Product is great but I would expect free delivery on spending more than 100 pounds. Also, a packaging that’s easy to carry, or the ability to get a free bag from the store would be good, as I had trouble carrying the package to my home
19 octobre 2023
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Very helpful staff in store at…
Very helpful staff in store at Queensgate, Peterborough. Helped with my order as size was not in stock for a birthday present. Only reason you did not score 5 stars was I was not allowed to have my prepaid item delivered to store which would have been easier when your buying for your partner.
Thanks again.
Phil.
1 septembre 2023
Réponse de Superdry - Peterborough
Hi Phil,
We appreciate you taking the time to review your recent experience with us. At Superdry, we want our customers to have a really positive experience, so it's really good to hear that everything's gone well. Thanks for taking the time to leave a review. We really appreciate it.
Kind regards,
Superdry Care
Product is amazing in really good…
Product is amazing in really good quality. First I ordered wrong size. I chosed to exchange in store. In the store they said I couldn't exchange there bc I chose online. It is odd. Sthg wrong in the system.
12 août 2023
Top class customer service
Excellent customer service. An amazing range of garments with exceptional feeling and quality. The women's range is impressive to say the least.
31 juillet 2023
Réponse de Superdry - Peterborough
Hi Tasos,
We appreciate you sharing your feedback with us. We always do our best to give our customers a positive experience, so we're really pleased that everything has gone smoothly. Thanks so much for your review and comments.
Kind regards,
Superdry Care
Excellent customer service
I made my first order with Superdry and decided to collect from in store. When I arrived, I was greeted by Alarna who was very friendly and helpful. She explained the whole process and was very patient. Excellent customer service, I shall definitely be visiting the store again!
8 juin 2023
Avis spontané
Réponse de Superdry - Peterborough
Hi JM, Thank you for sharing your Store feedback with us. We endeavour to give our customers a really positive experience, so we're really pleased that everything has gone smoothly. Thanks for taking the time to leave a great review and we'll share this with our staff member. We hope to see you as a valued customer again soon.
Excellent service made the transaction…
Excellent service made the transaction really easy
29 avril 2023
Helpful staff, returned my item without a problem
Helpful staff, returned my item without a problem . Excellent service
13 avril 2023
Réponse de Superdry - Peterborough
Hi Barbara, Thank you for taking the time to give us your feedback. At Superdry, we want you to have a great experience, so we love to hear from happy customers. Thanks so much for your review and comments, we hope to see you as a customer again soon.
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