Absolutely Terrible Customer Service Honestly, one of the worst experiences I’ve had with a POS company. Our till is not syncing, and despite trying everything, including logging out an... Voir plus
L'entreprise a répondu
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Absolutely Terrible Customer Service Honestly, one of the worst experiences I’ve had with a POS company. Our till is not syncing, and despite trying everything, including logging out an... Voir plus
L'entreprise a répondu
Issues with BT Broadband on a Saturday morning. Swoopos Helpdesk ensured our till systems were available again as soon as possible (before the fix from BT). Thanks to Kenny / Rovin and the others who... Voir plus
Akib came onsite today and did our set up he was very professional and informative taught us everything we needed to know about the system and offered further support. Raimonda also went above and bey... Voir plus
A great company with amazing customer support. We have purchased a till system and card machine through Swoopos for a new food offering within our office space. The team have been great at helping to... Voir plus
The SWOOPOS mobile point-of-sale system, which cover Epos, Self service Kiosks, Mobile ordering, handheld epos, multiple payment integrations and so much more. Built-in features like reservation, Intuitive inventory and staff management. Insightful customer data and analytics. Powerful mobile marketing. Integrated to just eat, Deliveroo, Uber Eats and Xero.
28 Cleveland street, WV1 3HT, Wolverhampton, Royaume-Uni
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A répondu à 50 % de ses avis négatifs
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Akib sorted my card machine in a few minutes. Everything ok noe
So Swoopos provided a system to a client of mine for the pub she runs.
They did a really hands-on demo and delivered the equipment.
It was much smaller than we expected and weren’t able to get along with it.
So within no time and minimal fuss, they upgraded it for minimal cost.
Kenny, Debs and the team are always on hand and whatever else has happened, these guys are amazing for service, and generally caring and taking feedback.
Thanks
I was researching for long time of an easy to use pos system for my new restaurant & finally chose Swoopos. Very glad with my choice as the hardware (sunmi v3 and pax a920pro) & software working great and saves more than 20% of the waiters time that means extra sales. Also very speedy response by Kenny who answered all my calls & requests in few minutes. I strongly recommend this new company
Akib went above and beyond to make sure all of my kit was working and connected. Multiple video calls and recordings sent back and forth - he refused to let go until I was all connected. Sincerely grateful to him 🙏 Thanks Akib
Easy install. Good communication. Training was simple and explained well. Our concerns where answered and resolved. Kenneth and Elliot are very professional and helpful.
Fantastic Service!
Anderia was amazing in setting up the tills and software system for my restaurant. She was professional, efficient, and tailored everything to suit our needs perfectly. She also took the time to train my team, making the transition smooth and stress-free.
Highly recommend her for anyone needing expert support with business systems!
Called today to get my menu prices changed.Akib went above and beyond.
He ensured I was happy with all the changes all in the same day.
Great support provided.
Fabulous service even at weekends problem sorted within 30 minutes of emailing .
Uk call centre , and speak to a person within two rings ! As a business that’s so important .
Friendly polite and nothing is too much trouble .
A great company with amazing customer support. We have purchased a till system and card machine through Swoopos for a new food offering within our office space. The team have been great at helping to support me with the set up (with the 1000’s of questions I have had! And many hurdles I threw at them) I want to especially say a big thanks to Kenny and Elliot who have helped get things sorted.
VERY HELPFUL AND POLITE, SETTING UP OUR EPOS SYSTEM. HE ANSWERED ANY QUESTIONS WE HAD, THOROUGHLY, AND MADE EVERYTHING EASY TO UNDERSTAND. THE ONSITE ENGINEER AKIB WAS VERY HELPFUL AND ANDREA HELPED A LOT DEFINITLY RECOMMEND.
Andrea has been excellent in her customer service and support to our team. Thank you for being attentive, helpful & extremely swift in your response to our every query!
Great company to work with. Andrea goes above and beyond for our customers to ensure a smooth service for clients. Couldn’t recommend a better company if you need an epos system. Pleasure doing business. Plenty more to come!
Kenny was very helpful and he was in the top of each step. Can’t thank you enough
Akib and tray attended our site i was very happy with their service and raimonda went above and beyond overall a good experience. Debs sorted out of account frpm the start she's also very dedicated. Swapped a screen to a better one at no charge. If you need till solutions this company will bend over backwards to help and are at the end the phone 7 days a week.
Been with this company for a while now. The devs are very quick to respond to any queries and fix issues. Our transaction speed has increased by around 40%.
Cloud based system means we can check figures from anywhere, which is really useful when not on the premises.
Couldn't ask for more!
100% satisfied with the system and the team at Swoopos. From the moment I was looking for a POS system to onboarding and post go-live, I have never have been let down. My account manager Andrea is brilliant, always a call or message away when needed. Thank you Swoopos and Andrea for the swift and amazing service. Totally recommend.
Great service and great communication! I’ve worked with Debs on multiple occasions. She is a pleasure to work with. Plenty more business to come in the future!
The support with Swoopos epos has always been 10/10 no problem to big, and always on hand to help with any issues. Deborah is fantastic!! Credit to the Swoopos Team.
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