Sytner Group - Bentley Edinburgh Avis 

I was on vacation in Edinburgh and I was at Fort Kinnaird which just around the corner was the Bentley Dealership.

As a huge fan of Bentley myself and my friend went to check it out. To admire the cars, products and perhaps buy some merchandise and mainly take some pictures.

- Jolly Kwan
The showroom host

Made us feel extremely welcome.

Usually it’s a bit awkward going into a showroom full of expensive cars knowing we ain’t gonna purchase any of the cars just to look around.

But with Jolly around she made us feel like a VIP client even though we where just there to admire the cars, take some pictures and buy some merchandise which in my case I bought an official keyring from Bentley and my friend bought a keyring and cap. It sounds like a bit of silly reason to go to a luxurious car dealership but if your a big fan to the car manufacture it truly means a lot just to be in the presence of the work that goes behind the scenes etc.

Thanks to her
It was definitely worth the trip to Fort Kinnaird and she even offered us a Bentley pen and an official magazine of Lamborghini for FREE.
As a sign that they appreciate the fact that we’ve come just to admire there products and etc. It Made us feel very special and welcome. Thanks to her the experience was awesome and I will never forget.

Since that day onward I’ve had nothing but respect for “Bentley Edinburgh”

Many thanks to Jolly Kwan for making it a awesome experience and giving us amazing Hospitality.

I Left Edinburgh very pleased knowing even if you don’t owe a Bentley. They will make you feel like a special client regardless what the situation is no matter how big or small, that they truly care about the customers and clients

And expect a warm welcome
Especially if Jolly Kwan is on. :)

It was a pleasure doing business with your Mark Gardner very helpful & hospitable. Very pleased with my Continental GT.
Looking forward to my Crewe factory visit.
AP

Left a good review when collecting my bentayga in April, car developed some problems on my long drive home in April, since then it has been a nightmare the car went into Bentley Tunbridge in early may and after nearly six weeks and over £10,000 of work to bring it up to Bentley standards it is back, I have rejected it 3 times and changed my mind as I love the car but find it very hard to understand how they can send out a car with a big list of faults and half the scheduled service it was due completed prior to delivery, very disappointed and it’s certainly taken the edge of buying my dream car, Bentley Tunbridge where amazing and got it sorted through warranty

I have asked 4 times for my driving licence to be returned …. I’m still waiting. Other than that I am very happy with my car.

Once again a tremendous experience at Sytner Bentley Edinburgh, even wth the current covid constraints. Kenneth and the team are a different class and couldn't be more accommodating and helpful, the very reason i've been using Bentley Edinburgh since 2014.

I found the customer excellent, all the points i queried were satisfactorily dealt with and overall a very satisfying eexperience

Car was collected on time, serviced and returned early!
All work including a couple of warranty items handled without any fuss.

Thank you

Very helpful with all discussions and paperwork nice people to deal with

excellent service from the manager, dominic bell, and the salesman kenneth purdon, both were extremely helpful and knowledgable in working out the deal which allowed the purchase. both employees are a credit to the syntner group, i will certainly return.

My experience was extremely good
Especially Mr Kenneth
Well done and keep it up