Had my car in for service and received a vehicle health check report, recommending I spend a further £1,800 on faults with my battery, suspension, recommend air con service and a missing wheel hub cov... Voir plus
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Lisez les avis des autres
Took my RR Cullinan for a warning light issue, and also to look at a previous issue with A/C blower that wasn’t rectified, Steve the Senior service engineer rectified the warning light issue , and... Voir plus
L'entreprise a répondu
Our Flying Spur was serviced at Bentley Manchester on 21/9/26. We received first class service from booking the service to collecting the car. The staff we dealt with were all welcoming, professional,... Voir plus
L'entreprise a répondu
We went to Bentley Manchester looking for a second hand Bentyga. We were introduced to Pamela Boyd who royally looked after us. Pamela’s technical knowledge and her way of explaining everything in lay... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Coordonnées de contact
Mobberley Rd, WA16 8GT, Knutsford, Royaume-Uni
- 01565 220347
4,6
Excellent
390 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
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Excellent service as usual from the…
Excellent service as usual from the service team at Knutsford
3 mai 2024
Réponse de Sytner Group - Bentley Manchester
Good Morning Mr Hollingsworth, We're delighted to read your kind words about Team Manchester. Thank you for your feedback and great star rating, if there is anything further that we can assist with, please do not hesitate to contact us. Kind Regards Team Manchester.
Keaton was very helpful!
Keaton was very helpful and kept me updated throughout. Very good and will always use Manchester!
19 mars 2024
Réponse de Sytner Group - Bentley Manchester
Good Morning Mr McCarney, We're delighted to read your kind words about Team Manchester. Thank you for your feedback and great star rating, if there is anything further that we can assist with, please do not hesitate to contact us. Kind Regards Team Manchester.
Absolutely fantastic service and Staff…
Absolutely fantastic service and Staff at Bentley Manchester. I even got a beautiful box of chocolates when my car was returned in immaculate condition. Thank you very much I will be back!!
15 mars 2024
Réponse de Sytner Group - Bentley Manchester
Good Morning Kris, We're delighted to read your kind words about Team Manchester. Thank you for your feedback and great star rating, if there is anything further that we can assist with, please do not hesitate to contact us. Kind Regards Team Manchester.
Réponse de Sytner Group - Bentley Manchester
Good Morning Lord Cruddas , We're delighted to read your kind words about Team Manchester. Thank you for your feedback and great star rating, if there is anything further that we can assist with, please do not hesitate to contact us. Kind Regards Team Manchester.
purchase and the service of my car…
purchase and the service of my car which is a Rolls Royce Dawn through Sytner has been a 5 star experience i have purchased many cars through the company completely stress free. When i need the car servicing steve at Sytner arranges for the car to be picked up serviced and brought back to my home. Congratulations to the whole team . Kind Regards Robert Huddersfield
7 mars 2024
Réponse de Sytner Group - Bentley Manchester
Good Morning Robert , We're delighted to read your kind words about Team Manchester. Thank you for your feedback and great star rating, if there is anything further that we can assist with, please do not hesitate to contact us. Kind Regards Team Manchester.
Excellent professional service.
7 mars 2024
Réponse de Sytner Group - Bentley Manchester
Good Morning Peter , We're delighted to read your kind words about Team Manchester. Thank you for your feedback and great star rating, if there is anything further that we can assist with, please do not hesitate to contact us. Kind Regards Team Manchester.
Excellent service
Excellent service. Service Manager Steve Alsop provided his personal courtesy.
5 mars 2024
Réponse de Sytner Group - Bentley Manchester
Good Morning Mehrdad , We're delighted to read your kind words about Team Manchester. Thank you for your feedback and great star rating, if there is anything further that we can assist with, please do not hesitate to contact us. Kind Regards Team Manchester.
Excellent customer service and work…
Excellent customer service and work completed on time and to a great standard
1 mars 2024
Réponse de Sytner Group - Bentley Manchester
Good Afternoon Mr Mitchell , We're delighted to read your kind words about Bentley Manchester. Thank you for your feedback and great star rating, if there is anything further that we can assist with, please do not hesitate to contact us. Kind Regards Team Manchester
Many thanks to Jan at Bentley…
Many thanks to Jan at Bentley Manchester. Superb advice and support as he took us through the journey of buying our new Bentley. We are delighted!
30 janvier 2024
Réponse de Sytner Group - Bentley Manchester
Good Morning Margaret , We're delighted to read your kind words about Team Manchester. Thank you for your feedback and great star rating, if there is anything further that we can assist with, please do not hesitate to contact us. Kind Regards Team Manchester.
Confidence in my car after an excellent service.
A truly great team of professionals with very high standards. Well done and thank you!
19 janvier 2024
Réponse de Sytner Group - Bentley Manchester
Good Morning Peter, We're delighted to read your kind words about Team Manchester. Thank you for your feedback and great star rating, if there is anything further that we can assist with, please do not hesitate to contact us. Kind Regards Team Manchester.
Réponse de Sytner Group - Bentley Manchester
Dear Mr Woodyer, Thank you for your 5 star review and comments. Kind Regards Team Manchester
Had a couple teething problems after…Maclaren 720s four year service
Had a couple teething problems after service on a Maclaren 720s but service manager sorted for a technician to come to my home address a day later
Andy head technician called a massive thank to him. Very punctual and sorted the problem out straight away he was very polite it’s down to him that I will give your team ten out ten
Very happy to recommend to everybody
20 novembre 2023
Réponse de Sytner Group - Bentley Manchester
Good Morning Steven, We're delighted to read your kind words about Team Manchester. Thank you for your feedback and great star rating, if there is anything further that we can assist with, please do not hesitate to contact us. Kind Regards Team Manchester.
Had several services and MOT’s carried…
Had several services and MOT’s carried out at Bentley Manchester and been relatively satisfied.Sadly my car had corrosion bodywork repairs carried out here last year and the problems returned within 10 months and less than 800?miles yet Bentley Manchester refused to rectify this unless it was at my expense.To charge over 5k for 2 rear quarters to be blown in (not replaced or stripped back) and not back up their work is an absolute insult.I would strongly recommend looking elsewhere for any paintwork as any future problems will not be guaranteed! My car is currently being stripped in a bodyshop,looking into what work has actually been carried out on these panels which I will forward to Sikkens.I will post findings on McLaren life in due course
7 novembre 2023
Réponse de Sytner Group - Bentley Manchester
Hello Simon, We are sorry that your McLaren has suffered some corrosion and that your car is now out of Warranty due to its age which is the reason that any repair cost would now be your responsibility. The team here remain committed to assisting you in the future with all service related matters. Regards, Team Manchester
Réponse de Sytner Group - Bentley Manchester
Good Morning Michelle, We're delighted to read your kind words about Bentley Manchester. Thank you for your feedback and great star rating, if there is anything further that we can assist with, please do not hesitate to contact us. Kind Regards Team Manchester
devliver time…
devliver time was very poor if my company was as bad
we would have lost alot of work
we have ford aprox 30years
and kawneer Runcorn40 years
11 octobre 2023
Staff very attentive and knowledgeable
10 octobre 2023
Réponse de Sytner Group - Bentley Manchester
Good Afternoon Keith , We're delighted to read your kind words about Bentley Manchester. Thank you for your feedback and great star rating, if there is anything further that we can assist with, please do not hesitate to contact us. Kind Regards Team Manchester
POSITIVE EXPERIENCE
Sometimes there's a little hiccup when dealing with a business. In these instances, it is the way the business deals with it that defines the outcome of the customer experience. This was one of those times, where a miscommunication threatened to leave me with a sour taste in my mouth. However, the service manager stepped up and went beyond the call of duty to resolve the error, at some considerable financial cost to the company. That restored my dented faith in Sytner Manchester and I'll be using them again in the future.
6 octobre 2023
Avis spontané
Réponse de Sytner Group - Bentley Manchester
Good Afternoon , We're delighted to read your kind words about Bentley Manchester. Thank you for your feedback and great star rating, if there is anything further that we can assist with, please do not hesitate to contact us. Kind Regards Team Manchester
Great customer service
Great customer service. Head and shoulders above other main dealer service departments.
28 septembre 2023
Réponse de Sytner Group - Bentley Manchester
Dear Mr Norton, Thank you for your 5 star review and comments. Kind Regards Team Manchester
Josh was very informative and patient
Josh was very informative and patient. They listened to my needs and tried to deliver. The process was fairly easy despite a couple of complications (our doing). The period from order to delivery was impressive. I was a little surprised that delivery was not done via a trailer! However, the whole experience has been good.
29 août 2023
Réponse de Sytner Group - Bentley Manchester
Good Morning Paul, We're delighted to read your kind words about Bentley Manchester. Thank you for your feedback and great star rating, if there is anything further that we can assist with, please do not hesitate to contact us. Kind Regards Team Manchester
Réponse de Sytner Group - Bentley Manchester
Dear Mr Leigh, Thank you for your review and comments. Kind Regards Team Manchester
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