On this particular visit, I was greeted by Sophia, whom I have dealt with before, she walked me through what work was needed and let me know what time my car was going to be ready. On picking up the v... Voir plus
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Lisez les avis des autres
Sophie was great with showing us the car and in general. I’ve given a 4/5 only because when we got the car home I found a small dent above the rear passenger door window. Had I been made aware of it I... Voir plus
We dealt with Jonathan Hill at the Huddersfield branch and I highly recommend both this particular branch and Jonathan himself. From start to finish it went very smoothly. I wasn’t even planning on u... Voir plus
L'entreprise a répondu
Friendly attentive and accommodating staff who treated me as a valued customer . Little touches like the coffee and drinks counter with a helpful member of staff there were nice. And a good deal on m... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Coordonnées de contact
Trident Business Park, HD2 1UA, Leeds Road, Royaume-Uni
- 01484 350000
4,4
Excellent
500 avis
Demande des avis aux clients
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Good dealership
Helpful staff, great service. Would recommend Audi owners to Huddersfield Audi.
7 avril 2026
Avis spontané
Réponse de Sytner Group - Huddersfield Audi
Dear Fida Hussain - Thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that you found our staff helpful and our service to be of a high standard. Your recommendation means a great deal to us, and we are pleased to have earned your trust. It is always our aim to provide excellent service to all Audi owners, and your feedback is truly appreciated. We look forward to welcoming you back in the future. Kind regards, Huddersfield Audi Team
Excellent service in a timely fashion
Excellent service in a timely fashion. The visual health check of the vehicle was very useful, also appreciate the complimentary wash/valet. Thank you.
15 avril 2026
Avis spontané
Réponse de Sytner Group - Huddersfield Audi
Dear M Ali, thank you very much for your kind words and positive feedback. We are delighted to hear that you found our service both excellent and timely. It’s great to know that the visual health check was useful and that you appreciated the complimentary wash and valet. Your satisfaction is very important to us, and we truly value your support. We look forward to welcoming you back to Huddersfield Audi in the future. Best wishes, The Huddersfield Audi Team
Great customer service by George in the…
Great customer service by George in the service Dept. Kept me updated with the progress of my warranty work throughout.
7 avril 2026
Avis spontané
Réponse de Sytner Group - Huddersfield Audi
Dear Paul, thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that George provided excellent customer service and kept you well informed throughout your warranty work. It’s always our aim to ensure our customers feel valued and supported at every stage. Your positive feedback is greatly appreciated and will be passed on to George and the team. We look forward to welcoming you back to Huddersfield Audi in the future. Best regards, Huddersfield Audi Team
I arrived early but that wasn’t a…
I arrived early but that wasn’t a problem. I was seen straight away. I was kept informed as what was happening to my car. When it was ready for collection I was informed and told it was ready to be picked up.
10 avril 2026
Avis spontané
Réponse de Sytner Group - Huddersfield Audi
Dear Wayne, thank you very much for your kind words and for taking the time to share your experience with Huddersfield Audi. We are delighted to hear that you were seen promptly upon arrival and that you felt well informed throughout the process. It is always our aim to provide clear communication and efficient service, so your feedback is greatly appreciated. We look forward to welcoming you back in the future and continuing to meet your expectations. Best regards, The Huddersfield Audi Team
Service was spot on
Service was spot on. I was attended to quite quickly from arriving. All the staff are so helpful informative and friendly which makes you feel relaxed.
7 avril 2026
Avis spontané
Réponse de Sytner Group - Huddersfield Audi
Dear Kenneth, thank you very much for your kind words and for taking the time to share your experience with us. We are delighted to hear that our team provided you with prompt, helpful, and friendly service, making you feel relaxed throughout your visit. It is always our aim to ensure every customer feels well informed and comfortable. Your positive feedback is greatly appreciated and motivates us to maintain the high standards you experienced. We look forward to welcoming you back in the future. Best regards, Huddersfield Audi Team
All was good from the reception to the…
All was good from the reception to the Video of the examination.The communication was also very good
7 avril 2026
Avis spontané
Réponse de Sytner Group - Huddersfield Audi
Dear Simon, thank you very much for your kind words and for taking the time to share your experience with us. We are delighted to hear that you found everything from the reception to the video of the examination to be satisfactory. It is also wonderful to know that our communication met your expectations. Your feedback is greatly appreciated and serves as a great encouragement to our team. We look forward to welcoming you back to Huddersfield Audi in the future. Best regards, The Huddersfield Audi Team
Audi has always been my favourite car place
Both sales reps great informative and made it a quick and easy sale. I came in to buy a car and they did their job professionally and friendly. It was a pleasant experience 👍🏻😃
31 mars 2026
Avis spontané
Réponse de Sytner Group - Huddersfield Audi
Dear Simon, Thank you very much for your kind words and for taking the time to share your experience with us. We’re delighted to hear that our sales team provided you with professional and friendly service, making your car purchase quick and easy. It’s wonderful to know that your visit was a pleasant one. Your feedback is greatly appreciated and motivates us to continue delivering excellent customer care. We hope you enjoy your new car and look forward to welcoming you again in the future. Best wishes, Huddersfield Audi Team
Not the best for an Audi experience
A few things I think could have been much better as part of booking my car in for an MOT
- Tyres suggested for an MOT repair without reviewing budget
- Car was retuned after 6 days despite only needing to order in 1 tyre
- valuation not completed upon request
- Staff not very friendly on the phone
1 avril 2026
Avis spontané
Réponse de Sytner Group - Huddersfield Audi
Dear Molly, Thank you for your feedback. We apologise that your experience did not meet expectations, particularly regarding the tyre recommendations, repair duration, valuation, and telephone manner. We appreciate you bringing these matters to our attention. Your satisfaction is important to us, and we hope to address your experience in more detail. Kind regards, Huddersfield Audi Team
Seeing the friendly face of Chloe
Seeing the friendly face of Chloe.
She’s professional from start to finish.
A real credit to Audi Huddersfield.
26 mars 2026
Avis spontané
Réponse de Sytner Group - Huddersfield Audi
Dear Martin, Thank you ever so much for your kind words. We are delighted to hear that Chloe provided you with such a professional and friendly experience from start to finish. It’s wonderful to know that her dedication and approach have made a positive impression. Your feedback is truly appreciated and serves as a great encouragement to the whole team here at Audi Huddersfield. We look forward to welcoming you back in the future. Best wishes, Audi Huddersfield Team
I needed a quick repair (Adblue system…
I needed a quick repair (Adblue system fault) to enable me and my family to take our holiday trip to Germany and you delivered our repaired car at the time agreed and also had approval from my Audi warranty. Thank you
27 mars 2026
Avis spontané
Réponse de Sytner Group - Huddersfield Audi
Thank you very much for your kind words. We are delighted to hear that we were able to repair your AdBlue system fault promptly and within the agreed time, allowing you and your family to enjoy your holiday trip to Germany. It’s always our aim to provide efficient and reliable service, especially when time is of the essence. We truly appreciate your trust in Huddersfield Audi and your recognition of our efforts to work closely with your Audi warranty. Safe travels and we look forward to assisting you again in the future.
Réponse de Sytner Group - Huddersfield Audi
Dear Mark, Thank you ever so much for your kind words and for taking the time to share your experience with Huddersfield Audi. We are absolutely delighted to hear that you were 100% satisfied with our customer service. It is always our aim to provide the highest standard of care and attention to every customer. Your positive feedback truly means a great deal to the entire team. We look forward to welcoming you back in the future. Best wishes, Huddersfield Audi Team
Réponse de Sytner Group - Huddersfield Audi
Dear Jill, Thank you ever so much for your kind words. We are delighted to hear that your experience with Huddersfield Audi was seamless from start to finish. It is always our aim to provide a smooth and enjoyable journey for all our customers. Your positive feedback truly means a lot to the entire team. We look forward to welcoming you back in the future and hope to continue exceeding your expectations. Best wishes, The Huddersfield Audi Team
Door repair work
Door repair work was not completed correctly and the vehicle has to returned for rework.
MMI was updated but still does not work as intended.
17 mars 2026
Avis spontané
Réponse de Sytner Group - Huddersfield Audi
Dear Mark, We are sorry to hear that the door repair work and MMI update did not meet your expectations. We appreciate your feedback and understand how frustrating this must be. Your satisfaction is important to us, and we hope to resolve this matter to your satisfaction. Kind regards, Huddersfield Audi Team
Excellent service and communication…
Excellent service and communication during my recent visit for brake fluid and pollen filter replacement
16 mars 2026
Avis spontané
Réponse de Sytner Group - Huddersfield Audi
Dear Mr Fisher - Thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that you were pleased with the service and communication during your recent visit for brake fluid and pollen filter replacement. It is always our aim to provide a smooth and efficient experience for all our customers. Your positive feedback is greatly appreciated and serves as a wonderful encouragement to the entire team at Huddersfield Audi. We look forward to welcoming you again in the future.
Audi Huddersfield
I had a great experience buying a car from Huddersfield Audi, Jack was great! He was really helpful and was able to answer all my queries. The whole process was so smooth and stress free thanks to him! Definitely would recommend.
12 mars 2026
Avis spontané
Réponse de Sytner Group - Huddersfield Audi
Thank you very much for your kind words Alex. We’re delighted to hear that Jack was able to assist you so effectively and that your experience with Huddersfield Audi was smooth and stress-free. It’s always our aim to provide excellent service and ensure all queries are answered promptly. Your recommendation means a great deal to us. We hope you enjoy your new car and look forward to welcoming you back in the future. Thanks again for choosing Huddersfield Audi.
All staff very attentive
All staff very attentive, Shauna who dealt with us was brilliant, very professional, answered all our questions, showed us round the new car,set my phone and MyAudi app up, excellent service, love the car, well done Huddersfield Audi
11 mars 2026
Avis spontané
Réponse de Sytner Group - Huddersfield Audi
Dear Debra, thank you ever so much for your wonderful review. We’re delighted to hear that Shauna provided such a professional and attentive service, and that you found the support with your new car and MyAudi app helpful. It’s fantastic to know you’re enjoying your vehicle and that the whole experience met your expectations. Your kind words mean a great deal to the team here at Huddersfield Audi. We look forward to welcoming you back in the future. Best wishes, Huddersfield Audi Team
Excellent -
We dealt with Jonathan Hill at the Huddersfield branch and I highly recommend both this particular branch and Jonathan himself. From start to finish it went very smoothly. I wasn’t even planning on using Huddersfield as it’s over an hour from where I live but I had been messed about with another very well known company so decided to look further afield. Great decision and particular praise for Jonathan Hill who knows exactly what he’s doing, was very attentive and dealt with the entire thing very well.
Thanks 👍👍
9 mars 2026
Avis spontané
Réponse de Sytner Group - Huddersfield Audi
Thank you very much for your kind words, Steven. We’re delighted to hear that Jonathan provided such attentive and professional service throughout your experience. It’s wonderful to know that travelling a little further was worthwhile and that you felt well looked after by our Huddersfield branch. Your recommendation means a great deal to us. We hope you continue to enjoy your Audi and look forward to welcoming you back in the future. Thanks again for sharing your positive experience.
Helpful staff at Huddersfield Audi
The staff at Huddersfield Audi were very good, efficient and helpful. Sophia Bulmer was particularly helpful and patient.
6 mars 2026
Avis spontané
Réponse de Sytner Group - Huddersfield Audi
Dear Mr Crabtree, thank you very much for your kind words and for taking the time to share your experience at Huddersfield Audi. We are delighted to hear that our team, especially Sophia Bulmer, provided you with efficient and patient assistance. It is always our aim to offer the highest standard of service, and your positive feedback is greatly appreciated. We look forward to welcoming you back in the future and continuing to support you with your motoring needs. Kind regards, Huddersfield Audi Team
Excellent experience with the sales…
Excellent experience with the sales person Michael Brook at Huddersfield Audi. Very helpful, engaged and personable
25 février 2026
Avis spontané
Réponse de Sytner Group - Huddersfield Audi
Dear Ian -Thank you very much for your kind words and for taking the time to share your experience with Michael Brook at Huddersfield Audi. We are delighted to hear that you found him helpful, engaged, and personable throughout your visit. It is always wonderful to receive such positive feedback, and we truly appreciate your support. We hope you continue to enjoy your Audi and look forward to welcoming you back in the future. Best wishes, The Huddersfield Audi Team
Great Service
The team at Huddersfield Audi were great! Great service and they kept me updated on progress whilst I waited (as well as being constantly refreshed with teas and coffees)
25 février 2026
Avis spontané
Réponse de Sytner Group - Huddersfield Audi
Dear Nick, thank you ever so much for your kind words and fantastic 5-star review. We’re delighted to hear that you found our team at Huddersfield Audi helpful and appreciated the regular updates during your visit. It’s wonderful to know that the refreshments added to your experience as well. Your feedback truly means a lot to us, and we look forward to welcoming you back in the future. Best wishes, The Huddersfield Audi Team
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