Sytner Sheffield are in the process of delivering a new car to my business but have contacted me to explain that the price they have quoted needs to increase by nearly 7% because they "made a mist... Voir plus
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Lisez les avis des autres
Bradley was great - he made the whole experience simple & easy from discussing and agreeing a trade in price for my old car and delivering my new car. At 61 I’m not the best with technology and Bradle... Voir plus
L'entreprise a répondu
Even though we live near London, we travelled up to Sytner Sheffield Mini as they had found the ideal car for us. Russell Watts the Mini sales executive organised everything over the phone and tu... Voir plus
L'entreprise a répondu
Paul was kind, helpful and informative throughout our purchasing experience. Despite going to look at another car originally, Paul helped us to consider and look at other options which led us to takin... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Coordonnées de contact
Brightside Way, S9 2RQ, Sheffield, Royaume-Uni
- 0114 256 5901
4,3
Excellent
504 avis
Demande des avis aux clients
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I cant thank Oliver lynam enough for…
I cant thank Oliver lynam enough for the support he has given us towards our new car. He went up and beyond for us for it to run smoothly. He kept us up to date with the delivery of the car and answered any queries we had.
21 novembre 2023
Réponse de Sytner Group - Sytner Sheffield MINI
Thank you for your kind words, Karen. It's just lovely to hear that Oliver was able to provide you with the support you needed to make your car purchase run smoothly. We are proud to have such a dedicated team member here and we are pleased that he was able to keep you informed throughout the process. We hope you are enjoying your new car and we look forward to seeing you again soon. Kindest regards, Ali Taylor - Sytner Sheffield
Purchase of mini cooper s. have purchased vehicles from you…
I have purchased vehicles from you before and in particular from Fregus. He has been outstanding his customer service is second to none. He has gone above and beyond to make my experience an exceptional one. I wi definitely recommend Sytner mini to family and friend's.
20 novembre 2023
Réponse de Sytner Group - Sytner Sheffield MINI
Thank you for your kind words, Mr Flanagan. We are delighted to hear that Fergus has provided you with an exceptional experience. We strive to ensure that all of our customers receive the highest level of customer service and it is wonderful to hear that Fergus has gone above and beyond to make your experience a positive one. We are grateful for your recommendation and look forward to welcoming you back to Sytner MINI in the future. Kindest regards, Ali Taylor
Réponse de Sytner Group - Sytner Sheffield MINI
Good Morning Steven, it's super to hear that you had a good experience with us here. We are especially pleased that you love the MINI Cooper SE. We strive to provide the best customer service and we are glad that we have achieved this with you. We hope to see you again soon and thank you for choosing Sytner Sheffield MINI. Kindest regards, Ali Taylor
Friendly & Professional Service
Easy to do business with.
Friendly and professional.
Kept us informed throughout the process
14 novembre 2023
Réponse de Sytner Group - Sytner Sheffield MINI
Thank you for your kind review, Mr Wardle. We are delighted to hear that you found it easy to do business with us and that our team were friendly and professional. We strive to ensure that our customers are kept informed throughout the process and we are pleased that we achieved this for you. We hope that you are enjoying your new MINI and that you will continue to choose Sytner Sheffield for all your MINI needs. Thank you again for your review. Kind regards Nigel Marsh MD Sytner Sheffield BMW MINI
New MiniWe had a great time choosing our new…
We had a great time choosing our new mini Harry spender we very patient and very informative He kept us in the loop at all the stages
7 novembre 2023
Réponse de Sytner Group - Sytner Sheffield MINI
Thank you for your kind words, Brian. We are delighted to hear that you had a great time choosing your new Mini with Harry. We strive to ensure that our customers have the best experience possible and it is wonderful to hear that Harry was patient and informative throughout the process. We are glad that you felt kept in the loop and we hope that you enjoy your new Mini for many years to come. Thank you for choosing Sytner Sheffield MINI. Kind regards Nigel Marsh MD Sytner Sheffield
Very relaxed atmosphere
Very relaxed atmosphere. No pressure to buy. Happy to answer any questions. Plenty of space to walk around and look at the cars. I was buying a new mini countryman and it was nice to see cars all a wide range of colours and specs. Fergus is down to earth and very approachable. I would definitely recommend sytner Sheffield mini.
6 novembre 2023
Réponse de Sytner Group - Sytner Sheffield MINI
Thank you for your 5 star review, Angela! We are delighted to hear that you had a great experience at Sytner Sheffield MINI. We strive to create a relaxed atmosphere and ensure that our customers feel comfortable and have all their questions answered. We are also pleased that you had the opportunity to view a wide range of cars in different colours and specs. We are glad that you found Fergus to be down to earth and approachable. We appreciate your recommendation and look forward to seeing you again soon. Kind Regards Nigel Marsh MD Sytner Sheffield
Before ordering car was bombarded with…
Before ordering car was bombarded with calls and emails even though we told them when we would be ordering our new car ruined the experience somewhat
20 octobre 2023
Réponse de Sytner Group - Sytner Sheffield MINI
We are sorry to hear that your experience was not as enjoyable as it should have been. We take customer service very seriously and would like to investigate this further. We would like to invite you to contact our Head of Business, Nigel Marsh, nigelmarsh@sytner.co.uk, so that we can understand what happened and take the necessary steps to ensure it does not happen again. We value your feedback and look forward to hearing from you.
Friendly staff
Friendly staff, particularly Paul Canon, who ensured I was well looked after throughout my contact with Sytner. Paul was really knowledgable and helpful when selecting the right car for me. He kept me informed regularly, without being “too much”, like some sales employees can be!
4 octobre 2023
Réponse de Sytner Group - Sytner Sheffield MINI
Thank you for your kind words, Vicki. We are delighted to hear that Paul was able to provide you with the excellent service you deserved. We strive to ensure that all of our customers have a positive experience when visiting Sytner Sheffield MINI and it is great to hear that Paul was able to meet your expectations. We are proud to have such a knowledgeable and friendly team here and we will be sure to pass on your kind words to Paul. Kindest regards, Ali Taylor.
Returned again for great service…
Great communication and friendly service throughout. I was kept informed of changes and developments and all negotiations were considerate.
23 octobre 2023
Réponse de Sytner Group - Sytner Sheffield MINI
Good Morning Sammy, Thank you for your kind words. Its super to hear that you had a great experience with us here. It is always our aim to provide excellent customer service and communication, and it's great to hear that we achieved this for you. We understand that buying a car can be a stressful process, so we are glad that we were able to make it as smooth and stress-free as possible. We look forward to seeing you again soon. Kindest regards, Ali Taylor - Sytner Sheffield
Really helpful and accommodating staff
Really helpful and accommodating staff. Lovely showroom.
19 octobre 2023
Réponse de Sytner Group - Sytner Sheffield MINI
Thank you for your kind words, Emma! We are delighted to hear that you had a great experience at Sytner Sheffield MINI. Our team is committed to providing excellent customer service and we are pleased that you found them to be helpful and accommodating. We hope to see you again soon! Kindest regards, Ali Taylor.
Great service
Fergus was really knowledgeable and helpful in all arrangements
The test drive and show room were excellent
6 octobre 2023
Réponse de Sytner Group - Sytner Sheffield MINI
Thank you for your kind review, John. We are delighted to hear that Fergus was able to provide you with the help and knowledge you needed. We strive to ensure that our customers have the best experience possible when visiting our showroom and taking a test drive. We are glad that you enjoyed your time with us and we look forward to seeing you again soon. Kindest regards, Ali Taylor - Sytner Sheffield
The Best show I have ever seen
The show room was amazing I booked a test drive in the mini countryman Sam Chadwick was an excellent sales person very informative about every aspect of the car a very chatty pleasant guy to deal with
6 octobre 2023
Réponse de Sytner Group - Sytner Sheffield MINI
Thank you for your kind words, Mrs Carr. We are delighted to hear that you had a great experience with us. We strive to provide the best customer service and it is wonderful to hear that Sam Chadwick was able to provide you with the information you needed. We hope you enjoy your new MINI Countryman and that you have many happy miles ahead. Thank you for choosing Sytner Sheffield MINI. Kindest regards, Ali Taylor
Sytner Sheffield - a great experience
The experience from beginning to end was exemplary highly recommend Sytner Sheffield
5 octobre 2023
Réponse de Sytner Group - Sytner Sheffield MINI
Thank you for your kind words, Raymond. We are delighted to hear that you had an exemplary experience with us here at Sytner Sheffield MINI. We strive to provide the best customer service and experience possible, and it is great to hear that we have achieved this. We hope to see you again soon and thank you for your recommendation. Kindest regards, Ali Taylor
A pleasure to do business with
Pleasant, helpful and made what could have been a stressful experience an easy transaction.
3 octobre 2023
Réponse de Sytner Group - Sytner Sheffield MINI
Thank you for your kind words, Colin. We are delighted to hear that you had a pleasant and helpful experience with us at Sytner Sheffield MINI. We understand that buying a car can be a stressful experience, so we do our absolute best to make the process as easy and stress-free as possible. It's super that we were able to provide you with a positive experience and we look forward to seeing you again soon. Kindest regards, Ali Taylor.
Fergus has been amazing when coming to…
Fergus has been amazing when coming to choosing the car to the after sales. Nothing was ever too much so thank you very much!
24 septembre 2023
Réponse de Sytner Group - Sytner Sheffield MINI
Thank you for your kind words, Dr Thomas. We are delighted to hear that Fergus was able to provide you with an excellent experience when choosing and aftersales for your MINI. We strive to ensure that all of our customers have the best possible experience when visiting Sytner Sheffield MINI and it is great to hear that Fergus was able to provide you with the service you deserved. We look forward to seeing you again soon. Kind Regards, Nigel Marsh MD Sytner Sheffield
Sytner is an excellent company.
Sytner is an excellent company.
I have purchased four cars from the Sheffield branch over the last 20 years.
The service has always been top-notch.
Professional, communicative, straight forward and of course fantastic vehicles, the latest being a JCW Mini Clubman.
I will purchase another car from Sytner Sheffield without any doubt.
25 septembre 2023
Réponse de Sytner Group - Sytner Sheffield MINI
Thank you for taking the time to leave us a review Robert! We are delighted to hear that you have been a loyal customer of Sytner Sheffield for the past 20 years. It is always our goal to provide the highest level of service and it is great to hear that we have achieved this for you. We hope you enjoy your new car and we look forward to seeing you again soon. Kindest regards, Ali Taylor
Your salesman Russell Watts was…
Your salesman Russell Watts was brilliant from start to finish. We had a bad experience with Sytner prior to buying this vehicle and vowed not to buy from them again. However whilst in the area we popped in to see if anything had changed and indeed it had… Russell Watts !
25 septembre 2023
Réponse de Sytner Group - Sytner Sheffield MINI
Thank you for your kind words, Mr Eyre. It's such a delighted to hear that Russell Watts was able to turn your experience around and make it a positive one. We strive to provide the best customer service possible and it is great to hear that we have achieved this with you. We hope that you are enjoying your new MINI and that you will continue to have a great experience with us. Thank you for your custom and we look forward to welcoming you back again in the future. Kindest regards, Ali Taylor - Sytner Sheffield
Everything was perfect from start to…
Everything was perfect from start to finish!
Jody was really helpful at explaining everything and the service he provided couldn’t be any better!
Thanks so much!
21 septembre 2023
Réponse de Sytner Group - Sytner Sheffield MINI
Thank you so much for your kind words, Kelly! It's just great to hear that Jody was able to provide you with an excellent service. We strive to ensure that all of our customers have a positive experience when visiting us and it's great to know that we have achieved this. It will be fabulous to welcome you back again soon. Kindest regards, Ali Taylor - Sytner Sheffield
Great experience from start to finish
This must be the easiest company to deal with when buying a car. My first experience two years ago was excellent and the service was equally as good.
All the staff were joined up, they called me when they said they would. They listened to what I wanted, explained clearly every document and what I needed to do and kept me fully informed on delivery etc.
the delivery was perfect , so this was a another happy purchase for me.
20 septembre 2023
Réponse de Sytner Group - Sytner Sheffield MINI
Thank you for taking the time to leave us such a super review Julia! We are absolutely delighted to hear that you had a great experience with us. Giving the best customer service is always our goal and it's great to hear that we have achieved this. We understand how important it is to keep our customers informed and we are glad that we were able to do this for you. Thank you for choosing Sytner Sheffield MINI. We look forward to welcoming you back again soon. Kindest regards, Ali Taylor
Fantastic customer service
Great staff - Holly and Tammy. Very friendly and incredibly helpful. They were both excellent and keeping in contact and updating us on the sale as it went through.
14 septembre 2023
Réponse de Sytner Group - Sytner Sheffield MINI
Thank you for your kind words, Elizabeth. We are delighted to hear that Holly and Tammy provided you with an excellent service. We strive to ensure that all of our customers have a positive experience when visiting Sytner Sheffield MINI and it's wonderful to hear that we achieved this for you. We hope you enjoy your new car and we look forward to seeing you again soon. Kind regards Nigel Marsh MD Sytner Sheffield
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