Sytner Group - Sytner Slough MINI Avis 

284
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TrustScore 5 sur 5

4,9

478 Bath Rd, SL1 6BB Slough, GB

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The Sales Team and Group Buyer were a pleasure to deal with. Answered all questions without hesitation and gave detailed explanations into what actions they were taking and why. We used Sytner Mini... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

From the day we walked into the showroom upto driving off in the new car everything was 1st Class. Absolutely right in our choice of the Sales Rep. His temperament ,knowledge, patience ,diligence, h... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

What a pleasure doing business with such a professional group of people. Which started with Jake and Robyn at Slough.Who informed me that Chris would be contacting me. From the initial contact to the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Jonathan at Slough Sytner was very attentive and informative. The whole process of part exchanging my old mini and buying my new one, was very stress free and easy to do. I am absolutely thrilled wit... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Concessionnaire automobile
  2. aussi dans
  3. Vendeur de voitures d'occasion

Écrit par l'entreprise

In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

284 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(284)

13 452 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

A few months ago I wanted a new mini

A few months ago I wanted a new mini, I really wanted the Mini Cooper s, I had a lovely guy named George who helped me the whole way through the process. He was really helpful, always kept me updated and in the end got me the dream car I wanted. He was always polite, lovely to talk to over the phone. And I’m very happy with my new car all thanks to him. Been an amazing experience.

2 mars 2021
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Réponse de Sytner Group - Sytner Slough MINI

Good afternoon Charlotte, thank you for leaving a 5 star Trustpilot review for MINI Slough. We really appreciate you taking the time to do this, along with your great comments about George, I'm sure he will be thrilled to read this. Thanks again, Louise Schembri Head of Business

Noté 5 sur 5 étoiles

Liam gave 1st class service

Liam gave 1st class and kept me informed how my purchase was coming along , and since phoned me to see how the car was and made sure i was happy with it, would recommend mimi slough again

27 février 2021
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Réponse de Sytner Group - Sytner Slough MINI

Good morning and thank you for completing a 5 Star Google Review for Sytner MINI Slough. Your comments are very much appreciated and the team, especially your sales executive Liam Connell-Sait will be delighted. Thank you for choosing Sytner MINI Slough for your MINI purchase. Kind regards, Louise Schembri, Head of Business, Sytner MINI Slough

Noté 5 sur 5 étoiles

Great service from Liam and his…

Great service from Liam and his colleagues. They made the process simple, answered every question quickly and made sure the deal was exactly what I was looking for. Would highly recommend.

3 février 2021
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Réponse de Sytner Group - Sytner Slough MINI

Good morning Sharan, thank you for completing a 5 Star Trustpilot Review for Sytner MINI Slough. Your comments are very much appreciated and the team, especially your sales executive Liam, I know he will be delighted. Thank you for choosing Sytner MINI Slough for your MINI purchase. Kind regards, Louise Schembri, Head of Business, Sytner MINI Slough

Noté 5 sur 5 étoiles

Great

Always available to answer any questions or queries.

25 janvier 2021
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Réponse de Sytner Group - Sytner Slough MINI

Good afternoon Fraser, thank you for leaving us a 5 star Trustpilot review, Thanks again, Louise Schembri, Head of Business Sytner MINI Slough

Noté 5 sur 5 étoiles

Mini Sytner Slough, Liam

I bought my Mini from Sytner Slough rather than Sytner Sunningdale or Mini Oxford because of Liam. He is an excellent source of information, efficient, timely and most importantly humble, which makes him a very good salesman. Thank you Liam for making the Mini purchase so easy. I love the choices we made and am very pleased with my Hybrid.

20 janvier 2021
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Réponse de Sytner Group - Sytner Slough MINI

Good morning Janaki, thank you for completing a 5 Star Trustpilot Review for Sytner MINI Slough. Your comments are fabulous and the team, especially your sales executive Liam Connell-Sait, will be delighted. Thank you for choosing Sytner Slough MINI over our competitors. Kind regards, Louise Schembri, Head of Business, Sytner MINI Slough

Noté 5 sur 5 étoiles

Excellent service all round

Excellent service all round. I traded two cars in for a 2 year old Mini. From the initial sale to actual pick-up was a seamless service and this was done in lockdown. The paperwork was easy, prices were competitive and the team at Sytner were a delight. I would go so far as to say that when I next need a car I will go to Sytner first as they provide an excellent service from start to finish. Could not have asked for it be better.

16 janvier 2021
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Réponse de Sytner Group - Sytner Slough MINI

Good morning Adam, thank you for completing a 5 Star Trustpilot Review for Sytner MINI Slough. Your comments are fabulous and the team, especially your sales executive GIo Dizzia, will be delighted. Kind regards, Louise Schembri, Head of Business, Sytner MINI Slough

Noté 5 sur 5 étoiles

Full marks to Sytner Slough Mini

I bought a excellent used car from Sytner Slough Mini Dealership. The staff, especially Callum Winterton, were exceedingly helpful, can-do people, who made what might have been impossible-- buying a car during Tier 3 Covid rules-- a relatively easy procedure. Full marks to Sytner Slough Mini!

12 janvier 2021
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Réponse de Sytner Group - Sytner Slough MINI

Good morning Kayla, thank you for completing a 5 Star Trustpilot Review for Sytner MINI Slough. Your comments are fabulous and the team, especially your sales executive Callum Willerton, will be delighted. Kind regards, Louise Schembri, Head of Business, Sytner MINI Slough

Noté 5 sur 5 étoiles

Top Quality Service

From the minute I contacted this dealer I had excellent service.Gio was so professional and completely understood my requirements from the start.He kept me informed all the way and did everything he promised.No hard sell and was polite and knowledgeable all the way through.
He made buying my Mini a fun experience!

30 décembre 2020
Logo de Sytner Group - Sytner Slough MINI

Réponse de Sytner Group - Sytner Slough MINI

Good morning Jane, thank you for completing a 5 Star Trustpilot Review for Sytner MINI Slough. Your comments are fabulous and the team, especially your sales executive GIo Dizzia, will be delighted. Kind regards, Louise Schembri, Head of Business, Sytner MINI Slough

Noté 1 sur 5 étoiles

Appalling New Digital Dashboard Layout.

The product I purchased is not what was ordered in my Opinion. I'm looking to replace the New Car as soon is practicable. I do not accept that "Digital Cockpit" lost in several lines covers the new dashboard & is not what was in the showroom. I deeply regret buying this car. Styner do accept any remote responsibility for 'mis-selling' , although they are being in pro-active in replacing the vehicle , but it it will be me who loses out financially. I am very underwhelmed & disappointed with the experience.

24 décembre 2020
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Réponse de Sytner Group - Sytner Slough MINI

Good morning Mr Liepa, thank you for completing a Trustpilot Review for Sytner MINI Slough. I'm disappointed to read your comments. You should be loving your new MINI and the team are doing everything they can to help you. Kind regards, Louise Schembri, Head of Business, Sytner MINI Slough

Noté 5 sur 5 étoiles

From initial contact through to the…

From initial contact through to the whole process my rep Gio provided excellent customer service. Communicating promptly at all stages of the sale.
I would recommend Sytner Slough Mini very highly.
Big thanks to Gio!

18 décembre 2020
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Réponse de Sytner Group - Sytner Slough MINI

Good morning Mr Sehmi, thank you for leaving us a 5 star TrustPilot review and your great comments about our Sales Executive Giovanni Dizzia. I know he will be delighted with your feedback and we have already share your comments with him. Thanks again, Louise Schembri, Sytner MINI Slough

Noté 5 sur 5 étoiles

One of the best dealers I have dealt…

One of the best dealers I have dealt with, would definitely go back for my next car.

17 décembre 2020
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Réponse de Sytner Group - Sytner Slough MINI

Good morning HA, thank you for leaving us a 5 star TrustPilot review and your great comments about our Sales Team. Thanks again, Louise Schembri, Head of Business, Sytner MINI Slough

Noté 5 sur 5 étoiles

Easy to deal with, strongly recommend.

I made an inquiry with George Marsh who was more than helpful throughout. He was extremely easy to deal with and I strongly recommend the branch as a whole, comparing it to other brands I have been to, these guys defiantly come out on top. Thanks again, George!

13 décembre 2020
Avis spontané
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Réponse de Sytner Group - Sytner Slough MINI

Good morning T W, thank you for leaving us a 5 star TrustPilot review and your great comments about our Sales Executive George Marsh; he will be delighted!. Thanks again, Louise Schembri, Head of Business, Sytner MINI Slough

Noté 5 sur 5 étoiles

First class service

Nice, easy & pleasant experience from start to finish. Liam was very friendly, helpful & professional all though the process, other staff members were lovely too. Very happy with our purchase

7 décembre 2020
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Réponse de Sytner Group - Sytner Slough MINI

Good morning consumer, thank you for leaving us a 5 star TrustPilot review and your great comments about our Sales Team, in particular Liam Connell-Sait. Thanks again, Louise Schembri, Head of Business, Sytner MINI Slough

Noté 5 sur 5 étoiles

Excellent service very helpful…

Excellent service very helpful salesperson Blossom who was great.

5 décembre 2020
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Réponse de Sytner Group - Sytner Slough MINI

Good morning Angie, thank you for leaving us a 5 star TrustPilot review and your great comments about our Sales Team, especially Blossom Penfold. Thanks again, Louise Schembri, Head of Business, Sytner MINI Slough

Noté 4 sur 5 étoiles

All OK

All OK. Never give 100% as nobody is perfect.

2 décembre 2020
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Réponse de Sytner Group - Sytner Slough MINI

Good morning Geoff, thanks for completing a TrustPilot review, we really appreciate it and we hope that one day, we'll be given a perfect score from you! Kind regards, Louise Schembri, Head of Business, Sytner MINI Slough.

Noté 5 sur 5 étoiles

Very Happy

We found our sales executive, George Marsh, to be very helpful and professional at all times. He kept us up to date as to what was happening with my car and was good at pointing us in the right direction when choosing optional extras etc.Overall, a very good experience.

30 novembre 2020
Logo de Sytner Group - Sytner Slough MINI

Réponse de Sytner Group - Sytner Slough MINI

Good morning Carol, thank you for leaving us a 5 star TrustPilot review and your great comments about our Sales Executive George Marsh. I know he will be delighted with your feedback and we have already share your comments with him. Thanks again, Louise Schembri, Sytner MINI Slough

Noté 5 sur 5 étoiles

From start to finish the whole buying…

From start to finish the whole buying process was a really good experience. Steve was excellent and was extremely helpful and knowledgable, I wouldn’t hesitate to use Sytner Mini Slough again. Thanks again Steve

24 octobre 2020
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Réponse de Sytner Group - Sytner Slough MINI

Good afternoon Paul, thank you for leaving us a 5-star TrustPilot review along with your great comments about Steve Cottey in our Sales Team; He will be delighted to read your comments and i will be sure to share them with him. Thanks again and enjoy your new MINI! Louise Schembri, Head of Business Sytner MINI Slough

Noté 5 sur 5 étoiles

Feedback Sale & After Sale

Ashley at Sytner Mini Slough was absolutely fantastic.
Our process of purchasing the car from him was brilliant. He gave us the best service before & after the sale. We have always purchased different makes/models of ours cars from dealerships including the Land Rover we part exchanged however we have never had the service like we did with Ashley. He was so welcoming & had a great approach. He didn’t rush us, explained everything really well to us.
When we came to pick up the car, it was closing time, we were stuck in traffic therefore arrived late but he again did not rush us & went through everything. The presentation of the handover of the car to us was amazing. My husband & I were overwhelmed & felt very special with the lovely treatment from Ashley & Mini as a company.
This makes it special to customers likes us, something we have not encountered with any other dealerships before. To them once we purchased the car they than didn’t care. It has always been a struggle with after sales. Please pass our feedback to Ashley & senior members of the team. He is a great person in your team. We will definitely recommend family & friends to contact him.
We hope we can continue being in touch with you if we have any problems. To us the after sale service is very important.
Thank you

23 octobre 2020
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Réponse de Sytner Group - Sytner Slough MINI

Good afternoon Mrs Pereira, thank you for leaving us a 5-star TrustPilot review along with your great comments about Ashley McLean in our Sales Team. Ashley has been with us since we opened in 2012 and is a great asset to our Business. Thanks again and enjoy your new MINI! Louise Schembri, Head of Business Sytner MINI Slough

Noté 5 sur 5 étoiles

Excellent customer seevice

Excellent customer service from Blossom really lovely lady came in on her day of to finalise details

18 octobre 2020
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Réponse de Sytner Group - Sytner Slough MINI

Good afternoon Lorraine, thank you for leaving us a 5-star TrustPilot review along with your great comments about Blossom Penfold and our Sales Team. I will be sure to share them with them all. Thanks again and enjoy your new MINI! Louise Schembri, Head of Business Sytner MINI Slough

Noté 5 sur 5 étoiles

All round 5 star experience - thanks Callum

Without a doubt this has been the best car buying experience I’ve had in my 20 years of driving. Callum was a joy to deal with, he made the whole process so easy - great communication the whole time, no pressure, and all the information I needed. I live in Glasgow and wasn’t keen to travel to Slough - so Callum arranged a video walk through of the car, as well as a part exchange, paperwork, and vehicle transfer which all went off without a hitch. I cannot believe how easy and fun the whole process has been, especially as I usually find car sales very stressful. This has been a whole new world, thanks to Callum and Jaz! I love my new Mini Cooper S Sport, it’s perfect and exactly as described. I wouldn’t hesitate to use Sytner Slough again

11 octobre 2020
Avis spontané
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Réponse de Sytner Group - Sytner Slough MINI

Good afternoon Laura, thank you for leaving us a 5-star TrustPilot review along with your great comments about Callum Willerton and Jas Brar in our Sales Team. I will be sure to share them with them all. Enjoy your new MINI Cooper S Sport! Thanks again and enjoy your new MINI! Louise Schembri, Head of Business Sytner MINI Slough

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