Service all carried out ok. Only negative as no one on reception when we arrived to collect the car. We were ignored by the sales woman who was with someone but could clearly see us. She could have c... Voir plus
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Lisez les avis des autres
The staff were very pleasant and efficient which makes visiting there for your car service a good experience. Its good, having previously been before, to see that staff are still pleasant and ef... Voir plus
L'entreprise a répondu
The MOT was straightforward, but I only took it there as you were going to clean it, and it wasn't very well done at all. Sounds like a small thing but if you say you're going to clean it then do it p... Voir plus
L'entreprise a répondu
Once I could actually speak to a person to arrange the service on my car, it went very smoothly. Staff were friendly and efficient - I was greeted on arrival and the service representative (Lucy) was... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Coordonnées de contact
Kinson Drive, B78 3JH, Tamworth, Royaume-Uni
- 01827 309001
4,7
Excellent
594 avis
Demande des avis aux clients
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First Class Service
Courteous, friendly and a excellent product knowledge. From my initial phone call query to taking delivery of a new car, I was kept up to date by phone calls and emails informing me of how things were progressing throughout. Thank you Courtney.
29 juin 2023
Réponse de Sytner Group - Sytner Tamworth MINI
Thank you for your kind words, Mr Richards. We are delighted to hear that you had a positive experience with us here at Sytner Tamworth MINI. We strive to provide our customers with the best possible service and it is great to hear that we have achieved this with you. We are especially pleased to hear that Courtney was able to keep you up to date with the progress of your new car. We look forward to seeing you again soon.
Called in the service centre for some…
Called in the service centre for some advice and the staff could not of been more helpful and the staff exceeded all my expectation to assist us. Thank you so very much for your help.
21 juin 2023
Avis spontané
Réponse de Sytner Group - Sytner Tamworth MINI
Thank you for your kind words, Paul. We are delighted to hear that our staff exceeded your expectations and that you were pleased with the advice you received. At Sytner Tamworth MINI, we strive to provide the highest level of customer service and we are pleased that we were able to meet your needs. We hope to see you again soon and wish you all the best.
Always really helpful choosing a new…
Always really helpful choosing a new car. On my 4th Mini !
15 juin 2023
Réponse de Sytner Group - Sytner Tamworth MINI
Thank you for your kind words, Miss Callaghan. We are delighted to hear that you have been so pleased with your experience at Sytner Tamworth MINI. It is wonderful to hear that you have been so loyal to the MINI brand and have now purchased your fourth car from us. We strive to provide the best customer service and are pleased that you have been so satisfied with your experience. We look forward to seeing you again soon.
Met all my expectations
12 juin 2023
Réponse de Sytner Group - Sytner Tamworth MINI
Thank you so much for your 5 star review, Mr & Mrs Chowings! We are delighted to hear that your experience with Sytner Tamworth MINI met all your expectations. We strive to provide the best customer service and experience possible, and it's great to hear that we have achieved this. We hope to see you again soon and thank you for your kind words.
I had an excellent experience at Sytner…
I had an excellent experience at Sytner Tamworth James, Chris and Rich were really helpful and the lady at the front desk welcoming us in was really friendly.
5 juin 2023
Réponse de Sytner Group - Sytner Tamworth MINI
Thank you for your kind words, Miss Walsh. We are delighted to hear that you had an excellent experience at Sytner Tamworth. We strive to provide the best customer service and it is great to hear that James, Chris and Rich were helpful and the lady at the front desk was friendly. We hope that you enjoy your new MINI and that you will come back to us for any future needs. Thank you for choosing Sytner Tamworth.
First class service.
Absolutely first class service from the team at Sytner Tamworth Mini especially Courtney who was brilliant to deal with and keep me informed throughout the whole process. Nothing was too much trouble and all my questions were very knowledgeably answered. Keep up the good work.
22 mai 2023
Réponse de Sytner Group - Sytner Tamworth MINI
Thank you for your kind words, John. We are delighted to hear that you had such a positive experience with us here at Sytner Tamworth MINI. We strive to provide the best customer service possible and it is great to hear that Courtney was able to meet your expectations. We appreciate your feedback and we will continue to work hard to ensure that all our customers have a great experience with us. Thank you for your support.
Chris Wheeler who works in Tamworth…
Chris Wheeler who works in Tamworth mini has been fantastic. When we came into the showroom we were undecided which car to have as we had the Mini Clubman and it wasn't on the motorbility scheme. Chris spent a lot of time going through the cars that were on the scheme He kept us up to date with the process all the way. It was such a seemless journey. I can't praise him enough. His personality is great and has a lovely mannerism do hope he is there in 3 years time.
When we will be due to change the mini I would highly recommend him to anyone. They will not be disappointed with Chris When we picked the car up. It was fantastic how they show you the car on a turntable i in Chris then showed us how to use the car car eg instruments screens and in the boot the triangle and first aid kit. Can't praise him enough. All the best in your career. *
18 mai 2023
Réponse de Sytner Group - Sytner Tamworth MINI
Thank you for your kind words about Chris Wheeler. We are delighted to hear that he was able to help you find the perfect car for your needs. We are proud to have such a knowledgeable and friendly member of staff in our team. We are sure that Chris will continue to provide excellent customer service for many years to come. We are also pleased that you were impressed with the presentation of the car and the demonstration of its features. We strive to ensure that our customers have the best possible experience when they visit us. Thank you again for your kind words and we look forward to seeing you again in three years.
An excellent service provided by Chris
An excellent service provided by Chris, Wheeler and I would recommend him to anyone.
Kept me fully informed and up-to-date through the whole process.
Thank you very much.
11 mai 2023
Réponse de Sytner Group - Sytner Tamworth MINI
Thank you for your kind words, Richard. We are delighted to hear that Chris Wheeler provided you with an excellent service and kept you fully informed throughout the process. At Sytner Tamworth MINI, we strive to provide the highest level of customer service and satisfaction. We are glad that we were able to meet your expectations and we look forward to welcoming you back in the future. Thank you for your support.
Good service all round
Good service all round. And great sales person called Hannah Swarbick dealt with us and made the experience great.
9 mai 2023
Réponse de Sytner Group - Sytner Tamworth MINI
Thank you for your kind words, Mr Rees. We are delighted to hear that you had a great experience with our sales person, Hannah Swarbick. At Sytner Tamworth MINI, we strive to provide the best service possible and it is wonderful to hear that we have achieved this. We hope that you will continue to enjoy your MINI and that you will come back to us for any future needs. Thank you again for your review and for choosing Sytner Tamworth MINI.
Really helpful and friendly staff who…
Really helpful and friendly staff who worked hard to get the right deal for us
5 mai 2023
Réponse de Sytner Group - Sytner Tamworth MINI
Thank you for your kind review of Sytner Tamworth MINI. We are delighted to hear that our staff were helpful and friendly and worked hard to get the right deal for you. We strive to provide the best customer service and ensure that all our customers leave feeling satisfied. We are committed to providing a high-quality service and we are glad that we were able to meet your expectations. We hope to see you again soon and thank you for choosing Sytner Tamworth MINI.
Super experience at Tamworth Mini
Jez and the team at Tamworth were absolutely great to deal with. I was kept well informed of the cars progress and had a fantastic handover experience! Absolutely loved the unique touch they have there.
5 mai 2023
Réponse de Sytner Group - Sytner Tamworth MINI
Thank you for your kind words, Hayley! We are delighted to hear that you had a great experience with Jez and the team at Sytner Tamworth MINI. We strive to provide the best customer service and it's great to hear that we have achieved this. We look forward to seeing you again soon!
How refreshing to meet an individual…
How refreshing to meet an individual committed to delivering Premium customer service.
Take a bow Molly Rogers delivering customer service at its absolute best.
Many Thanks
John & Jill
30 novembre 2022
Avis spontané
Réponse de Sytner Group - Sytner Tamworth MINI
Good Afternoon John, Thank you so much for sharing your experience and comments about Molly, we really do appreciate it. Kind Regards Sharon Rickers Head of Business
Dealing with Richard Neal again who has…
Dealing with Richard Neal again who has so much experience and knowledge of the Mini brand. He also had a refreshing honesty which is much appreciated
15 novembre 2022
Réponse de Sytner Group - Sytner Tamworth MINI
Good Afternoon Mr Carr, Thank you so much for sharing your experience we really do appreciate it. Kind Regards Sharon Rickers Head of Business
It was a pleasure buying a car from Courtney Clarke
I dealt with Courtney who was incredibly helpful and offered the best value deal. I trawled the market and the service I received from both Courtney and Beth was exemplary
10 novembre 2022
Réponse de Sytner Group - Sytner Tamworth MINI
Good Morning Anthony, Thank you so much for sharing your lovely comments, we really do appreciate it. Kind Regards Sharon Rickers Head of Business
Fantastic experience
Fantastic experience from beginning to end
Nathan was brilliant at explaining the car
23 septembre 2022
Réponse de Sytner Group - Sytner Tamworth MINI
Good Morning Mrs Connell, Thank you for sharing your lovely feedback, we really appreciate it. Kind Regards Sharon Rickers Head of Business
My experience with James Hale was great…
My experience with James Hale was great he kept informed with every stage of the process. Even when he rang with bad new which was out of his control he still kept me informed.
Mini as a company was slightly disappointing with the delays in manufacturing and increasing in quotes mid way through the process but this isn’t reflective of James as he kept me informed.
18 septembre 2022
Réponse de Sytner Group - Sytner Tamworth MINI
Good Morning Miss Glenn, Thank you for your lovely comments and understanding about the delays we're experiencing. I'll make sure we pass on your comments to James. Kind Regards Sharon Rickers Head of Business
Chris wheeler was fabulous he kept me…
Chris wheeler was fabulous he kept me upto date throughout my experience and was extremely professional I can not speak too highly of him he made my whole purchasing experience a joy. Thank you
9 septembre 2022
Réponse de Sytner Group - Sytner Tamworth MINI
Good Afternoon Mrs Jones, Thank you so much for your lovely feedback & comments about Chris, we really do appreciate it. Kind Regards Sharon Rickers Head of Business
Great car,great garage!!!!
We recently purchased a Mini Cooper
from this garage and I must say the salesman Chris Wheeler was absolutely brilliant and sorted us a great deal. I would definitely highly recommend them to anyone.
31 août 2022
Réponse de Sytner Group - Sytner Tamworth MINI
Good Afternoon Mr Cornforth, Thank you so much for sharing your experience and your lovely comments about Chris. We really do appreciate it. Kind Regards Sharon Rickers Head of Business
A first class friendly service
A first class friendly service, I would highly recommend to friends and family.
10 septembre 2022
Réponse de Sytner Group - Sytner Tamworth MINI
Good Afternoon Mrs Pomlett, Thank you so much for sharing your experience, we really do appreciate it. Kind Regards Sharon Rickers Head of Business
I was constantly kept updated with any…
I was constantly kept updated with any delays in a very friendly but professional manner. Collection of my car was quick, not rushed and I was given time to ask questions. A very pleasant experience again, Thankyou
31 août 2022
Réponse de Sytner Group - Sytner Tamworth MINI
Good Afternoon Michelle, Thank you so much for sharing your experience, we really do appreciate it. Kind Regards Sharon Rickers Head of Business
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