Service all carried out ok. Only negative as no one on reception when we arrived to collect the car. We were ignored by the sales woman who was with someone but could clearly see us. She could have c... Voir plus
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Lisez les avis des autres
The staff were very pleasant and efficient which makes visiting there for your car service a good experience. Its good, having previously been before, to see that staff are still pleasant and ef... Voir plus
L'entreprise a répondu
The MOT was straightforward, but I only took it there as you were going to clean it, and it wasn't very well done at all. Sounds like a small thing but if you say you're going to clean it then do it p... Voir plus
L'entreprise a répondu
Once I could actually speak to a person to arrange the service on my car, it went very smoothly. Staff were friendly and efficient - I was greeted on arrival and the service representative (Lucy) was... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Coordonnées de contact
Kinson Drive, B78 3JH, Tamworth, Royaume-Uni
- 01827 309001
4,7
Excellent
594 avis
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Réponse de Sytner Group - Sytner Tamworth MINI
Thank you for your kind words, Richard. We are delighted to hear that Courtney made your transaction swift and easy. At Sytner Tamworth MINI, we strive to provide the best customer service and ensure that our customers have a pleasant and stress-free experience. We are glad that Courtney was able to make your experience a positive one. We look forward to seeing you again soon. Thank you for choosing Sytner Tamworth MINI.
Friendly sales people and support team
Friendly sales people and support team, happy to answer all questions, welcoming to all of the family.
30 août 2023
Réponse de Sytner Group - Sytner Tamworth MINI
Thank you for your kind review, Alison. We are delighted to hear that you and your family had a great experience with us here at Sytner Tamworth MINI. Our team is committed to providing the best customer service and we are glad that you felt welcomed and that all of your questions were answered. We look forward to seeing you again soon.
Everyone was most helpful from start to…
Everyone was most helpful from start to finish, in particular, our young salesman, Jewel Bhore who went out of his way to sort everything out for us.
27 août 2023
Réponse de Sytner Group - Sytner Tamworth MINI
Thank you for your kind words about our team at Sytner Tamworth MINI. We are delighted to hear that you had a positive experience with us and that our young salesman, Jewel Bhore, was able to help you out. We strive to provide the best customer service possible and it is great to hear that we have achieved this. We hope to see you again soon and thank you for your continued support.
Recommended to friends 10/10!!
Hannah was great from the start, helping me find the vehicle with the spec i wanted, contact methods that works me around my schedule, patience of a saint with all my questions! This garage is an hour and 10 minutes from where i live and i have recommended them to a friend that lives by me as they are worth travelling for. I have been to other Mini garages but Hannah and her service/team made me buy from Synter Tamworth!! Excellent work!!
24 août 2023
Réponse de Sytner Group - Sytner Tamworth MINI
Thank you for your kind words, Miss Haywood. We are delighted to hear that you had such a positive experience with us here at Sytner Tamworth MINI. We strive to provide the best customer service and it's great to hear that Hannah and her team have gone above and beyond to make sure you found the perfect vehicle for you. We are also pleased to hear that you would recommend us to your friends and that you think we are worth travelling for. We look forward to seeing you again soon.
We were greeted and able to look freely…
We were greeted and able to look freely around before getting assistance when needed. Very professional guy looked after us and gave us lots of options in cars available.
14 août 2023
Réponse de Sytner Group - Sytner Tamworth MINI
Thank you for your 5 star review, Ms Lus. We are delighted to hear that you had a great experience at Sytner Tamworth MINI. We strive to ensure that all of our customers are given the best possible service and we are pleased that you felt welcomed and able to look around freely. We are also glad that you found our staff to be professional and that you were given lots of options in cars available. We hope to see you again soon.
Such a truly wonderful team at Tamworth Mini
The team at Tamworth Mini are just SO good. Excellent in every way from being so nice to being truly professional. They always give me such brilliant advice and I have never been disappointed with the customer service from them. Special mention to Hannah Swarbrick and the Sales Manager Beth Styler both I have known for ages and they are always courteous and friendly as well as being knowledgeable.
3 août 2023
Réponse de Sytner Group - Sytner Tamworth MINI
Thank you for your kind words, Mrs Lesley Burley. We are delighted to hear that you have had such a positive experience with us here at Sytner Tamworth MINI. We are proud to have such a knowledgeable and friendly team, and we are especially pleased to hear that you have had such great experiences with Hannah Swarbrick and Beth Styler. We strive to provide the best customer service possible and we are glad that we have been able to meet your expectations. We look forward to seeing you again soon.
Friendly and helpful staff
3 août 2023
Réponse de Sytner Group - Sytner Tamworth MINI
Thank you for your kind review, Martha. We are delighted to hear that you had a positive experience with our staff at Sytner Tamworth MINI. Our team is committed to providing excellent customer service and we are pleased that you felt welcomed and supported. We strive to ensure that all of our customers have a pleasant and enjoyable experience when visiting us. We look forward to seeing you again soon.
The Staff were great
The Staff were great, Beth and Hannah were very knowledgeable and answered all our questions.. Made buying a new car fun and friendly , excellent highly recommended .. and another bonus was the car ordered arrived a month early A +
4 août 2023
Réponse de Sytner Group - Sytner Tamworth MINI
Thank you for your kind words, Mark! We are delighted to hear that you had a great experience with Beth and Hannah. We strive to make the car buying process as enjoyable and stress-free as possible, so we are thrilled that we were able to do that for you. We are also pleased that your car arrived a month early, and we hope you are enjoying it. We appreciate your recommendation and look forward to seeing you again soon.
Friendly really helpful staff…
Friendly really helpful staff particularly Jezz who guided me through the process.
2 août 2023
Réponse de Sytner Group - Sytner Tamworth MINI
Thank you for your kind words, Mrs Cooper. We are delighted to hear that you had a positive experience with us here at Sytner Tamworth MINI. We strive to provide the best customer service possible and it is great to hear that Jezz was able to help you throughout the process. We value your feedback and we hope to see you again soon.
New Mini countryman
Richard Neal contacted me to see if I wanted to change my car . He knows what I like and always delivers high quality service.I have bought 3 mini cars from him.
31 juillet 2023
Réponse de Sytner Group - Sytner Tamworth MINI
Thank you for your kind words, Karen. We are delighted to hear that you have had such a positive experience with Richard Neal and that you have purchased three MINI cars from us. We strive to provide the highest quality of service to all of our customers and it is great to hear that we have achieved this with you. We hope that you continue to enjoy your MINI cars and that you will come back to us in the future. Thank you for your support.
Nathan Lawrence ND70XNA
The greatest contribution to my experience was Nathan Lawrence who was my guide in the purchase of the mini. I initially went in to your show room last year and not only did he remember me but he put me at ease straight away. He comes across as very honest man and that made a big difference in the sales experience. I believed and trusted him. He was well organised and went beyond what I expected of him. I hope he does very well in your organisation he is a real asset to you.
26 juillet 2023
Réponse de Sytner Group - Sytner Tamworth MINI
Thank you for your kind words about Nathan Lawrence. We are delighted to hear that he made such a positive impression on you and that you felt comfortable and trusted him. We are proud to have him as part of our team and we are sure that he will continue to be an asset to our organisation. We are grateful for your feedback and we hope that you enjoy your new MINI. Thank you for choosing Sytner Tamworth.
Chris Wheeler True Prifeesional
Chris Wheeler was so professional from my test drive to my buying my Mini Countryman. He was so helpful and kind and told me if I had needed any help with my new mini to ring him.
It was a pleasure to meet Chris
25 juillet 2023
Réponse de Sytner Group - Sytner Tamworth MINI
Thank you for your kind words, Rachel. We are delighted to hear that you had a great experience with Chris Wheeler. We strive to provide the best customer service and it is great to hear that Chris was able to make your experience a positive one. We are glad that you are happy with your new MINI Countryman and if you ever need any help or advice, please do not hesitate to contact Chris. We hope you enjoy your new car and thank you for choosing Sytner Tamworth MINI.
Excellent service
Lauren was brilliant. So helpful and kept me up to date at all times. What superb customer service
23 juillet 2023
Réponse de Sytner Group - Sytner Tamworth MINI
Thank you for your kind words, Sarah. We are delighted to hear that you had such a positive experience with Lauren. At Sytner Tamworth MINI, we strive to provide the highest level of customer service and it is wonderful to hear that we have achieved this. We are committed to ensuring that all of our customers have a pleasant and enjoyable experience when visiting us and we are pleased that you felt this way. We look forward to seeing you again soon.
we made to fell that our purchase was…
we made to fell that our purchase was important
and every thing was explained in full
19 juillet 2023
Réponse de Sytner Group - Sytner Tamworth MINI
Thank you for your kind review, Mr Lycett. We are delighted to hear that you felt your purchase was important to us and that everything was explained in full. At Sytner Tamworth MINI, we strive to provide the best customer service and ensure that our customers are fully informed and satisfied with their purchase. We are glad that we were able to meet your expectations and look forward to seeing you again soon.
Réponse de Sytner Group - Sytner Tamworth MINI
Thank you for your kind words about Sytner Tamworth MINI. We strive to provide the best customer service possible and are delighted to hear that you had a positive experience. We understand that buying a car can be a daunting experience, so we are glad that our team was able to make it a pleasant one. We are committed to providing the highest level of customer service and we are pleased that you felt this was the case. We look forward to seeing you again soon.
Positive experience
Chris and Jack made the experience of buying a new car stress-free due to their knowledge, professionalism, and friendly manner. All my questions were answered and nothing was too much trouble. Chris guided me through the process and made it a very good experience. The efficient service I received has made me happy to do business with MINI again and I would recommend it to family and friends. Thank you Chris and Jack
5 juillet 2023
Réponse de Sytner Group - Sytner Tamworth MINI
Thank you for your kind words, Sue. We are delighted to hear that Chris and Jack made your experience of buying a new car stress-free. We strive to provide our customers with the best service possible and it is great to hear that we have achieved this. We are glad that you are happy to do business with MINI again and that you would recommend us to family and friends. We look forward to seeing you again soon.
Happy customer
Richard helped me get a great deal & I’m very happy with my new car 10/10
5 juillet 2023
Réponse de Sytner Group - Sytner Tamworth MINI
Thank you for your kind review, Alyabeb! We are delighted to hear that you are happy with your new car and that Richard was able to help you get a great deal. At Sytner Tamworth MINI, we strive to provide the best customer service and ensure that all of our customers leave with a smile. We are so pleased that you had a positive experience and we look forward to seeing you again soon. Thank you for choosing Sytner Tamworth MINI!
I would highly recommend Tamworth…
I would highly recommend Tamworth Sytner Mini. The staff are all friendly and knowledgeable, I wouldn’t go to any other garage.
26 juin 2023
Réponse de Sytner Group - Sytner Tamworth MINI
Thank you for your kind words, Rebeccah. We are delighted to hear that you had a great experience with us at Sytner Tamworth MINI. Our team is committed to providing the highest level of customer service and we are pleased that you felt this during your visit. We look forward to welcoming you back in the future and thank you for your recommendation.
Brilliant
Excellent advice and service from Amie and Jack everything went very smoothly very pleased
29 juin 2023
Réponse de Sytner Group - Sytner Tamworth MINI
Thank you for your kind words, Carol. We are delighted to hear that you had a great experience with Amie and Jack. At Sytner Tamworth MINI, we strive to provide the best advice and service to all our customers. We are glad that we could make your experience a pleasant one. We look forward to seeing you again soon.
This is my third mini from Sytner…
This is my third mini from Sytner Tamworth and as always the service was excellent.
4 juillet 2023
Réponse de Sytner Group - Sytner Tamworth MINI
Thank you for your kind words and for choosing Sytner Tamworth for your third MINI. We are delighted to hear that you have had a great experience with us and that our service has been excellent. We strive to provide the best customer service and ensure that all our customers have a positive experience when they visit us. We look forward to welcoming you back in the future and helping you find the perfect MINI for your needs. Thank you again for your review.
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