Service all carried out ok. Only negative as no one on reception when we arrived to collect the car. We were ignored by the sales woman who was with someone but could clearly see us. She could have c... Voir plus
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Lisez les avis des autres
The staff were very pleasant and efficient which makes visiting there for your car service a good experience. Its good, having previously been before, to see that staff are still pleasant and ef... Voir plus
L'entreprise a répondu
The MOT was straightforward, but I only took it there as you were going to clean it, and it wasn't very well done at all. Sounds like a small thing but if you say you're going to clean it then do it p... Voir plus
L'entreprise a répondu
Once I could actually speak to a person to arrange the service on my car, it went very smoothly. Staff were friendly and efficient - I was greeted on arrival and the service representative (Lucy) was... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Coordonnées de contact
Kinson Drive, B78 3JH, Tamworth, Royaume-Uni
- 01827 309001
4,7
Excellent
594 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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My experience was perfect
My experience was perfect, it was a fast service with excellent customer service. I was talked through work that could be done and when it is advised to be done by.
25 juin 2026
Avis spontané
Réponse de Sytner Group - Sytner Tamworth MINI
Dear Kyle, Thank you ever so much for your wonderful 5-star review. We are delighted to hear that your experience with us was perfect and that you appreciated the fast service and excellent customer care. It’s great to know that our team communicated clearly about the recommended work and timings, ensuring you felt informed throughout. Your kind words are truly valued and motivate us to maintain the highest standards. We look forward to welcoming you back to Sytner Tamworth MINI in the future. Best wishes, The Sytner Tamworth MINI Team
Friendly & efficient service
23 juin 2026
Avis spontané
Réponse de Sytner Group - Sytner Tamworth MINI
Dear Mrs Thursfield, Thank you ever so much for your kind words and for taking the time to leave such a wonderful review. We are delighted to hear that you found our service both friendly and efficient. It means a great deal to us to know that your experience at Sytner Tamworth MINI was a positive one. We truly appreciate your support and look forward to welcoming you back in the future. Wishing you many enjoyable miles ahead! Kind regards, The Sytner Tamworth MINI Team
Very professional as always and kept me…
Very professional as always and kept me info of the work as it progressed.
18 juin 2026
Avis spontané
Réponse de Sytner Group - Sytner Tamworth MINI
Dear Mr Dewell, Thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that you found our service to be very professional and that we kept you informed throughout the progress of the work. Your satisfaction is very important to us, and it’s wonderful to know we met your expectations. We truly appreciate your continued trust in Sytner Tamworth MINI and look forward to assisting you again in the future. Best regards, The Sytner Tamworth MINI Team
I love dealing with Mini Sytner
I love dealing with Mini Sytner - I have been a customer of Mini Sytner for 10 years and have never been less than thrilled with them - I would recommend them to anyone
10 juin 2026
Avis spontané
Réponse de Sytner Group - Sytner Tamworth MINI
Dear Stephen, Thank you ever so much for your wonderful review and for being such a loyal customer of Mini Sytner Tamworth over the past 10 years. We are truly honoured to have your continued support and delighted to hear that you have always been thrilled with our service. Your recommendation means a great deal to us and inspires the entire team to maintain the highest standards. We look forward to continuing to provide you with excellent experiences for many years to come. Kind regards, Mini Sytner Tamworth Team
Helpful friendly and informative staff…
Helpful friendly and informative staff got my car in and completed in good time with coffee while I waited. What’s not to like! :-)
10 juin 2026
Avis spontané
Réponse de Sytner Group - Sytner Tamworth MINI
Dear Mark, Thank you ever so much for your kind words. We’re delighted to hear that our helpful and friendly team were able to assist you promptly and make your visit enjoyable. Offering a good brew while you wait is just one of the little touches we love to provide. It’s wonderful to know this made a positive difference to your experience. We truly appreciate you taking the time to share your feedback and look forward to welcoming you back to Sytner Tamworth MINI in the future. Best wishes, The Sytner Tamworth MINI Team
Professionalism
Sytner Tamworth Mini provided exceptional and timely service. Their speed and professionalism truly stand out.
28 mai 2026
Avis spontané
Réponse de Sytner Group - Sytner Tamworth MINI
Thank you very much for your kind words and positive feedback. We are delighted to hear that our team at Sytner Tamworth MINI provided you with exceptional and timely service. It is always our aim to deliver not only speedy assistance but also a professional and enjoyable experience for our customers. Your recognition means a lot to us, and we hope to continue meeting your expectations in the future. We truly appreciate you choosing Sytner Tamworth MINI.
I have dealt with many dealerships…
I have dealt with many dealerships recently to look to purchasing a automatic JCW and most of the dealerships could learn a thing or two from Mini Tamworth especially Richard Neal, very friendly, Professional & answered any questions I had, nothing was too much trouble, a credit to the team. There was no pressure at all to buy, just left me to look at the car in my own time. All cars on forecourt were is excellent condition- absolutely brilliant- I collected my car on Saturday & I love it!! Thank you so much ! Also thanks to Lucy Allen who on day of collection dealt with the handover, again very professional & explained all the cars functions. Thanks again Lisa
30 mai 2026
Avis spontané
Réponse de Sytner Group - Sytner Tamworth MINI
Dear Lisa, Thank you ever so much for your kind words and fantastic 5-star review. We are delighted to hear you had such a positive experience with Richard Neal and Lucy Allen, and that you love your new automatic JCW. It means a great deal to us that you felt no pressure and found our team friendly and professional. We truly appreciate your recommendation and hope you enjoy every moment behind the wheel. Thanks again for choosing Sytner Tamworth MINI! Best wishes, The Sytner Tamworth MINI Team
Réponse de Sytner Group - Sytner Tamworth MINI
Dear Matt, Thank you ever so much for your kind words and for taking the time to share your positive experience with us. We are delighted to hear that our team consistently provides great service, as it is always our aim to ensure every customer feels valued and well looked after. Your continued support means a great deal to us, and we very much look forward to welcoming you back to Sytner Tamworth MINI in the future. Thanks again for your lovely feedback.
Excellent service department
Excellent service department, knowledgeable staff with great customer service, excellent location
Reception staff very friendly, acknowledged straight away and were able to access service department straight away
29 mai 2026
Avis spontané
Réponse de Sytner Group - Sytner Tamworth MINI
Thank you very much for your kind words and positive feedback. We are delighted to hear that our service department and knowledgeable staff provided you with excellent customer service. It is wonderful to know that our reception team made you feel welcome and assisted you promptly upon arrival. We take great pride in offering a convenient location and a friendly atmosphere for all our customers. Your satisfaction is truly appreciated, and we look forward to welcoming you back to Sytner Tamworth MINI in the future.
Helpful professional staff for car…
Helpful professional staff for car service
6 mai 2026
Avis spontané
Réponse de Sytner Group - Sytner Tamworth MINI
Dear MrsPamelaNicholls, Thank you ever so much for your kind words and for taking the time to share your experience. We are delighted to hear that you found our staff helpful and professional during your car service. It is always our aim to provide excellent customer care and ensure every visit is a positive one. Your feedback truly means a lot to us. We look forward to welcoming you back to Sytner Tamworth MINI in the future. Warm regards, The Sytner Tamworth MINI Team
People were efficient and friendly but…
People were efficient and friendly but the prices are much too high
11 mai 2026
Avis spontané
Réponse de Sytner Group - Sytner Tamworth MINI
Hi Janet, Thank you for your feedback. We’re pleased to hear that you found the team efficient and friendly. We completely understand that cost and value for money are important considerations, particularly when household budgets are under pressure. We review our pricing regularly against other local franchised and specialist repairers to make sure that the overall package we offer continues to represent excellent value. That includes manufacturer-trained technicians, genuine MINI parts, specialist diagnostic equipment, the convenience of New MINI courtesy cars, giving you the chance to experience the very latest sporty and fun technology that MINI has to offer, complimentary refreshments while you’re with us, and a complimentary valet following service work. We know that premium service still has to feel worth the money, and that balance is something we take seriously. Thank you again for your comments, Janet, and we hope to have the opportunity to look after you again in the future. Sytner Tamworth MINI
Had great service
Had great service, Lucy looked after me very well. They found the issue with my car, ordered the parts and fixed, no complaints from me A+
11 avril 2026
Avis spontané
Réponse de Sytner Group - Sytner Tamworth MINI
Dear David, Thank you very much for your kind words and for taking the time to share your experience. We’re delighted to hear that Lucy provided you with excellent service and that the issue with your car was resolved promptly. It’s always our aim to ensure our customers feel well looked after and satisfied with the work carried out. Your positive feedback means a great deal to us. We look forward to welcoming you back to Sytner Tamworth MINI in the future. Best regards, The Sytner Tamworth MINI Team
The team were very helpful and efficient
The team were very helpful and efficient
31 mars 2026
Avis spontané
Réponse de Sytner Group - Sytner Tamworth MINI
Dear Peter, Thank you very much for your kind words. We are delighted to hear that our team at Sytner Tamworth MINI were both helpful and efficient during your visit. It is always our aim to provide excellent service and ensure our customers feel valued and well looked after. Your positive feedback is greatly appreciated and motivates us to maintain these high standards. We look forward to welcoming you back in the future. Best wishes, The Sytner Tamworth MINI Team
Friendly and efficient service
Friendly and efficient service, punctual staff and clean surroundings, all good. As "older" MINI enjoyers, we (my wife and I) we are sometimes a little in awe and lacking understanding of the tech content in modern cars. The centre staff were very helpful in that respect.
25 mars 2026
Avis spontané
Réponse de Sytner Group - Sytner Tamworth MINI
Dear Diane, thank you very much for your kind words and for taking the time to share your experience. We’re delighted to hear that you found our service friendly and efficient, and that our team were able to assist you with the modern technology in your MINI. It’s always a pleasure to support our valued customers, especially those who have enjoyed MINI for many years. We look forward to welcoming you and your wife back to Sytner Tamworth MINI in the future. Best wishes from all of us.
Lovely customer service as always.
23 mars 2026
Avis spontané
Réponse de Sytner Group - Sytner Tamworth MINI
Dear Lisa, Thank you ever so much for your kind words and for taking the time to leave us a 5-star review. We are delighted to hear that you consistently experience lovely customer service at Sytner Tamworth MINI. It is always our aim to provide a welcoming and positive experience for all our customers. Your continued support means a great deal to us, and we look forward to welcoming you back again in the future. Warm regards, The Sytner Tamworth MINI Team
Booked in for 8am
Booked in for 8am, was seen quickly and on my way, advised during the day of additional items needed, which were approved, and ready to collect by 5pm, all washed and ready, treated with respect and Sytner team were great.
23 mars 2026
Avis spontané
Réponse de Sytner Group - Sytner Tamworth MINI
Dear Dave, Thank you very much for your kind words and for taking the time to share your experience with us at Sytner Tamworth MINI. We’re delighted to hear that you were seen promptly and that the team kept you informed throughout the day. It’s wonderful to know you felt respected and that your vehicle was ready and looking its best by the end of the day. We truly appreciate your positive feedback and look forward to welcoming you back in the future. Best regards, The Sytner Tamworth MINI Team
Friendly and timely
16 mars 2026
Avis spontané
Réponse de Sytner Group - Sytner Tamworth MINI
Dear Jenifer, Thank you ever so much for your kind words. We are delighted to hear that you found our team friendly and timely during your visit. It is always our aim to provide a welcoming and efficient experience for all our customers. Your positive feedback truly means a lot to us and encourages everyone here at Sytner Tamworth MINI to continue delivering the best service possible. We look forward to welcoming you back in the future. Best wishes, The Sytner Tamworth MINI Team
Réponse de Sytner Group - Sytner Tamworth MINI
Thank you very much for your kind words and for taking the time to leave us a 5-star review. We are delighted to hear that you experienced great service during your visit to Sytner Tamworth MINI. It is always our aim to provide a seamless and enjoyable experience for all our customers. Your positive feedback is greatly appreciated and serves as a wonderful encouragement to our entire team. We look forward to welcoming you back in the future. Best wishes, The Sytner Tamworth MINI Team
Timely
Timely, efficient service with quality health check video. Courteous service representative, very helpful and responsive to requests.
12 mars 2026
Avis spontané
Réponse de Sytner Group - Sytner Tamworth MINI
Dear Jayne, Thank you very much for your kind words and for taking the time to share your experience with Sytner Tamworth MINI. We are delighted to hear that you found our service timely and efficient, and that the health check video was of good quality. It’s wonderful to know our team were courteous, helpful, and responsive to your requests. Your feedback is greatly appreciated and motivates us to maintain the high standards our customers expect. We look forward to welcoming you again soon. Best regards, Sytner Tamworth MINI Team
Wonderful MINI adventure
My experience in purchasing my second MINI was a pleasure from start to finish.
Our first discussion of interest in a vehicle over the phone to the meeting with James Madeley and the pickup were seamless.
28 février 2026
Avis spontané
Réponse de Sytner Group - Sytner Tamworth MINI
Dear Mrs G, Thank you very much for your kind words and for choosing Sytner Tamworth MINI once again. We are delighted to hear that your experience, from the initial phone discussion to meeting James Madeley and the vehicle collection, was seamless and enjoyable. It is always a pleasure to assist returning customers, and your positive feedback truly means a lot to the whole team. We hope you continue to enjoy your new MINI and look forward to welcoming you back in the future. Best wishes, The Sytner Tamworth MINI Team
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