Service all carried out ok. Only negative as no one on reception when we arrived to collect the car. We were ignored by the sales woman who was with someone but could clearly see us. She could have c... Voir plus
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Lisez les avis des autres
The staff were very pleasant and efficient which makes visiting there for your car service a good experience. Its good, having previously been before, to see that staff are still pleasant and ef... Voir plus
L'entreprise a répondu
The MOT was straightforward, but I only took it there as you were going to clean it, and it wasn't very well done at all. Sounds like a small thing but if you say you're going to clean it then do it p... Voir plus
L'entreprise a répondu
Once I could actually speak to a person to arrange the service on my car, it went very smoothly. Staff were friendly and efficient - I was greeted on arrival and the service representative (Lucy) was... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Coordonnées de contact
Kinson Drive, B78 3JH, Tamworth, Royaume-Uni
- 01827 309001
4,7
Excellent
594 avis
Demande des avis aux clients
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Buying a New Mini
A well informed, educated saleslady who comprehensively explained the differences between new/used Minis but also gave us time and space to think. She knew her product and was able to describe all options to us. She never came across as 'pushy', We had a very pleasurable experience.
11 juillet 2024
Réponse de Sytner Group - Sytner Tamworth MINI
Thank you for your kind words, Heather! We are delighted to hear that you had a positive experience at Sytner Tamworth MINI. Our sales team takes pride in being knowledgeable and informative, while also giving our customers the time and space to make the best decision for them. We are glad that you felt comfortable and not pressured during your visit. Thank you for choosing us and we hope to see you again in the future.
Sytner Tamworth.
Richard Neal made the buy and selling of our car very simple and kept us informed every step of the way.
13 juillet 2024
Réponse de Sytner Group - Sytner Tamworth MINI
Thank you for your kind words, Mr. Horton. We are delighted to hear that Richard Neal provided you with a seamless and informative experience during the buying and selling process of your car. At Sytner Tamworth MINI, we strive to make our customers' experience as smooth and hassle-free as possible. We appreciate your feedback and look forward to serving you again in the future. Thank you for choosing Sytner Tamworth MINI.
Great car
Great car. Everything I wanted and more. Brilliant staff that I felt really listened and was so helpful in all aspects of choosing what car I wanted to buying and understanding how to use and set up my vehicle to my needs. Thank you so much
5 juillet 2024
Réponse de Sytner Group - Sytner Tamworth MINI
Thank you for your glowing review, Christine! We are thrilled to hear that you had a great experience at Sytner Tamworth MINI. Our team takes pride in providing excellent customer service and we are glad that you felt listened to and supported throughout the car buying process. We hope you continue to enjoy your new MINI and please do not hesitate to reach out if you need any assistance with setting up your vehicle. Thank you for choosing Sytner Tamworth MINI.
The Mini Experience
The arrangements for my vehicle and myself were excellent. It was a seamless experience from start to finish.
4 juillet 2024
Réponse de Sytner Group - Sytner Tamworth MINI
Thank you for your glowing review, Neil! We are delighted to hear that your experience at Sytner Tamworth MINI was seamless and well-organized. Our team takes great pride in providing excellent service to our customers, and we are thrilled that we were able to meet your expectations. We appreciate your support and look forward to welcoming you back in the future. Thank you for choosing Sytner Tamworth MINI.
Great service as always from richard
2 juillet 2024
Réponse de Sytner Group - Sytner Tamworth MINI
Thank you for your kind words, Mrs Lumb! We are delighted to hear that you had a great experience at Sytner Tamworth MINI and that Richard provided you with excellent service. We strive to provide our customers with the best possible experience and it is always rewarding to receive positive feedback. We look forward to seeing you again in the future and providing you with the same level of exceptional service. Thank you for choosing Sytner Tamworth MINI.
Extremely helpful and gave excellent…
Extremely helpful and gave excellent advice. No pressure and buying experience was pleasant.
6 juin 2024
Réponse de Sytner Group - Sytner Tamworth MINI
Thank you for your kind words - we are delighted to hear that you had a pleasant buying experience with us at Sytner Tamworth MINI. Our team is committed to providing excellent customer service and advice, and we are pleased that you found this to be the case. We hope that you are enjoying your new car and that you will continue to choose Sytner Tamworth MINI for all your motoring needs. Thank you for your support.
I appreciated the service given to me…
I appreciated the service given to me as a motability customer, care & consideration by your consultantbwas excellent
10 juin 2024
Réponse de Sytner Group - Sytner Tamworth MINI
Thank you for your kind words, Susan. We are delighted to hear that you had a positive experience with us here at Sytner Tamworth MINI. We understand how important it is to provide excellent service to our Motability customers, and we are glad that you felt cared for and considered. We strive to ensure that all of our customers have a pleasant experience with us, and we are glad that we were able to meet your expectations. Thank you for your review and we look forward to seeing you again soon.
Excellent service at Sytner,Tamwoth
The excellent advice & service of Nathan the Agent who dealt with us
7 juin 2024
Réponse de Sytner Group - Sytner Tamworth MINI
Thank you, John. We are delighted to hear that Nathan provided you with excellent advice and service. At Sytner Tamworth MINI, we strive to ensure that all of our customers receive the highest level of care and attention. We are proud to have a team of knowledgeable and friendly staff who are always on hand to help. We are glad that Nathan was able to make your experience with us a positive one and we look forward to welcoming you back soon.
Everything went to plan. Very pleased with car.
Everything went to plan. The purchase was quite pleasant and the car arrived on time. Plenty of good advice from the dealer and the car is great.
31 mai 2024
Réponse de Sytner Group - Sytner Tamworth MINI
Thank you for your kind review, John. We are delighted to hear that your purchase went smoothly and that you are happy with your new car. We strive to provide the best customer service and advice to ensure that our customers have a pleasant experience. We are glad that you found this to be the case and that you are enjoying your new car. Thank you for choosing Sytner Tamworth MINI.
Helpful team, great to do business with
Amie and Dean were very helpful and a pleasure to deal with.
18 mai 2024
Réponse de Sytner Group - Sytner Tamworth MINI
Thank you for your kind words, Danielle. We are delighted to hear that Amie and Dean were able to provide you with a great experience. At Sytner Tamworth MINI, we strive to provide the highest level of customer service and satisfaction. We are glad that Amie and Dean were able to meet your expectations and we look forward to seeing you again soon. Thank you for choosing Sytner Tamworth MINI.
We were very well looked after from our…
We were very well looked after from our first visit to mini. Richard was very helpful and kept me updated about my new mini.
21 mai 2024
Réponse de Sytner Group - Sytner Tamworth MINI
Thank you for your kind words, Mrs Bourne. We are delighted to hear that you had a great experience with us here at Sytner Tamworth MINI. We strive to provide the best customer service and it is wonderful to hear that Richard was able to make your experience a positive one. We hope you are enjoying your new MINI and that you will continue to have a great experience with us in the future. Thank you for choosing Sytner Tamworth MINI.
Great service and value
Third time using this dealership as they give great customer service and value. Trustworthy and well with the drive from Wales
11 mai 2024
Réponse de Sytner Group - Sytner Tamworth MINI
Thank you for your terrifically kind words, Stuart! We are delighted to hear that you have had a great experience with us at Sytner Tamworth MINI. We strive to provide our customers with the best possible service and value, and it is wonderful to hear that you have trusted us enough to make the drive from Wales! We look forward to seeing you again soon!
Every member of staff were very polite…
Every member of staff were very polite and helpful.
Excellent service.
6 mai 2024
Réponse de Sytner Group - Sytner Tamworth MINI
Thank you for your kind words, Mrs Hubbard. We are delighted to hear that you had a positive experience with us at Sytner Tamworth MINI. Our team strives to provide excellent customer service and we are pleased that you found them to be polite and helpful. We hope that you will continue to enjoy your MINI and that you will visit us again soon. Thank you for choosing Sytner Tamworth MINI.
Fabulous service can’t fault it
Fabulous service can’t fault it ! So pleased everything was handled smoothly and efficiently well done Sytner
4 mai 2024
Réponse de Sytner Group - Sytner Tamworth MINI
Thank you for your kind words, Catherine. We are delighted to hear that you had a great experience with us at Sytner Tamworth MINI. We strive to provide the best service possible and are pleased that we were able to meet your expectations. We value your feedback and are grateful for your support. We look forward to seeing you again soon.
Sytner Mini Tamworth:Recommended
Very helpful staff who explained everything about the car and the finance simply and clearly and kept in touch with progress reports during the period from order to delivery.On handover day the presentation of the car was exceptional and unusual,a unique experience.I have been in contact with the showroom for some assistance with some technical settings and again they have been extremely helpful.As the car is proving to be great in every way it means the whole experience has been enjoyable.
2 mai 2024
Réponse de Sytner Group - Sytner Tamworth MINI
Super feedback, Mr Hopkins - thank you! We are delighted to hear that you had such a positive experience with us here at Sytner Tamworth MINI. We strive to provide our customers with the best possible service and it is wonderful to hear that we have achieved this. We are also pleased to hear that you are enjoying your car and that our staff have been able to assist you with any technical settings. We look forward to seeing you again soon.
Richard Neil is a great guy to deal…
Richard Neil is a great guy to deal with honest and helpful and always keeps you in the picture.
29 avril 2024
Réponse de Sytner Group - Sytner Tamworth MINI
We are delighted to hear that you had a positive experience with Richard Neil, Mr Robinson - thank you for taking the time to share your feedback! At Sytner Tamworth MINI, we strive to provide the best customer service possible and it is great to hear that Richard was able to meet your expectations. We value your feedback and will ensure that Richard is recognised for his hard work and dedication. We look forward to welcoming you back to Sytner Tamworth MINI in the future.
Buying a car was a pleasurable experience!
Not often you can genuinely say buying a car is a pleasurable experience … but this genuinely was!!! Aime at Tamworth Mini was simply fantastic. The car was for my 17 year old daughter and Aime could not have been nicer to her. It also helps the little Mini is fantastic!
26 avril 2024
Réponse de Sytner Group - Sytner Tamworth MINI
Thank you for your kind words, Mr. Fraser Greenwood. We are delighted to hear that your daughter had a pleasurable experience with Amie at Sytner Tamworth MINI. We are also pleased that you are happy with the MINI. We strive to provide the best customer service and it is great to hear that we have achieved this. We hope you and your daughter enjoy your new car and we look forward to seeing you again soon.
Helpfu and prompt service
Mandy was very pleasant and helpful and was able to source the car to my specification very quickly.
17 avril 2024
Réponse de Sytner Group - Sytner Tamworth MINI
Thank you for your kind words, Mrs Kempthorne. We are delighted to hear that Mandy was able to source the car to your specification quickly. At Sytner Tamworth MINI, we strive to provide the best customer service and ensure that our customers are satisfied with their purchase. We are glad that you had a pleasant experience with us and we look forward to seeing you again soon.
Réponse de Sytner Group - Sytner Tamworth MINI
Thank you so much for your kind words, Mrs Conroy. We are delighted to hear that you had a great experience with Chris and the other staff at Sytner Tamworth MINI. We really do strive to provide the best customer service and it's wonderful to hear that we have achieved this. We hope to see you again soon and if there is anything else we can do for you, please do not hesitate to get in touch. Thank you for choosing Sytner Tamworth MINI.
Love my new car !
I changed to mini Tamworth last time I changed my car which was a random visit to the showroom . This time they contacted me - Amie was great from start to completion. It was so easy to do and they found a vehicle I really wanted!
16 avril 2024
Réponse de Sytner Group - Sytner Tamworth MINI
Thank you for your kind words, Maggie. We are delighted to hear that you had a great experience with us at Sytner Tamworth MINI. We strive to provide the best customer service and it's great to hear that Amie was able to help you find the perfect vehicle. We are always here to help and we look forward to seeing you again in the future. Thank you for choosing Sytner Tamworth MINI.
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