Very helpful - constantly checking our measurements to make sure the order was correct. Delivery time arranged - came a little earlier than expected but super helpful delivery driver. Beam is excell... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I have had an excellent service from tailormade, Baz was very helpful during the design process and also during the installation, as im not a joiner or roofer he was very patient and answered all my q... Voir plus
L'entreprise a répondu
From open and helpful communication, to guidance and support. Tailor Made Designs produced a great roofing product for me. The delivery was extremely fast, and professional as was the fitting. Simp... Voir plus
L'entreprise a répondu
Fast, friendly, professional service, From initial enquiry to delivery. Multiple designs, at no extra costs and a fast turnaround around with an exceptional quality product. Will only be using these... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Based in the heart of Herefordshire, we specialise in the design and manufacture of bespoke roof trusses, Posi-Joists, glulam beams and more for home owners, builders, developers and builder merchants. The company was formed in 2007 and originally concentrated on the design and manufacture of timber frame housing. The initial investment was extremely modest—the company operated from a couple of rented former grain stores in Ivington, near Leominster. Machinery stretched to some chop saws and a range of hand tools. Employees were scarce; Richard, our director, ran the office undertaking all roles, from estimating and designing to admin, while two employees looked after the manufacturing side. Work over the first few years was reasonably consistent, especially considering the financial crisis. Any profits were reinvested and by 2010 turnover had doubled. The company now had a couple of office employees and around six employees on the manufacturing side. Until 2010, we had been using an outside firm to manufacture metal web joists and roof trusses for our timber frame kits—we wanted to bring this in house. 2010 presented a couple of opportunities with the unfortunate failure of some large firms within the industry, allowing us to purchase machinery to manufacture engineered floor joists This was an instant success; now we were able to manufacture these for our own projects and also manufacture these for others. With a little promotion of the new product offering, sales of these soon overtook those of timber frame. We were also able to push this product through the various networks of builder merchants. It was not long before a preferred supplier agreement was in place with Travis Perkins as well as other merchants such as County Building Supplies, Alsford, MKM Building Supplies and Chandlers. With the success of metal web joists, our customers were soon asking if we also manufactured roof trusses. With a little luck we managed to source the manufacturing equipment from another business. We were now a floor joist and roof truss manufacturer with the timber frame part of the business becoming a sideline. By 2013, we had five office employees and ten on the manufacturing side. We acquired an operator’s licence, a small fleet of vehicles and a couple of drivers to handle deliveries—everything was now in our control. Although the former grain stores had served us well, we were at capacity and further growth would not be possible. In 2014, we moved to larger rented premises on Rotherwas Industrial Estate and immediately sought to upgrade the manufacturing equipment with the purchase of the latest equipment available within the industry. The move proved to be beneficial with increased efficiency and a consistently full order book. The turnover rose steadily as we invested further in additional equipment and staff. In 2019, we bought the premises from the landlord allowing further alterations to meet the needs of the business. In 2023, the company made another leap forward and secured a custom-made factory, complete with modern office spaces, a spacious yard and a large customer & staff car park, allowing future progression and expansion. The building offers panoramic views over one of Herefordshire's many hillforts, providing a perfect space for customers to visit and discuss their future projects. The team has expanded from just 3 to now over 25, spread fairly evenly between office and manufacturing staff. Over the last few years, the business has steadily progressed further and diversified its portfolio of products, introducing glulam beams to the range as well as listing trusses, joists & glulam online for customers to purchase instantly.
Coordonnées de contact
Holme Lacy Road, HR2 6BQ, Hereford, Royaume-Uni
- 01432 355046
- enquiries@tailormadedesigns.co.uk
- www.tailormadedesigns.co.uk
4,9
Excellent
76 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Fantastic company!!!
Every interaction with your company has been fantastic and your team has shown to be professional, knowledgeable and extremely helpful.
Great communication during the order and manufacturing process and an extremely helpful and friendly delivery driver.
11 mars 2026
Avis spontané
Réponse de Tailor Made Designs Ltd
Thanks for the positive review Rhys. Will pass the compliments to the rest of the team.
Fast delivery
I ordered my glulam beam on Monday and it was delivered on Wednesday. Great service!
18 février 2026
Avis spontané
Réponse de Tailor Made Designs Ltd
Good to hear, thanks for the review Andrew.
Ordered 4 glulams
Ordered 4 glulams, price was really competitive and they turned it fast, really happy with the product, definitely recommend and will use again in the future.
24 février 2026
Avis spontané
Réponse de Tailor Made Designs Ltd
Thanks for the review James, see you on the next one.
Such great service
Such great service. Gave them sizes, they delivered joists within 5 working days to site. Very smooth and efficient service. Philip was very helpful and professional, slowly but surely getting my beliefs back in UK based companies to deliver as promised. Wish you all success in future, continue like this.
Best wishes
Jake
18 février 2026
Avis spontané
Réponse de Tailor Made Designs Ltd
Thanks Jake, that was a nice read to start the day with. We shall continue as we are as requested. All the best.
Excellent service, great products, good price.
Absolutely excellent service from Tailor Made Designs.
I only need a few posi-joist for a project, but the team made me feel like my order was just as important to them as a large order.
I was able to collect in person, and the shop-floor team were equally welcoming!
Also, excellent quality products at a good price. :-)
29 décembre 2025
Avis spontané
Réponse de Tailor Made Designs Ltd
Thanks for the kind words Jim, it's greatly appreciated.
Fantastic service from purchase to…
Fantastic service from purchase to delivery. The ordering process was smooth, staff were professional and helpful, and delivery was on time with no issues. The Posi Joists were top quality and met all expectation. Highly recommended.
16 janvier 2026
Avis spontané
Réponse de Tailor Made Designs Ltd
Thanks Nick, glad to hear it was a positive experience all round!
Trusses
Very happy with trusses made to correct size, and time for them to be made and delivered exceptional
8 janvier 2026
Avis spontané
Réponse de Tailor Made Designs Ltd
Thanks Terry, much appreciated.
Very impressed
Very impressed. Easy to contact, quick lead time of 5days, good quality trusses and a keen price. Thanks Lads
14 janvier 2026
Avis spontané
Réponse de Tailor Made Designs Ltd
Great stuff, thank you for the positive review.
Great communication
The team were really helpful in preparing designs and coordinating delivery with my site delays.
Haven't got them up yet but quality looks good.
15 décembre 2025
Avis spontané
Réponse de Tailor Made Designs Ltd
Thanks for the positive feedback Harry.
Excellent product,good communication.
Excellent product,good communication.
Would definately recommend this company.
17 décembre 2025
Avis spontané
Réponse de Tailor Made Designs Ltd
Great to hear, thanks Robert.
Excellent level of service
Extremely helpful and professional from the initial order phase right through to delivery. Very fairly priced and highly recommended.
20 décembre 2025
Avis spontané
Réponse de Tailor Made Designs Ltd
Thanks for the review Christian, happy new year.
Exactly as you'd hope for
Researching roofing options for an outbuilding, I came across Tailor Made Designs via an online search. I was particularly impressed to receive a tailored quote and CAD within 24 hours of calling them - this shows a level of professionalism and commitment that is so often missing now. Revisions to the design to maximise usable area and storage facilities were no issue, and the products were delivered on time and per the agreed drawings. And the price is comparable or beats the labour of a cut roof. Would definitely use again.
6 janvier 2026
Avis spontané
Réponse de Tailor Made Designs Ltd
Thanks Sawood, appreciate the detailed and positive review. All the best.
Very helpful
Very helpful, very quick delivery and everything went in perfectly.
15 décembre 2025
Avis spontané
Réponse de Tailor Made Designs Ltd
Thanks Ian, & happy new year.
The entire process was made so easy…
The entire process was made so easy from design to production. I will definitely be using Tailer Made on my next project.
12 décembre 2025
Avis spontané
Réponse de Tailor Made Designs Ltd
Thanks for the kind words Emerson.
Great company to deal with
Really easy process to order and once design was agreed the delivery was around a week.
Everyone I had contact with from start to finish was helpful, professional and polite highly recommended.
12 novembre 2025
Avis spontané
Réponse de Tailor Made Designs Ltd
Great stuff, thanks for the positive review Steve.
Réponse de Tailor Made Designs Ltd
Thanks Alan, good to hear.
5 stars
I contacted the company and had a response the same day. They were great, they dealt with everything, were quick and very good on price. The service from start to finish was fantastic!
21 octobre 2025
Avis spontané
Réponse de Tailor Made Designs Ltd
Thanks for the review Ceri, glad we could help.
Wonderful Company
What a wonderful company to deal with, can’t recommend them enough. They have been so helpful from the start including changes and amendments, communication has been great to ensure we got exactly what we needed. Manufacture and delivery was fast and quality was perfect. Thank you so much for such a great experience
20 octobre 2025
Avis spontané
Réponse de Tailor Made Designs Ltd
Great to hear, thank you. All the best with the remainder of the project.
GIVE THIS COMPANY A KNIGHTHOOD
From start to finish we were made to feel like the only customer Tailor made had to deal with .. sent drawings…within a day if not sooner Phillip had sent back specs costs and solutions …. Delivery time was booked bill was paid delivery was delivered exactly on point !!! In short if this company was to run for government this country would be a better place 😊😊 Thank you Phillip and crew it’s been a pleasure dealing with you with more projects to come .
16 octobre 2025
Avis spontané
Réponse de Tailor Made Designs Ltd
Thank you Chris, that was a nice read! We'll make sure Philip is rewarded with a consistent stream of coffee & biscuits. Sincerely, Sir Tailor Made
School Projects
Tailor Made Designs have done two projects for us. From start to finish they were fantastic, great communication between all parties & sorted any issues. The site was a school so they arrange deliveries around the schools operating hours with the drivers also being very helpful. Would happily use them again on a future projects.
19 mai 2025
Avis spontané
Réponse de Tailor Made Designs Ltd
Thanks for the 5 star review—good to hear all went smoothly around school hours. All the best.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.