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TAXIBOX Avis 

4 445
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Fabulous idea! I was concerned my things would grow mould during all the rain but it didn't happen thank goodness. They answer the phone speak to you human to human don't keep you waiting a very... Voir plus

Noté 5 sur 5 étoiles

Frank and taxibox deserve to be known as legends in the self removal business. The value for money, communication and self help tools are incredible. The entire process just so easy, they deliver and... Voir plus

Noté 5 sur 5 étoiles

Corey delivered two taxi boxes. Corey is lovely, pleasant and friendly. As far as the office staff are concerned I will withhold my dealings and sharing information as I don’t want to say something an... Voir plus

Noté 5 sur 5 étoiles

SUPER IMPRESSED!!! This is good old fashioned customer service. Professional, friendly, on time, able to be reached by phone. I changed my mind twice and they accommodated and made my life super easy.... Voir plus

À propos de l'entreprise

  1. Garde-meubles en libre-service
  2. Services de déménagement et de stockage
  3. Centre de stockage
  4. Entrepôt

À propos de TAXIBOX

Écrit par l'entreprise


Taxibox

About us


Mobile Storage | On-Site Storage | Cool Storage | Moving Interstate | Packing Supplies



TAXIBOX

Écrit par l'entreprise

Storage that moves? That's nuts.
Melbourne. Sydney. Brisbane. Gold Coast. Adelaide. Perth.

Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

4 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(4 445)

1 476 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Everything was made so easy

Everything was made so easy. Arrived on time as per communication txt. Phoned to confirm on arrival where to put it , excellent service
Thank you

22 juillet 2026
Noté 5 sur 5 étoiles

Seamless experience

Seamless experience. Link sent to track delivery was very helpful. Driver was very obliging and explained the process of using a TaxiBox well as I haven't moved in decades. People in the office and on the phones have been very helpful too.

23 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Speedy timing

Speedy timing, communicative and great service! Would highly recommend to anyone looking to move states!

22 juillet 2026
Noté 5 sur 5 étoiles

We couldn’t be happier with the Taxibox…

We couldn’t be happier with the Taxibox delivery! We marked out with some chalk on our driveway exactly where we wanted the box to be placed, as we weren’t able to be there in person. Frank was able to place the box exactly where we had wanted! Thanks - very easy and smooth process!

21 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Perfect Moving Experience

Best moving experience we’ve ever had - easy to book, delivered and picked up perfectly on time!

Can’t fault our driver Jayden, a clear communicator and super friendly. Dropped our box in the best possible spot for an easy move.

Will absolutely be using Taxibox for any future moves!

22 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Box was well taken care of

Box was well taken care of. Nothing had moved inside. Pick up and drop off very smooth at both ends. Shout out to Eddie who dropped it off at my new house with great precision.

22 juillet 2026
Noté 5 sur 5 étoiles

Jayden was very polite

Jayden was very polite, professional & efficient. He introduced himself and made sure to understand exactly where I wanted the box to be set down. I would highly recommend Taxi Box

22 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

From the start when they were delivered…

From the start when they were delivered where I wanted them to when they picked them up then they put them in storage then delivered to my address and then picked them up when I was finished was perfect with the lest amount of fuss I would highly recommend them to anybody thank you

21 juillet 2026
Noté 2 sur 5 étoiles

Meh, ok.…

The delivery of the taxi boxes itself was good. But there is not much flexibility in available days for box drop offs and pick ups. I used their movers and was disappointed with the experience. Their communication was not great. I was on hold for long periods when trying to get an update on ETAs.

25 juin 2026
Logo de TAXIBOX

Réponse de TAXIBOX

Hi Christa,

Thanks so much for taking the time to leave us with your feedback.

We're really glad to hear your TAXIBOX deliveries went smoothly, although we're sorry if the rest of your experience hasn't been up to the standard you'd expect.

We understand Elsa from our Customer Service team had a chat with you earlier this afternoon to get a better understanding of what happened, and we're currently looking into everything you've raised. We'll be back in touch as soon as we've had a chance to review things thoroughly.

Kind regards,
TAXIBOX Team

----- Updated 6/8 -----

Hi Christa,

Thanks again for taking the time to leave your feedback and for your time chatting with us about your experience.

We're pleased your TAXIBOX deliveries ran smoothly, though we're sorry that our availability and removalist service left you feeling disappointed.

Regarding your feedback around the limited flexibility for delivery and collection days, we'd love to be able to say "no worries, how does tomorrow sound?" every time, but our trucks keep themselves pretty busy! We work hard to fit as many customers in as possible while keeping everything running on schedule, which can sometimes mean availability is a little limited. Even so, we know that doesn't always line up perfectly with moving plans, and we appreciate you sharing your feedback with us.

We understand your concerns around the communication and timing of your removalist service. Given that the initial load started slightly later than anticipated, we appreciate the inconvenience this would have caused and understand how disappointing that experience must have been. We can see our team kept in touch with you via SMS throughout the afternoon to provide updates on the removalists' estimated arrival time, though we're sorry if this still left you feeling out of the loop. To acknowledge the inconvenience, we'd already provided a refund equivalent to the cost of loading one TAXIBOX when this was first brought to our attention.

We genuinely appreciate you taking the time to share your feedback, as it's given us the opportunity to review both our communication and the service provided by our removalist partners.

Kind Regards,
TAXIBOX Team

Noté 5 sur 5 étoiles

Top bloke!

Frank is a top bloke! On time and made it all work with limited space. Impeccable service.

21 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

I found the whole experience very seamless

I found the whole experience very good from placing my order, tracking system & Frank was right on time, asked which way I wanted the box, the whole delivery for arrival to placing in driveway was 10 mins, Frank gave me a quick overview of locking mechanism, very simple. I would highly recommend TaxBoxi to anyone looking for some extra storage - Sandra, Glen Huntly

21 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Kaleb's Taxibox delivery

Delivery service was great Kaleb, thank you. The location and positioning is perfect to enable us to still use our driveway for two cars.

13 juillet 2026
Noté 5 sur 5 étoiles

I had seen the Taxi boxes around and…

I had seen the Taxi boxes around and thought what a great concept, then I needed one!
It was absolutely perfect. I could unpack boxes in the box then just take the items into my house.
Frank the delivery guy was amazing
I definitely recommend Taxi Box It is so handy and very affordable.

16 juillet 2026
Noté 5 sur 5 étoiles

A real pro

Frank was an incredibly nice guy with some of the best forklift driving I’ve seen. He had it sorted in minutes.

16 juillet 2026
Avis spontané

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