Taxiyo Avis 

Ali, our driver, was great, always on time, kind, careful. Excellent service.

I have been working with Taxiyo for the last 3 months. Customer service is very fast and helpful. I would recommend it to everyone.

Good Service, pretty fast response with competitive rate👍🏻👍🏻

Perhaps what’s most impressive is their response time with regards to customer service. They were able to help my family in a very last minute urgent situation and provided excellent reliable service. I would recommend them to anyone and have enjoyed using Taxiyo throughout Japan.

Great service. Kept me updated with the Drivers details and the time of arrival and he arrived like clockwork.

Punctual, courteous and pleasant, car clean and in very good condition. Overall excellent service for more than reasonable prices. Highly recommended.

Easy to book also in short notice. Driver contacted me to make sure the pickup went smooth.

I’m very happy that I found this service!
These guys helped me and took my last minute orders! I appreciate quick replies cause it’s very important for my work🙏thank you so much ! You are very responsible!!!

What a lifesaver Taxiyo was for us! We could not find any local taxis to get us and luggage just 20 minutes away on Lake Como, Italy and Taxiyo came through! Even on the day of the Grand Fondo bike race in Lombardia our driver managed to come as soon as the race ended and roads opened up to transport us. Very pleasant driver with a great sense of humor! I seriously think we would have had to walk with all of our luggage on the narrow winding roads here as we were giving up hope on the local companies. Thank you Taxiyo!!!

On holiday and needed a taxi l found this company who were very quick on my initial enquiry we then booked the taxi as the price was good
The correspondence on the morning of the taxi was good letting us know the car and driver which was on time.

Booked night before; smooth online service, driver turned up on time and was nice.

Great service with such a polite driver! 👍👍👍

We use the Taxiyo.com service for the taxi needs of our hotel's customers all the time. We confidently recommend it to all our customers.

It was a good experience!
So convenient to book a ride from A point to B point it is so helpful when me and my family travelling!
Very Good Service. I Recommend to Everyone!

Booking the VIP minibus was really easy. The Taxiyo website made it simple to choose the VIP option for our group of six people, ensuring we would have a comfortable and luxurious ride. When we arrived in Barcelona, our driver greeted us. They looked great and were really helpful. They knew a lot about the city and gave us great recommendations for things to do and good places to eat.

As per another review, took a deposit for a return journey, gave a booking reference, didn’t reply to emails, taxi didn’t turn up and no contact from them to say it wouldn’t be there. Subsequently they have given different reasons for the failure to turn up when I have emailed them - one saying the driver had covid, another saying it was a computer error. Keep making excuses as to why refund hasn’t been made. Absolutely terrible customer service, do not use them.

UPDATE: I had initially questioned whether this was a scam company in my review, and they now contact me regularly threatening legal action. Therefore I take back my accusation of them being a scam, and instead advise that they are a very poor company with very very poor customer service, who don’t contact you unless they have to.
They did refund me eventually, but for less money than I paid for the deposit.
They now accuse my bank of taking charges hence the lower amount of the refund - they do not realise that I used to work for the very same bank and know that they don’t take charges for such refunds. It could have been due to a difference in exchange rates, but instead of considering that Taxiyo threaten legal action and accuse my bank of taking charges.
As I say - terrible company, terrible customer service, let me down, make accusations and threaten legal action because they get 1/5 on Trustpilot
I’ll let you else use if you use them.

FURTHER UPDATE (roughly 2weeks later) - After requesting proof of the amount of the deposit that I paid and proof of the lower amount of the refund that I finally received from them, Taxiyo have still failed to refund the difference.
Unbelievably poor service.
And just a thought - since leaving me stranded in a foreign country, initially making up different excuses for not turning up and then blaming a computer glitch, then threatening me with legal action and incorrectly blaming my bank for taking non-existant charges, they have not once offered any kind of gesture of goodwill for their inability to fulfil the obligations of the contract they entered into with me by taking my deposit.
Good luck if you decide to use this company.

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