Excellent quality and brilliant design. Extremely comfortable, as promised by tegen team, and also looks as durable. Of course only time will tell, but the elasticity of the acetate is surely certaint... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
An easy online purchase that was received quickly without any problems. The hair clip itself is perfect; good quality and exactly as shown on the webpage. It’s so perfect I’m ordering another - as a... Voir plus
L'entreprise a répondu
Sensations colours for the Summer season. Spotted this one and just had to buy it, very pleased as I am sure they will sellout very soon.
L'entreprise a répondu
Really lovely colour and glad Tegen are adding more colours to their small and narrow hair claws. However I am finding it too tight to manage with arthritic fingers and fine hair. I am trying to pe... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We are Tegen Accessories, an independent company located in the United Kingdom with a passion for luxury hair accessories. Tegen Accessories began as a boutique in Brighton's Lanes. This is where our journey to becoming hair experts began, as we would assist customers in choosing the right accessory for their hair type and show them how to style it. We have spent many years using our hair accessories on real people just like you, and we are confident we can help everyone find their perfect hair accessories.
Coordonnées de contact
14 Tichborne Street, BN1 1UR, Brighton, Royaume-Uni
- 01274 044 035
- info@tegenaccessories.co.uk
- www.tegenaccessories.co.uk
4,4
Excellent
39 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Sensations colours for the Summer…
Sensations colours for the Summer season. Spotted this one and just had to buy it, very pleased as I am sure they will sellout very soon.
7 avril 2026
Avis spontané
Réponse de Tegen Accessories
Dear Mrs. Taylor, thank you for your recent order and review! We're delighted to hear that your purchase was exactly what you wanted for the upcoming summer season! At Tegen Accessories, we're committed to offering a wide range of colours and styles to suit your needs, whatever the weather! We really appreciate your feedback and hope you'll enjoy your clip for many more summers to come :)
A perfect hair clip for finer short or long hair.
An easy online purchase that was received quickly without any problems. The hair clip itself is perfect; good quality and exactly as shown on the webpage. It’s so perfect I’m ordering another - as a spare.
16 mars 2026
Avis spontané
Réponse de Tegen Accessories
Hi Anne, thank you so much for your kind review. We're very happy to hear that your Tegen Accessories clip was the perfect choice for you! As a brand, we believe in style, security and durability, and aim to reflect this across the full range of our products. Again, we really appreciate your feedback :) Please reach out to us again if you need any assistance in future.
Excellent quality and brilliant design
Excellent quality and brilliant design. Extremely comfortable, as promised by tegen team, and also looks as durable. Of course only time will tell, but the elasticity of the acetate is surely certainty. Knowing I'm putting on my head something safe for my hair and the environment is something I've been looking for for quite a while.
14 mars 2026
Avis spontané
Réponse de Tegen Accessories
Hi Ginevra, thank you for the kind words, we're so pleased to hear how happy you are with your order! At Tegen Accessories, we value durability and style in equal measure. We hope you'll enjoy your accessories for years to come :) Please don't hesitate to reach out if you need any future assistance.
Lovely colour…
Really lovely colour and glad Tegen are adding more colours to their small and narrow hair claws. However I am finding it too tight to manage with arthritic fingers and fine hair. I am trying to persevere!
3 février 2026
Avis spontané
Réponse de Tegen Accessories
Hi Catherine, thanks so much for your order and product review! We can appreciate that the clasp of our clips offer a firmer hold than your typical high street hair accessories. This helps to keep your hair in place for long lasting comfort and style throughout the day. We have sent you a private message to offer you further assistance :) Thank you again for your feedback.
Great hair clips for long and thick…
Great hair clips for long and thick hair. The quality and material of the hair clips are durable.
25 décembre 2025
Avis spontané
Réponse de Tegen Accessories
Hi Dash,
Thank you ever so much for your review.
I'm delighted to hear that our clips work well in your long, thick hair and that you’re happy with the durability and quality too :-)
We really appreciate you taking the time to share your experience.
Very best wishes,
Sophia
Exceptional products and customer service
The Tegen product range is exceptionally good quality, and the customer service is second to none. Ordering from the website is straightforward, and items arrive quickly, in beautiful packing which makes opening them a delight. My hair is not only fine but it's very thin now, and Tegen's slides, barrettes and claws hold it perfectly in place. The rewards scheme is an extra bonus, but I don't need encouraging to return!
27 novembre 2025
Avis spontané
Réponse de Tegen Accessories
Hi Cheryll,
This is such a wonderful review to receive-thank you ever so much!
I'm so happy to hear that you're pleased with the quality of our products, customer service, website, packing and our rewards scheme. I have just relayed this to the rest of the team :-)
Thank you again, we really value your support.
Very best wishes,
Sophia
A great customer service
A great customer service! They had originally shipped the wrong item by mistake. After just one (very pleasant and kind!) conversation with them, they had already shipped the correct item and will refund me the postage costs for return. Thank you Tegen and best of luck!!
8 octobre 2025
Avis spontané
Réponse de Tegen Accessories
Hi Ralista,
Thank you very much for taking the time to leave us this lovely review.
I'm so sorry you were sent the incorrect item, it's very rare for this to happen. We really appreciate your patience and understanding. We're so glad we were able to resolve the issue quickly for you.
We hope you love wearing your beautiful new bow clip!
Very best wishes,
Sophia
Réponse de Tegen Accessories
Hi Caroline,
Thank you so much for taking the time to leave us a review. I'm really pleased to hear that you're happy with the Crystal Barrette Clip you ordered from us-it's such a fabulous accessory for adding a touch of sparkle to your hair :-)
Very best wishes,
Sophia
Wide Arched Barrette Clip - Stained Glass
The products arrived very promptly ; beautifully packaged . Upon opening I discovered they were exactly how they appeared online . Beautifully made ..& yes ..very much the effect of Stained Glass - glorious vibrant colours & very strongly made . I made 2 purchases of this hair clip - 1 for a dear friend who absolutely loved it ..like I do mine 😊 Would include photo ..but can’t find access to photo
2 septembre 2025
Avis spontané
Réponse de Tegen Accessories
Hi Claire,
Thank you for this really lovely review, it made us so happy reading it!
I'm delighted to hear that you and your friend love our hair accessories-they make great gifts!
I hope you continue to enjoy wearing them and thank you very much for your support.
Very best wishes,
Sophia
Easy to navigate website
Easy to navigate website , quick delivery . I love these little clear combs they hold back the sides of my hair they’re tiny but strong .
13 août 2025
Avis spontané
New hair claws
Very pleased with my new hair claws. They are very well made as advertised. I am very impressed by the strength of the claws. Communication from the company was good throughout the whole process.
8 août 2025
Avis spontané
Excellent
Quick delivery, excellent presentation, high quality product. I have very thick hair and this is the first time in years that I have found a hair slide that can cope. Others simply won’t close, or break almost immediately. These look great and are really solidly made. Delighted.
20 août 2025
Avis spontané
Not for thick hair
The products are cute and delivered quickly. However, I bought products that were specifically stated as good for thick hair - the french pin is way too small to hold any of my hair and the teeth of my side combs bent after one use.
7 juillet 2025
Avis spontané
Réponse de Tegen Accessories
Hi Maisie,
Thank you for your review.
I’m really pleased to hear your order arrived quickly, but I’m very sorry the products aren’t suitable for your hair. Please be assured that we offer a 90 day returns policy and you’re more than welcome to return the items for a full refund.
I'm also really sorry to hear that the teeth of the side combs has bent. Our French Essentials collection comes with a 6 month guarantee. All we require is a photo of the faulty item to save you having to return anything and we'll be more than happy to issue a replacement pair right away. If you can please contact us via our live chat or by email (info@tegenaccessories.co.uk) and we'll resolve this for you right away.
Very best wishes, Sophia
Very pleased with the quality and…
Very pleased with the quality and delivery was very speedy
26 juin 2025
Avis spontané
Réponse de Tegen Accessories
Hi Barbara,
Thank you so much for your lovely feedback.
I'm absolutely delighted to hear this. We take great pride in both the quality of our hair accessories and our service, so it means a lot to know that you had a positive experience with us.
Very best wishes, Sophia
Réponse de Tegen Accessories
Hi Mary,
Such lovely words to describe our products-thank you so much for your feedback! We really appreciate your support.
Very best wishes,
Sophia
Their hair clips and accessories are…
Their hair clips and accessories are wonderfully unique styles and lovely colours, perfect for gifts for those with long and short hair! The main draw for me is the high comfort factor when wearing their hair claw clips, they are fantastically comfortable all day. Unfortunately one of the clips I purchased broke through no fault of my own and their guarantee meant they replaced this for me no questions asked. The customer service is really second to none, they cannot do enough to help.
9 juin 2025
Avis spontané
Réponse de Tegen Accessories
Hi Emma,
I'm delighted to hear that you're enjoying our range of hair accessories and that you’ve found them comfortable to wear, that means a lot to us.
Thank you as well for being so understanding when one of your clips was faulty. We really appreciate your understanding and we’re so glad we were able to resolve the issue quickly for you. Your support makes all the difference and we’re grateful to have you as part of our Tegen community.
Very best wishes, Sophia
Prada style Sophia
I bought the medium Prada style Sophia. I love it.
FYI: I have mid length, layered, fine hair and it doesn’t always keep it all up. The small Sophia is great for half up styles so I figure I’ll keep the medium and persevere until my hair gets longer. Great product and customer service.
6 juin 2025
Avis spontané
Réponse de Tegen Accessories
Hi Ally,
Thank you so much for your kind words.
I'm really pleased to hear you're happy with our products and customer service. The Medium Sophia Side Hair Claw Clip in the lovely Prada Style pattern is such a gorgeous clip and I hope you enjoy wearing it!
Very best wishes, Sophia
Tegen accessories is one such purchase…
Tegen accessories is one such purchase I would regret purchasing forever. I ordered this from Sweden, and apart from the high prices, I had to pay both shipping and customs clearance as extra. The quality isnt great as compared to the price. Its just okay. Only the U hair pin is good enough the price. Please think twice before ordering their accessories based on their cheap marketing when you can get a high quality product at budget price from local stores. My expectations were not at all met given the price I paid. I bought their waved french hair pin, long narrow barrette clip & mini barrette clip and out of which only the Hair pin felt okay.
14 mai 2025
Avis spontané
Réponse de Tegen Accessories
Hi Merin,
Thank you for your sharing your feedback and I'm saddened to hear that your experience didn’t meet expectations.
The pricing of our products reflects the quality of craftsmanship and materials, with many of our pieces handmade in France by skilled artisans. Thank you for your kind comments about the Waved French Hair Pin and I’ll make sure to share your feedback on the other products with our French workshop right away.
I'm sorry to hear about the customs fee. This charge is applied by the government of the destination country for international shipments, and unfortunately, as a small independent business, we're unable to cover these costs. We do mention this on our checkout and delivery information pages but I’m very sorry if it wasn’t clear at the time of purchase.
My sincere apologies again for any inconvenience caused and please don't hesitate to reach out if you have any questions.
Very best wishes,
Sophia
very nice
very nice, unique fantastic colour and grips well, and doesn't create headache as it has flat claws at the end. love it. size of it is so good too.
5 mai 2025
Avis spontané
Réponse de Tegen Accessories
Hello,
Thank you very much for your lovely review.
I'm really pleased to hear that you're happy with the product you ordered and that it works perfectly for your hair!
Many thanks again for sharing your feedback.
Very best wishes, Sophia
Beautiful products and excellent…
Beautiful products and excellent service.
23 avril 2025
Avis spontané
Réponse de Tegen Accessories
Hello,
Thank you very much for your kind words, I'm so happy to hear this.
We're very grateful for your support.
Very best wishes,
Sophia
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.