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Lisez les avis des autres

Noté 5 sur 5 étoiles

I’ve used Temple Spa products for a number of years and can honestly say my sensitive skin has never been better. I’ve had the odd problem one with my delivery and another with a faulty compon... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

I’m at the point where I need to rebuy some of my skincare and I’m a bit concerned. I get my products from my local spa but I always look online at new products. Has temple spa been bought by another... Voir plus

Noté 5 sur 5 étoiles

Fabulous range of top-quality products that smell lovely whilst treating your skin. I've had friends and beauty therapists comment on my skin and I thank my Temple Spa regime! Many new products I've t... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

I’m so glad I received this as a gift because I wouldn’t like to have paid £50 to give me spots! Repose night cream makes me and my boyfriend’s face break out like crazy! However it does smell amazing... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Boutique de santé et beauté
  2. aussi dans
  3. Fournisseur de produits de beauté
  4. Magasin de cosmétiques

Écrit par l'entreprise

Welcome to TEMPLESPA. We’re a British luxury skincare brand founded in 2000 with wellness at our heart. We create exceptional skincare products and experiences that are the perfect blend of derma-science and Mediterranean botanicals that make a real difference to your skin and soul health. All of our products are cruelty free (and always have been) and 76% are suitable for vegans. Sustainability and planet friendly products are key to our business, and we’re constantly making changes to reduce waste and reduce our carbon footprint and 90% of all products sold are 100% recyclable and we’re working hard on the rest.


Coordonnées de contact

3,4

Moyen

TrustScore 3.5 sur 5

201 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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3,4

Tous les avis

(201)

14 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Temple spa Joanne mctighe

Temple spa products are amazing! They smell lovely and now my hubby is using some of my products 😍 Joanna Mctighe is great at explaining the products to me and keeps Me upto date with the great offers 😊 I love easy on the eye makeup remover and Duvet body cream (so does the hubby) Will definitely be buying more soon 😊

12 avril 2023
Avis spontané
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Réponse de Temple Spa

Hi Nicky,

Thanks so much for taking the time to leave feedback, we loved hearing that your hubby is also in love with TEMPLESPA!

We'll be sure to pass on your comments to your consultant Jo too!

TEMPLESPA x

Noté 5 sur 5 étoiles

Absolutely love the new Be Quiet Toner

Absolutely love the new Be Quiet Toner, soft, silky and has really positive effect on my skin which is extremely stressed at the moment. I would recommend it to anyone with tired and stressed skin.

8 avril 2023
Avis spontané
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Réponse de Temple Spa

Hi Kathleen,

Thank you so much for taking the time to leave a review. We're so please you love our new BE QUIET toner!

Thanks so much,

TEMPLESPA x

Noté 1 sur 5 étoiles

Terrible Delivery!

Placed order on 26th February, by 16th March it still hasn’t arrived. Yodel appear to be unable to find our address (despite receiving other packages this week from them), Temple Spa customer service didn’t respond to my email, until I called them 3 days later. Very polite in response, but as useful as a chocolate teapot!! Great products, couldn’t recommend them enough…. 1 star as still haven’t revived my order and now look 10 years older!!

16 mars 2023
Avis spontané
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Réponse de Temple Spa

Hi Rachel,

Thank you for taking time to leave your feedback - we value all feedback and we're very sad to hear of the poor experience you've had with the couriers, unfortunately we we forced to change courier service due to strike action - but this is under constant review.

I can see that there is an open conversation with our Customer Service team please do get back in touch as we would love to rectify the situation.

Many thanks,

TEMPLESPA x

Noté 5 sur 5 étoiles

Ethical, fresh, healing cool Toning Essence

I’ve had very bad skin all over my body since getting Covid in March 2020. No amount of creams and drugs prescribed by my GP and dermatologist would cure it although Lotriderm would provide some respite from the worst areas for a short period of time. By chance, my wife bought me Toning Essence for Christmas 2022 and my face and neck is now clear even though I’ve used other brand toner with no difference to my skin. Toning Essence has completely restored my face and neck to their pre-Covid days. What an incredible difference. I’ll try it next elsewhere.

24 janvier 2023
Avis spontané
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Réponse de Temple Spa

Hi Peter,

Thank you so much for taking the time to leave your feedback - we are so pleased to hear that you've had such a positive experience and that you love our Toning Essence as much as we do!

We choose only the best ingredients, work with outstanding suppliers and test and refine all our creations in the pursuit of excellence, so we are delighted to hear this product has had such an impact.

With very best wishes,

TEMPLESPA

Noté 5 sur 5 étoiles

bad scalp condition cured

Had a bad scalp condition for a few years and, without effect had tried anti dandruff shampoos as well as prescribed medicine.
I just tried Good Hair Day shampoo.... And it's healed up!
I'm delighted!

17 janvier 2023
Avis spontané
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Réponse de Temple Spa

Hi Timothy,
Thank you so much for taking the time to leave your feedback. We're delighted to hear that our Good Hair Day shampoo has had such a great result for you.

With very best wishes,

TEMPLESPA

Noté 2 sur 5 étoiles

Bought 3 bars of soap.£2,50 each.they…

Bought 3 bars of soap.£2,50 each.they are the size of hotel soap bars . 2.50 each , sorry but it's a rip off . I won't bother sending them.back .they will be OK for travelling!!!!!

6 janvier 2023
Avis spontané
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Réponse de Temple Spa

Hi Tracey,

Thank you so much for taking the time to leave your feedback, we value all feedback from our customers.

We are so sorry that you are unhappy with your purchase, and if it was unclear that our luxury triple-milled soap bars are 40g.

We'd love to speak more with you and find a positive resolution, so please don't hesitate to get in touch with us at customerservice@templespa.com

Alternatively, our returns policy can be viewed on the following link and we would be happy to refund or exchange should you wish.
www.templespa.com/returns

Take care,

TEMPLESPA

Noté 5 sur 5 étoiles

I absolutely LOVE the Temple Spa…

I absolutely LOVE the Temple Spa products. I have seen such an improvement in my skin using the Glowcolic Resurfacing Tomic and serum and Repose night cream.

8 décembre 2022
Avis spontané
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Réponse de Temple Spa

Hi,

Thank you so much for your thoughtful review.

We are so happy to hear that you love our products and the was they make your skin look and feel.

We pride ourselves on our textures and fragrances as well as the amazing impact of our products on the skin!

Take Care,

TEMPLESPA

Noté 5 sur 5 étoiles

A treat for you and your skin!

Fabulous range of top-quality products that smell lovely whilst treating your skin. I've had friends and beauty therapists comment on my skin and I thank my Temple Spa regime! Many new products I've tried have become favourites. I've held and attended several at home parties, including on tspa tv, and each consultant I've met have been knowledgable, warm and passionate about skincare and finding the right product for you.

8 décembre 2022
Avis spontané
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Réponse de Temple Spa

Hi Helen,

Thank you so much for your your feedback!

We're so happy to hear that you're such a fan, and that you've received such lovely comments on your skin.

We pride ourselves on our textures and fragrances as well as the amazing impact of our products on the skin!

With very best wishes,

TEMPLESPA

Noté 5 sur 5 étoiles

Great customer service

Great customer service, lovely products, no hard sell. Just quality products at reasonable prices. I'm definately a Temple Spa convert 😍

8 décembre 2022
Avis spontané
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Réponse de Temple Spa

Hi Sandra,

Thank you so much for taking the time to leave your review.
We love to hear feedback and we're so pleased to hear how much you love our products and service.

Take care,

TEMPLESPA

Noté 5 sur 5 étoiles

I’m a Temple Spa addict and proud to…

I’m a Temple Spa addict and proud to admit it. Fantastic quality products that smell amazing and make you feel fantastic

1 novembre 2022
Avis spontané
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Réponse de Temple Spa

Hi there,

Thank you so much for your feedback. We're so happy to hear that you're a 'proud addict'!

We take great pride in our textures and fragrances and we're very happy to hear they make you feel fantastic!

With very best wishes,

Neil

Noté 3 sur 5 étoiles

Didn’t reply when I complained

Didn’t reply when I complained one of their products stung. When I posted a poor review it didn’t appear.

Since writing this custservice have been in touch so have upped rating accordingly

26 novembre 2022
Avis spontané
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Réponse de Temple Spa

Hi Liz,

We're so sorry that there was a delay to responding to your query, we are dealing with a high volume of enquiries during this festive period.

I am pleased to see that one of our Customer Relationship Consultants has been in touch to find a resolution, but please do not hesitate to get back in touch if we can be of further assistance.

With very best wishes,
TEMPLESPA

Noté 5 sur 5 étoiles

Quality products with beautiful fragrance

I have been using various products from TempleSpa for sometime and particularly love In the beginning cleanser, It’s all good facial oil, most revealing peel and Repose night cream. All the products are of great quality and are beautifully fragranced.
My products always arrive promptly after ordering online.

10 octobre 2022
Avis spontané
Noté 5 sur 5 étoiles

Super fast delivery

Just ordered more from this fabulous company and my fabulous consultant Kathy Ford.
The delivery was so quick!
I am so impressed with the products and service.
Customer for life! x

30 août 2022
Avis spontané
Noté 5 sur 5 étoiles

What a wonderful service I recieved

What a wonderful service I recieved. I suffer from sensitive skin that seems to hate everything. The consultantant gave me a few bits to try on my face and they didn't irritate me at all and they worked great. Lovely service all round.

31 août 2022
Avis spontané
Noté 5 sur 5 étoiles

Alison was amazing

Alison was amazing! I am useless at picking this sort of stuff so she guided me based on the little information I had. My Mrs. loved everything I got her. So not just great products but great service too. Severely recommend!

26 août 2022
Avis spontané
Noté 5 sur 5 étoiles

Fantastic

I am a massive skin care fanatic and have been using temple spa regularly for about 10 years - I have tried other brands but I always come back to temple spa as the products are fantastic quality with high end ingredients for the price and make my skin look and feel amazing. I’ve been to a few skin care classes and there are not many brands where you can try the full range before buying! Always had prompt delivery and products are safely packed in lovely packaging.

25 août 2022
Avis spontané
Noté 5 sur 5 étoiles

Temple Spa is wonderful

I’ve used Temple Spa skin care for over 20 years. I tried other brands but always come back to Temple Spa. For daily use I use Good to Go foaming facial cleanser because I like to wash my face. It doesn’t dry my skin or leave it feeling tight. After cleansing I tone my skin with Toning Essence. It doesn’t contain alcohol so again doesn’t strip my skin and is safe to use around my eyes. I love Windows of the Soul eye gel. It helps reduce puffiness and is gentle on the delicate eye area. Be Firm is my serum of choice, I am in my sixties and this helps with those annoying little wrinkles. I have normal skin and I use Moisture to Go moisturiser. It’s got a lovely velvety texture and is so easily absorbed. Finally for my neck area I use Exalt firming neck gel. It has a wonderful silky feeling and firms my neck and jaw area. I would definitely recommend Temple Spa products, they are luxurious and effective.

26 août 2022
Avis spontané
Noté 1 sur 5 étoiles

I won’t be buying from the Temple Spa…

I won’t be buying from the Temple Spa website ever again. The order took ages to arrive. Then they sent me a wrong item but refused to accept responsibility that this was an error made by them.
As they refused point blank to refund the return postage costs for the one wrong item, I decided to return the whole order to them for a refund. I mean, why should they make any profit out of me when they won’t rectify their error?
Customer Service was dreadful, very argumentative and verging on positivity rude.
I wish I’d checked Trustpilot first. I see quite a few people have had unpleasant experiences with this company.

22 mai 2022
Avis spontané

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