The things that makes Tenpin in Cardiff are the staff - it was peak time on a Bank Holiday and without question they honoured a voucher that wouldn't usually be valid, but they had given it to us to m... Voir plus
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Établissement
Changer d'établissementParc Nantgarw, Treforest Industrial Estate, Nr. Caerphilly, CF15 7QX Cardiff, GB
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Lisez les avis des autres
Arrived in plenty of time. Another party was directed to our lane at the same time. This was dealt with expediently and professionally. We took advantage of the half price lanes and drinks. Hope... Voir plus
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Unfortunately the security staff let the side down. A language and cultural barriers cause a lot of upset and stress. It is very dark inside whilst bowling, making it very disorienting for members of... Voir plus
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Lovely time celebrating my daughter’s birthday with 6 of her friends. The only two things I would say they could improve on, the split the girls into two lanes which was disappointing as they all want... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Tenpin Cardiff is at Parc Nantgarw Retail Park, just outside Cardiff city centre and easy reach from Caerphilly, Pontypridd, Llantrisant and across South Wales — free parking, easy access, no excuses. With 24 bowling lanes and lane lighting effects, there’s plenty of room for family days, birthday groups and big nights out in South Wales. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms, Houdini’s Escape Rooms for the problem-solvers, soft play for the little ones and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling near Cardiff, sorted.
Coordonnées de contact
Parc Nantgarw, Treforest Industrial Estate, Nr. Caerphilly, CF15 7QX, Cardiff, Royaume-Uni
- 0333 034 6100
4,1
Bien
247 avis
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Réponse de Tenpin - Cardiff
Hello Customer 6,
Thank you for taking the time to rate Tenpin Cardiff 5 stars. We appreciate your fantastic 5-star rating! We are so happy everything was clean and our staff provided efficient service. We hope to see you again soon! All the best ~ Laura
Réponse de Tenpin - Cardiff
Hello Lisa,
Thank you for taking the time to rate Tenpin Cardiff 5 stars. We appreciate your fantastic five-star review! We're so glad you had great fun at our venue and found our staff helpful and friendly. We hope to welcome you back again soon for another 5 star experience. All the best ~ Laura
It was my son's 8th birthday and he…
It was my son's 8th birthday and he wanted to go bowling .. and he absolutely loved it
6 mai 2026
Réponse de Tenpin - Cardiff
Hello Sammy,
Thank you for taking the time to rate Tenpin Cardiff 5 stars. We're happy to hear that your son enjoyed his 8th birthday bowling with us! It's wonderful knowing he had an amazing time celebrating his special day. Thanks for sharing and we hope to see you soon. All the best ~ Laura
Good
Good fun. 2 lanes went offline due to fault and screen said engineer was on the way - no help came until we asked at the desk.
29 avril 2026
Réponse de Tenpin - Cardiff
Hello NSR,
Thank you for taking the time to rate Tenpin Cardiff 4 stars. We're glad you had fun. We regret that you experienced issues with the lanes and the delay in assistance. We'll look into what happened. Thanks for the feedback and we hope your next experience is a 5 star one. All the best ~ Laura
Connie the staff member is so lovely
We had lush time here kids went in new play part then had time on the games where Connie was so helpful as our machine got the tickets stuck 😀 she couldn't do enough to help us and was so kind to myself and children.
Highly recommend for family day out
2 mai 2026
Avis spontané
Réponse de Tenpin - Cardiff
Hi Em, thank you so much for the lovely 5* rating and review of Tenpin Cardiff. We're happy to hear you had a great time. It's great to hear that the kids enjoyed the play area and games. We appreciate your kind words and we look forward to your return!
Take care,
Kirsty
Everything went smashingly with all my…
Everything went smashingly with all my friends, staff were polite and kind, helped me out with one of the arcade machines, overall a great experience, would come again
29 avril 2026
Réponse de Tenpin - Cardiff
Hi Kailan,
Thank you for your fantastic 5* review at Tenpin Cardiff! It's great to hear that you and your friends had such a lovely time. We are delighted that the staff were so helpful and friendly. We will ensure this is passed across to the correct team for you and hope to welcome you back again very soon! Best wishes- Steph
Way over priced for the area
Facilities were great, lots of activities under 1 roof but way too expensive.
It cost £57 for 2 adults and 2 children to go bowling for 2 games compared to Hollywood Bowling in Cardiff Bay where the same only costs £30.
Absolute rip off especially as you’d expect the only bowling venue close to the poverty stricken area of the Rhondda Valleys to be more affordable than the wealthy area of Cardiff Bay- instead it’s almost twice the price.
Needless to say we’ll be going to the Hollywood one in future.
29 avril 2026
Réponse de Tenpin - Cardiff
Hi Cat, thanks for leaving a rating and review for Tenpin Cardiff! Thank you for your feedback. We regret that our pricing didn't meet your expectations and appreciate your feedback. We'll ensure this is shared with the relevant teams to review for the future. We hope to have an opportunity to welcome you back again in the future! Best wishes - Rosie
The escape room was 10/10 but the…
The escape room was 10/10 but the customer service on the main desk by the bar in the main area of Ten Pin was not great and lacked care to the customer. Just did the basics
29 avril 2026
Réponse de Tenpin - Cardiff
Hi Gareth, thank you for taking the time to review Tenpin Cardiff! We're so pleased to hear that you had a great experience at the Houdini's escape room, but we're sorry that the customer service had not been as enjoyable as we'd have hoped. We will ensure your feedback is passed on to the correct team. We hope to see you again soon! Best wishes - Adelaide
Réponse de Tenpin - Cardiff
Hi Dee
We're happy you had a great time and found our staff helpful! Thank you for your kind review and the five-star rating; we appreciate it. Best wishes - Clare
Kids enjoyed it - adult (and wallet) didn't.
Kids enjoyed it, but didn't as an adult. Crazy noisy, the arcades feel exploitative - plastic tat or sugar high as prizes, which are absolutely not worth what the kids spent.
8 avril 2026
Réponse de Tenpin - Cardiff
Hello Catherine, Thank you for taking your time to leave us some feedback from your recent visit to our Tenpin in Cardiff. We are pleased to hear that the younger players enjoyed the session. We are sorry to hear that the adults did not enjoy it as much. We will pass your comments onto our team. Many Thanks - Kimberley
Friendly staff
Friendly staff, great atmosphere and vibe! I had a couple of daiquiris that were 2 for £12! They were delicious and not stingey on the alcohol!
We will be going back to do the escape rooms and laser tag at some point 😁
21 avril 2026
Réponse de Tenpin - Cardiff
Hi Gareth, thank you very much for the lovely 5* review of Tenpin Cardiff Nantgarw! We are so pleased you had the best time, enjoyed the atmosphere and enjoyed some fab cocktails! We can't wait to see you again soon for another 5* experience! Best wishes - Mel
Lots to do
Lots to do, we were there for a birthday party lazer game…she took the kids and i had a free hour in the arcade. Brilliant, all machines still only £1, happily spent £10 by myself. Had a slushie, played games happily, £1 went wasted as there were no balls in one of the basketball games, the man i spoke to brought me another £1 straight away! Ordered coffee to my table via QR code it arrived within 5 mins! Kids come out of lazer game and went straight into soft play! Hour later they were in the arcade. 3 hours spent inside! We won tickets and swapped for a prize left and squinted at the daylight coming out the doors, such a well spent 3 hours, tired kid and a peacefull evening for me. Brilliant!
21 avril 2026
Réponse de Tenpin - Cardiff
Hi Alison, thank you for rating Tenpin Cardiff 5*! We're thrilled to hear that you had a great experience and that you enjoyed the service from our team. We can't wait to see you back again soon! Best wishes, Jade
Great fun but expensive
Really enjoyed the ten pin bowling. Staff were very friendly and accomodating.
I do however find it a little expensive.
21 avril 2026
Réponse de Tenpin - Cardiff
Hello Julie,
Thank you for taking the time to rate Tenpin Cardiff 4 stars. We appreciate your feedback and are glad you enjoyed bowling and our team's service. We off lots of deals and offers throughout the week which makes attending our venue accessible to any budgets. We look forward to welcoming you back again soon. All the best ~ Laura
Really enjoyed our visit…
Really enjoyed our visit recently where we attended with 4 adults, 3 kids and 1 toddler.
Food was tasty although slightly pricey, but there were good sharing/meal deals available which were good value.
Place was clean and tidy including the toilets.
We didn’t know you had to book activities in advance (we were there on a busy Saturday) but it wasn’t an issue and knowing this will be helpful in future, ensuring we can do the activities that are available.
Venue caters to all ages and everyone was entertained. Love the new refurbishment. Will be back
15 avril 2026
Réponse de Tenpin - Cardiff
Hi Cerys, thank you for taking the time to leave such a lovely 5* review of Tenpin Cardiff Nantgarw! We are so pleased you enjoyed your visit and loved our new look and we will be sure to pass all of your feedback on! In the meantime, we do hope you will visit us again soon and we look forward to welcoming you back! Best wishes - Mel
Réponse de Tenpin - Cardiff
Hello, thank you so much for the lovely 5* review of Tenpin Cardiff Nantgarw! We are delighted you and a great time with us and we can't wait to see you again soon for another great day out! Best wishes - Mel
Food was awful had to complain and was…
Food was awful had to complain and was then spoke to rudely by a member of staff although manager was very nice.
15 avril 2026
Réponse de Tenpin - Cardiff
Hi Michelle
Thank you for leaving a review of your experience. We have responded to your Google review. Best wishes - Clare
Réponse de Tenpin - Cardiff
Hi there
We appreciate your fantastic review! We're so glad you had a fun day out and that our team was helpful. We look forward to your next visit! Best wishes - Clare
Lovely place to go
Really good fun go and enjoy yourself for the night lovely clean friendly happy environment xxx
13 avril 2026
Réponse de Tenpin - Cardiff
Hello P Hobbs,
Thank you for taking the time to rate Tenpin Cardiff 5 stars. We're happy to hear that you had a fantastic and enjoyable night out with us! We truly appreciate your kind words regarding our friendly and clean environment. Thanks for your review and we look forward to welcoming you back again soon. All the best ~ Laura
Long queues to check in and unclean
Long queues to check in, lanes not set up even after checking in so had to queue again. Lanes not clean, asked 3 times for this to be sorted but never was. Gross.
15 avril 2026
Réponse de Tenpin - Cardiff
Hello Anon1,
Thank you for taking the time to rate Tenpin Cardiff 1 star. We appreciate you taking the time to share your experience. We're sorry you encountered long queues and a dirty lane. We'll share this with our team. We hope to see you again. We hope that your next visit is a 5 star expeirence. All the best ~ Laura
Réponse de Tenpin - Cardiff
Hello Awen,
Thank you for taking the time to rate Tenpin Cardiff 5 stars. We appreciate your 5-star rating! We're so glad you had fun bowling and found our team friendly and helpful. We hope to see you again soon! All the best ~ Laura
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