I take my family and grandchildren once a month to Tenpin (affordability allowing!) But on all our visits, we all really enjoy our fun bowling. Followed by an hour or so in the arcades section.... Voir plus
L'entreprise a répondu

Xscape Yorkshire, Colorado Way, Glasshoughton, West Yorks, WF10 4TA Castleford, GB
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I take my family and grandchildren once a month to Tenpin (affordability allowing!) But on all our visits, we all really enjoy our fun bowling. Followed by an hour or so in the arcades section.... Voir plus
L'entreprise a répondu
Arcade machines are good and bowling lanes and setup good, the price of £6.50 for a game of bowling and a burger was ok even though didnt have any burgers left and it was a lunchtime booking but the p... Voir plus
L'entreprise a répondu
The lane we were given the seats and table were covered in food and sauce, when I brought this to the attention of a member of staff behind the bar she rolled her eyes and huffed. Eventually she cam... Voir plus
L'entreprise a répondu
Quick check in, albeit we were slightly late due to an unexpected overrun of time on the Karting experience. Easy to set up players & lanes Food can be ordered directly from lane QR code. Prompt... Voir plus
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Tenpin Castleford is easy reach from all over West Yorkshire — a proper local bowling spot with big group energy. With modern bowling lanes and lane lighting, there’s room for families, groups and walk-ins throughout the week. And it’s not just bowling. Hit the pool tables, take on the arcade and settle scores the old-fashioned way. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Castleford, sorted.
Xscape Yorkshire, Colorado Way, Glasshoughton, West Yorks, WF10 4TA, Castleford, Royaume-Uni
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Friendly staff and plenty of them. Nice atmosphere. No queues when we went.

Réponse de Tenpin - Castleford
Hey guys.
Been a coupke times recently and while the staff been fairly nice and the set up is great, the place is so so understaffed!!
I did get apologies from a lovely manager who jumped in to serve people which was super to see but was far too busy for the little staff to deal with and some people were getting cross which i hate to see.
Food did take a whike to come but i assume this was due to the above issue and we had two lanes together as a party but food was brought at miles apart time wise even though we were there at same time.
Sorry guys but hopefully this will push the powers above to sort you some more staff! But as i said the manager lady could not aplogise more she was lovely so hats off to her and for jumping in with the team.

Réponse de Tenpin - Castleford
Easy to book online, got there early but set the lane straight up for us.

Réponse de Tenpin - Castleford
There was an issue with the lane which I understand cannot be helped but I had to ask 3 times if it could be dealt with. We was sat waiting 20minutes for someone to deal with it. Once they did it was fixed within seconds.
We then went onto an arcade game which is a timed game. This also malfunctioned and by the time it was sorted the time was up so was a waste of money.

Réponse de Tenpin - Castleford
We were welcomed with both friendliness and professionalism. We were given precise instructions. Our food was delivered at an opportune time and was hot when it arrived.

Réponse de Tenpin - Castleford
Enjoyed the bowling but the pool tables need updating/levelling up.

Réponse de Tenpin - Castleford
Such a bit thank you for holding our booking time as we were a little late because of if an accident in the M 62

Réponse de Tenpin - Castleford
The place it's self was fantastic easy to book with a 5 minute wait but we where early so not a problem. The down side we found was a family on a different lane who had 4 of the lighter balls for children who was not willing to part with one of them so my child was upset by having to use a heavier ball. There where no reason why they could not give us the ball but was told no when asked.

Réponse de Tenpin - Castleford
The dislike is the price party of 5 people doing 2 games £84
The likes very smooth finding lane and only a few minutes to wait for prev customers to finish there game.

Réponse de Tenpin - Castleford
We had a lot of fun bowling but the reason we gave a 3 was because the finger holes were not wide enough. All the lanes were full so we couldn't swap any bowling balls with others. The lane next to us had alot of young people but they didn't have any wide finger bowling balls. Also there was alot of chips in the bowling balls. When we go out we are not very competitive, we go out to have a good laugh and lots of fun which we did but the experience could have been better

Réponse de Tenpin - Castleford
Love the half price Tuesday, good atmosphere. Will definitely try again

Réponse de Tenpin - Castleford
Not enough staff serving ..... receptionist tried her best ...... but the girl who served us, incorrect drinks on both occasions and was just sooo v miserable, whilst serving us.
The bowling lane didn't have working barriers for my nephew, even though booked in advance. Won't go back there.

Réponse de Tenpin - Castleford
The building was hot. Boiling hot. Abandoned game as the whole group felt sick due to the heat

Réponse de Tenpin - Castleford
I played two games with my 12 year old grandson and we enjoyed it very much. It helped when he could use the bumpers which meant he beat me at both games. It was his birthday so it made his day. He also beat me on karting track!

Réponse de Tenpin - Castleford
Great for a special occasion it was my sons birthday and he loves bowling all staff where great but it is expensive to go .

Réponse de Tenpin - Castleford
Value for money and fun. However,
Long queues for checking in (even though prebooked, still had to wait for a lane) and even longer wait for drinks.
Balls getting stuck regularly at the bottom of the lane and waiting an age for staff to free them.

Réponse de Tenpin - Castleford
Great staff friendly atmosphere manager opening the doors for people great place.

Réponse de Tenpin - Castleford
Bowling was great, could do with more separation for the next lane so my family could enjoy the experience without the feeling of being watched.

Réponse de Tenpin - Castleford
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