Last weekend, I with my son went to Tenpin at Fountainpark, Edinburgh and the staff were fantastic. No queueing and straight to bowling. We played two games and it was nice to spend some time with... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementFountain Park, Fountain Bridge, Dundee Street, Edinburgh, EH11 1AW Edinburgh Fountain Park, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Actual facilities etc. were great and very reasonably priced. However, there was a distinct lack of staff, which meant very slow or nonexistent service at the bar, snacks area, and I didn’t see anyone... Voir plus
L'entreprise a répondu
The bowling was good, we went for the summer deal which was an adult and a junior one game and a burger and chips each for 19 quid. The burgers were all right, nothing spectacular but fine given the p... Voir plus
L'entreprise a répondu
It was such a great time and so much fun and the staff was awesome on what thay do thanks for haven us and I will be booking agen for my daughter birthday in March thanks agen . Caroline Ann mackay
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Tenpin Edinburgh is at Fountain Park, easy reach from the city centre, Gorgie, Haymarket and across Edinburgh — right off the tram route and a short walk from Haymarket station. With modern bowling lanes and dynamic LED lighting, we’re one of Edinburgh’s top indoor entertainment venues. Big energy. Great nights out. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms, escape rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Edinburgh, sorted.
Coordonnées de contact
Fountain Park, Fountain Bridge, Dundee Street, Edinburgh, EH11 1AW, Edinburgh Fountain Park, Royaume-Uni
- 0333 034 6100
4,1
Bien
109 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Bowling was fine.
Bowling was fine.
Ordered around £80 worth of food. Waited 45 minutes for it, only for the chicken to be completely cremated. Barely edible.
The rest was fine.
13 mai 2026
Réponse de Tenpin - Edinburgh Fountain Park
Hi Susan
We appreciate you taking the time to share your feedback. We're sorry the food wasn't up to par, especially the chicken. We'll look into what happened in the kitchen. Best wishes - Clare
Great day out
Very clean establishment. Staff courteous and helpful tho would have liked a print out of games played as there were 25 of us and it was a competition.
We are surely entitled to a print out Originally told they do not do print outs then told sorry printer is broken
29 avril 2026
Réponse de Tenpin - Edinburgh Fountain Park
Hello Elizabeth,
Thank you for taking the time to rate Tenpin Edinburgh 5 stars. We're glad you enjoyed your visit and appreciate your feedback. We regret not providing the game printouts for your group. We'll review our procedures to ensure groups can receive game summaries in the future. All the best ~ Laura
Great experience
We were there for a 7year old birthday with 15 kids. Straight forward booking process. Very smooth admission process. Very helpful staff. Great parking. Lots of fun for the kids. The only thing to improve on was Pizza. a few of them were over baked.
2 mai 2026
Réponse de Tenpin - Edinburgh Fountain Park
Hello Dr Mozaffar,
Thank you for taking the time to rate Tenpin Edinburgh 4 stars. We're glad the booking and admission went smoothly, and that the staff and parking were helpful. We appreciate your feedback on the pizza and will look into it. We're happy the kids had fun at the birthday party! We hope that your next visit to the venue is the 5 star experience we wish to give all our customers. All the best ~ Laura
Came here to celebrate my 18th…
Came here to celebrate my 18th birthday. Immediately the worker at check in was very passive aggressive, and made me feel rushed and uncomfortable just for checking in. Was then shocked to find out they don't accept young scot card as ID despite it being valid everyone else. Will not be coming back again.
9 mai 2026
Avis spontané
Réponse de Tenpin - Edinburgh Fountain Park
Hi Emma, thanks for leaving feedback for Tenpin Edinburgh Fountain Park. We are sorry to hear your visit to us was not up to our usual high standards. We would like to investigate this for you, so please pop us an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Edinburgh' along with any other details not included here. Once again, we are very sorry to hear this and we hope you'll consider visiting us again in the future. Best wishes - Kaylee
Staff friendly and showed us exactly…
Staff friendly and showed us exactly what to do. Great fun
6 mai 2026
Réponse de Tenpin - Edinburgh Fountain Park
Hi Miss Stevens, thank you for leaving Tenpin Edinburgh a rating and review! We appreciate your 5-star rating and we're happy our team members were friendly and showed you what to do. It's also fantastic to hear that you had great fun, and we hope to welcome you back again soon! Best wishes - Rosie
Highly recommend
Staff were polite and explanation clear. Venue was clean. Easy to book, car park free and central. Kids enjoyed their pizza. Great value for money. 1 hour bowling for 6 and a pizza for £40.
6 mai 2026
Réponse de Tenpin - Edinburgh Fountain Park
Hi Susan,
Thank you for your fantastic 5* review at Tenpin Edinburgh Fountain Park! It's great to hear you've had such a lovely time on your recent visit to us. We are delighted you found the deal to be of great value and hope to welcome you back again very soon! Best wishes- Steph
The price is fat too costly for a…
The price is fat too costly for a family day out. Over £100 for 4 adults and 2 small children. We then also went pit for dinner so another £120 for that. I would have preferred to have spent that money in a different way
2 mai 2026
Réponse de Tenpin - Edinburgh Fountain Park
Hi Alison,
Thank you for your 1* review at Tenpin Edinburgh! We are very sorry to hear you've not had a great time whilst on your recent visit to us and found the food to be more expensive than you expected. We will pass this across to the correct team to make any future improvements that are needed. If you would like for this to be looked into further please email customer.feedback@tenpin.co.uk. Best wishes- Steph
Good overall
Good overall. But my pint exploded and no free pint :( I think due to hot glass and cold beer maybe??
6 mai 2026
Réponse de Tenpin - Edinburgh Fountain Park
Hi Reece, thank you for taking the time to leave a review of Tenpin Edinburgh - Fountain Park! We are pleased you had a good time overall but we are sorry to hear that there was an issues with your drink and this was not resolved at the time! Your feedback is really important to us so please be assured all will be sent to the team! In the meantime, if you would like to discuss your visit further please email us at customer.feedback@tenpin.co.uk with the subject as 'Review - Edinburgh' Best wishes - Mel
Day out with our Jamaican friends
Had some friends from Jamaica visiting Scotland for the very first time. They had a blast at ten pin bowling Fountain Park. The upgrade done on this place is amazing. You can also order a meal from your play area and they'll take it to you. Totally enjoyed our time.
2 mai 2026
Réponse de Tenpin - Edinburgh Fountain Park
Hello Mrs Dennis - Honeywell,
Thank you for taking the time to rate Tenpin Nottingham 5 stars. We're so glad your friends enjoyed their first visit to Scotland and had a blast at our bowling alley! It's great to hear you appreciated the upgrades and the convenience of our service. Thank you for your positive feedback. All the best ~ Laura
It was my first time their took my 10…
It was my first time their took my 10 year old daughter with me as I only see her once every 2nd weekend she wanted to do stuff now she older gravity first then bowling and amusements last Saturday was good for us both quality time that matters
6 mai 2026
Réponse de Tenpin - Edinburgh Fountain Park
Hello Mr Barr,
Thank you for taking the time to rate Tenpin Edinburgh 5 stars. We're happy to hear that you and your daughter had a good time with us. It sounds like you created some quality time together, and we appreciate you sharing your experience. We're glad you enjoyed your visit and look forward to welcoming you back again soon. All the best ~ Laura
value for money
6 mai 2026
Réponse de Tenpin - Edinburgh Fountain Park
Hi Almukantar, thank you so much for leaving such a wonderful 5* review of Tenpin Edinburgh Fountain Park! We are so happy you enjoyed your visit and found us good value for money and we can't wait to see you again soon! Best wishes - Mel
Réponse de Tenpin - Edinburgh Fountain Park
Hi Robert, thank you for taking the time to leave a review of Tenpin Edinburgh. We're happy to hear you had a great time and that the team provided fast and efficient service. Hope to see you again soon.
Take care,
Kirsty
Réponse de Tenpin - Edinburgh Fountain Park
Hi Barbara
We're happy you found our environment clean, pleasant, and well-organized. Thank you for your positive feedback; we appreciate it. Best wishes - Clare
The staff was great
The staff was great, only issue was with the food unfortunately the pizzas for the kids was burnt on the bottom.
15 avril 2026
Réponse de Tenpin - Edinburgh Fountain Park
Hi Loredana. Thank you for taking the time to leave us a review for our Edinburgh Fountain Park location. It is disappointing to hear that you did not enjoy the food, we appreciate your feedback regarding this and always recommend speaking to the team on site if there are any issues. - Best wishes, Jade.
Bar staff had a really weird blunt
Bar staff had a really weird blunt, hostile and impatient attitude and took away my friends drink for not showing ID and did not provide me a refund
15 avril 2026
Réponse de Tenpin - Edinburgh Fountain Park
Hello Cameron,
Thank you for taking the time to rate Tenpin Edinburgh 1 star. We appreciate you taking the time to share your experience. We're sorry to hear about the bar service and the issue with your friend's drink. We'll address this with our team. We hope that your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura
Actual facilities etc
Actual facilities etc. were great and very reasonably priced. However, there was a distinct lack of staff, which meant very slow or nonexistent service at the bar, snacks area, and I didn’t see anyone cleaning the customer areas. Consequently, there was quite a bit a rubbish, empty glasses piling up. Considering I attended over the Easter weekend I was surprised at the lack of staff.
8 avril 2026
Réponse de Tenpin - Edinburgh Fountain Park
Hi David, thank you for your 3* review of Tenpin Edinburgh Fountain Park. We are pleased you enjoyed our facilities and found our pricing to be reasonable. However, we are very sorry to hear there was an issue with limited staff on your visit. Please be assured all of your feedback will be passed to the relevant team to allow improvements to be put in place. In the meantime, we hope you will still visit us again soon in the future! Best wishes, Jade
Réponse de Tenpin - Edinburgh Fountain Park
Hi Ryan, thank you so much for this amazing 5* review of Tenpin Edinburgh Fountain Park! We are delighted to hear the staff were friendly and helpful. We can't wait to welcome you back soon! Best wishes, Jade
Great experience
Great experience. We have a monthly daddy daughter day there. Great hosts especially Sarah.
8 avril 2026
Réponse de Tenpin - Edinburgh Fountain Park
Hi Jonathon, thanks for leaving a rating and review for Tenpin Edinburgh! We're glad you enjoyed your experience and that you and your daughter have created a monthly tradition with us! We appreciate your kind words about our team, and we can't wait to see you both again soon! Best wishes - Rosie
There was a terrible playlist of just 5…
There was a terrible playlist of just 5 pop songs , 2 of which where ed sheeran that played on repeat over and over. Hellish! The pin reset kept resetting the pins with some still down, every time which is not what you pay for!!
8 avril 2026
Réponse de Tenpin - Edinburgh Fountain Park
Hello Mark, Thank you for taking your time to leave us some feedback. We are sorry to hear that the music playing during your visit was repeated to often. We are also disappointed to hear that the pins were not working as they should. If you would like to discuss this further, please do reach out to us via customer.feedback@tenpin.co.uk. Our apologies - Kimberley
For the price I paid it went worth it
For the price I paid it went worth it. Kane 19 always had issues with the pins.
The queue was so big waiting to see a staff member it was becoming stressful ( like no one took command and control and needs to get a grip tbh)
Very poor
1 avril 2026
Réponse de Tenpin - Edinburgh Fountain Park
Hi Anthony
We appreciate you taking the time to share your experience. We're sorry the value didn't meet your expectations and that you encountered issues with the game and long wait times. We will address your feedback to improve our guest experience. Best wishes - Clare
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.