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Tenpin - Edinburgh Fountain Park Avis 

110
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TrustScore 4 sur 5

4,1

Fountain Park, Fountain Bridge, Dundee Street, Edinburgh, EH11 1AW Edinburgh Fountain Park, GB

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Lisez les avis des autres

Noté 4 sur 5 étoiles

Last weekend, I with my son went to Tenpin at Fountainpark, Edinburgh and the staff were fantastic. No queueing and straight to bowling. We played two games and it was nice to spend some time with... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Good ambience and game idea.. The event was organised well. Loved the goodie bag, although I thought each kid would get one😅. The kids had fun. Booking process was straightforward. More softer bowlin... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Had a party for 10 kids and it was amazing. Staff was briliant, engaging kids, dancing with them, making animal ballooons etc.. Food was good and well worth. Cant praise them more. Children were very... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Actual facilities etc. were great and very reasonably priced. However, there was a distinct lack of staff, which meant very slow or nonexistent service at the bar, snacks area, and I didn’t see anyone... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Bowling
  2. Bar
  3. Centre d'escape game
  4. Centre de laser game
  5. Centre de loisirs
  6. Salle de jeux video

Écrit par l'entreprise

Tenpin Edinburgh is at Fountain Park, easy reach from the city centre, Gorgie, Haymarket and across Edinburgh — right off the tram route and a short walk from Haymarket station. With modern bowling lanes and dynamic LED lighting, we’re one of Edinburgh’s top indoor entertainment venues. Big energy. Great nights out. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms, escape rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Edinburgh, sorted.


Coordonnées de contact

  • Fountain Park, Fountain Bridge, Dundee Street, Edinburgh, EH11 1AW, Edinburgh Fountain Park, Royaume-Uni

  • 0333 034 6100

4,1

Bien

TrustScore 4 sur 5

110 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,1

Tous les avis

(110)

11 769 avis reçus au cours des 12 derniers mois

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Noté 2 sur 5 étoiles

For the price I paid it went worth it

For the price I paid it went worth it. Kane 19 always had issues with the pins.
The queue was so big waiting to see a staff member it was becoming stressful ( like no one took command and control and needs to get a grip tbh)

Very poor

1 avril 2026
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Réponse de Tenpin - Edinburgh Fountain Park

Hi Anthony
We appreciate you taking the time to share your experience. We're sorry the value didn't meet your expectations and that you encountered issues with the game and long wait times. We will address your feedback to improve our guest experience. Best wishes - Clare

Noté 5 sur 5 étoiles

We arrived earlier than our slot

We arrived earlier than our slot, we were given a lane straight away, 40 minutes ahead of schedule. We encountered some issues with the machine whilst logging our players, staff were very friendly and helpful.

1 avril 2026
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Réponse de Tenpin - Edinburgh Fountain Park

Hi Lisa, thank you so much for the lovely 5* rating of Tenpin Edinburgh. We're pleased to hear you had a great time and were able to get onto the lanes earlier than planned. Your feedback is important to us and we're sorry for any technical issued you experienced. Hope to see you again soon.
Take care,
Kirsty

Noté 5 sur 5 étoiles

Wow amazing the staff even a…

Wow amazing the staff even brought a bit cake for my daughter since I had said when booking it was for her 16th Birthday

1 avril 2026
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Réponse de Tenpin - Edinburgh Fountain Park

Hi Nikki, thank you for the fabulous 5* review for Tenpin Edinburgh! We're so pleased to hear that you had a lovely birthday celebration for your daughter and that our team had made this an even better experience. We will be sure to pass on your kind feedback, and we look forward to seeing you again soon! Best wishes - Adelaide

Noté 3 sur 5 étoiles

Fun bowling but could have better service at the desk …

Bowling activity was fun and the food was ok, but the lady at desk was disrespectful when we ordered our drinks. Thanks

25 mars 2026
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Réponse de Tenpin - Edinburgh Fountain Park

Hi Chichi
We appreciate your feedback and are glad you enjoyed bowling. We're sorry you experienced discourtesy when ordering drinks and will address this to ensure respectful service. Best wishes - Clare

Noté 5 sur 5 étoiles

Great atmosphere

Great atmosphere

25 mars 2026
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Réponse de Tenpin - Edinburgh Fountain Park

Hi Denise
Thanks for the lovely 5* rating. We are pleased you enjoyed the great atmosphere. We appreciate your feedback. Best wishes - Clare

Noté 5 sur 5 étoiles

Staff were so helpful

Staff were so helpful. Kids thought staff were so lovely too!

21 mars 2026
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Réponse de Tenpin - Edinburgh Fountain Park

Hi Heather
We appreciate your 5-star review! We are so happy to hear that our helpful team made such a positive impact on your visit with the kids. Best wishes - Clare

Noté 1 sur 5 étoiles

very expansive

very expansive

25 mars 2026
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Réponse de Tenpin - Edinburgh Fountain Park

Hi Ahmad, thank you for taking the time to leave a review of Tenpin Edinburgh. We are sorry to hear that the pricing was higher than you had hoped for. Feel free to view our deals page to see what offers we have on throughout the week. https://www.tenpin.co.uk/deals/. Hope to see you again soon.
Take care,
Kirsty

Noté 5 sur 5 étoiles

Good bowling experience

Had a lot of fun and the experience was good.
This is my third time at Tenpin bowling.

7 mars 2026
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Réponse de Tenpin - Edinburgh Fountain Park

Hi there! It's great to hear that you have a fun experience at our Edinburgh location! We hope to see you back very soon. :) Best wishes - Jade

Noté 5 sur 5 étoiles

Good fun

The place was very clean. All staff were friendly and looked like they were enjoying their jobs. We came on a Sunday morning. There were lots of birthday parties on and it was quite noisy but I appreciated being placed to the side of them as there was only two of us.
The only negative was that our experience was over quickly as we'd booked two games each. The website explained how long it would take bit I would have preferred booking for an hour rather than per game. I saw other customers were booked for an hour but maybe they were with a party. I would have liked that option.

1 mars 2026
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Réponse de Tenpin - Edinburgh Fountain Park

Hey Sylvia, thank you for the amazing 5* rating and review of Tenpin Edinburgh. We are pleased to hear that you had a fun time during your recent visit. We are sorry to hear that you felt the game time was quite short and that you would have preferred longer. This is around 10 minutes per person, per game and the more players you have the longer the session will be for, to give everyone enough time to have their turns. Your comments will be passed on to the correct team for future improvement.
Take care.
Kirsty

Noté 2 sur 5 étoiles

Expect late food on a Thursday

We went on a Thursday night when there are lots of food deals on, as a result, our food was very late.
Our booking was for 19:20, we arrived early at 18:30 for some drinks and asked if we could get our food early, but we're told no. Our food eventually arrived at 21:20!! But nit all of it, we were missing part of our order, which I complained about, and we ended up getting the rest at 21:45... After we had finished bowling.

19 février 2026
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Réponse de Tenpin - Edinburgh Fountain Park

Hi Chris, thank you for taking the time to leave a review of Tenpin Edinburgh. We are sorry to hear about your recent experience and that food was delayed coming out to you. If you would like to discuss this further, please send an email over to customer.feedback@tenpin.co.uk, with the subject as 'Review -Edinburgh'. Please include as much details as possible.
Take care,
Kirsty

Noté 4 sur 5 étoiles

We came there for a Birthday party 🥳 🎉…

We came there for a Birthday party 🥳 🎉 🥳 🎉 and campany policies allowed us to bring our own cake and no body really disturb us 5 star for that.
Our experience was really good 😊👍 but your Bowling balls are needs to review they are all damaged I played with 10 kg large all of them did have hole in them or parts missing. One ball was funny 14 kg my friend through away and ball was was jumping like injured one leg 🦵 that one made us laugh 😂 and couldn't find decent ball for 3 lady friends they are too heavy or xx or xxx small couldn't fit the fingers in it
They struggle to trough the balls for that reason they didn't really enjoy the game. You don't have 7 or 8 kg balls I did look other lines is well. At the end we still enjoyed the day rest can be dealable I think. Attitude of staff was helpful and kind .

24 février 2026
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Réponse de Tenpin - Edinburgh Fountain Park

Hi Fiko, thank you for leaving Tenpin Edinburgh Fountain Park an amazing 4* rating. We are thrilled to hear you enjoyed your bowling experience and that everyone had a great time! We really appreciate the feedback regarding the selection of bowling balls available though; we will ensure this is passed on to the appropriate team for future improvements. We hope to welcome you all back again soon for another excellent time. Best wishes - Kaylee

Noté 3 sur 5 étoiles

Good fun, but cleanliness needs improved

It was really busy, but the team were helpful and we got to go on our lane fairly quickly.

The one thing that let the alley down was how dirty it was - there was disgarded chips on the floor, and dirty empty glasses everywhere. We had to clean this up ourselves before the food arrived, and was still very unclean.

It would be good if the tables on each lane were cleared and wiped before a new group is assigned that lane .

19 février 2026
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Réponse de Tenpin - Edinburgh Fountain Park

Hello Declan,
Thank you for taking the time to rate Tenpin Edinburgh 3 stars. We're happy to hear that our team was helpful and you were able to start your game quickly. We're sorry the lane wasn't clean upon arrival. We'll pass your feedback on to the team to ensure tables are cleared and wiped down before each new group is assigned to a lane. All the best ~ Laura

Noté 1 sur 5 étoiles

Booked for a Thursday evening deal

Booked for a Thursday evening deal. Lane we were on kept breaking, numerous times we had to approach what little staff they had. We had to ask for our food despite being told it would come to our lane. Ordered drinks using QR code, half an hour later still no drinks, requested a refund as we were finished our games. Was told payment would be refunded yet I am still waiting! I understand they were busy but clearly more staff needed, customer service needs improved and I certainly won’t be returning. What was meant to be a nice evening with my son turned into a rubbish night with problems after problems.

19 février 2026
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Réponse de Tenpin - Edinburgh Fountain Park

Hi Samantha, thank you for taking the time to write a review for Tenpin Edinburgh! We're very sorry to hear that there had been technical issues during your games and issues with your drinks order. Please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Edinburgh' and we can pass this on to be looked into. We hope to see you again soon for a better experience. Best wishes - Adelaide

Noté 4 sur 5 étoiles

Fun kids day out

The staff were all helpful and polite, doing their best in a busy situation. Bowling was great fun, plenty ball sizes available and the machines were easy to use. The arcades are fun with the ticket prizes. All the facilities were reasonably clean. Prices were okay, for it being in town.

8 février 2026
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Réponse de Tenpin - Edinburgh Fountain Park

Hi Dee, what a lovely 4* review of Tenpin Edinburgh Fountain Park! We are really pleased to see you had such an enjoyable visit and we very much look forward to welcoming you back again soon for some more bowling fun! Best wishes - Mel

Noté 5 sur 5 étoiles

Works Night

Works Night

Great night loads of fun staff were great, friendly and quick. Orders brought to the tables very quickly. We all enjoyed and will be back.

30 janvier 2026
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Réponse de Tenpin - Edinburgh Fountain Park

Hi Katrina, thank you so much for the brilliant 5* review of Tenpin Edinburgh Fountain Park! We are thrilled you had such a great time and found our team super friendly and we can't wait to see you again soon! Best wishes - Mel

Noté 1 sur 5 étoiles

Disgusting cold dry food place needs…

Disgusting cold dry food place needs cleaned slow service

7 février 2026
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Réponse de Tenpin - Edinburgh Fountain Park

Hello Kerry, We are sorry that your experience was unsatisfactory. We'll address your concerns about the food, cleanliness, and service. If you would like to discuss this with our team, please do reach out to us via customer.feedback@tenpin.co.uk. Many Thanks - Kimberley

Noté 5 sur 5 étoiles

So much fun!

The staff were amazing! So helpful and friendly :)
The selection of songs great and we had the best time!

1 février 2026
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Réponse de Tenpin - Edinburgh Fountain Park

Hello there, Thank you for taking your time to leave us an excellent 5* review for our Tenpin in Fountain Park. We are pleased to hear that you found our Team helpful throughout! We do hope to see you all again soon. Many Thanks - Kimberley

Noté 1 sur 5 étoiles

Tried to seperate our group booking…

Tried to seperate our group booking then when eventually we got onto lanes the bumpers wouldn't work so complained for no one to come and fix it. Complete waste of money and time to travel to Edinburgh rude staff and dirty venue.

1 février 2026
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Réponse de Tenpin - Edinburgh Fountain Park

Hi Alana, thank you for taking the time to leave a review of Tenpin Edinburgh. Your honest feedback is important to us and we are sorry to hear of the issues you faced during your visit. We will ensure your comments are passed on to the correct team for future improvements.
Take care,
Kirsty

Noté 5 sur 5 étoiles

Once again ,one of the best venues in…

Once again ,one of the best venues in edinburgh. Games , pool , table tennis and bowling all under 1 roof . Great atmosphere and very friendly staff

29 janvier 2026
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Réponse de Tenpin - Edinburgh Fountain Park

Hi there,

Thank you for your fantastic 5* review at Tenpin Edinburgh! It's great to hear you found the staff so approachable and friendly, we love to hear all about it and look forward to welcoming you back again very soon! Best wishes- Steph

Noté 3 sur 5 étoiles

Everything was fine apart from when it…

Everything was fine apart from when it came to the arcades when half machines took ur money but they never actually worked so had two disappointmented boys losing ten pound which is ridiculous

24 janvier 2026
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Réponse de Tenpin - Edinburgh Fountain Park

Hi Stacey, thank you for taking the time to write a review for Tenpin Edinburgh! We're sorry to hear that there had been issues with the arcade machines during your visit. We will pass your feedback on to be looked into. If you'd like to discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review- Edinburgh'. Best wishes - Adelaide

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