Falkurk bowling was an enjoyable day for me and my 2 5year old grandchildren staff were friendly helpful toilets were clean games were good aswell grandkids lived it ...there was 1 thing i forgot to a... Voir plus
L'entreprise a répondu

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Falkurk bowling was an enjoyable day for me and my 2 5year old grandchildren staff were friendly helpful toilets were clean games were good aswell grandkids lived it ...there was 1 thing i forgot to a... Voir plus
L'entreprise a répondu
ordered food- small platter which on webside says 2 burgers wnd 8 nuggets and chips got 4 nuggets and 1 burger with no cheese. also had the alert on for 10 minutes to have the bumpers put up and it wa... Voir plus
L'entreprise a répondu
Good price with the kids eat free Monday deal. Food did take a bit of time to come. Manager had a word with me regarding a child in our party that had started waking down the Bowling lane. I had alrea... Voir plus
L'entreprise a répondu
Good bowling, good pool tables and fun amusements for the boys. Thanks. Staff also very helpful and friendly, booking process easy so good, location good. If you take the car remember to put in your r... Voir plus
L'entreprise a répondu
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Redbrae Rd, Camelon, Falkirk, FK1 4HJ, Falkirk, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Bowling was good because of our group. However, the tables are messy and sticky. Toilets were dirty. The bar order took 45 minutes to deliver. When it arrived, it was incorrect. Very disappointing.

Réponse de Tenpin - Falkirk
Great service. Staff were run of there feet but did a fantastic job looking after us. Maybe should consider getting more staff in especially during holiday seasons. Place was clean toilets were stocked. Great fun was had by all.

Réponse de Tenpin - Falkirk
The food is barley edible and took over a hour to arrive after our booking.. the value fir food is great to what you get.

Réponse de Tenpin - Falkirk
Bowling facilities were absolutely fine! Looks like they’ve had a refresh of the seating and screens. Made the experience really good.
However, not so much when it came to the food. The first time I went, food didn’t come out for 30 minutes and it was much busier. This time, less busy and we had to ask after 25 minutes where our food was. Also, they forgot one of our drinks (1 of 3 drinks). Staff aren’t exactly friendly or apologetic either. Seems like manager is having to cover everyone’s incompetence.

Réponse de Tenpin - Falkirk
Booking process easy.
Staff friendly and helpful.
Better value for money compared to the one in Stirling.
And most importantly my family always have a great time. See you again soon as we would highly recommend a visit if you haven't already been.

Réponse de Tenpin - Falkirk
Staff is very friendly, can't fault them at all. However this was the first time I came with more than 1 person. We were 5 people and the bench and table is way too small, even with 3 adults and 2 kids.

Réponse de Tenpin - Falkirk
Great service from all at the bowling. Emma checked us in and was really friendly

Réponse de Tenpin - Falkirk
Staff were very helpful. The food we ordered was delivered to the lane really quickly. In spite of it being really busy, everything ran like clockwork.

Réponse de Tenpin - Falkirk

Réponse de Tenpin - Falkirk

Réponse de Tenpin - Falkirk
had booked on line an hour bowling and pizza
we arrived at 12 10 for our bowling. i have a blue badge and there are no blue badge spaces infact there are no concessions for blue badge holders.........
you should address this.
ok nice and freindly went and got a drink that took about ten minutes it seems the lady doing the food was also serving drinks. so got our lane and got on and played. i had to ask the girl for our pizza.. pizza definatly pretty poor very thin base with no taste.
the lane cut off after an hour when we were mid game. timer started when you logged in not when you started bowling.
sorry but it was pretty poor be a long time till we are back

Réponse de Tenpin - Falkirk
The speed of service was abysmal. We had pre-booked well in advance and were bringing a large party along, however this did not seem to be expected and the facility had 3 staff running everything. So we were constantly having to remind them of things such as food orders they had forgotten and to even bring the drinks we had ordered. The laser tag is also a let down as some guns were poorly charged or simply did not work, and they had no spares, so some could not play. We also felt the room itself could have much more to engage with, such as targets for more points and layout could be improved.

Réponse de Tenpin - Falkirk
Not a good experience this time. There was a problem with our lane that the bowling balls kept going so far then veering off left or right. We gave up after repirting the issue. We were told it was the oil on the surface was done on the Monday and we were playing on the saturday. Absolute rubbish. We go all the time and play on the busiest lanes. One member of staff said he would come over but never appeared which is why we had to go through it all over again.The manager issued vouchers for us to return. You may thunk great, not so when its cost me £18 in taxis to get there and foir costs on top.
I purchase food at the time of booking online, it's alway a reminder to staff as they bring it 50% without being reminded. It seems they are short staffed and trying but skimming along which isnt acceptable. I understand they are busy but they know it will be busy, they need to plan ahead for this. Its organised chaos with teenagers and students at the helm.

Réponse de Tenpin - Falkirk
We always have a great time when we come for a game with our grandson. The staff are always nice and willing to assist if you have a problem. Booking was dobe over the phone , not a problem.

Réponse de Tenpin - Falkirk
Staff are really good and helpful. Prices for bowling are reasonable. Would give better prizes for tickets from arcade though. Toilets could be better.

Réponse de Tenpin - Falkirk
We had 2 lanes and 6 children for a birthday celebration. Mid way through our second game the balls got stuck in the gutter at the far end of the lanes and no balls were returned meaning we had to stop play. Reported the issue, but no one came to assist. After 15 minutes waiting the kids got fed up and we had to abandon our games. When we mentioned this again before leaving, the member of staff neither acknowledged the issue or provided any apology and simply handed us 2 2for1 games vouchers. Very disappointed

Réponse de Tenpin - Falkirk
My Grandson wanted to come bowling and he absolutely loved it, staff were great and he loved the amusements.

Réponse de Tenpin - Falkirk
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.