Good staff, easy to check in with helpful staff, good advice and guidance. Good and easy to use the lane pad easy to use and able to amend photos etc. Had a problem with the ball stuck on lane and c... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementLeisure West Complex, Browells Lane, Feltham, TW13 7EQ Feltham, GB
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Lisez les avis des autres
We took out Great Grandson bowling as a treat, we booked an early session so it was nice and quiet as can get a bit noisy there. Staff very friendly and helpful as I am not a regular bowler and the... Voir plus
L'entreprise a répondu
It was awful experience. Food never delivered to lane and than told to eat it now when it was ready while Kids wanted to have games in arcade. In arcade after winning tickets they decided to g... Voir plus
L'entreprise a répondu
The venue is absolutely perfect! My nephew's from Africa had an absolute blast! We came in for tenpin bowling & ended up participating in a lot more activities. Customer service was spot on though the... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Coordonnées de contact
Leisure West Complex, Browells Lane, Feltham, TW13 7EQ, Feltham, Royaume-Uni
- 0333 034 6100
4,0
Bien
144 avis
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Réponse de Tenpin - Feltham
Hi there,
Thank you for your fantastic 5* review at Tenpin Feltham! We are delighted that you've had such a great time whilst on your recent visit to us and we hope to welcome you back again very soon! Best wishes- Steph
Great value
Great value - one game and a burger. Very friendly staff. Easy parking. Amusements end up making the outing with children very costly. Overall a great venue.
12 août 2026
Réponse de Tenpin - Feltham
Hi Jacky, thank you so much for the excellent 5* review of Tenpin Feltham! We are really pleased to hear you had a great visit and will be sure to pass your feedback on. We can't wait to see you again soon for another 5* experience! Best wishes, Jade
We're very happy with their service
We're very happy with their service
Very tidy and clean area for kids to enjoy
12 août 2026
Réponse de Tenpin - Feltham
Hello Mandeep,
Thank you for taking the time to rate Tenpin Feltham 5 stars. We are so happy to hear that you were pleased with our service and that our clean and tidy area was enjoyable for the kids. We hope to see you again soon! All the best ~ Laura
Enjoyed time here
We have been twice in one week to go bowling and play few games in arcades. Lady called Sue was so helpful both times we were there, defo a credit to the team! Only thing I would be negative on is soap dispensers in toilets are awful, your lucky if you get a tiny drop of soap out of them, considering the referb they had, would have thought the dispensers would be better. Overall great place to go.
6 août 2026
Réponse de Tenpin - Feltham
Hello Kaya, Thank you for taking your time to leave us an excellent 5* review. We are really pleased to hear that you've enjoyed both of your visits to our Tenpin at Feltham. We will pass your lovely comments onto our team! We will also inform them about the soap dispensers so these can be looked into. We do hope to see you again soon. Many Thanks - Kimberley
Great Find
The venue is absolutely perfect! My nephew's from Africa had an absolute blast! We came in for tenpin bowling & ended up participating in a lot more activities. Customer service was spot on though the ladies at the check in desk seemed overwhelmed! But overall, good value for money & a day well spent!
6 août 2026
Réponse de Tenpin - Feltham
Hi Savannah, thank you for leaving a 5* review of Tenpin Feltham! It's lovely to hear how much fun your nephew had on your recent visit and that you experienced such amazing customer service and found the activities well-priced. See you again soon! Best wishes-Leila
It’s more of a money making business…
It’s more of a money making business than a family outing. The claw machine does not work at all - it’s so flimsy and never results in a win. The other machines are quick to take money but provide no fun in return. Everything is so overpriced. The food was not worth the money at all.
6 août 2026
Réponse de Tenpin - Feltham
Hello Maaria
We are truly sorry to hear that your recent visit was such a disappointing experience. We understand your frustration regarding the claw machine and the other games, as well as the pricing and the quality of the food. Please be assured that we take all feedback seriously and will pass your comments on to the relevant teams for review and improvement. If you would like to speak to us directly, please email the details of your visit to customer.feedback@tenpin.co.uk and use the subject "Review - Feltham". We can then reach out to you. Best wishes - Clare
Large open space with lots of…
Large open space with lots of activities as well as bowling.
Downside was no air conditioning and it was 30 degrees outside and with all the machines inside generating a ridiculous amount of heat they could have hired portable air con units.
Constant having to find staff to fill up tickets as well.
Had left my sandals in a bag, went in the next day and staff were really unhelpful. If it's not handed in doesn't seem to be there problem.
6 août 2026
Réponse de Tenpin - Feltham
Hi, thank you for taking the time to leave a review of Tenpin Feltham. We are very sorry to hear that the lack of air conditioning made your experience uncomfortable. We also apologize for the inconvenience you faced with needing staff assistance for tickets. Your feedback is important to us and we will ensure that this is passed on to the correct team for future improvements.
Take care,
Kirsty
Excellent customer service online and…
Excellent customer service online and at Feltham bowls.
Great value for money experience.
6 août 2026
Réponse de Tenpin - Feltham
Hi Natalie, thank you for the 5* rating of Tenpin Feltham. We're so pleased to hear you had a great time and received excellent customer service. Hope to see you again soon!
Take care,
Kirsty
Good Day Out for all the Family
We had a great time as all the family could play even the 3 year old. The staff were very helpful.
29 juillet 2026
Réponse de Tenpin - Feltham
Hi Sharon, thank you for your wonderful 5-star review of Tenpin Feltham! We are so pleased to hear that everyone in your family, including your youngest, had a great time and that our team was helpful. We hope to welcome you back again soon! Best wishes - Mel
The new and better space looks great…
The new and better space looks great and lovely.
The seats are slightly small and one may keep sliding back and forth.
Other than that I would have give it a 5 star.
29 juillet 2026
Réponse de Tenpin - Feltham
Hi Nancy, thank you for your wonderful 4-star rating of Tenpin Feltham! We're so glad you love our new look and we really appreciate your feedback regarding the seating which we will be certain to pass onto the team! In the meantime, we hope you will visit us again soon and we look forward to welcoming you back! Best wishes - Mel
Family time
Family time
We had a lovely time my mum is poorly with cancer so was a great activity for her to watch her grandchildren bowl and have fun
29 juillet 2026
Réponse de Tenpin - Feltham
Hi Philomena
We are so happy to hear you had a lovely family time with us. It warms our hearts to know we could provide a fun activity for your mum and grandchildren. Best wishes - Clare
Friendly and helpful staff
That’s very good easy online booking just book your slot go and enjoy your leisure time
29 juillet 2026
Réponse de Tenpin - Feltham
Hi Qaisar, thank you for the 5* review for Tenpin Feltham! We're pleased to hear that you found it easy to book and that you enjoyed your visit. We hope to see you back again soon! Best wishes - Adelaide
Great fun
Great fun.
The burger was dry in the bread. Given only x1 sauce for the fries. Nil for burger.
Staff were great.
22 juillet 2026
Réponse de Tenpin - Feltham
Hello Nanette,
Thank you for taking the time to rate Tenpin Luton 4 stars. We're so pleased to hear you had great fun and that our staff were excellent. We're sorry to hear about the issues with your burger and the limited sauce for your fries. We will pass this feedback to the team for future improvements. We hope to welcoming you back again soon and that your next visit is a 5 star experience. All the best ~ Laura
Réponse de Tenpin - Feltham
Hi Asad, thank you for the lovely 5* rating of Tenpin Feltham. We are delighted to hear that everything was perfect and that our staff were super friendly too! We will be sure to pass your kind feedback on to them. Best wishes, Jade
Great experience
Great experience. Went to Feltham Tenpin on a 2nd date. Great atmosphere. We played pool and had a drink, then we played bowling. We had a lovely time.
22 juillet 2026
Réponse de Tenpin - Feltham
Hey Jahmila, thank you for the 5* rating of Tenpin Feltham. We're pleased to hear that you had a great experience and enjoyed the atmosphere. We hope to see you again soon for another fun time!
Take care,
Kirsty
Amazing bowling party
Amazing bowling party with all the children and adults commenting on how much fun they had. Party host and all staff were very attentive to adults and children.
12 juillet 2026
Réponse de Tenpin - Feltham
Hi Zahra, thank you so much for the brilliant 5* review of Tenpin Feltham! We are thrilled you had such a great time with us at your bowling party and found our team super helpful! We hope this means you would like to visit us again and we very much look forward to welcoming you back! Best wishes - Mel
Reprehensible
Staff didn't know we had booking, 20 minutes wait to prepare. No apology, staff rude, can't be bothered attitude. Forgot food, ice cream and birthday gift. Had to constantly chase staff.
11 juillet 2026
Réponse de Tenpin - Feltham
Hi James, thank you for taking the time to review Tenpin Feltham! We are very sorry to hear that your recent experience was not up to the high standards we aim for, and that there had been issues with locating your booking, with the food orders arriving and the customer service. So that this can be looked into, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Feltham'. We hope to see you again in the future for a better experience. Best wishes - Adelaide
Great Fun Place
Great staff , great facilities/ decor , good kids have loads of fun . Great stuff for adults too . Our favourite place.
17 juin 2026
Réponse de Tenpin - Feltham
Hi Vanessa, thank you for the lovely 5* rating of Tenpin Feltham. We are so pleased to hear that you and the kids had such a fantastic time and enjoyed both our facilities and our team's service. We look forward to welcoming you back again soon!
Take care,
Kirsty
My daughter had the best celebrating…
My daughter had the best celebrating her Birthday
7 juillet 2026
Réponse de Tenpin - Feltham
Hi Lorraine, thank you so much for the lovely 5* review of Tenpin Feltham! We are so pleased you had a great time celebrating your daughters birthday and we can't wait to see you again soon! Best wishes - Mel
It was a great experience.
7 juillet 2026
Réponse de Tenpin - Feltham
Hi Bilal, thank you very much for the amazing 5* review of Tenpin Feltham! We are delighted you had such a great experience and we can't wait to see you again soon! Best wishes - Mel
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