As soon as we arrived our lane was ready .. no waiting for people to finish their game , really good fun .. Only issue was music far too loud and there are so many other noisy game machines there.... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementCentre Severn Barnwood, Gloucester, GL4 3HR Gloucester, GB
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Lisez les avis des autres
Booked online and was a simple process once arrived to get our lane. Easy to get drinks, didn't order food. Not very busy fir a Saturday afternoon on 4 lanes being used. Other games there to play air... Voir plus
L'entreprise a répondu
We had a lovely afternoon we arrived early and the receptionist offered us an earlier slot as they did have availability. Lots of fun and laughter. Staff were very busy and efficient. After the boys... Voir plus
L'entreprise a répondu
Helpful staff and it was quiet due to it being Monday afternoon. However it was expensive for 2 rounds that didn’t even take 30 mins
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À propos de l'entreprise
Écrit par l'entreprise
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Coordonnées de contact
Centre Severn Barnwood, Gloucester, GL4 3HR, Gloucester, Royaume-Uni
- 0333 034 6100
3,7
Moyen
180 avis
Demande des avis aux clients
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Réponse de Tenpin - Gloucester
Hi Nigel, what a fantastic 5* review of Tenpin Gloucester! We are so happy to see you had the best time and we can't wait to see you again soon! Best wishes - Mel
Excellent facilities my grandsons…
Excellent facilities my grandsons enjoyed themselves immensely both in the softplay and amongst the arcade games. Excellent coffee as well.
20 août 2026
Réponse de Tenpin - Gloucester
Hi Janet
Thank you for the fantastic 5-star review! We're delighted to hear that your grandsons had such a great time in both the soft play and arcade, and that you enjoyed our coffee. We hope to see you all again soon! Best wishes - Clare
Réponse de Tenpin - Gloucester
Hi Sylvia, thank you for leaving a 3* review of Tenpin Gloucester. We are very disappointed to hear this and we would like a chance to look into this for you. Please could you send an email to customer.feedback@tenpin.co.uk with the subject 'Review-Gloucester' for somebody to investigate and get back to you regarding this. Best wishes-Leila
Great layout freindly helpfull staff…
Great layout freindly helpfull staff god deals on bowling
20 août 2026
Réponse de Tenpin - Gloucester
Hi there, thank you for your 5* review of Tenpin Gloucester! It's lovely to hear that you enjoyed the layout, our bowling deals, and found our staff so friendly and helpful. We can't wait to welcome you back again shortly! Best wishes-Leila
Well worth the visit!
The whole visit was excellent, with very friendly staff and a thrilling bowling game for two! It was a pleasure
4 juillet 2026
Réponse de Tenpin - Gloucester
Hi Thoams, thank you for the wonderful 5-star rating! We are delighted to hear that your visit was excellent, and that you enjoyed a thrilling bowling game with our friendly staff. We hope to welcome you back again very soon! Best wishes - Rosie
Arrived early
Arrived early, team were accommodating as lanes were free to allow us to start early.
All staff we encountered were very friendly.
12 août 2026
Réponse de Tenpin - Gloucester
Hi Anita, thank you for the fantastic 5-star review of Tenpin Gloucester! We are so pleased to hear you had such a positive experience and that our team was able to accommodate you and provide excellent customer service and we hope to see you again soon! Best wishes - Mel
Friendly staff very helpful two of our…
Friendly staff very helpful two of our party are disabled and allowances were made for the time it took to complete our game. Food good but thought drinks were expensive. Will be going again overall great job
12 août 2026
Réponse de Tenpin - Gloucester
Hi there, thank you for leaving a 5* review of Tenpin Gloucester! We're so glad to hear how friendly and efficient you found our staff and how much you enjoyed the food. We also appreciate the honest feedback regarding the drinks pricing and we hope to see you again soon! Best wishes-Leila
Loads of space
Always friendly and helpfull. Theirs all ways plenty of things to do their in between bowling.
12 août 2026
Réponse de Tenpin - Gloucester
Hi Beth, thank you for the 5* review for Tenpin Gloucester! It's lovely to hear that you enjoyed our fun activities and the service from our team. We hope to welcome you back again soon! Best wishes - Adelaide
The atmosphere the side of the bowling …
The atmosphere the side of the bowling was good but the lack of staff for how many people they were serving was shocking especially during the school holidays.
12 août 2026
Réponse de Tenpin - Gloucester
Hi Emma, thank you for the 3* review for Tenpin Gloucester! We're so pleased that you enjoyed the atmosphere, but we are sorry to hear that there had been an issue with the service and we will ensure that your feedback is passed on. We hope to see you again soon! Best wishes - Adelaide
Poor
Made a booking for laser tag that the staff were unprepared for and had to find someone to run it. Grumpy teenage boy ended up running it as was visibly getting annoyed with excited 8 year old boys.
12 août 2026
Réponse de Tenpin - Gloucester
Hello Customer,
Thank you for taking the time to rate Tenpin Gloucester 1 star. We are truly sorry to hear about your disappointing experience with the laser tag booking. It's clear that we fell short of expectations, and we apologize for the inconvenience and the frustration caused by the staff's unpreparedness and the attitude displayed. We will be addressing these concerns with our team to ensure such situations are avoided in the future. All the best ~ Laura
The staff were helpful and friendly
The staff were helpful and friendly. All the areas were clean.
3 août 2026
Réponse de Tenpin - Gloucester
Hello Sue, Thank you for taking your time to leave us a 5* review! We are so pleased to hear that you enjoyed your recent visit to our Tenpin at Gloucester. We will pass your comments onto our team. We do hope to see you again very soon. Many Thanks - Kimberley
Good
Good hot - table etc. clean. Booking process easy.
No drinks allowed in is a big issue for me as my autistic child will only drink Tesco apple and strawberry… so if you wish to sell this then I will stop bringing in his own drink. - rude staff member saying we can’t bring our own drinks in…
6 août 2026
Réponse de Tenpin - Gloucester
hi Louise
Thank you for your 4-star rating. We're pleased to hear you found our hot food and tables clean, and the booking process easy. We understand your concern about bringing outside drinks, especially given your child's specific needs. We appreciate your feedback regarding the staff interaction and will review our policies to ensure a better experience for all our guests. Best wishes - Clare
Quick friendly helpful staff
6 août 2026
Réponse de Tenpin - Gloucester
Hi Lisa, thank you for leaving a 5* review of Tenpin Gloucester! It's wonderful to hear how efficient and friendly you found our staff and we can't wait to welcome you back again shortly! Best wishes-Leila
We had a wonderful time
We had a wonderful time; it was a chance to be with family and celebrate our 19th wedding anniversary. We will definitely be back again.
6 août 2026
Réponse de Tenpin - Gloucester
Hello, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you had a great time with us celebrating such a special event! We do hope to see you again very soon. Best Wishes - Kimberley
All good bowling lane was ready early…
All good bowling lane was ready early which was handy as we were early.All went to plan.
6 août 2026
Réponse de Tenpin - Gloucester
Hi Susan, thank you for the 5* rating of Tenpin Gloucester. Thank you for your fantastic 5-star rating! We're so pleased to hear that your bowling lane was ready early and that everything went to plan. We appreciate your positive feedback!
Take care,
Kirsty
Réponse de Tenpin - Gloucester
Hi Anjali, thank you for the 5* rating of Tenpin Gloucester. We're pleased you had a nice time and received good customer service. We hope to see you again soon!
Take care,
Kirsty
Soft play and "lunch"
I started off with my 5 year old niece in the soft play area, the lady on the desk seemed completely uninterested by anything and we didn't even get a smile. There were children definitely not following the rules of the soft play and the height restrictions were not being followed, I witnessed children being pushed and generally mistreating the equipment. We then had lunch which I ordered at 11:40..... it arrived at 12:10, it was stone cold and the woman that brought it out slid it along the table and left. The food was nit if good enough quality to reflect the price. The tables were unclean and there were staff just stood behind the bar area chatting. We moved onto the arcade area and got 110 tickets which was enough for one small sweet, its extortionate. I am generally unimpressed with the whole experience and won't be recommending visits to people I know.
6 août 2026
Réponse de Tenpin - Gloucester
Hello
Thank you for taking the time to share your detailed feedback. We are truly sorry to hear that your recent visit fell short of expectations across multiple areas. Please be assured that your comments regarding staff attentiveness, adherence to rules in the soft play, food quality and service, cleanliness, and arcade prize value will be shared with the relevant teams for immediate review and improvement. We hope you might consider giving us another opportunity to provide a much better experience. Best wishes - Clare
Brilliant way to spend a day with 3…
Brilliant way to spend a day with 3 generations - reasonable pricing too!
22 juillet 2026
Réponse de Tenpin - Gloucester
Hello Suzi,
Thank you for taking the time to rate Tenpin Gloucester 5 stars. We are delighted you found our venue and perfect way to spend time as a family. We look forward to welcoming you back again soon. All the best ~ Laura
Bowling
We arrived early for our session and were aloud to go ahead and play our game of bowling. It was a great offer including a burger. My grandson loved it. The staff were nice and friendly.
27 juillet 2026
Réponse de Tenpin - Gloucester
Hi Julie, thank you so much for the excellent 5* review of Tenpin Gloucester! We are really pleased to hear you had a great visit with your colleagues and we can't wait to see you all again soon for another 5* experience! Best wishes, Jade
Good place and service..
29 juillet 2026
Réponse de Tenpin - Gloucester
Hello, thank you for taking the time to leave us a wonderful 5-star review of Tenpin Gloucester! We are so happy to hear you enjoyed your visit and we hope to see you again soon! Best wishes - Mel
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