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Tenpin - Manchester - Parrs Wood Avis 

175
•
TrustScore 4 sur 5

3,8

Parrs Wood Entertainment Centre, Wilmslow Road, Manchester, M20 5PG Manchester, GB

•

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Lisez les avis des autres

Noté 4 sur 5 étoiles

We had such a good time at Tenpin Bowling at Parrs Wood! 🎳 Definitely worth the money and a great way to spend a couple of hours, especially if you’ve got wild children who need to burn off some ener... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My daughter had her 11th birthday party at Tenpin ParrsWood on Sunday 30th August. Your members of staff Charlie and Katie were absolutely amazing. They engaged the children with games and dancing but... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

The bowling and pizza were great, all vet efficient. The “slot machines” on the way out were an extra money burden, very enticing for the kids and I get that, but the ticket redemption thing is an a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Make sure you speak loudly over the music so the staff hear your request right because they wont fix their mistakes. We asked for 2 games of bowling as a group of 4 we and we showed them what tri... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Bowling
  2. aussi dans
  3. Bar
  4. Centre d'escape game
  5. Centre de laser game
  6. Centre de loisirs
  7. Salle de jeux video

Écrit par l'entreprise

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Coordonnées de contact

  • Parrs Wood Entertainment Centre, Wilmslow Road, Manchester, M20 5PG, Manchester, Royaume-Uni

  • 0333 034 6100

3,8

Bien

TrustScore 4 sur 5

175 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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3,8

Tous les avis

(175)

11 831 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Booked for my daughter’s 8th birthday…

Booked for my daughter’s 8th birthday and although a little chaotic at times she and her friends had a great time. A little more information regarding the cake presentation would of been useful as that was not very clear.

26 juillet 2026
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Réponse de Tenpin - Manchester - Parrs Wood

Hi Shelly, thank you for the 4* review for Tenpin Parrs Wood! We're glad to hear that everyone had a great time during the birthday celebration. We are sorry for any confusion caused regarding the cake presentation and we will ensure your feedback is passed on for future improvements. We hope to see you again soon! Best wishes - Adelaide

Noté 5 sur 5 étoiles

Really enjoyable evening out with the…

Really enjoyable evening out with the family...

29 juillet 2026
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Réponse de Tenpin - Manchester - Parrs Wood

Hi Leighroy, thank you for your 5* review of Tenpin Manchester Parrs Wood! We're so glad to hear how much you enjoyed your recent visit and we look forward to welcoming you back again soon. Best wishes-Leila

Noté 5 sur 5 étoiles

Entertaining Day

Thoroughly enjoyable experience. Snack meal tasty .
Staff were very friendly and helpful

28 juillet 2026
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Réponse de Tenpin - Manchester - Parrs Wood

Hi Pauline
Thank you for your fantastic 5-star review! We're so pleased to hear that you had an enjoyable experience, found our snack meal tasty, and our staff friendly and helpful. We look forward to welcoming you back again soon! Best wishes - Clare

Noté 5 sur 5 étoiles

We did a party

We did a party. It was ok wasn’t the best and the meal could have been a little bit better and more choices. Wasn’t the best organised and party hosts didn’t do much until 15 mins towards the end so kids kind of just fended for themselves

29 juillet 2026
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Réponse de Tenpin - Manchester - Parrs Wood

Hi Bill
We appreciate you sharing your feedback regarding your party experience. We are sorry to hear that the meal choices and organization did not meet your expectations, and that our hosts were not as engaged as they should have been. We are reviewing your comments to improve our party offerings and host training. Best wishes - Clare

Noté 5 sur 5 étoiles

Book your bowling in advance

Make sure you speak loudly over the music so the staff hear your request right because they wont fix their mistakes.

We asked for 2 games of bowling as a group of 4 we and we showed them what tried to book online (2 games 4 people) they said okay its actually cheaper now so we thought great we got a deal paid and went to play but they'd only set the lane up for one game. When we asked about it they said oh well we didnt hear that and it not our problem. I'd suggest you book online to avoid this problem espically if you have excited kids to avoid the disappointment

29 juillet 2026
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Réponse de Tenpin - Manchester - Parrs Wood

Hello
We're truly sorry to hear about the frustrating experience you had with your bowling lane setup and the misunderstanding regarding your booking. We understand how disappointing this must have been, especially with excited children. We appreciate you bringing this to our attention and will use your feedback to improve our service. Best wishes - Clare

Noté 5 sur 5 étoiles

Clean

Clean, tidy, good service and food was reasonably priced.

22 juillet 2026
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Réponse de Tenpin - Manchester - Parrs Wood

Hi Andrew, thank you for the lovely 5* rating of Tenpin Manchester Parrs Wood. We are delighted to hear that you found the venue clean, enjoyed the service, food and value for money. We hope to see you again soon for another 5* experience and thank you again for your kind comments, they mean a lot to us! Best wishes, Jade

Noté 3 sur 5 étoiles

The offer for birthdays is great and…

The offer for birthdays is great and over and above what other venues have on offer but it felt a little like we were afterthoughts by the party hosts.
There were lots of parties on at the same time and the staff while lovely and friendly when we did interact felt like they were more attentive to other parties.
It could get busy and overwhelming for all.
The staff did a great job with how much was expected of them and would still book again as the kids loved the experience and were entertained.

19 juillet 2026
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Réponse de Tenpin - Manchester - Parrs Wood

Hi Emma, thank you very much for taking the time to leave a review of Tenpin Manchester - Parrs Wood! We are pleased to hear the children enjoyed the party, however, we are very sorry to hear that you felt more effort was given to the other parties on the day! This is certainly not the experience we wish for our guest and so please be assured all of your feedback will be shared with the appropriate team! In the meantime, we really hope you will still consider visiting us in the future and we look forward to welcoming you back! Best wishes - Mel

Noté 5 sur 5 étoiles

Super youth group experience!

We had a great time. The staff were really accommodating for our Youth group.

14 juillet 2026
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Réponse de Tenpin - Manchester - Parrs Wood

Hey Nate, thank you for taking the time to leave an amazing 5* rating and review of Tenpin Manchester Parrs Wood. We're thrilled to hear that you had a great time spent with your youth group and that the team were really accommodating. We do hope to see you again for another 5* experience.
Take care,
Kirsty

Noté 4 sur 5 étoiles

The young guy in charge of the Lazer…

The young guy in charge of the Lazer quest party was fantastic..

22 juillet 2026
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Réponse de Tenpin - Manchester - Parrs Wood

Hi Eilidh, thank you for the 4* rating of Tenpin Manchester Parrs Wood. We're so happy to hear that the team provided fantastic service for the laser tag party. We will ensure your kind words are passed on. We hope to see you again soon for another fun time!
Take care,
Kirsty

Noté 1 sur 5 étoiles

Awful

Awful food
Poor service and staff attitude
Loud and noisy with lane buzzers going off
Bowling alley all bowls veered off

22 juillet 2026
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Réponse de Tenpin - Manchester - Parrs Wood

Hello John,
Thank you for taking the time to rate Tenpin Manchester Parrswood 1 stars. We are truly sorry to hear about your disappointing experience with our food, service, and the issues you encountered with the bowling lanes and noise. We will pass your comments on to the relevant teams for review and improvement. All the best ~ Laura

Noté 5 sur 5 étoiles
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Réponse de Tenpin - Manchester - Parrs Wood

Hi Philip, thank you for the amazing 5* rating of Tenpin Manchester Parrs Wood. We're delighted to hear you had a great time and that the team provided attentive and pleasant service. We hope to see you again soon!
Take care,
Kirsty

Noté 4 sur 5 étoiles

Me & my buddy Helen

Arrived 10 mins early, lane was ready. Pretty quiet to be fair at 4.30pm. Enjoyed the 2 games of bowling.

7 juillet 2026
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Réponse de Tenpin - Manchester - Parrs Wood

Hi, thank you for the 4* rating of Tenpin Manchester Parrs Wood. We're so glad to hear you enjoyed your two games of bowling and that your lane was ready for you! We appreciate your positive feedback.
Take care,
Kirsty

Noté 1 sur 5 étoiles

What a turkey!!!

One of the worst experiences ever. Total lack of staff, spilt drinks not cleared on the lane and every table covered in leftover food and drinks. An absolute dive of a place lacking staff, any customer service or management. Utter chaos - avoid!!!

12 juillet 2026
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Réponse de Tenpin - Manchester - Parrs Wood

Hi Colin, thank you for taking the time to review Tenpin Parrs Woods! We're very sorry to hear that there had been issues with the cleanliness of the lanes and the customer service. Please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Parrs Woods', and we can pass this on to be looked into. We hope to see you again soon for a better experience. Best wishes - Adelaide

Noté 4 sur 5 étoiles

There was a wait to check in and 2…

There was a wait to check in and 2 members of staff chatting while one dealt with the queue, but once we had been seen to we were able to go straight to our lane a few mins early and enjoyed the game

7 juillet 2026
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Réponse de Tenpin - Manchester - Parrs Wood

Hey Jennifer, thank you for the 4* rating of Tenpin Manchester Parrs Wood. We're delighted to hear you had an enjoyable experience, despite the wait time being longer than usual. We do hope to see you again soon for another fun time!
Take care,
Kirsty

Noté 4 sur 5 étoiles

Family night out

Staff where great & easy to book online

30 juin 2026
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Réponse de Tenpin - Manchester - Parrs Wood

Hi Stephanie, thank you for your 4* review of Tenpin Manchester Parrs Wood! We are so glad to hear that you found the staff were helpful and the booking process efficient. We hope to see you again soon! Best wishes-Leila

Noté 1 sur 5 étoiles

Food was shocking waited along time for…

Food was shocking waited along time for someone to come and sort our lane out needs more staff on also need to cook properly and nice food not a plane burger

30 juin 2026
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Réponse de Tenpin - Manchester - Parrs Wood

Hello Miss Watson,
Thank you for taking the time to rate Tenpin Manchester Parrswood 1 stars. We are truly sorry to hear about your disappointing experience. We understand your frustration regarding the wait time, the need for more staff, and the quality of the food. We are reviewing our staffing and kitchen procedures to ensure a better experience for our customers. We hope that your next experience is the 5 star one we wish to give all our customers. All the best ~ Laura

Noté 5 sur 5 étoiles
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Réponse de Tenpin - Manchester - Parrs Wood

Hello Leonie,
Thank you for taking the time to rate Tenpin Manchester Parrswood 5 stars. We are delighted with this rating and that you had a good visit. We look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura

Noté 5 sur 5 étoiles

Friendly service easy to book and…

Friendly service easy to book and enjoyed every minute

25 mars 2026
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Réponse de Tenpin - Manchester - Parrs Wood

Hi Rob, thank you for your 5* review of Tenpin Manchester Parrs Wood! We are so pleased to hear the service you received was friendly, easy and enjoyable. We look forward to welcoming you back again soon! Best wishes - Leila

Noté 4 sur 5 étoiles

A great evening 10-pin bowling with…

A great evening 10-pin bowling with friends !!!

24 juin 2026
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Réponse de Tenpin - Manchester - Parrs Wood

Hi Pete
We're so glad you enjoyed your bowling evening with friends! We appreciate your kind words. Best wishes - Clare

Noté 5 sur 5 étoiles
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Réponse de Tenpin - Manchester - Parrs Wood

Hi Muhammad, thank you for the excellent 5* review for Tenpin Parrs Wood! We are so pleased to hear that you had a great experience and a lot of fun. We can't wait to welcome you back again soon! Best wishes - Adelaide

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