For my very first time at Tenpin, I had an absolute blast!! I did not know what to expect, but with multiple activities under one roof, it was fun, fun, funnnn!! In the Laser Tag room, we felt like bi... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementParrs Wood Entertainment Centre, Wilmslow Road, Manchester, M20 5PG Manchester, GB
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Lisez les avis des autres
The staff are so polite and helpful. However, they seem severely understaffed. It's really hard to find a member of staff when you need assistance, and you end up having to wait a long time for everyt... Voir plus
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We had such a good time at Tenpin Bowling at Parrs Wood! 🎳 Definitely worth the money and a great way to spend a couple of hours, especially if you’ve got wild children who need to burn off some ener... Voir plus
L'entreprise a répondu
My daughter had her 11th birthday party at Tenpin ParrsWood on Sunday 30th August. Your members of staff Charlie and Katie were absolutely amazing. They engaged the children with games and dancing but... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Coordonnées de contact
Parrs Wood Entertainment Centre, Wilmslow Road, Manchester, M20 5PG, Manchester, Royaume-Uni
- 0333 034 6100
3,9
Bien
181 avis
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Réponse de Tenpin - Manchester - Parrs Wood
Hi Stephanie, thank you for your 4* review of Tenpin Manchester Parrs Wood! We are so glad to hear that you found the staff were helpful and the booking process efficient. We hope to see you again soon! Best wishes-Leila
Food was shocking waited along time for…
Food was shocking waited along time for someone to come and sort our lane out needs more staff on also need to cook properly and nice food not a plane burger
30 juin 2026
Réponse de Tenpin - Manchester - Parrs Wood
Hello Miss Watson,
Thank you for taking the time to rate Tenpin Manchester Parrswood 1 stars. We are truly sorry to hear about your disappointing experience. We understand your frustration regarding the wait time, the need for more staff, and the quality of the food. We are reviewing our staffing and kitchen procedures to ensure a better experience for our customers. We hope that your next experience is the 5 star one we wish to give all our customers. All the best ~ Laura
Very good Hippolyte loved it
1 juillet 2026
Réponse de Tenpin - Manchester - Parrs Wood
Hello Leonie,
Thank you for taking the time to rate Tenpin Manchester Parrswood 5 stars. We are delighted with this rating and that you had a good visit. We look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura
Friendly service easy to book and…
Friendly service easy to book and enjoyed every minute
25 mars 2026
Réponse de Tenpin - Manchester - Parrs Wood
Hi Rob, thank you for your 5* review of Tenpin Manchester Parrs Wood! We are so pleased to hear the service you received was friendly, easy and enjoyable. We look forward to welcoming you back again soon! Best wishes - Leila
Réponse de Tenpin - Manchester - Parrs Wood
Hi Pete
We're so glad you enjoyed your bowling evening with friends! We appreciate your kind words. Best wishes - Clare
Great experience and a lot of fun
17 juin 2026
Réponse de Tenpin - Manchester - Parrs Wood
Hi Muhammad, thank you for the excellent 5* review for Tenpin Parrs Wood! We are so pleased to hear that you had a great experience and a lot of fun. We can't wait to welcome you back again soon! Best wishes - Adelaide
Customer service was good but a bit…
Customer service was good but a bit disappointed about the free drink deal.
I booked for 5pm and I know the deal was from 6pm but I booked for two games for five of us and I thought we would be able to get it on our second game but they told me that I couldn’t get the deal even though we were there till about 7pm
24 juin 2026
Réponse de Tenpin - Manchester - Parrs Wood
Hi Nuran,
Thank you for your lovely 3* review at Tenpin Parrs wood! We are very sorry to hear you've not had a great time whilst on your recent visit to us. Your feedback is important to us and we will ensure this is passed across to the correct team to make any future improvements needed. Best wishes- Steph
Wonderful party for my daughter’s 5th…
Wonderful party for my daughter’s 5th birthday, she had an incredible time. Lots of other party guests kept saying how impressed they were with the organisation of the party and all the fun activities. We loved it!!! Thank you to all the staff that helped. I need to write a proper review for them personally but Becky and another lovely girl who was our party host.
24 juin 2026
Réponse de Tenpin - Manchester - Parrs Wood
Hello Mrs Nabila Ahmad,
Thank you for taking the time to rate Tenpin Manchester Parrswood 5 stars. We are so pleased to hear that your daughter had an incredible 5th birthday party with us and that your guests were impressed. We appreciate your kind words about our team. We hope to welcome you back again soon! All the best ~ Laura
Arrived to checkin to Karaoke room…
Arrived to checkin to Karaoke room 15mins before start time as requested. Was told the room would need setting up but to wait outside the room. 25minutes later I had to go back to checkin desk. Got moved to another room which needed setting up. Staff on checkin desk didn't know what to do about the karaoke room bookings.
13 juin 2026
Réponse de Tenpin - Manchester - Parrs Wood
Hello Preston,
Thank you for taking the time to rate Tenpin Manchester Parrswood 1 star. We are truly sorry to hear about the difficulties you experienced with your karaoke room booking. We understand how frustrating it must have been to wait and then be moved. We are reviewing our check-in procedures to prevent this from happening again. All the best ~ Laura
really fun experience- staff are on the ball
really fun experience, staff are nice and on the ball, karaoke could have more songs but so much fun!
17 juin 2026
Réponse de Tenpin - Manchester - Parrs Wood
Hi Lacie, thank you for your lovely 5* review of Tenpin Manchester Parrs Wood! We are so pleased you had a great time on your visit and received great service from our staff. We value all feedback from our customers and we will be sure to pass your comments on. We hope to see you again soon! Best wishes, Jade
Waited nearly a hour for chicken…
Waited nearly a hour for chicken nuggets and they came out drier then the soles of my shoes other then that, everything else was fine
14 juin 2026
Réponse de Tenpin - Manchester - Parrs Wood
Hi Nikki. Thank you for taking the time to leave us a review for our Manchester Parrs Wood Tenpin location. It is disappointing to hear that you did not enjoy the food and that there was a long wait time, we appreciate your feedback regarding this and always recommend speaking to the team on site if there are any issues. - Best wishes, Jade.
The Laser tag was great and the…
The Laser tag was great and the environment was great but food was slow to be served and required a prompt. I forgot to prompt to get the Icecreams so our guests didn’t get them. Also food portion size was small.
3 juin 2026
Réponse de Tenpin - Manchester - Parrs Wood
Hi Ange, thank you for the 4* rating of Tenpin Manchester Parrs Wood. We're pleased to hear that the laser tag was great, despite food taking longer to arrive. We're sorry to hear that the guests did not receive ice creams. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk. Please include as much detail as possible.
Take care,
Kirsty
It was great
It was great, all staff were really helpful including Katie who was brilliant throughout. Laser quest was fab and they set it up to align with the bowling. Really happy with everything!
17 juin 2026
Réponse de Tenpin - Manchester - Parrs Wood
Hello there, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you had a great time at our Tenpin in Parrs Wood. We will pass your comments onto our team. We do hope to see you again very soon. Best Wishes - Kimberley
Réponse de Tenpin - Manchester - Parrs Wood
Hi Hayley, thank you for leaving Tenpin Manchester Parrs Wood an amazing 5* rating. We are so glad to hear you took advantage of our great prices and received great service from the team! We can't wait to welcome you again soon. Best wishes - Kaylee
Bowling was fine, food terrible!
Bowling was fine, the food was terrible. Vegetarian burger was inedible, food took a long time. Small portions and nuggets were burnt from the freezer and then cooked. Would not recommend people to eat there at all. I had a party of 10 kids and had to re feed them when home.
10 juin 2026
Réponse de Tenpin - Manchester - Parrs Wood
Hi Liz, thanks for leaving a rating and review for Tenpin Manchester-Parrs Wood! We appreciate your feedback and we are sorry for any disappointment caused with the food. We will be sure to pass these comments on. Best wishes, Jade
Unfortunately we had numerous issues…
Unfortunately we had numerous issues with our lane. It kept on skipping to the next player randomly after one bowl so we missed goes. This didn't seem to be able to be rectified however they gave us an extra game. It still continued it give us issues. Food took a long time to arrive and burger buns were crispy as if they had been kept warm and pizza was over cooked and hard to eat.
10 juin 2026
Réponse de Tenpin - Manchester - Parrs Wood
Hello Hayley
Thank you for sharing your experience. We are truly sorry to hear about the issues with your lane and the quality of your food. We are addressing these concerns with our team for immediate improvements. Best wishes - Clare
Réponse de Tenpin - Manchester - Parrs Wood
Hello David,
Thank you for taking the time to rate Tenpin Manchester Parrswood 5 stars. We are so glad you had a wonderful afternoon with your grandchildren! We hope to see you all again soon. All the best ~ Laura
Good range of arcade games to play on.
Good range of arcade games to play on.
Pool tables were easy to access.
Used the table qr code to get a drink as the bar was busy and had to go up to the bar after 10/15 mins as could see no one was coming over with the coffee, then had to wait for the staff to make it ( who were not apologetic) frustrating as i should have just ordered directly at the bar.
10 juin 2026
Réponse de Tenpin - Manchester - Parrs Wood
Hi Eleanor
We appreciate you sharing your experience. We are glad you enjoyed our arcade games and pool tables. We sincerely regret the delay with your coffee order and the inconvenience this caused. We are reviewing our service procedures to prevent similar situations. Best wishes - Clare
Réponse de Tenpin - Manchester - Parrs Wood
Hi
Thank you for your 5-star review! We are delighted you enjoyed your experience with our team. Best wishes - Clare
Great fun and staff very helpful.
Great fun and staff very helpful.
I also needed to refund an extra pizza order placed by mistake and staff very helpfully told me how to do it by emailing head office as it was an online order and they can't process the refunds there. Food was nice and bowling and atmosphere was great
3 juin 2026
Réponse de Tenpin - Manchester - Parrs Wood
Hi Omar
Thank you for your wonderful 5-star review! We are so pleased to hear you had great fun and found our staff very helpful, especially with your pizza order. It's great to know you enjoyed the food, bowling, and atmosphere. We appreciate your feedback. Best wishes - Clare
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