Tenpin - Manchester - Parrs Wood Avis 

The time given was very short considering we signed up for 2 rounds and it was 4 of us, it. Was so short we didn’t even get to complete the second round and was on the 9th shot of the first round when the time finish.

We had a great time at Bowling with a family

Very friendly and helpful staff, half price bowling and drinks Tuesday,
Like the fact the lanes are now screened off, felt my belongings were more secure
Just had a great fun evening, played 2 games

Everything made simple, just turned up, gave us our lane and off we went. Bowled 3 games and left no fuss, all went beautifully.

Very good and really good kids

Great service the good came out straight away, great value for money and the kids love the arcade 😊

Absolutely appalling service from start to finish. Had to chase staff for the laser tag session, then We had to repeatedly chase staff just to get food and desserts served. This was supposed to be a children’s birthday party, yet kids were left waiting over 20 minutes for ice cream after finishing their meals. As a result, some of my guests had no choice but to leave early.
Vanilla ice cream was clearly requested both over the phone at the time of booking and again on arrival, yet only one portion was available. The rest were chocolate, which several children did not want. To make matters worse, your staff’s response was completely unacceptable: “This is what we have—if you don’t like it, I’ll take it back.” That level of attitude is shocking and unprofessional.
The entire experience was disorganised, poorly managed, and frankly embarrassing. For a paid event, this fell far below any reasonable standard of service.
I will not be returning under any circumstances, and I will be making sure to share this experience widely with friends, family, neighbours, and anyone considering booking here so they know exactly what to expect. what a pure Joke of a service.

Very quick check in, lane ready .Drinks available very quickly. A great speedy experience.

A long (15 minute) check-in as the same counters seems to be used for everything except drinks - information, redeeming vouchers from the arcade. Then a long wait at the bar, with a 10 to 12 metre queue and one person serving. This doubled to two people later and eased the situation.
This isn't a staff shortage - there were plenty of people milling around not serving customers. Yes there are other jobs, but serve the customers first. There were never more than two people on check in nor two people serving on the bar but I counted seven people behind the counter at one point. Admittedly this is better than the 11 people behind the bar with one person serving that I saw at a previous visit but it isn't good enough.

There is a lot of noise all the times from the music and all game machines nearby. It's annoying

Had a good afternoon at the Parrs Wood centre, I was happy that the half price Tuesday offer was on although, I was a little unsure as some schools were still on half term and some were not. The bowling alley was calmer than usual and we played our two games without any issues.
After bowling we played some pool and used the arcade.
Overall good activity on an unpredictable weather day.
Half price should be the regular price, the place would be full all the time.

Food was cold sent back fresh chips but burger cold waited 15 minutes for lane to be turned on queued 4 times to ask for help no one did place was very unclean tables and bowling area

We had a wonderful afternoon on a Saturday recently bowling and playing with all the arcade games. One of the key positives were the staff behind the bar and info point who were all incredibly helpful and friendly. The only downside was the food we had which was cold and very sad looking (nachos and hot dogs). Highly recommend for a fun few hours out with the family or alone.

Really enjoy me visiting doing bowling and golf. Notice a few new things since last visited. Will be returning soon

Booked Laser Tag for a party for my 8 year old son. Had no comms from Ten Pin prior apart from a confirmation text. We got there and the party really enjoyed Laser Tag. Afterwards, we had to keep chasing the staff for any idea of when food was coming or when they'd do the cake. They seemed really busy. When they came they were helpful, but it felt like they'd just forgot we were coming, the whole thing was a bit disorganised. We complained at the time and got a free bowling voucher, but I'd say if you're booking this, you probably need to be more active in following up with them, because I just assumed everything would be sorted when we got there. Overall the party itself was good, but the service needs to be better hence 3 stars

Bolling not clean, very oil balls, Need to good cleaning & provide good customer service pls. I ordered 2 drinks but tast no good 😒

Great vibes overall. It was our first time there. We played a few games of bowling and pool, then sat down at a table and ordered food and drinks using the NFC tag.
After waiting over 30 minutes, we realised something wasn’t right as there didn’t seem to be anyone serving. We spoke to a staff member, and after about 45 minutes in total, the manager came over to explain that three staff members had called in sick, leaving them without kitchen or bar staff.
We weren’t happy with the situation, mainly because there was no sign or announcement to let customers know about the delay or lack of service and all the food places in the area would've already been closed.
That said, we do appreciate that they refunded our money and still gave us the drinks we ordered. I’d be willing to give them a second chance, as I’ll likely visit again, and I’ll update my review then :)

Half price Tuesdays - great offer but would be even better if it was all day in school holiday instead of from 6pm.

Really good