Booked a karaoke room for my daughter's 10th birthday and it was excellent. However, my husband spent time with my son in the arcades and was really disappointed that it's all now on card. It's suppos... Voir plus
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Établissement
Changer d'établissementShaw Ridge Leisure Park, Whitehill Way, Swindon, SN5 7DN Swindon, GB
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Lisez les avis des autres
On arrival, the guy at Customer Service Desk, efficiently booked us in. He also served us at the bar later - very pleasant and polite guy. The building was clean and tidy throughout. There was a very... Voir plus
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We were shown to our lane promptly and all the kids and adults had an amazing time. We booked for two games and that was enough! The process of booking online is quite straightforward. There is alway... Voir plus
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Visited Swindon site with young grandchildren who loved the overall energy and were thoroughly entertained. But I was struck by the experience, through many visits to the male loos with the children,... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Coordonnées de contact
Shaw Ridge Leisure Park, Whitehill Way, Swindon, SN5 7DN, Swindon, Royaume-Uni
- 0333 034 6100
4,3
Excellent
182 avis
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Excellent Value for money
Excellent Value for money. Food was good, cooked well and hot on arrival.
26 mars 2026
Réponse de Tenpin - Swindon
Hi Rachel, thank you for leaving Tenpin Swindon a wonderful 5* rating. We are so glad to hear you feel our pricing is excellent value for money, and that you enjoyed the food you ordered. We look forward to welcoming you back again soon! Best wishes - Kaylee
Great fun and all the family enjoyed…
Great fun and all the family enjoyed themselves. Friendly staff
1 avril 2026
Réponse de Tenpin - Swindon
Hello, Thank you for taking your time to leave us a great 5* review! We are so pleased to hear that you had a wonderful time at our Tenpin in Swindon. We do hope to see you all again very soon. Many Thanks - Kimberley
Great evening out
My brother in law had so much fun. Staff were great and very helpful, good arcade games and nice bowling alleys.
1 avril 2026
Réponse de Tenpin - Swindon
Hi Shannon, thank you for taking the time to leave such a fabulous 5* review of Tenpin Swindon! We are so pleased to hear that your Brother in law enjoyed his visit and you found our ream helpful and we can wait to welcome you all back again soon! Best wishes - Mel
Friendly staff
Friendly staff, tasty food, reasonably priced
Ridiculous token/gift rewards on the arcades £10 bought a single lollypop
1 avril 2026
Réponse de Tenpin - Swindon
Hi there. Thank you for taking the time to leave us a review for our Swindon location. It's brilliant to hear this positive feedback regarding our staff, food and pricing! We are sorry hear you were disappointed with the arcade machines and will be sure to pass your comments on. Best wishes, Jade.
The overall experience was lovely but…
The overall experience was lovely and good staff but the multiple emails asking for reviews were annoying which ultimately brought the experience down.
30 mars 2026
Réponse de Tenpin - Swindon
Hi Catherine, thank you for taking the time to leave a review of Tenpin Swindon! ! It's brilliant to hear that you had an overall lovely experience and enjoyed the service from our staff. Your feedback is very important to us as this will help us to make improvements, so please be assured all will be passed on! We look forward to welcoming you back! Best wishes, Jade
Réponse de Tenpin - Swindon
Hi Amy, thank you for leaving such a great 5* review of Tenpin Swindon! We are thrilled you always enjoy your visits and find our venue clean and team friendly! We look forward to welcoming you back again soon! Best wishes - Mel
Réponse de Tenpin - Swindon
Hi Michelle, what a brilliant 5* review of Tenpin Swindon! We are thrilled you had so much fun and we can't wait to see you again soon! Best wishes - Mel
Great staff
Great staff! Managed to get us in a little early. Nothing was too much effort for them. Great staff
1 avril 2026
Réponse de Tenpin - Swindon
Hi Kelly, thank you for rating Tenpin Swindon 5*! We're thrilled to hear that you had a great experience and that you enjoyed the service from our team. We will be sure to pass this lovely feedback on. We can't wait to see you back again soon! Best wishes, Jade
Great value!
Couldn’t fault it - half price Tuesday. Great price bowing and drinks. Lane was reserved and ready early. Considering it was 6pm in the Easter holidays I was very impressed
1 avril 2026
Réponse de Tenpin - Swindon
Hey Sebastian, thank you for the 4* rating of Tenpin Swindon. We're thrilled to hear you had an amazing time and cannot find any faults with your experience. It's also great to hear that you were able to take advantage of our Tuesday offer. We hope to see you again for another striking time.
Take care,
Kirsty
60th birthday party
We celebrated a 60th birthday with family at this venue and the staff we very friendly, helpful and made the process very easy for us all. Thank you.
29 mars 2026
Réponse de Tenpin - Swindon
Hi Sue, thank you for the 5* rating of Tenpin Swindon. We are thrilled to hear that the 60th birthday celebrations was great fun and that the team provided great service. Hope to see you again soon.
Take care,
Kirsty
Bowling was good value for money but…
Bowling was good value for money but the food was disappointing
1 avril 2026
Réponse de Tenpin - Swindon
Hi there, thank you for the 4* review for Tenpin Swindon! We're glad that you enjoyed the bowling but are sorry to hear that you were disappointed with the food. We will ensure your feedback is passed on for future improvements to be made. We hope to see you again soon! Best wishes - Adelaide
Nice Bowling Place
Nice vibe, great service and nice environment for bowling and social meets.
30 décembre 2025
Réponse de Tenpin - Swindon
Hey Lucy, thank you for the 5* rating and review of Tenpin Swindon. It's great to hear that you had a lovely time and that the team provided great service. Hope to see you again.
Take care,
Kirsty
The staff were amazing
The staff were amazing, booking process was straight forward.
Will definitely be booking to come back
21 mars 2026
Réponse de Tenpin - Swindon
Hi there
We're happy to hear that the booking process was straightforward and that our staff were amazing! We appreciate your feedback and look forward to your next booking. Best wishes - Clare
Weren't very please with contact less in arcade
Bowling and staff was good. But very dislike how arcade machine mainly contact less which ruined it for us as arcade should be coins or contactless like at Hollywood bowls is. So for us we didn't spend money at arcade as it was contactless which was rubbish really but overall bowling was good.
24 mars 2026
Réponse de Tenpin - Swindon
Hello Kimberley, Thank you for taking your time to leave us some feedback from your recent visit to us. We are pleased to hear that you enjoyed your bowling game with us. However, we are sorry to hear that you would have preferred to use cash within our arcade. We will pass your comments on to our team. We do hope to see you again soon. Many Thanks - Kimberley
Réponse de Tenpin - Swindon
Hi
We're happy you had fun and that our staff were great! Thanks for your positive feedback; we appreciate it, and we hope to see you again soon! Best wishes - Clare
Not a great experience.
We were a booking of two adults and one child. Booking was easy and correct, upon arriving to the lane it was messy and the camera on the screen did not work. We then moved to the arcade machines and some were out of order, we then attempted to play one game it took our credits but the game didn't start. Considering there is another bowling alley in Swindon I'd be using that one next.
25 mars 2026
Réponse de Tenpin - Swindon
Hi there
We appreciate you taking the time to share your experience. We're sorry the lane was messy, the camera wasn't working, and some arcade games were out of order or took your credits. We'll address these issues to improve our guest experience. If you would like to discuss this please send an email to customer.feedback@tenpin.co.uk with the details and the subject as "Review - Swindon" Best wishes - Clare
Great experience with a great atmosphere
Great experience with a great atmosphere. The customer service team was very helpful, food was delivered on time.
22 mars 2026
Réponse de Tenpin - Swindon
Hi Ishu
We're happy you enjoyed the atmosphere and that our team was helpful. It's great to hear your food arrived on time. Thank you for your positive feedback! Best wishes - Clare
Réponse de Tenpin - Swindon
Hi Natasha, what a great 5* review of Tenpin Swindon! It is brilliant to hear you had such a great night and we are so pleased to hear you will visit us again soon! Best wishes - Mel
Réponse de Tenpin - Swindon
Hi Tracey, thank you for rating Tenpin Swindon a fab 5*! It's lovely to hear that you had a great time bowling with your son. We hope to welcome you back again soon! Best wishes - Adelaide
Sadly the experience wasn’t very good…
Sadly the experience wasn’t very good for us. We took the kids bowling during half term, which I appreciate was a busy time. Long queues to check in, took over 10 minutes to be served to get a drink and 2 bowls though our second game, the bumper seemed to stop working and I rang the assistance bell and when no one turned up after 10 minutes I went to find a member of staff. I reported it to them and then they radioed it in and we went back to wait for help. Nothing happened and time was ticking on so we had to continue without them, which my young daughter was upset about as she ended up losing! On the way out I was going to give feedback, but as we were leaving I saw the massive queue of people still waiting to check in and honestly couldn’t be bothered to wait in another queue again, so we just left.
I absolutely appreciate half terms are busy, but I would have imagined you would have been prepared for this with more staff, and there was no communication about the broken bumpers or any updates to this.
20 février 2026
Réponse de Tenpin - Swindon
We're sorry your visit wasn't satisfactory. We acknowledge the long queues and slow service you experienced during the busy half-term. We are sorry to hear the bumper malfunction and the delayed assistance, which upset your daughter. We appreciate your feedback and will address these issues to improve our service. We do hope to see you again soon for a much smoother visit. Our apologies - Kimberley
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