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Noté 2 sur 5 étoiles

There isn't a lot of variety. We've had a lot of issues with delivery not being on time to Terra's Kitchen would cancel our order completely. Then scheduling pick up has been a nightmare. The carrier... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Our experience started off great, however, over time we began to see a decline in the quality of food. The menu has fewer new and exciting vegetarian/pescatarian options and as a result we have opted... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

I am happy with the food and delivery. They now require 100 purchase to qualify for free shipping which was not previously the case. Being the only one to eat Terra's Kitchen, $100 per week is too muc... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

The food is good and most of the recipes we have tried have been very tasty - a few have been bland. We recipes changed/ were added a bit more frequently. We have had some challenges with the way the... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de commande de repas en ligne
  2. Fournisseur de produits alimentaires

Informations provenant de diverses sources externes

Terra's Kitchen is a meal-kit service that delivers fresh-prepped ingredients to make meals in 15-30 minutes. Skip the store and put the knife away; our washed and chopped seasonal ingredients and easy to follow recipe cards make cooking fun again.


Coordonnées de contact

3,1

Moyen

TrustScore 3 sur 5

476 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Noté 4 sur 5 étoiles

Love, but wish there was more variety

I love everything about Terra's Kitchen, except for the lack of variety. After only a couple of months, I am finding myself burned out on the food. They seem to be trying to add new items, but unfortunately they did that by replacing some of my favorites, or some of the items that I hadn't had a chance to try yet. I'm down to only a few items each week that I actually want to order. It's a bummer because I love the healthy, low-maintenance options with salads and pre-cut fruit and veggies, and I really love their reusable vessel. But I'm quickly running out of things to order from their service. I wish they would add more fruits, snacks, and salads - these are the items that I can't get from other food delivery services, and are what really sold me on TK in the first place. Unfortunately, they are the same few salad, fruit, and snack options every week, and I've begun to grow tired of them.

8 juin 2018
Avis spontané
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Réponse : Terra's Kitchen

Thank you so much for this valued feedback. I will pass this along to the TK team. We are currently working on adding new grab-and-go items to the menu. We really appreciate you taking the time to provide this input.

Noté 5 sur 5 étoiles

I have tried EVERY and I mean EVERY…

I have tried EVERY and I mean EVERY food delivery service there is and Terra's is by far the very best!!! From the food vessel delivery to the quality and quantity - you just can't beat it!!! If I could give them 10 stars I would! Plus the website is so easy to navigate and place orders. This company is truly unique and way above the rest. They are the only one with a "cooled food vessel". Everyone else I have tried comes in a card board box with freezer packs. By the time I get it, the box is wet and the food is crushed and mushy. Save yourself the time, headache and money and go with Terra's - YOU WON'T BE DISAPPOINTED!

8 juin 2018
Avis spontané
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Réponse : Terra's Kitchen

Wow Marilee!! Thank you so so much for the kind words! We're so happy you're enjoying TK!!

Noté 4 sur 5 étoiles

Great option!

The food is great and I love the low- waste fridge vessel that the food is delivered in. I wish there was a phone number I could call Terra's kitchen for order problems or questions. Twice I have needed to contact TK and I had to wait for an email response. The email response was helpful but I had to wait until the following day. Otherwise, I really like TK!

8 juin 2018
Avis spontané
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Réponse : Terra's Kitchen

Thank you for the feedback! We are working on improving our communication so we appreciate your input.

Noté 4 sur 5 étoiles

Deliveries are terrific but menu lacking

Deliveries are terrific - the vessel is perfect! Menu could be much more varied and change more frequently.

6 juin 2018
Avis spontané
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Réponse : Terra's Kitchen

Kristin, thank you so much! Feedback like this is so appreciated.

Terra's Kitchen

Noté 5 sur 5 étoiles

Love this service

Love this service! Excellent cooler capsule used for deliveries. Keeps foods cold and fresh. Everything is premeasured so it makes cooking the meals so easy. Food has always arrived fresh. Highly recommended.

5 juin 2018
Avis spontané
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Réponse : Terra's Kitchen

Wow, thank you Alex for the kind words!

Noté 4 sur 5 étoiles

Helping us through busy schedules

Love the recipes we have tried so far. I love that clean-up is a breeze. I wish that measurements were in standard measurements (cup, tsp. Etc) and that there was more weekly variety for vegetarians, but it is nice that the recipes are available each week.

4 juin 2018
Avis spontané
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Réponse : Terra's Kitchen

KK, thank you! We really appreciate it. We're sharing this feedback with the team.

Terra's Kitchen

Noté 5 sur 5 étoiles

i appreciate the good recipes

i appreciate the good recipes, the amount of raw ingredients sent is spot on and the recipe cards are easy to follow. recipe rotation is also very good, there's always something new to try.

4 juin 2018
Avis spontané
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Réponse : Terra's Kitchen

Thank you so much Kenna for taking the time to rate us!

Noté 5 sur 5 étoiles

Great food

Great food, easy to follow recipes, easy return of vessel. All around A++

4 juin 2018
Avis spontané
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Réponse : Terra's Kitchen

Thank you Michelle! We're happy you're liking TK

Noté 4 sur 5 étoiles

The quality of the ingredients and the…

The quality of the ingredients and the recipes themselves are great, I only wish there was more variation week-to-week, as only having 1 or 2 new meals weekly makes it less likely that we will use it multiple weeks in a row.

4 juin 2018
Avis spontané
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Réponse : Terra's Kitchen

Hi Felicia, Thank you for this feedback! I'll send this to the team.

Noté 5 sur 5 étoiles

Excellent food

Excellent food, customer service and truly is such a QUICK yet healthy meal!!

4 juin 2018
Avis spontané
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Réponse : Terra's Kitchen

Thank you Tara for taking the time to provide feedback! We're happy you're enjoying TK!

Noté 5 sur 5 étoiles

I love this meal service so much!

I love this meal service so much!
I recommend it to everyone who eats at home, and I've only ever been disappointed by a recipe twice (as opposed to every other week with other meal boxes I used to receive.) I love how easy the whole process is.

11 mai 2018
Avis spontané
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Réponse : Terra's Kitchen

Rebecca, wow! We really appreciate it. We're sharing this feedback with the team. Thank you!

Noté 1 sur 5 étoiles

The food arrived spoiled and I emailed…

The food arrived spoiled and I emailed and left 2 voicemails and they won't return my call. They apparently got my messages as they cancelled my account . Customer service is awful as you cant speak to anyone....ever. if I could rate them 0 stars I would. Buyer beware!

10 mai 2018
Avis spontané
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Réponse : Terra's Kitchen

Hi Andrea,

A customer care agent will be in touch with you shortly,

Thank you,

Noté 5 sur 5 étoiles

Great customer service

Great customer service, food and local for me.

5 mai 2018
Avis spontané
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Réponse : Terra's Kitchen

Hi Connie,

Thank you so much for the feedback. we are so happy to hear you have been enjoying your TK experience.,

Thank you,

Noté 1 sur 5 étoiles

Terra's Kitchen Delivered 7 Month Old, Rotted Food

I wanted to try Terra's Kitchen, and so I placed an order in September 2017. It never showed up, so they refunded my money. Fine. I come home in April 2018 to a Terra's Kitchen box -- yep, the same one that shipped in September sitting on my doorstep. They delivered SEVEN MONTH OLD FOOD. I have called and e-mailed Terra's Kitchen repeatedly and they haven't come to dispose of the disgusting, bio hazard of a box. Terra's Kitchen also hasn't tried to apologize or explain why this happened to me. Terrible service.

27 avril 2018
Avis spontané
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Réponse : Terra's Kitchen

Hi Caroline,

We are so sorry, this must have been such an inconvenience; a member of our team has contacted you to resolve this issue.

Thank you,

Noté 5 sur 5 étoiles

I love Terras kitchen

I love Terras kitchen. I was hoping for a 4.5 stars option. I love the shipping and that most ingredients, if not all, depending on the exact instructions, are actually prepped. My only reservation from ordering frequently is the cost. Unlike a some other options, the meal process vary depending on your selections. It is a little pricier than other food box options, but I've never had a problem with ingredients being damaged or missing. I will continue to order and recommend Terras Kitchen though because I do love it. I just wish I could order every week!

17 avril 2018
Avis spontané
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Réponse : Terra's Kitchen

Hi Toni,

Wow! We really appreciate it. We’re sharing this feedback with the team. Thank you!

Noté 4 sur 5 étoiles

The food being delivered at my door…

The food being delivered at my door every week and it coming in it's own little fridge is very convenient! The food is always fresh and delicious. The site is user friendly.I love how there are so many different selections to choose from for an example: how many servings per meal and what type of diet you are are etc. The only thing I would suggest is to have more meals to choose from that are 2 and or 4 servings. My family really enjoys using Terra's kitchen.

17 avril 2018
Avis spontané
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Réponse : Terra's Kitchen

Hi Kristina,

We love hearing what YOU love. Thank you!

Noté 5 sur 5 étoiles

I love Terra's Kitchen

I love Terra's Kitchen! I have tried several other recipe delivery services and I find the recipes at Terra's have the most variety, are healthy AND delicious. I keep coming back to favorites and love trying new ones as well. I look forward to having meals ready to prepare when I get home from a busy day at work!

17 avril 2018
Avis spontané
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Réponse : Terra's Kitchen

Hi Chelsie,

We really appreciate it. We’re sharing this feedback with the team. Thank you!

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